Jiffy Lube Oil Change and Multicare

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alicia Copeland
2 months ago
I called the day before my visit for a blinker bulb replacement quote. Came in the next day and they swapped it out free of charge! I was so thankful for that kindness! Tested before I left and all seemed great. Not even a minute after pulling out it blew again! I swiftly pulled back in and they swapped it again for free and that if it happens again it could be an electric situation and to come back in or see a mechanic! Wonderful experience!

  Michael McCollum
a week ago
Overpriced, rude brusque staff. Did not put a sticker in the window nor verbally communicate when my next oil change is due. Go to Dallas WALMART for an oil change, leave happy, save money.

  Trips & Tricks & Ticks & Tips
3 days ago
Did not check the transmission fluid, the paper said it was "obstructed". It was not, we checked it when we got home. Said we declined getting our car vacuumed out and windshield washed, etc when they didn't even ask. They left a rag inside the car as well. Would not go back. Expensive for what you get (which is not much).

  Alicia Yelvington
5 months ago
I m currently waiting for Jiffy Lube in Dallas, Oregon to do the right thing. What happened on October 16th, 2023 remains a big mystery between me, this particular Jiffy Lube location, its General Manager, all staff, the owner, and corporate. My car is now sitting there at this location. White Subaru Forester. Came in with an engine FULL of oil, got an oil change, and 2 weeks or so later, it s all gone and my motor is toast. I ve heard every argument from them: Subarus suck , Aluminum blocks suck , should have checked your oil within that 2 weeks , Your motor is burning so much oil that it blew out the tail pipe, all burnt up, in two weeks. Even tho it came in FULL with no prior problems.I ve been yanked around for a week and a half. I ve had the Manager offer to buy the car from me, minus the amount he paid to have it towed. So, like $350. I ve been offered the option of financing through them so they can replace my motor. (So, yeah, I d have to trust them to install it correctly and everything with no warranty? The same shop that probably made this error in the first place? With Jiffy Lube s reputation - look it up) They told me I need to tow it somewhere, get it out of their hair. No other mechanics have come to look at it; it s all been folks who are connected to Jiffy Lube with obvious bias. I was not shown the LOWER BAY video footage, which would have revealed a potential misstep taking place underneath.It arrived full. They worked on it and now it's broken. Either they doubled the oil filter gasket, dry fit the oil filter creating a tear or didn't tighten the drain plug with the proper compression washer. Maybe somethin else, but these are the typical issues that mechanics see when they get another Jiffy Lubed car . The footage above the car shows adding oil, but not much else. Again, they won t send me the footage below.The shop Manager is the one who came out to where my car broke down, miles away, *alone*, and took a look . He took no videos or pictures. He was the same guy who initially did the oil change. We know this because the videos he sent me show this. So the same guy who potentially made an error that day was the same one who looked to see if an error was made. Then, he paid for it to be towed to this Jiffy Lube location. It s been there ever since. They have all taken a look and determined that Jiffy Lube is not at fault.Corporate hasn t communicated with me because they are still trying to force these shop folks to handle this ON TOP of their other responsibilities (which has been made very clear to be a LOT). The owner hasn t reached out. Corporate said they would call me to discuss this but they haven t.For me, to resolve this, I need my motor replaced. My kids and I need a safe car and that was all we had. We have struggled enough.

  Angela Dominguez
2 months ago
They were great and didn't to me off. They're fast and efficient. Most of them seemed very friendly. Especially a select few of them.

  Hank Sheridan
a year ago
I got a good price on tires and installation at the Jiffy Lube in Dallas. Worth the drive, Brian Zettervall did a solid and hooked me up with these 80K mile tires. Ask any of his costumers who went through him, he will find you a fantastic price. Saved at least $400 from what Les Schwab would do and my tires were pretty much at the same price as 50K mile tires.

  David & Brittany Dennis
a month ago
The Jacob team was extremely efficient and their attention to details at this location keeps my family coming back.Solid work!

  Nicole Dahlen
a month ago
I came in here today and received nothing but the best. They were very informative and helped me get exactly what I needed. I will come here everytime I need help.

  Kathy Soderstrom
8 months ago
This store is where I usually where I take my vehicles to get their oil changed. I saw the Albany store had a $20 off coupon online so I asked them if they would honor their coupon and they said they would! I was really happy they were willing to give me the discount since they didn't have to. Just a sign of their good customer service at this location.They did a quick but complete job of changing the oil and checking the filters. One of the filters wasn't very dirty and they didn't try to convince me that I needed to replace it which was something else I like about them.They also offered to vacuum out my car but I had to turn them down as my two dogs (100lbs & 79lbs) would have made it kinda crowded for them! My dogs enjoy going on oil changes as they love to watch the people running around.

  scotty wolven
2 weeks ago
The guys are young but professional. I've had three issues fixed there, all satisfactory.

  Ana Valenzuela
9 months ago
Jiffy Lube always does a great job, especially this location! They offer exceptional customer service - especially Dean! He was so kind and helped me out big time. I'm so glad I went to Jiffy Lube today. If you need help with your car, this is the place to go!

  Andrew Jackson
4 months ago
Slow I say for 45 mins in the bay before they touched my vehicle then it took them 30 mins to do the oil change

  Kimberly
a year ago
Gone here a handful of times for oil changes, tires and this last time my spark plugs. This store has a lot of potential than any other typical Jiffy Lubes. Good customer service, good mechanics, good prices. Well worth an hours drive. Hunter, thank you for your knowledge and expertise, very much appreciated and it does not go unnoticed! Thank you all for the positive experiences I have had at this location.

  Debra Martin
2 months ago
They took good care of my car even changed my wipers for me

  Manda Oliver
11 months ago
This was the quickest oil change I have ever had done on my car! Everyone was so nice and helped me, and I also learned a lot about how my car works that I previously did not know!They also accept coupons that are on their website, so this helps cover costs :)Service: Oil change

  Rebecca Anderson
10 months ago
Amazingly kind staff. Been here multiple times and will keep coming back because they are efficient and even include vacuuming the car out with their oil change service. I can't stress enough how wonderfully kind the staff is!

  Josh Williams
a year ago
DO NOT TAKE YOUR CAR HERE!My wife took our family car in for an oil change where she was also talked into getting the engine flush treatment.Our car is now very sluggish and feels like we re pulling a trailer when driving.I called the owner and he just said, sorry about that Look up the dangers of doing an engine flush . Nearly every reputable mechanic would say not to do it, DO NOT LET JIFFY LUBE TRY TO UPSELL YOU.***UPDATE***Don t believe the owner reply to my review of the Dallas Jiffy LubeI did as he asked and wrote him an email with my invoice number and car information over 3 days ago.No reply, no nothing. His reply here just goes to show they do not respect customers and only replied to look good on the review site.MY 1 Star review still stands - DO NOT TAKE YOUR CAR TO JIFFY LUBE IN DALLAS

  Joel Greenwade
2 months ago
The folks working here are friendly and fast. Be prepared to spend more than you think.

  Megan Geer
a year ago
Brian Z and Shane C got my vehicle taken care of super quick and efficient like. They were knowledgeable and polite. Laid out the facts without pressure to spend and arm and a leg. Really appreciate the great service.

  Mary Tharp
2 years ago
They greeted me with a smile and directed me to the office to check in. I was assisted in less than 3 minutes. They got my vehicle right in and completed the job in a reasonable amount of time. I waited less than 30 minutes total from drive up to drive off. They were courteous, professional, and knowledgable and I will return to this shop.Service: Oil change

  Ken Bolstad
2 years ago
I contacted this location for a price on new tires for my pickup truck. I instantly received some options and requested a text message picture of the tire I thought I wanted. I thought the price was very good so I said order them. (35-12.50-18) I made an appointment for Saturday, went in got the tires installed, also a front end alignment and oil change. The whole process was so fast and smooth. The crew was above and beyond my expectations. I will be taking my car in next week. The facility was nice and clean too! Happy customerServices: Tires, Wheel alignment, Oil change

  Jerica Guijosa
a year ago
Had called all the jiffy lubes in salem Keizer and not one had the materials or the personnel to help fix the chip in my windshield. Finally called jiffy lube in Dallas and they said come on over! I was greeted with the most friendliest guys! Jacob was beyond what I expected and had me out of there within 10-15 minutes. I will drive all the way to Dallas for any service I need and recommend them to everyone I know!

  Robert Burnell
3 years ago
I'm usually a fan of this location, but on this day, (Tuesday April 6) I was not. Communication with me was poor but between management and the workers it was great, not work related, but great. They were finally able to change my oil and, but from what I could tell from my driver side view, not much else was done. Most always they will check lights, blinkers, window washing fluid, tire air pressure and more. I ended up asking if they could put air in my right rear tire. My vehicle was showing it as being 8 lbs shy of where it needed to be. They check all four tires and said all good and off I went. I got home, checked the tire pressure reading myself and the vehicle was correct, 8 lbs low. I'm going to find it hard to go back and certainly cannot refer it to anyone. Too bad, I like the place. Blah.Service: Oil change

  Sarah Bartlett
a year ago
Excellent customer service! Bryson and a few other coworkers answered all my questions throughly.Very professional! Took the time to explain everything to me even with being busy. They were very efficient and timely with working on my vehicle. I highly recommend them. I really hope they get a raise because the service they gave, they earned it.Thank you!Services: Tires, Brakes, Oil change

  Josh Bennett
4 years ago
Just went to this location and was really surprised with their service. I ve gone to other jiffy lubes or service stations before and they are always rude and trying to up sell me on tons of services when i told them I just wanted an oil change. This place was completely different. I was greeted very quickly and met with to talk about what I wanted done. They quickly inspected my car and I was out literally with in 15 mins. It wasn t super busy but they had a few cars in the bay. They checked all my cars essentials. Changed my oil and filter. Did some vacuuming of the inside. Put air in my tires all for no extra fee. Robbie Kyle and Kiley were all very professional and courteous. It s always a treat when businesses are friendly and efficient. Def recommend visiting the Dallas Jiffy Lube. Thanks guys

  p s
10 months ago
Guys were super nice but I had only one car in front of me and it took almost an hour an a half for an oil change.

  Raul Medina
4 years ago
Rob, Chris, and Tara are absolutely wonderful. They got my truck all squared away with new fluids at an awesome price. The guys took their time looking over every inch of my truck for any leaks or issues. I couldn t recommend a more professional or friendly place. Great job!

  Geoff Martin
2 years ago
Update below...04/13/2022We will not set foot in Jiffy Lube again. I can deal with the incessant upselling of parts and services but, what I cant deal with is lousy customer service. Customer service at the Dallas, Oregon location has gotten worse over the last year. From yelling profanities across the service bays in front of my wife and kids to performing a full oil service when a level check/top-off was all that is requested. Been going to this location since they opened getting tires replaced, brake service, & of course oil changes. The final straw is they won't give me the veteran discount on my veteran plated vehicles if I'm not there. So, my wife gets charged full price when I'm not there. Absolutely absurd. Pound sand Jiffy Lube. You've lost me for good.-UDATE- 04/14/2022Just received a phone call from the store manager, Alex to discuss my review. He asked me about my experiences and assured me he would discuss professionalism & conduct at his staff meeting next week. He assured me as the owner of the vehicles me or my wife bring there the discounts they offer to veteran customers will be honored. I am grateful for Alex's prompt response, sincere concern, and professionalism.

  Robert Hanson
6 months ago
Once they have the oil drained they tell you the price and it's $110 which I can get the same oil change for $55

  MaryAnn Dansby
9 months ago
We were well pleased. They saved us a ton of money. Turned out it was just s relay switch. Only charged us for the switch.