Sandpiper Import Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Gordon
2 months ago
Real. Honest.The folks that work here seem like genuinely good people. We have been bringing our Toyota and Honda cars here for over 15 years and have been happy the the service from Sandpiper every time.

  Brian Wright
6 years ago
Our family has taken our cars here for years and they have always treated us wonderfully. Very trustworthy and fair.

  E Em F
a year ago
Excellent customer service and quality work. I've trusted these folx for 3 cars and over 10+ years of business. Always fair, explain issues in plain language, and courteous. Highly recommend.

  Werner Lotz
11 months ago
The best mechanic in town. Not the cheapest but you can trust them and they do great work. There's a reason many of their customers have been going there for over 3 decades.

  Qusheng Jin
2 years ago
We have been using this shop for nearly 10 years now, and always happy with their service. Their prices are always fair - their quotes are below average numbers online, their service is of high quality - never had any issue of the repairs, and they are friendly - I always feel welcomed and their staff members are courteous and to the point. Highly recommended.Services: Air & cabin filter replacement, Auto engine diagnostic, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  Kami Hendrix
7 years ago
A friend of mine recommended Sandpiper when my car wouldn't start. My family and I were only without a car for two days due to a broken starter. They called me with a reasonable labor and parts quote and a date of when it would be ready. The work was done well and on time; the clerk in the front answered any questions and provided info on their work. Super happy with them. Fair price, great work, and done in a very timely manner.

  Hayley P
2 years ago
Always offer great service and able to get my car in, in a timely manner. No price gouging and offer great assistance to any issues! Great for a specific issue or if you just need an oil change an overall overview and tune upServices: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  william moses
2 years ago
An 07 RAV 4 w/ 110,000 miles.I'd gotten used to getting 22 mpg on the open road. First time they touched it; 25 mpg.Honest and competent 2021 @ 160,000 miles. Same mechanic, same results. The mpg had slowly gone back to the low 20 s. First fifteen hundred mile trip and back to 25 mpg.Also, I told them I needed a new battery. They did the tests and found the battery was healthy. They could have sold me a new battery.

  Marie Strauss
9 years ago
They are efficient, professional, everyone knows exactly what to do with your automobile. If you go anywhere else, you will get less than the best possible service. I have been going to Sandpiper for years....have fun getting the best auto service you have every gotten ANYWHERE. I have a Toyota, Highlander. Enjoy!!

  Tom Steinberg
3 years ago
Our 2018 Honda Fit had a peculiar problem -- odometer reset button broken. This could have been difficult & expensive. It was not!! It's a pleasure doing business with Sandpiper. We had been going to another auto-service business, now defunct, and we are very happy to connect with Sandpiper Import Services.

  Holly Knight
4 years ago
We took our car into to get the brakes repaired in January. Soon after, we noticed a new sound, not all the time, but often enough. It wasn't the squeaking brakes sound that you hear when the brakes need to be replaced, but another weird sound. After a drive to Portland, the sound became much worse. I took it to a Les Schwab and they identified the problem."Where did you get the brakes fixed?" the mechanic asked, shaking his head, looking at me like I had taken our car to a cut-rate repair shop."To a local repair shop that we've gone to for years," I said, weirdly trying to defend myself against what seemed like a criticism of my judgment."Well they did not do the job right," he emphasized. "There was no left front caliper bolt in your brake." He waited a beat, eyebrow arched, still wondering what I was thinking trusting my life and my family's life with this obviously shoddy shop."Either they did not put in the bolt or it fell out, which shouldn't happen. Either way, they did not check their work," he said, switching gears. "This is serious. Brakes are no joke." I stood there with my mouth open.He continued: "I have checked to make sure that all of your brakes are properly installed and I have replaced the bolt. No charge."All of this happened on the eve of the pandemic, but I finally was able to send a letter, notifying Sandpiper of the problem. After a week of no word, I left a message on a Monday morning. They were open for business, so were not shut down due to the pandemic.This morning, Wednesday, as my husband was leaving the house for his third chemotherapy treatment, they call. "I'm not sure what we can do for you," she says, unapologetically.The answer, of course, is obvious. They did not do the work, so they should not be paid. In fact, my car left their shop in worse shape then when I took it in. Before I took it in, I had functional brakes. When I left their shop, I had a ticking time bomb."I asked for a full refund in my letter," I said, while I helped my husband put on a face mask."We can't do that," she said.In short, this is fair warning. Sandpiper does not stand by their service. They will not do the job properly. They will not take responsibility for their mistake. They will not do the right thing. They do not deserve your money.Try Les Schwab instead.

  Eden Miller
10 years ago
I highly recommend Sandpiper to anyone and everyone with a Japanese car. They are honest, fair, thorough and have never made me feel embarrassed that I don't always know what's happening under my hood. Ask all the "stupid" questions you want, know that you're not being ripped off, and drive away feeling safe in your vehicle. These are good people.

  Elizabeth LaCroix
5 years ago
For years, I had positive experiences with Jim the mechanic, now retired, and the front desk staff. However, I just had a very negative experience with the current mechanic (I don't know his name-- he did not introduce himself and I did not ask his name, but he said he is currently the only one working there). He was rude, impatient and condescending. He refused to answer my questions, telling me I was taking too much of his time. (My conversation with him lasted a few minutes and only took as much time as it did because I had been given contradictory information by him and the front desk staff and because of his refusal to listen or address my questions). Rarely have I been treated so poorly that I felt the need to write a negative review.

  Daran Thach
8 years ago
Here's what I had liked most about John/Geri at Sandpiper: the time they took to diagnose and find my issue, the explanations of what it could be, instead of saying with certainty of what the issue was, and the price.To make a long story short, I had my '05 Impreza checked out initially at Kendall Subaru (well respected dealership), who warranted that the car needed an injector/throttle cleaning, and wanted another $113 to diagnose the matter further. Didn't fix the problem of poor intermittent acceleration and rough idle shut off, it came back shortly after. So I did more research and found out it may have been a fuel pump/filter housed in the gas tank. Had another mechanic replace it - shortly after, still had the issue. Then I went to Sandpiper and outlined exactly what had been happening and what was done previously. John took the time to drive and replicate the problem and finally deduced it down to an ignition coil pack which cut off spark to cylinders 3/4. After a full 1.5 weeks, no issues. Thanks Sandpiper!

  little b
4 years ago
Sandpiper is the definition of a local business. They provide great HONEST mechanical knowledge to those of us who need someone we can trust with our transportation. My family has been going to Samdpiper for over 30 years. I will continue to support this business AND promote them to my friends and family.

  Candice Landau
3 years ago
Best service with honest people who don't overprice. Will be taking my car here every time I need something done. Can't recommend enough.

  Sarah Ward
4 years ago
The folks at sandpiper are always honest, they cconsistently complete repairs and diagnosis in record time and they'll check in if service is going to cost more than expected. Prices are fair and reasonable.

  David Kennedy
2 years ago
A fine establishment offering the best repairs, service and competence we have experienced. Honest and knowledgeable staff.

  gary hush
a year ago
Great Service, Caring and Informative.Quick and EfficientTrustworthySandPiper is a gem !Services: Tires, Electrical, Auto engine diagnosticServices: Tires, Electrical, Auto engine diagnostic

  Matt DeVore
13 years ago
Reasonable prices, best service. You can't beat them. Auto work you can trust.

  Chox Peterson
a year ago
Good. Reliable. Fast!

  Yehuda Zev Zitter
a year ago
Caring helpful reasonably priced and understanding

  Jill Barnes
5 years ago
Honest, quality work and great people.

  Dave Ebeling
a year ago
Best service around!

  Christian Beck
2 years ago
Excellent service and staff!

  Chris Rhoads
5 years ago
They are the Prius whisperer

  Gordon C. Tibbitts III
3 years ago
Great service