AutoZone Auto Parts

4.2 (173)

  801 Row River Rd, Cottage Grove, OR 97424
  (541) 942-6698
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  MacKenzie Mireski
3 weeks ago
Very helpful when needed. Personally, I like a staff that kinda let's me do my thing and browse UNTIL I have an actual question or need for assistance, and this location provides lol

  Nita Bishop
6 months ago
April greeted me, a traveling stranger as soon as I walked in.. & another guy saw the empty Dex-Cool I was carrying & quickly returned with the right one I needed. She was most helpful showing me the different funnels & then at checkout pointed to a cardboard box that was just narrow enough to store the Dex-Cool (& incidentally fit perfect in the back storage compartment in my Motorcoach). All in all I was well taken care of & headed down the road a Happy Camper.

  T. J.
3 months ago
The place was bigger than I thought it was.7/10 would go back to get some stuff to fix my car.

  Trev Broderick
6 months ago
april was awesome and helped us find the oil we needed and oil filter as well and found us a nice deal

  Keaton Webb
9 months ago
DO NOT BUY ELECTRONICS FROM THEM! They have screwed me a couple times now. The parts dont work right out of the box and they wont let you return it. The "policy" applies to all electronics so even if you pay $1000 and get the wrong part you're just stuck with it. I have been a loyal returning customer to them for years and have spent thousands of dollars there while hardly ever returning anything. Its a shame they can't extend the slightest curtesy.

  Travis Ayers
10 months ago
I was promised the part by 3pm. The Parr will now come in the next day at 12. Very unsatisfied by salesman amd ordering process. The manager saved this review. She was very professional. My part is still late, but she made it up to me.

  Alexander Belcifer
2 months ago
Everything for your car.

  Khrystopher Khrys Monroe Gardner
5 months ago
Always very help, especially the older lady she is very knowledgeable

  Katie Loomis
9 months ago
I forgot his name and he wrote it on the back of my receipt I want to say Christopher but could be wrong. He was amazing and so helpful! Thank you!!

  WILFRIDO HERNANDEZ
4 days ago
Always great service!

  Crystal Cooper
a year ago
This AutoZone location is amazing! They are extremely helpful and go above and beyond for their customers! I was traveling and really needed to fix a few things on my car! Kevin was so helpful and friendly, it really made things so much easier! Thanks Kevin and Danielle!

  Kimberly Crawford
a year ago
I came into the store needing a battery terminal connector or cable with connector. Two employees helped me and they were very professional and helpful they found the part not problem . Dan even went out of his way to attach the connector to the cable! I mean this is the kindest thing anyone has done for me at a parts store. Thank you Autozone. Definitely recommend going in here!

  Simon Martinez
2 years ago
Helpful employees with a good attitude. Offer tool rental which is great to not have to buy a tool youll probably only use once or twice. Will definitely go back again.

  Misfit 138
a year ago
Over priced, can find a lot cheaper parts from rock auto. Hardly ever have oem parts. Always mediocre cheap stuff, Nice people though, good for getting little accessories for car or truck.

  Maria Bennett (Mia)
a year ago
Cord Chen and his associates customer service was impeccable.Went in needing a quick fix for something small while on a long road trip that could have turned into a hazardous situation; though thanks to Mr. Chen issue was resolved quickly & I was safely on the road again! p.s. "pray I spelled ur name right"

  Robert Redfield
7 months ago
Excellent assistance from the employees. They were very helpful.

  Brett Windham
5 days ago
Great stock of parts.

  Kelsey Gladden
4 years ago
I always, ALWAYS have a pleasant experience at this AutoZone that I've NEVER received at any other car part store location in my life. I only started coming here because my brothers dad worked her for quite some time, and now I'm dedicated to this store. But today, a brand new man, Jess. R. helped me find everything right away, gave me great advice on which products to get, promptly got me checked out. And THEN he did the above and beyond, he insisted to put my wipers on my car! This is amazing service, and should be noted!! Thank you Jess!!

  Krishnamurthy Woonnimani
7 years ago
During memorial Weekend I happened to be at this store and had a great experience with Dan Feifer, store manager.We got into issue due to flat tire for my vehicle and went to this store for checking some solution. Dan was extremely helpful and went out of his way to help us and fix the issue.He himself fixed the flat tire and spent lot of time to make sure everything works!!iEven his didn't take any charge and it was a great experience!! I greatly appreciate his help..We could drive back to Portland easily with his help.

  Zach Culp
3 years ago
Been in here a couple of times and the few unfortunate times I ve had the displeasure of needing to return something, it was a complete hassle to deal with. One time I bought something at full price, the next week it went on sale, and went to return it and they would only give me a refund to the on-sale amount. I m sorry but what? Unfortunately, this isn t the only AutoZone like this. They are all a pain trying to complete simple tasks more times than you d expect, and you shouldn t have to worry about that whilst shopping somewhere. This store has a *few* nice/knowledgeable employees so they earn an extra star. However the overall AutoZone experience is what s playing into the poor rating.

  R1nger
2 years ago
Love autozone. All over the place, usually have my parts, helpful staff.....But, Autozone uses a third party company to process its rebates. This company is a massive data collection agency. They provide the service to Autozone in exchange for ALL of YOUR personal information. The privacy policy is ridiculous...they collect everything!Not cool, Autozone...not cool at all...

  John Hill
5 years ago
Terrible customer sirvice. Rude staff, and they didn t have a clue what they were talking about. I asked for chains for my pickup. The two girls in there were really rude about how they knew what they were talking about insisting I show them my owners manual. Then called Chevy and asked them. Eventually they both just wandered off and left me standing there for about five minutes before I just walked out.O rileys asked my tire size and gave me three options.This is just the latest of the terrible service I ve received at autozone. Somebody needs to hire a new manager

  Angee Dee
a year ago
The associate that assisted me was friendly and informative. He even helped me put the parts on!

  Carl Blake
2 years ago
AutoZone is good, though the supply seems to be dwindling but I'm sure that's due to everything else that's going on around Oregon right now supplies seem to be diminishing everywhere you go. The employees here are helpful.

  C Modrell
2 years ago
Was there right when they opened and the young man helped us so fast we were in and out very fast. We needed that had to get part to get husband to work that morning.

  Sylvia Cairns
2 years ago
The lady rep was extremely helpful. I am partially handicapped and she went above and beyond to assist me.

  Candie Brush
10 months ago
Jorge deserves a raise! Kind, patient and helpful!

  Angel Ramirez
2 years ago
Great group guys and gals at this location.Loan a tool service and they have access to databases that usually lead to the correct part

  Rosemary messick
2 years ago
They were very helpful and even went out to see if they could change the light in my car but it was a little bit more difficult than they're allowed to do.

  joshua larimore
2 years ago
They broke my friends 500 dollar key fob and said they had experience in replacing the battery but used a pocket knife on it and broke it plus didnt say sry or fix it

  Opening Hours

Monday 7:30 AM-8 PM
Tuesday 7:30 AM-8 PM
Wednesday 7:30 AM-8 PM
Thursday 7:30 AM-8 PM
Friday 7:30 AM-8 PM
Saturday 7:30 AM-8 PM
Sunday 8 AM-8 PM

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