Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alexander Chamberlin
a month ago
These guys are the best mechanics I've ever had. Smart, reasonable, good people. They're always happy to explain what's going on and they don't try to upsell you.
Bailey Brooks
7 months ago
These guys were great. Donovan was very helpful and experienced. We took a 2004 Titan in for a blown rear axle seal and they diagnosed it quickly and correctly. Another auto shop in Eugene had told us we should just donate it because they were certain it s the rear differential . I m glad I got a second opinion at Bill and Gary s. I appreciated that they were never condescending (as mechanics can be) and didn t take advantage of us. They were easy to work with and I will use them again.
Justin K
a month ago
I mean wow talk about amazing Service 10 out of 10 would recommend these guys to anyone best price in town and best prices
Steven Ditmar
8 months ago
I can always rely on Bill and Gary's.Once again they expertly diagnosedand treated the problem. I would not trust my 350 Z to anyone one else.Thanks Matt, Ray and Donavan.
Pat Simms
4 years ago
They have changed ownership within the last couple years. At first this concerned me, but i have come to realize that in some ways they are doing a better job than Bill and Gary. Mainly the new owners have been more organized which in turn gets the problem fixed approximately 20% faster. They are very thorough and do a great job of explaining the problem and the needed fix.My only complaint would be to communicate a little better when you will be closing for the holidays. We had a breakdown and surely would have had the tow truck leave our van on the lot had we known when and if they were coming back. Maybe next time a note on the door declaring you are sneaking away for the holidays but will be back on such and such day.Ps. I hope they had an awesome Christmas and New Year's. They work very hard and deserve any break they can get.
Christopher Tower
4 years ago
It s hard to find a good auto repair shop. Bill and Gary s is the best I ve been to in long time. I have a 2011 Prius and they check everything and their work on it has been great these last 4 years I ve gone to them. They only do what s best for your car and they don t do extra stuff you don t need like some places. They are friendly and they take time to explain things.
estrump
7 years ago
You might have to wait a while to get an appointment, but its worth it! These guys do good work, and most of all, they're honest. You won't get ripped off or mislead into buying something you don't need like so many other mechanics in town. You can trust them to be fair, stand behind their work, and treat you and your vehicle with respect. I highly recommend them.
Michelle Bralley
a year ago
Absolutely FANTASTIC!!! They did a EXCELLENT JOB!! I recommend anyone to go get their auto worked on at Bill and Gary's.Very Grateful for them.Thank you.
Becky Robertson
2 years ago
We LOVE them ! I had an issue with my air conditioning unit and they took care of it they knew what to do and what parts to order it was quick service for my little car and We Thank you very much to all the staff, especially Robert he's the best!!
Bicycle Way Of Life
9 years ago
Absolutely the best mechanic ever. Recommend Gary to all of my friends- he is straightforward, efficient and honest- and the most down to earth man around. He will review cars you want to buy, take care of the one you have, tell you when its not worth repairing. I completely trust this guy.
The Unfortunate Spectacle
8 years ago
Gary is the best. He's the only place I take my cars. He gets it done right the first time, and doesn't pad the bill or upsell you. I'd recommend Bill & Gary's without reservation. Speaking of reservations, be sure to schedule early. The garage is in high demand year-round.
carissa kraft
5 years ago
I went here today as I drop in. Donovon took a look at my car to see where my oil was leaking from without charge. He showed me a video he took on his phone of the problem to help me understand what was going on. He advised me to head down to Pit stop off of Garfield and west 11th to have the same day part fixed without having to leave my car. He went out of his way to call Pit Stop and let them know what the problem was, and that he was sending me over there. I was well taken care of by both places and will absolutely recommend Bill and Gary's to my family and friends.
Kathy Simms
5 years ago
This is the best auto repair shop. They are honest. They are timely. They are affordable. I like the fact they are truly knowledgeable and share their findings of what needs to be repaired. They dont gauge and dont try to add on unnecessary repairs. We have been taking our personal and company vehicles here for years. Except one time. (Or I should say 3 times trying to get repair done correctly ) what a mistake. Referred because insisted they were best with electrical. Which is part of their company's name.Finally had enough.Took it to Bill and Garys 2 days ago. Not only did they fix it. But while hoisted found a 5" long x about 2" stick of metal in my tire. I thought I was in need of alignment when i drove the car there. Nope. Just needed that pulled out and repaired. By the way. Which they personally took to the tire shop for me so I could drive out of there safely with my car repaired with the correct parts.We will never stray away again. Yes, we'll be back as we need with owning 7 vehicles its necessary at times.Thank You Again. As always you got to work immediately on the repair.
Rebecca Megerssa
8 years ago
Both my daughter and I go to Gary for repairs and maintenance on our Toyota and Hondas. Excellent service, thorough, honest, hard-working. Love these guys, especially in a world where mechanics are often hard to trust.
Jeffrey Rosas
5 years ago
one of three garages my brake and alignment guy recommended. only one with unanimous 5 stars and i agree. fast, efficient, explained what they did, had it fixed in a day and charged about half what I expected
Maggie Katrena
4 years ago
Belated review, but these guys are the best. I felt comfortable and taken care of. Honest, fair, and trustworthy- they even helped me figure out a pile of work i needed done without pressuring me to DO IT ALL NOW YOU MUST. i will never go anywhere else while i live in eugene
Marsha Barr
8 years ago
I've been with Bill and Gary for over 10 years now and I can't say enough about the quality of care that I have had. I totally trust Gary and his crew to provide the best, most efficient service around.
Janis McDonald
9 years ago
Bill & Gary's took excellent care of my 1987 Honda Accord and I will always be grateful. The new owner plans to bring the little brown "rocket" back to you for continued good care.
Larry Benedick
8 years ago
I went to see Gary from Bill and Gary's for the first time about a year ago. I knew there were things wrong with the Van, but after my appointment I was presented with a grocery list of items that needed fixing. Gary was nice enough to prioritize the list of items by safety and importance. I have now been back 4 times and getting to the very bottom of the to do list and couldn't be happier. He has brough my old Astro back from a near death experience and she runs great.
Judy Deforeest
11 months ago
Great place to take your vehicle. Great service and honest people. Donovan is the best!
chris Patrick
a year ago
Honest, and friendly. They saved me thousands of dollars by simply being honest about what was wrong with my vehicle. I will be using them for my whole fleet from now on.
James Carr
4 years ago
Good honest mechanics, which is hard to find. They charge a lot for parts, so provide your own if possible, but their labor is good quality.
Steve Hodges
4 years ago
Very thorough, efficient and fairly priced! Robert explains the details and gets things done when he says he will.
Daniel Wilson
6 years ago
Amazing customer service, professional environment, professional advice. Years of experience here. Only taking my cars here
Chris Mills
6 years ago
Been going here for years for top quality (trusted) auto service call this shop.
Heather R
5 years ago
I have been going here for years, honest and great service
NIKZAT37
a year ago
They are very thorough!
Gail Kemp
a year ago
Great job and good price
Badger g
3 years ago
Great service . friendly, honest and professional.
Gary Nelson
8 years ago
Great customer service and great work.