Ortiz Auto Repair LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hayden Winter
a month ago
I use Ortiz for my oil changes and I'm really happy with them. They get me appointments within 2-3 days, and the customer service is great. Their recommendations for other maintenance are reasonable and so are their prices. I'd refer them to anyone.

  Enrico and Nancy Alcaire
3 months ago
We are new to the Forest Grove area and were in need of repair for our Dodge Journey SUV. We googled a shop in our area and Ortiz Auto Repair popped up at almost 5-star rating. We went for it. We're so glad, we did. They are the most trusted and less expensive shop in the area. He offers military discounts. I know that doesn't sound like much, but any discount sounded good to us at the time. Once he looked at the problem, he realized that what Dodge Service Center said was the problem was really not what he troubleshot. What could have cost us $1400+ ended up just less than $300 because he said it was just a loose hose. Anyway, the car is back running and all is repaired and we're happy and grateful that we found them. Because we had a good experience and would like to send this small business repair shop more business. I highly recommend him the next time you're looking for a repair.

  Craig Burr
3 months ago
I m fairly new to the Forest Grove area and was in need of a mechanic for my 20 year old Camry that had a variety of mechanical and chassis issues. Who to trust? I met with Mario at Ortiz Auto and felt reassured. All of the repairs were completed on time and at the price quoted. Although the job did not go 100% according to plan due to some unforeseen circumstances, he stood behind his work and worked until the job was 100% complete. I would highly recommend Ortiz Auto for any type of vehicle repair that is needed. Mario and the mechanics at Ortiz Auto have earned a loyal customer. This is an honest shop.

  March Runner
a month ago
I was referred to Ortiz Auto when I moved to Forest Grove. I have found this shop to be knowledgeable, honest, and carrying for their customers. They recommend what is needed.

  John Connell
11 months ago
So far, feel Mr. Ortiz and his mechanics do a great job. They re always fair, efficient do great work and the pricing is reasonable.

  Kate McCallum
3 years ago
Mario is awesome! We've taken our two vehicles to him a couple of times with a variety of problems and he's been great. He communicates clearly, gives fair prices and goes above and beyond to hunt out what's wrong. Very much recommend!Service: Engine repairService: Engine repair

  Melinda Loreto
2 years ago
Highly recommend Ortiz's Auto Repair for car services/oil change. Local and hard working small business. They are so friendly, fast, and helpful. Especially being a female, personally it can be intimidating going into an auto shop because I feel like I have been taken advantage of with prices and maintenance add-ons in the past at other shops since I do not know much about cars, so it was refreshing to just trust in Ortiz's service and feel like I was getting honest work done.Services: General repairs & maintenance, Oil change

  Marisol B. Curtis
2 years ago
Our 2009 accord was failing to start/keep running.Honda dealership wanted to charge us $3,900 for an alternator replacement, timing belt replace, fix an "oil leak", replace spark plugs.Mario checked it out and replaced the alternator, he said everything else was still fully functioning and not at all necessary to replace, grrrr Honda.We really appreciated his speed, his honesty and will be coming back for all repairs. Thank you!Services: General repairs & maintenance, Engine repair, Battery

  Corey Pollock
2 years ago
I've have known Mario and some of the family members for sometime now. They are extremely nice people! That being said, my last experience with his shop wasn't very good. One of his employees replaced my clutch, pressure plate and throw out bering. Including both C/v axels. The mechanic failed to drive my car after he was done because my toe setting was ( the steering wheel was way off turned to the left when driving straight) it was way off. I have a appointment to get my car aligned on monday to the tune of $100.00. I just had it done last year at Les Schwab. I also had to adjust my clutch myself because the pedal was on the ground when it ingauges. I called Mario and explained my situation about the alignment. He didn't offer any solution on the problem. In this repair it is a must to align the front end when your done because you have mess with the alignment or your going to have the problem I have! I thought he would if had that done or tell me that they don't do that. I have to take some responsibility for some of this. I should if asked him if going to align the car. Inspite of this speed bump I will still do buisness with Mario. I will just ask a little more questions. To show the respect I have for the family I will still give them a 5 star!

  Jim Kane
a year ago
Mario does a really really good job on stuff when you get your vehicle back it's like the the dealership it done it. He loses ones with star is because his quotes on the phone and the price you pay are slightly different

  Benjamin Warner
2 years ago
2013 Ford Fiesta was having an unknown electrical issue. I thought it was possibly the alternator but took it in for a diagnosis. Identified the problem as a malfunctioning battery and saved me a lot of money on a much more costly alternator replacement. Professional and trustworthy, glad I decided to take it here. Will be back next time I have an issue I cant solve myself.Services: Electrical, Battery

  Luis Aguilar
9 years ago
Tried to give back my car with "engine swap" car was having same exact issues as when I originally took the car in. He then said he would get company from which we bought the engine to replace it. It is now 3 months later and I just got my car back. Exhaust pipe still smells like there is coolant leaking in the engine and its a matter of time before it brakes down. I would not recommend this mechanic to anyone please find a quality mechanic even if it is a little more expensive so you don't end up with the same headache I have been put through. p.s when I asked to see invoice from company to prove he had actually swapped the engine he couldn't find it and the second time he said that no shop will show you a part invoice. SAVE YOUR MONEY FIND A DIFFERENT SHOP!!

  Michael Ross
a year ago
Great service and very reasonable pricing! Definitely my new "go to" place for car service!

  Andrew Jepson
3 years ago
Mario was very knowledgeable and helpful in fixing our 98 Camry oil pump, water pump, timing belt and in stalling a charcoal canister for another issue. I would very much recommend Ortiz Auto repair to anyone.

  Taryn Dibble
5 years ago
Ortiz Auto provides reliable, prompt, and thorough service. I appreciate the professionalism, clear communication, honesty, and respect shown at the shop. As a result, I continue to go back to Ortiz Auto for repairs and maintenance.

  Robert
5 months ago
I always get timely and professional service here.

  Jason H
4 years ago
Great work on my everything from my Prius (wheel bearings) to my 69 Lincoln (brakes, carburetor, and fluid changes). Highly recommended. Honest and fair prices.

  Jared Richmond
2 years ago
Had to do about 2000 worth of work to my car they were very helpful and up front had to take back and covered everything except for new parts needed will go back for my other cars when needed.

  Ashok Patel
3 years ago
I did have a few problems in my car. I did went to him chech it out and fixed it super fast while I wait Thanks Mario. You are a great. Auto doctor. Thanks

  Brenda Mallett
2 years ago
Always quick, always a good repair. Thank you again for helping us keep our 2004 Toyota Siena on the road!

  Stan Hines
2 years ago
I'm grateful my sister recommended Mario! Friendly, professional, quality work and easy to trust.Services: General repairs & maintenance, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: General repairs & maintenance, Brakes, A/C installation & repair, Air conditioning, Oil change

  Mr. Fantastic
2 years ago
My repairs were made fast and for a good price. Mario is honest and goes above and beyond.Services: Steering & suspension repair, Auto engine diagnostic, Engine repair, Wheel alignmentServices: Steering & suspension repair, Auto engine diagnostic, Engine repair, Wheel alignment

  Adan Toscano
5 years ago
Very bad service. He s a mechanic that just wants to switch out parts and make money off of you. Not genuine at all. I would definitely recommend else where.

  ml Troolines
8 years ago
Reliable, affordable, and gets the car back to you VERY quickly! (Something we really need in our family!) So glad to find this shop so close to our house.

  Brenda Fries
2 years ago
Mario is the best at what he does. Honest and professional. Thank you Mario and Happy Holidays!Services: Transmission, Auto engine diagnostic, Engine repairServices: Transmission, Auto engine diagnostic, Engine repair

  Jose Borquez
4 years ago
Great customer service I had nothing but good experiences when Mr Ortiz serviced my vehicle.

  Leif Draznin-French
6 years ago
Fast, affordable and friendly. I go here for Honda tune-ups and repair in Forest Grove.

  francisco xiap
2 years ago
It was ok. They helped me and took care of my car the same day.

  Benjamin Fisher
3 years ago
These are great guys here they do great work

  David Ortiz Mendoza
4 years ago
He is such a hard working person,honest and loyal