London's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Orhan Orgun
a month ago
Our neighbor recommended this place and we recently had some pretty substantial work done on our car. They were great in every way. Very clear communication, clear distinction of what work was essential, what recommended, and what could wait for later. Work done promptly (and earlier than promised). They made a follow up call too, to see if everything was in order.One that might be good to keep in mind: they do have a credit card surcharge (which is clearly indicated in their estimate). If the work is relatively major, you might want to get some cash (check, debit card) ready to save on that.

  Devin Smith
2 months ago
London's always does excellent service on my vehicle in a timely manner and for a more than fair price. They are incredibly transparent and there are never any surprises when the bill comes. Couldn't recommend this auto shop more!

  Jesse Mata
3 months ago
My car was fixed in a very timely manner, there were no hidden costs or surprises, they took my financing into consideration upon recommendations and a plan for future services. At payment they explained everything clearly and the goal of a safe vehicle was achieved. I could not have been more pleased. Definitely felt heard and understood, I will be returning.

  Agnes Lobscheid
a month ago
Absolutely excellent service and attention to detail, and courteous, outstandingly respectful throughout. We had over 3 months dealing with local service at a car dealer and they said the issue was gremlins , no joke , after three separate visits to them about car dying, basically in middle of the road (once on I-5), It was traumatic. At the final death I was towed to Londons. It was heavenly relative to the recent past dealer service experience. Our 2015 van had slightly less than 140K, and after three months since Londons service, it is going strong, accelerating a little too fast (for my tastes frankly ;). No issues since. If anything does come up? I now know the only place where I will take it .London s for the rest of this van s life.

  Debra Meadows
2 months ago
Professional, prompt, great communication, knowledgeable! I appreciate the BEFORE/AFTER photos of parts worked on/replaced. Super conscientious, thorough, honest and reliable. PLUS the staff is good old fashioned friendly and helpful and kind. They go the extra mile with a genuine smile!

  Stuart Pereira
3 months ago
Very knowledgeable and professional shop. Estimate breakdowns and work performed was really well-detailed with pictures and explanations. Service was done in a timely manner. Will definitely be going back!Thank you to the guys at London s!

  Sean William Fleming
3 weeks ago
London's has done a great job doing diagnosis & repairs on my nearly-antique Jeep. Seems to be one of the few places around anymore that's ready, willing, and able to do good work on older vehicles.

  Michael O'Connor
2 days ago
Thanks to London entire staff for being willing to service our old Dog car. Keeping it on the road is important to us, even if it is a little rough around the edges. The headlights now work great, ready for the upcoming dark foggy season. Maggie gives you a five Milk Bone rating and a hearty woof!

  Donna Vaillancourt
5 months ago
My husband and I have been taking our cars and trucks to London's Automotive, INC. since it started business. We have always received quality service in every way. The technicians take pride in their work and they have the latest equipment to do the job. You never have to worry about getting 'ripped off' for jobs or parts that were not needed. Honesty is their policy. Any problems found are clearly explained along with the cost and parts of fixing it.Not only do they take personal care of your vehicle, they personally care about you. Here's a heart warming example. The morning of June,2022, my husband and I brought my 2016 Suburban in for a job. That night, I lost my wonderful husband of 56 & i/2 years. When my son took me in to pick up my Suburban, Bob Thayer, the owner, (who you will find out in the shop working right along with his men,) came out to hug me with great sympathy at our loss .I could feel and see the the pain and hurt he also felt. Bob refused to let me pay my bill which was quite large fixing the problem in my old rig.Over the years Bob had given Gene sound advice on our vehicles and it was always right. No, you cannot go wrong by choosing London's, Automotive, INC.They not only care about your vehicles, they care about you.Donna Vaillancourtdonna Vaillancourt

  Krystle Kit
5 months ago
The best thing about LONDONS is their quality of work. They are top notch mechanics & there work shows that. They have done significant jobs on my vehicle and they will be doing all my work in the future.They also use NAPA parts which are great quality. And those parts have a 36,000 mile warranty. They are very clear on their prices. Every mechanic shop has a markup on parts, but here there more reasonable about their part mark up.They have none of the negative stereotypes that come with mechanics this is a legit PROFESSIONAL BUSINESS w/competent mechanics.Their prices are what you would expect from a proper professional business.There super nice and willing to explain things.

  Filthy Goobster
2 weeks ago
Honest mechanics who care about their customers what more can you ask for! They worked on my mustang and it came out perfect And quick nothing but clean speedy work well worth the money and drive

  Cornelis Hoekstra
4 months ago
London s Auto has been my go-to repair shop for at least 15 years (well before Bob took over from Dean London). They ve done major repairs (e.g. replaced transmission in older Subaru). Medium repairs (e.g. diagnosed and replaced alternator on Hyundai August 2022). Larger maintenance jobs (e.g. brake jobs) . And lots of smaller repairs and regular maintenance. I fully trust their judgment, honesty, and fair pricing - and Bob has been on a continual improvement and modernization path ever since he took over years ago. Whether you have an older car or a newer one, they treat each repair professionally. I recommend them to anyone with no hesitation.

  Clara Hudson
6 months ago
Best automotive care in Corvallis - I ve been here for oil changes, inspections, alignments, and everything else in between. Their communication is amazing, always updating me on my car promptly.As a woman, I ve been screwed over by plenty of mechanics, but I feel genuinely cared for here. Also, sometimes they bring their dogs to work and they are super sweet and cute.Services: General repairs & maintenance, Wheel alignment, Vehicle safety inspection, Oil change

  The Byzantine Ottoman
3 months ago
Went in with some battery trouble and asked them to replace my battery. They did not replace my battery. Instead they kept it there for several days, cleaned the area around the battery, and told me that was the whole issue. For going at my battery with a brush for a few minutes, they charged me $180. A month later, my battery stopped working yet again.Gigantic waste of money. Feel like I was scammed. Do not go here.

  sheep_is_Life 3
a month ago
These guys have excellent service, their mechanics are friendly and helpful, they've been super transparent, quick, thorough, and worked with me to keep a tight budget. Can't recommend them enough!

  Scout Dahms-May
5 months ago
Can t recommend Londons enough! Took my car into get a second opinion about a very pricy control arm replacement that Les Schwab quoted me for. London s took a look at it and said that my control arms were fine and I got to spend 1/2 of that money on things my car actually needed. Thanks again

  Idyll Hands
8 months ago
London s is the most professional, reliable, and friendly auto service I have ever used. I have brought multiple cars to them; old beaters with 250K miles and new ones for their first major service. They listen to me, they take detailed notes, they communicate every step of the way, they provide a comprehensive breakdown of what is needed and estimates. Their work is fast and high quality. And they have great coupons available! I absolutely recommend them above all other local shops. If you want it done right the first time and with a smile - go to London s.Services: Transmission, Electrical repair, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Spirit 44
6 months ago
Excellent Automotive Shop! Reasonable rates with crystal clear quotes outlining in detail any and all work needed. The front staff made me feel comfortable and answered all my questions. Even allowed me to pass notes to the mechanic about my specific situation. They offered a written diagnosis with each element outlined separately allowing for clear work to be selected to have performed or decline a repair based on what I wanted. The text/online feature helped me keep track of details and helped make the tepair process really fast. Pictures of my vehicle were provided during the inspection and allowed me to see not only what needed serviced but to which part they were referring. This auto shop has set the new standard for customer service and quality of work. I will definitely be taking any future repairs needs to London's Auto as my first option.

  Monique Sherman
4 months ago
Amazing communication. Ease of access after hours and payment system. I love the maintenance checklist provided with suggested time to repair paired with pics of the parts. Very helpful to plan car care. I'll be bringing all of my cars here!

  Barb Ingle
a month ago
Everyone at London s Automotive is kind and respectful. They set clear expectations for repairs and reasonable pricing.

  Michael Simonich
4 months ago
London's quickly diagnosed a major problem that two other shops had missed. The oil cooler/filter housing was damaged and didn't properly seat the filter. Twice this caused a major oil leak that left my daughter stranded. Other shops overtightened the filter to compensate, London's actually fixed the fault. When we picked up the the car the shop owner even scraped the frost off the windshield at 7 am on a 24 degree morning!Services: Auto engine diagnostic, Engine repair, Vehicle Inspection

  Dominique Bachelet
5 months ago
I have a 2003 CRV. The light for the oxygen sensor had popped up on the dashboard. London automotive changed it. Unfortunately the day after I retrieved the car, the light is back on! :-(Service was very nice but I hope it's just a matter of the light to be turned off because the engine was really running rough before the oxygen sensor was replaced and I hope it is not any more. I need to drive it a bit to see.A few days later: it was not that simple. They did give me a different sensor but the engine was running really rough when it was idling or running cold. I left the car at London's Automotive for a few days so they could try it when the engine was cold to observe how bad it could be. They worked on it and the problem seems to be fixed. Again, very friendly service, really wanted to fix the problem but had not realized there was more than just the dashboard light being the problem.Service: Auto emissions testing

  Ryan H
7 months ago
Great communication and attention to detail. I go to them for my tire rotations, and I've gone twice for a tire patch. Once, the patch didn't hold (these things happen) and it gave way the same day, but I took the vehicle back and they re-patched it for no additional charge. They also have a rewards program for returning customers, which come to about 6% paid back to the customer in the form of gift cards.Services: Tires, Tire rotations

  Lisa Keppinger
2 months ago
These guys are great at communicating & I really appreciate them for keeping track of basic services that are needed to keep me & my 11 yr old Kia on the road! I highly recommend this great local shop!!

  Michael O'Connor
7 months ago
Londons is a first rate shop. The mechanics always do superb work. Very thorough. Their prices are steep, but I figure that you get what you pay for. This time however I was charged a $100 diagnostic fee for something I had already diagnosed. All that had to be done was confirm it. I doubt that took 10 minutes. Hardly worth 100 bucks. I believe that should have been included in the repair. Will I continue to use Londons? Yes, definitely. But if I receive a $100 charge to tell me that my oil is dirty, I will complain.Service: Brake service & repair

  Richard Fleishman
6 months ago
Love these guys! Their work is beyond reproach and the customer service is excellent. I trust them with both my Mustang and a 2002 GMC truck. Wish they worked 5 days a week, though. ;)Service: Transmission repairService: Transmission repair

  Ray Yagloski
2 months ago
Efficient process. I appreciated the transparency about what routine maintenance was recommended and felt like London s was looking out for the best interest in my car s long term health.

  aud
5 months ago
They were absolutely amazing and accommodating! I was visiting from Florida and needed an oil change, they by far had the best prices and service!! Would not go anywhere else in Corvallis!Service: Oil changeService: Oil change

  angela randazzo
a month ago
Londons is the best! Honest, good communication, and excellent work! Highly recommend this shop!

  Victoria Larsen
7 months ago
The quality of communication, service, and work is top notch and i will never take my vehicle anywhere else. The clarity of the estimates and the follow-through are very much appreciated. I cannot say enough nice things about this establishment.Services: Auto brake repair, BrakesServices: Auto brake repair, Brakes