O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy West
a year ago
Had a little hiccup when I returned a couple of batteries but it was my fault for not communicating as well as I could have. Anyway it was taken care of immediately with no harm done. Very friendly staff

  Heidi Hutchens
a month ago
Not easy to find...I don't honestly think I ended up at the right place and if I was it needs better store signs

  Mike
a year ago
Courteous staff, well lit like a store should be. Good parking, In and out. Could use a little more knowledgeable staff and a better antifreeze selection.

  Jesse (JP)
11 months ago
These guys were very helpful. I got in, and they had what I needed within in minutes. I was working on my car shortly after. Thank you for the excellent service on Saturday at noon!

  Michael McCollum
4 months ago
Super friendly, fair, and knowledgeable staff.

  Doctor Doctor
a year ago
Young man who assisted me was a standout in communication, efficiency, and courtesy. Kindness beyond politeness. Price was reasonable and service was excellent.

  D Hunt
6 months ago
Good selection, fair prices and great customer service.

  sean pellor
a year ago
I've worked this industry before. whether it's behind the counter, delivering parts or being paid to do the repair, it's impossible to make every person's experience an amazing one. But, as long as the effort is put in, I thank you for putting in the extra work to help another human out! I've never heard the phrase, "I don't know" from anyone who has helped me out from this establishment.

  Brent Ohren
7 months ago
Don't know if Howard is not liking his job but he has been grumpy lately. Other than him they do alright

  Stacy H
5 months ago
Very helpful staff, and almost always has what I need

  Kristie Nyarko Koranteng
a year ago
The staff is always friendly and very helpful. They never talk down to me for not knowing anything. Very respectful.

  s j
8 months ago
Employees were very helpful. Was impressed with how clean the store was.

  Joel Greenwade
3 years ago
I give 5 stars because they always seem to be able to find the parts I need no matter how old or make of car. If they don't have it they can usually get it to me the next day. Store is always clean and parts people are nice and eager to help. I also like the idea of selecting the price, if you can't afford the best, they can get you cheaper parts.

  Tim McIntosh
2 years ago
I've been in several times to get parts for my son's car. They have ALWAYS been very helpful with everything that we have needed. When they couldn't get the part or gasket because of the age of his car they looked up where we needed to go on the internet to get it. Above and beyond what they needed to do for their customers!

  Art Vandelay
6 years ago
In store customer service has been good. Online? Horrible. I tried to place an order online, thinking it might save me time. Big mistake. I only ordered two items, total of $12. An hour and a half later the order still wasn't finished. I called to cancel the order, as I wanted to complete my project today, not next week, I was on hold for 10 minutes and then hung up on. Maybe it was my lucky day, but I do not recommend the online order system unless you have lots of time on your hands.

  Robert Hanson
8 months ago
Charged my completely dead battery to tell me it was fine. Very friendly staff

  Mrlaketiticaca
4 years ago
This location provided me with excellent customer service. I went in for a few lug nuts and the manager came out and installed them to my vehicle. Very grateful to have a location with great knowledge and customer service. I will recommend to family and friends.

  Treston Gerhardt
10 months ago
They've got goodies and gadgets, hammers and hatchet's, and ratchets and snap it's. Would definitely recommend

  Amanda MandaPanda Guthrie
3 years ago
I have always had a great experience whenever I ve needed to get anything for my cars here but yesterday an employee went above and beyond to help! It had been snowing pretty crazy for a couple hours and everyone was slipping and sliding all over the road, I had even saw someone take out a power pole on my way into Dallas from Falls City. Normally I wouldn t be driving in weather like that in my small car but I had no choice because I had to pick someone up and bring them home or they would have been stuck at work... Anyway, I had found myself slipping and sliding all over the place and even getting stuck for a couple mins in two spots during my trip into town and then when I saw the unlucky person and the power pole on top of a truck that had gone off the road and gotten stuck I was terrified that I wasn t going to make it home, especially since that was just the first half of my journey! Once in town I decided to look for some sort of chains and when I called they had answered I was treated right away by a friendly voice who not only looked on the computer to see if they had the right chains but had also went to make sure that they really did have the item in their shop before giving me the price and even putting them on hold for me to get there! After I purchased the chains I had asked if they could just give me a quick explanation on how to put them on properly since I ve never had to do that sort of thing before myself, my daddy always did those types of things for me but he passed away a couple years ago. Well the guys there did explain how to do it but then the gentleman who had rung up my purchase (which was a great price in my opinion also) had said to hold on and that he would come out and help me, which turned out to mean he would be laying in the snow and slush in the parking lot while having me sit in my car so I could just drive back and forth as needed while staying warm and dry. I did feel extremely guilty for not knowing how to do it myself but I m EXTREMELY GRATEFUL for how this man went above and beyond to make sure I would get where I needed to go safely! He didn t even once mutter a single negative comment about the situation, all while freezing snow was piling up on him and landing in his face making it harder to see as he was laying on the ground in the parking lot slush to install chains onto some random customers car, plus he did it without gloves on to top it off! But I 100% know for a fact that I would not have made it home without those chains on my car!! That one man giving me half an hour of his time has helped restore a bit of my faith in humanity yesterday (1-26-2021).... Thank you again O Reilly s worker, you truly are a lifesaver and a hero in my book!!

  Charles Sekafetz
7 years ago
Always stop here first for my automotive needs. Friendly, courteous staff. Prices are not there to gouge you either. If a product is not available - they can get it sometimes same day on a truck or next day most cases - as I have had. Thank you, I will be back.

  Don H
4 years ago
Was always decent in the past but the new manager Marty will run customers off such as me. I llPay a few more bucks for good customer service. It s surprising that someone that is rude to customers would be the one managing others to provide a service to customers

  Dawn Leach
3 years ago
I want to give Zack at the O'Riley's in Dallas Oregon a big THANK YOU!!! You went above and beyond for a customer today.. Thank you for loaning us a personal tool so we could change our tire.. The world needs more people like you.. good karma is coming your way.. thank you from a grateful customer

  Kimberly Franks
6 months ago
Love my Dallas O'Reilly store awesome service

  Elizabeth Schaecher
2 years ago
I like them better than NAPA. Sorry about it. Helpful friendly and can order just about anything and have it to the store next day.

  Bryan Goetz
8 months ago
These guys always have what we've needed. Super friendly and helpful staff.

  Sherry Aguinaga
a year ago
Great customer service and always seem to find the part I need.

  Daniel Jones
a year ago
Drive to Autozone in Independence or Salem, don't waste your time or money here they don't have or know the parts you need.

  Barbara Trube
3 years ago
Very helpful and was able to get me parts needed and out fast while being respectful and pleasant all at the same time.

  Justin Peacock Anderson
6 years ago
Pretty good selection of in stock parts. Just wish the counter staff had a better knowledge of the automotive world. Might have a bias though as I work for an automotive repair facility.

  Quilan Dutton
2 years ago
Had an flat tire emergency a few months back. Had exactly what I needed. Well stocked for all your vehicle needs.