Volvo Cars Corvallis

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Myers
2 months ago
Just had my first service at Volvo cars Corvallis for our 2011 XC70. I am very happy with the service. The prices are reasonable and they are flexible and don't push you to complete specific services if you don't want to. They also have Joe, a veteran Volvo master tech, which I was grateful for. He gave my car a clean bill of health and took the time to explain all of the services and his opinions. Overall good experience, I will be back for future services.

  Kara Smartt
5 months ago
As a first time car buyer I am o grateful I chose to go with Volvo cars Corvallis. I felt supported through out the entire process. I feel very confident with my purchase and I will suggest Volvo cars Corvallis to anyone interested in buying a new car.

  Paige Jackson
3 months ago
Brittany was amazing to work with. She was thorough, kind, and so great with our two small children throughout the car buying process.

  Bridget Buchholz
5 months ago
Brittany was our sales person and she did an amazing job, finding g exactly what we wanted.

  Travis
3 years ago
Had to look up the service bulletins for all of my issues to make sure I was covered under warranty and not getting the shaft. They did Fix the Volvo but refused to fix the rat nest it picked up sitting on their lot waiting for service. "You can't prove its from here" and "That's nature". I even said I would pay for the part the rats destroyed if they would give me a deal on it and install it. I now drive to PDX or just do any service myself.

  Logan Steele
2 years ago
We've had mixed experiences here, but mostly negative. The bad: A salesperson demanded my wife tell him her budget before he'd say what the price of the car we wanted was. When she refused (as anyone who knows how to negotiate would) he got mad, pulled down his mask and told her angrily that she was "making this difficult." On another occasion a different salesperson said that one of their used cars had to be priced higher because the shop had to make so many repairs - this is not how pricing works and you shouldn't have to pay more because the dealership bought a bad car. The good: there is at least one salesperson who is reasonable, knowledgeable and professional. Also, the manager reached out to see if they could help address any issues.

  Rachel Darmetko
7 years ago
My experience with them was amazing. This was my second car I bought from them and the service was awesome. Joy Johnson is so friendly, polite, very helpful to be around. She went out of her way to help me get the best deal for my budget. I recommend her and the whole place to anyone who is looking for a car. They all work with you and do their best to make sure you leave happy. I also want to give Kudos to Richard who detailed my car before I left the lot. Thanks Richard! Thanks to Russ, Ken, Joy, Richard and everyone for making my second time around great! :)

  Eric Enderle Jr
4 years ago
I worked with Josh Jackson to purchase a vehicle yesterday. I wanted to say that it was a phenomenal experience. I explained what I needed to make the deal work, and he made it happen. I was shocked by the fact there was zero pressure to upsell me on other products I didn't want. Great group of people to work with. If you are buying a new or used car ask for Josh and he will take care of you.

  S Morgan
6 years ago
I just got my oil changed here for the first time, and it was a great experience! It was affordable, quick, and they did a fantastic job washing my car and vacuuming the interior. They weren't pushy and didn't try to hustle me on the 1 or 2 things my car needs fixing. Will be coming back here to service my husband's car and for all subsequent oil changes :)

  Swen Anderson
7 years ago
I have purchased several vehicles over the last few years from Keifer Nissan. It is usually painless, but still requires you to sit for hours in a car lot, which I loathe. I must say that our Sales person Joy Johnson was AMAZING. She didn't pressure me in any way and was extremely personable and actually fun to chat with. In fact, the process was so fun me and my wife decided to come in 2 days later and buy another car from her. Again, the second time was super easy and even more fun! She has two customers for life!

  Dana Morris
6 years ago
We just bought a car from Keifer of Corvallis. It was a wonderful experience and we will definitely be returning when we're ready for another car. David, Josh, and, Ken were all helpful, knowledgeable, and transparent to work with. They worked hard to make sure we were comfortable, educated, and well taken care of. A great place to buy a car, used or new!

  Cash Logsdon
7 years ago
Me and my husband each bought a vehicle at Kiefer Nissan in the last 4 days. Our salesperson, Joy Johnson was incredible. No BS, she listened to what we asked, and delivered on every single one of our requests. Plus we were in and out on both cars in less than an hour. We hope she keeps selling cars so that when we trade these in, she can be our sales lady again!!

  Bree Bullinger
7 years ago
We drove all the way down from Olympia, WA on a whim one day to look at a car we saw on the website. The staff was incredibly professional when we called mid-journey just to make sure the car was still available. Once we got there, Joy handed us off to Zac because he happened to know more about the car we were interested in. Zac was SUPER nice and kept us entertained while we waited on the tedious finance paperwork that comes with all new car purchases. This was really a refreshing car buying experience compared to the other ~8 cars I have purchased, and I can definitely say it was worth the 3-hour car trip.

  Randy St.George
3 years ago
Buyer beware!We ordered a cargo box for our Volvo, it arrived on time as promised by the parts department. That is the only good thing I can say about our experience.When we arrived to pick up the Cargo Box (in our C30 we were then told by the parts department that The cargo box was shipped in pieces and we would need to schedule an appointment for them to assemble and install it, this will take about an hour and will cost $160 . We refused and informed them we would come back in a day or two with our truck and pick up the Cargo Box and assemble and install it ourselves.Two days later when we pick it up and get it home we open the box to find a completely assembled Cargo Box ready to be installed. It took us less than 10 minutes to install it on our car.It appears that Volvo Cars of Corvallis was out to make a quick buck hoping we would just let them assemble and install the cargo box.This was not the experience I was hoping for being new to Volvo, I will be looking a different service department to complete any ongoing maintenance of my new Volvo

  emmakaylyn
6 years ago
Updated review, 6/14/2017:This dealership is as sleazy as they come. I'd had service done on a vehicle last year and was happy with their service department, but the sales guys lied straight to my face when I went recently to look at a new car!Monte G. Riddle, Google him; he's the sales guy that I spoke with first. Schmoozed the whole time, showed me cars that were the opposite of what I was interested in because they were "bad ass" or "sexy". I go on a test drive with him, and afterward he takes my picture with the car. Cheesy, but whatever. He had been nice so far and I didn't want to be rude.Anyway, we go to a desk inside to talk about the car. I tell him I am *not buying a car today*, but that I'd like a printout of information on it. He offers to give me an estimate of how much I'd pay per month if I used their financing, says it's something everyone does. I'm a first-time car buyer, so I didn't know any different. I said sure, but ONLY IF IT'S A SOFT INQUIRY ON MY CREDIT. I don't want to buy a car today, this better not hurt my credit! He said it was a soft inquiry, and that it would not show up on my credit report, no problem. Sure enough, the damn credit check showed up on my report as a hard inquiry! Monte Riddle LIED TO MY FACE.I called to speak to the manager once I saw my report, Ken. He said oops, we'll talk to Monte and try to correct this. He didn't know how Monte didn't know this, since they do it all the time when trying to sell a car. I told him that I wasn't trying to buy a car, and he says they often do it anyway to change people's minds. Really??A week goes by, and I call again. Ken says he's still working on it, he'll give me a call back later that day. Here I am, another week passed, STILL no call from Ken. Another liar!I will NEVER buy a car from Keifer, and I will NEVER get service there again. Do not trust them, especially not Monte G. Riddle or Ken!2016 review for service on Volvo S40:Paid less than quote, and they fixed the problems with my car instead of just replacing parts. Shop time is cheaper here than at Eugene dealership. Workmanship was great. Will be back.

  Apryl Arguijo
6 years ago
Zac, he helped me find a car in my price range. I thought that I was going to walk away without a car with me not getting approved for some of the cars but he kept reassuring me that I would be able to leave with a car. he made sure that I was going to be okay and that made this a very easy and good process. Thank You Kiefer Nissan of Corvallis for hiring a great salesman he really helped me.

  Laci Betts
5 years ago
Our salesman, Zac, not only searched until he found exactly the car we wanted, but he brought the car and all of the paperwork out to our home to complete the sale. He also purchased an additional car fob and got it programmed for us since our used car only came with one. Great customer service!

  Ashley Jones
3 years ago
Really disappointed in my expereinece with this company. We set up an appointment weeks in advance to see a car that was advertised before it had been shipped in. We requested Costco pricing and they assured us they offered it, but would never send us the cost breakdown even after asking three times. When we came in from out of town, they pulled the car around which was filthy, and still wrapped in plastic, so we could not even see it properly -mind you, they had a week to get it ready.Once we sat down to see the cost breakdown, they still were fumbling through papers and going back and forth on answers to our questions. We never did get a cost, and finally they admitted they had not been honest and do not offer Costco pricing. We walked out. I decided to write my first review, to let others know.This was sincerely an awful experience.

  Jennifer Thomas
7 years ago
Joy Johnson was exactly that...a joy! I arrived on a rainy Friday night a half hour after closing (long story) and Joy never even led on that she was on her way out the door for the evening. I had been dealing with salesmen and test drives and negotiations for a week and a half.I was determined to get a great deal and a great car. Joy helped my husband and I from the start in a wonderful authentic caring way. She listened well. She was terrific on the test drive.She was informed, humorous and not pushy or overbearing. She simply helped us in OUR process. After making our decision she had our new vehicle waiting in pristine condition,she put gas in the car, new batteries for our remotes,reset the time difference on the clock, programmed our car to our phone and followed up the next following days to make sure all was well. Joy is the type of "salas'mamm" that any dealership should be lucky to have.Additionally the finance dept was easy to work with as well. Now, with that said, I would like to comment that the building/property itself leaves a bit to be desired.Cmon guys, it's time to upgrade and lastly...the flat screen TV turned up while the basketball game was on as well as the stereo competing over the ceiling speakers was annoying and difficult to carry on a business conversation that entailed the exchange and conditions of thousands of dollars...whose idea was that? Joy, I would come buy a car from you anytime!

  Tom Kunzman
7 years ago
Zac and Sarah were absolutely amazing they most definitely delivered when it came to customer service ! they weren't pushing like most salesmen. I will always return business and send all of my friends here! thank you Kiefer Nissan of Corvallis. ken did a great job going over all of the paperwork with me made it very simple!

  Ray Clark III
2 years ago
Great Place to buy a Vehicle. Great staff will do you very well.

  Christina Scales
7 years ago
They were great! This was my first time purchasing a vehicle with them. I worked with Shanna who went above and beyond to get me into a vehicle and even followed up to make sure I was happy with my purchase. Really appreciate what they did for me and I hope I'm able to work with them again in the future.

  Alyssa Gordon
5 years ago
If I could give 0 stars I would. The service department is complete garbage. We brought in my Volvo because it has been burning oil & was making funny noises, and upon arrival told them that we changed the oil ourselves just 2 weeks ago so it was basically an appointment for a diagnosis. The guy at the desk was very unfriendly right away, and after 2+ hours of waiting, told us we owe $150 for an oil change and diagnosis. We told him that we didn t ask for an oil change and weren t going to pay for it, he then refused to give us the keys back and said that this what our appointment was scheduled for so we have to pay. Reluctantly we paid him and as we were walking out the door he muttered Must be nice to be priveleged. I looked at my boyfriend shocked and said Wtf kind of place is this , after we were out the door. He then proceeded to follow us out and ask me what I said, I told him and he continued to follow me and harass me as I am literally in my car.He was extremely hostile and angry and not someone who should be working in customer service whatsoever. The fact that they would do things to my car without notifying us was unprofessional and I feel absolutely robbed of time and money.If you can go anywhere else, do it. This place is garbage.

  casey cooper
7 years ago
I had a wonderful experience with Joy and Andrew. She was very helpful and not pushy at all. She listened to accommodated to all of my needs. I was able to talk with her about questions and concerns with comfort.She made my normally anxious and dreaded experience much easier to handle. Very knowledgeable and willing to assist.Thank you.

  Austin Wheeler
7 years ago
Took two weeks and hundreds of dollars for them to determine I had a heater hose leak which I already knew and told them about going in. After the two weeks and 3 hours of labor at $135 an hour not including parts they determined the head gasket was blown. During the whole process they made me feel like a burden when I had questions, not to mention pretzels and other food crumbs were left in my vehicle after the work had been done. To top it all off, when I told them I didn't want to pay their outrageous quote for the new head gasket they told me I had only a couple days to get my car off the lot.Employees worked with: Bobby and Volvo technician Joe

  Kristen Bumgarner
7 years ago
Andrew and Joy have helped us out so much. They made our experience amazing. Im giving this place 5 stars. Andrew was very informational and made our experience fun. Joy was very nice and helped us understand what we were getting into. this place is amazing with customer service. THANK YOU NISSAN!!!!

  Keith Kolkow
4 years ago
Love my Volvo and the buying process great but the service department leaves something to be desired. I was scheduled a week out for a headlight bulb and was told there are no loaner vehicles. I expect more and would love to buy another Volvo but won t because this is the only local dealer and the service department need to get it together.

  bill mason
7 years ago
My wife and were promply met and introduced to the Kiefer dealership by Shanna Lamere andJoy Johnson on two separate visits. These ladies quickly showed us the car we were interested in and accompanied us on liberal test drives. We were very pleased and and impressed by their pleasant professionalism. We really enjoyed the enjoyed the friendly closing by Shanna and the management.We will definitely recommend these sales ladies and management at this dealership.

  Mel Stratemeyer
5 years ago
I Love that they were willing to work with us and were able to get us a car the same day. Zac was excellent and really good at explaining everything that was going on. We recommend it to family and friends

  Savannah Brown
7 years ago
I was helped out today by Scott and he did an amazing job! He knew what he was talking about with the questions I presented and he was very polite. I would recommend this place to go if you're interested in purchasing a car and I would definitely recommend asking for Scott to work with!