Eugene Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cynthia Ramsey
2 days ago
I've known this car service business for years. They are personable, reliable, fairly priced, dependable and solution oriented, always looking for the appropriate resolution to any automobile issue. They will take the time to explain the options. Excellent service! There are few I'd trust my immaculate 2007 XC70 Volvo with. Thanks Ed, staff and mechanics!

  ni luna
2 days ago
Great service This is my second time back to Eugene car care reasonable price fast service they also help me remove a long nail on the back of the car which bothers me 2 years without any charge. I will try the oil change service as well.

  Brandon Rice
2 days ago
I was extremely pleased with the service I received. I had a concern about a noise I was hearing in my car. It turned out it was a very minor issue they were able to address. They were very honest and didn t over charge me for the diagnosis. This will be the first place I take my car in the future.

  Joseph McGrath
a month ago
I have been very fortunate to have found Eugene Car Care. I have an 1988 Volvo 740 & a 2006 XC 70. No one wanted to work on the 1998. This repair shop can still get parts and does an excellent job of keeping both of them running smoothly.

  Zak Kindl
2 weeks ago
They did a great job completing all the repairs I asked for. Very quick, even when working with a more difficult car with some midwest corrosion. Kept me updated through the whole repair process. Great shop for Subaru repairs!

  The Chronicle 1909 Staff
5 months ago
Only high praise for Ed and his team at Eugene Car Care. Personable, professional, and knowledgeable. Be sure to check out the expanded services and detailing. We also appreciate that Eugene Car Care has supported The Chronicle and our efforts to deliver hyper-local news to the southern Willamette Valley.

  Ken Kirby
2 months ago
Excellent service, friendly staff , and reasonable prices. I ve been taking my car to this shop for years, and I ve never been disappointed.

  Lada Korol
3 months ago
I ve been taking my and my mom s car here for a few years and we are extremely happy with the service. Easy to schedule, always on time, knowledgeable mechanics.Services: Body & Trim, Oil changeServices: Body & Trim, Oil change

  Casey Borquist
6 months ago
Ed Meza, the owner is friendly and his expertise goes a long way toward providing quality care for his customers. I would highly recommend working with Ed and his team for any of your car needs.

  Dan Konrady Konrady
a month ago
After $750 tuneup my car would suddenly die for no reason. Took it back in and they charged me an additional $75 to tell me they weren't sure why.

  Noel Nash
a year ago
Eugene Car Care has top auto technicians and superior service, but what makes it most special is the owner, Ed Meza. I've gotten to know Ed over the past year, and respect him for his drive to serve customers. And his community. Trust and integrity great traits for anyone, and what you want to see in the owner of a local business.

  David Bird
a year ago
Georgette and I recently acquired a nice Volvo S-60, and since I don t speak Volvo, we looked for a shop. I saw good reviews from others, and they weren t wrong! Excellent customer service and integrity!Georgette s car is in very good hands now.Bravo Zulu to the whole crew! (Navy speak for Job Well Done!)Best Regards: Dave & GeorgetteServices: General repairs & maintenance, Brakes, Oil change

  R. E. Bond
a year ago
One evening, my car developed a piercing screech when reversing. I showed up to Eugene Car Care at 7:30 am the next morning, without an appointment, and they graciously agreed to inspect my car. They found and resolved the problem quickly (a small rock lodged against my brake pad). They did not even charge me for the service. I would greatly recommend them to everyone. It is wonderful and rare to find such an honest, conscientious and experienced mechanic shop.Service: Vehicle Inspection

  Lynda Yabusaki
a year ago
I took my car to my regular mechanic twice to have them diagnose a problem. Both times they guessed incorrectly so I took it to Ed at Eugene Car Care. Ed was able to figure out the problem immediately and repair it the same day. He saved the broken part so that he could better explain what happened and how it was repaired. Not knowing a lot about cars, I appreciated the visual. The repair charge was very reasonable and the repair was done by the time they said it would be. I will definitely bring my car back to Ed for any future repairs. Thank you, Ed and Maureen!Service: Engine repair

  Vinyl Craft Lettering
a year ago
Always a great experience using Eugene Care Care for oil changes and service on my Subaru. Friendly staff, the work gets done on time, and have never had any problems.

  Cam Taylor
a year ago
Ed Mesa of Eugene Car Care is awesome. The first mechanic I've had that gets the job done without any snafus. Never a shock when I receive the bill. Would and have recommended to family and friends. Have been going there for years, and have never been disappointed.Service: General repairs & maintenanceService: General repairs & maintenance

  Jenn Ifer
2 years ago
Very impressed with this service and business! I had repairs done on my car and got a quote for cost. When I came to pick up my car, I was told that when they got inside they realized a $400 repair + part they had ordered wasn t needed. So they appropriately repaired it without this extra cost. They could ve easily repaired this anyway charging me the cost of the part and the labor. As a woman this has happened to me more than once with car mechanics, and it gets really tired. The ethical business model they practice is refreshing! Also they offer $50 off for first time customers. They realized I wasn t given that with my first visit and gave it to me when I came to get my oil changed. The fact he remembered me and once again, was ethical in applying his discount meant a lot to me. In a world where money grabbing and unethical business practices is rampant, a car mechanic company that doesn t do this is so refreshing. I won t go anywhere else!Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Oil change

  Indigo Erlenborn
2 years ago
The kindness and professionalism of Ed and his team of people were unsurpassed. I didn't know there were still such decent people in business. Not only was Ed solid and calm when I came in shaken from my car accident, but he walked me through what steps I should take with my insurance. He explained what was wrong with the car in a thorough, non-condescending way, and showed me what would be good to take pictures of. When we found out that my insurance wasn't going to cover the damage to my car, Ed went out of his way to find used parts to reduce the cost to me, cutting off 1.5 K. When the parts took a long time to arrive and he noticed I was struggling with the bus and rental cars for work, he loaned me an extra car until mine was done. When there was an issue with the power steering after the car was returned to me, he had it reprogrammed for free in the time that it took for us to have a lively conversation in the office. I can't thank you guys enough. I'm new to town and don't know many people, and I'm a younger woman with no experience with cars - someone that would have been easy to scam. Instead, I was treated with respect and compassion. I won't be taking my car anywhere else as long as I'm in Eugene.Services: Electrical repair, Steering & suspension repair, Auto engine tuning, Wheel alignment

  Tim May
3 years ago
I find it difficult to find a car repair shop with whom you can build a trusting relationship with long term. My experiences over the years have have proven that statement to be true. When a friend recommended Eugene Car Care as a place to have routine service completed on my Subaru Legacy, I was willing to give them a try. The people were friendly and the service advice was up-front and geared towards long-term ownership of the vehicle, which is what I need, as buying a new car is just to expensive right now. I have never actually completed a review on Google before, but I would recommend Eugene Car Care for any Subaru owner out there.Services: General repairs & maintenance, Oil change

  jennifer canfield
3 years ago
I ve been servicing my Volvo at what I consider to be a very reputable business Eugene Car Care (formerly Swedish Engineering) for coming up on two decades. I ve never had issues of communication, or theft. Ed and his crew of Volvo Certified Mechanics are straight up and honest, competent and courteous. Their reputation precedes them. 287k and still going in my 2001 Volvo S60 Thank you Eugene Car Care. :)

  Andrew Buck
2 years ago
Eugene car care always delivers at a great price. They also stand behind their work and if something isn't right they make it right. This was the case with an AC issue I have in my wife's car. I love the integrity of this shop!Service: A/C servicesService: A/C services

  Devin Marche
3 years ago
I took a car in that I was getting ready to sell just to make sure everything was okay with it before I sold it and the level of professionalism was amazing. I called for an appointment and they got me in the same day, did a entire inspection and gave me a list of things that needed done as well as things that could be done. They also gave me a print out with what the car would be worth so I had a starting point for selling it. They were AMAZING!! I highly recommend Eugene Car Care!

  Benjamin Cho
2 months ago
As always, great service. I have going to them for 20 years

  Tony R
5 months ago
Honest, reliable and capable- the best auto repair in Lane County.

  Drue Boggs
2 years ago
The Owner Ed is truly awesome! All the staff is very friendly and most importantly for an Auto Shop they are Honest and Trustworthy. I will be taking my cars to Eugene Car Care from now on!!Services: Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Oil change

  Jonathan Marx
3 years ago
Had a few really great experiences with Eugene Car Care, and if you own one of the types of cars that they service, don't take it anywhere else! I brought my 2011 Forester in for a 2nd opinion after getting a quote from Kendall to fix a loud rattling. Kendall said the catalytic converter was loose/damaged and needed to be replaced. Eugene Car Care looked it over and found a missing bolt...$4. Rattling is gone and the car is running amazing. Can't thank these guys enough for their honesty especially during these tough times!Service: General repairs & maintenance

  Christina Killip-Breen
a year ago
Thank you to Kyle and Ed! Brought my car in for service/oil change and after a taking a look they told me I didn t need the service after all, it could wait. Thank you for your honesty and quick turnaround, very much appreciated!Service: Oil changeService: Oil change

  David Steinberg
7 months ago
Superb customer service! Friendly, helpful, and easy to navigate. Thank you so much! I'll definitely be back :-)Service: Engine repairService: Engine repair

  Michelle R.
4 years ago
Ed helped me find a great used Subaru after my old car died. He checked it out with a fine-toothed comb and negiotated a fair price. This was an invaluable service because I'm car- illiterate and would have ended up with a lemon if it hadn't been for him! Love my "new" Subaru!

  cynthia byford
7 months ago
Quality work! Thank you so much for the work you did on my Lexus. Caught a problem the other shop missed.