B&R Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe
5 months ago
Found a few parts I needed for a used truck I bought here recently. And the price for the parts weren t crazy high. The staff was very helpful trying to help me with what I needed. The yard was pretty clean I just admit. Was kind of a pain trying to locate the cars by the number codes I was given but that wasn t a big problem.

  shiloh23 Esthetics
5 months ago
Dylan Mathews sold me a really good pair of used tires. They were willing to ship the tires across town to their other store for my convenience?!? I can't count how many times I've needed a part and B&R has always been there. Thanks Dylan!! You have a lot of patience

  Tripp L
5 months ago
They charge a higher rate than I feel like they should but that's only because they can usually get it when there's a insurance claim who needs OEM parts well I'm not insurance and I've felt like it's a premium price they want every time I've used this place. And it's sat a little uneasy with me like I said everytime... And parts are usually damaged when they pull them for you... But that's my experience...

  Aaron Lee
9 months ago
Awesome staff, helped me grab a few things from my stolen car. Customer service was excellent during this stressful time. They have a very large selection of motors and parts.

  jenifer lampa
a month ago
They were there promptly. Did not like that I could not contact over the weekend and was charged for the fees.

  Matthew Heflin
a year ago
Confused at first pick up day was Tuesday didn't happen reschedule for another day they did come out. The driver was awesome he took his time to make everything was perfect on his end for paper work I respect that. Funny with this the Manager of br called me ask me every thing is ok the time me and the driver was at the spot. Thanks

  Mizz Matson
a year ago
Its never a good thing when you have to get a tow, but if you do need one, these are the guys to call. Professional, courteous, respectful, and above all kind. Can t say enough good things about our tow truck driver! Also, least expensive tow I ve ever paid for, especially on a weekend. Sadly, forgot to ask our drivers name! A million thanks to the driver with the cane corso, your stories about your pup were entertaining!!~The Marine and His GirlService: Car towing

  William A
2 years ago
B&R Towing is by far the best towing company I have ever done business with. Both of the people who helped me were beyond kind. The price was amazing and they were very quick to complete the job. I will definitely only be using this company from now on!Service: Car towingService: Car towing

  Denley K. Nagata
2 years ago
Our AGM referred them to me and I must say, best and easiest tow service I ve ever received! My new go to for sure. Their truck cleared the low clearance parking garage and they got my car out with no problem! Definitely recommend.Service: Car towingService: Car towing

  Richard Sabrowski
2 years ago
B&R towing is my top recommendation to anybody in Eugene area. I had a stolen & recovered vehicle and Billy was very helpful with getting my car back to me. Great pricing and helpful staff.

  Kevin Nice
a year ago
We actually rode motorcycles out there because the weather was nice and the taco stand has really good food! The chicken tacos are soo good

  Kim Winton
9 months ago
Great place to get used parts for your car's repair needs.Helpful staff.

  Rafael And Ana
2 years ago
I recently had my vehicle stolen. I reported it to the EUPD. When they found it at two in the morning and tried to contact me I was asleep, so it was towed. B&R is charging me over $500 dollars for towing a vehicle less then a mile from there location. It's companies like this that take advantage of the community and people who are in a bad situation. I understand if they would have charged $200 or even $300 for the tow but this is wrong for them to be able to take people's money like this and hide behind a contract with the Eugene police department. Don't use this company just on principle. Don't support a company like this. Use someone else if you need a tow!Service: Car towing

  Brandon plunk
a year ago
I appreciated the understanding employees had and fact they took time from personal affairs to help me recover my vehicle from impound,very personable,thank you. I'll be bringing my business to you in the future concerning parts and accessories.

  Corey Cline
a year ago
On August 6 BNR towed my car from an accident while it was in their care my amplifier was stolen stereo system out of the back of the car while it was in their tow yard locked in supposedly with security fencing yada yada when we alerted BNR to the loss of property they told us oh that s too bad we try to make sure that stuff doesn t happen we didn t accept any liability for there holding our vehicle and loss of property in their possession didn t take any responsibility for it didn t offer to replace it and is dodging any kind of accountability for replacement of our stolen property what kind of business does business like this with people wish they would ve at least called or offered to replace the property that they are responsible for but no didn t even bother to call us back to see if they could make this right don t take the chance on them doing the same to you guys call Taylor s at least you know your stuff won t go missing while there on the jobService: Car towing

  ROC Dosland
4 years ago
My car was towed on New year's eve. I called on New year's day to pick it up and the guy said he was busy but not to worry he wouldn't charge me. They did! The lady sent me all over to get my paperwork signed! Final insult, my battery was dead! When I got home it wasn't the battery I bought. The price for storage was way over charged!!. Don't use them! They have a racket going with the police.

  Misa Dope
3 years ago
I chilled in the back with my dad (who works here) and everyone was super chill. It's a little baised cause my dad works here but would recommend. Many people were able to find what they needed the day I was here.

  tramandbixrule The OKeh Corral
2 years ago
Had my first ever accident Weds 8/18. Billy from B&R came to tow my car and was very helpful and personable. Great guy! Thanks, Billy!-GeorgeService: Car towingService: Car towing

  Allan Albert
5 years ago
Three days ago I was less than impressed with this company. And frankly had nothing nice or positive to say about it. However today I met with Rob in an attempt too resolve my issues. Something I firmly believe is it's not the usual day to day interaction with customers. That defines your company. It's easy when things go well. What defines your company is your conflict resolution. Today would I refer people too this company. Absolutely, because a company that invests their time into conflict resolution is a company with integrity. Three days ago I didn't believe that about this company. Today I do

  Mike Smith
4 years ago
I was in an accident in August, the sheriff contacted B&R Towing. They towed my car from the scene of the accident. From the tow there were some issues, which are not as important a how this company dealt with the issues. I wrote to the company and within a few days of sending my letter I received a call from Rob. The following day I stopped by to talk with Rob and the issues were immediately resolved. As a business owner our jobs are easier when things go well, what defines our business and company culture is how a conflict is resolved. From my experience with this company I would whole heartedly recommend this company for the services they provide.

  Jason Allen
5 years ago
Josh was able to provide me with an interchangeable part from a different year. Excellent Customer Service from him, very helpful. Next time I'm in I'll wait to go through his line. Thank you.

  Ion S
12 years ago
Horribe. Placed a large amount order, they mailed it out almost a week later even though they promised they would do it next business day. In addition, one of the items was wrong and no one bothered to look at the invoice that all of the items ordered were the exact same and one they sent looked entirely different. Rafael and Daniel are horrible salesmen. Will not return phone calls and did not do anything to expedite the correction of the mistake they made. Issue is still unresolved as of today, two weeks later.

  Joey Wagner
2 years ago
Scheduling the tow the day before was easy. My tow arrived 5 minutes early, helped me with a few things he didn't have to, and laughed at my "take good care of my car" joke.

  Brandon Adams (Adams the Handyman)
2 years ago
This is who we use at work. They are always there quickly, are courteous, and do it right as to not damage the towed vehicle. Do recommend.

  Matthew Stockton
5 years ago
Came in to get a Stereo wiring harness for my 1997 Ford Ranger and got an awesome deal! Thank you T-Rex! Excellent customer service!!

  Todd G. Wylie
2 years ago
Quick service, great tow trucks that safely towed our vehicle. Nice drivers. Fair price too!Service: Car towingService: Car towing

  Garcia1309
a year ago
owner of garcias auto here, they helped me out on a truck that was broken down in the parking lot, they were awesome and really helpful, would recommend 100%Service: Car towingService: Car towing

  Zachary Gossett
4 years ago
Cash only. No card. Really inconvenient but thata my fault.Only leaving 3 star because this isnt met to ge a review but a friendly reminder for future customers to carry cash.Sry to waste you guys time b n r :(((Goodbye car :(

  Phil G
a year ago
On top of a quick and competent tow, the driver was a real pleasant fellow and a good conversation during the ride.Service: Car towingService: Car towing

  Eric Nelson
2 years ago
Best pull a part we have in town but still not a great selection of vehicles and prices are are a little bit high.