Morin's Automotive & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julie Weaver
2 weeks ago
I broke down while on vacation by myself in Coos Bay. Thankfully I have AAA and they called Morin's to tow my car to Roseburg. Tina was the driver and did a great job getting it over there. I'm so impressed with her driving skills especially getting into a tight spot to drop the car off. I am in awe of her skill and thankful for how friendly and encouraging she was to me. Thank you Tina!

  Candis Wade
3 months ago
Excellent customer care support-our friends visiting from Arizona and unfortunately had a transmission issue with family cruiser 1992 Lincoln Town Car, Morin s Automotive travelled over 2 hours to pick up the car taking it back to coos bay and store. Within 48 hours a rebuild located! And our friends are so appreciative in that they can still keep the old family s friend!!

  Roger & Lynn Coplen
5 months ago
Twenty miles out of Coos Bay 3 days ago we had an emergency breakdown situation and our car was towed to Morin's. They were exceptionally quick in diagnosing the problem, were able to get the part needed in town and had us back on the road home to Idaho in a very reasonable time. The receptionist (I don't remember her name) was especially friendly, respectful and courteous. Morin's would get our business again if the need arose.Roger & Lynn C

  Julie Gruba
4 months ago
My car was broke down at Walmart. Thank God I have AAA. I m even happier at the service I got from Tina the tow truck driver from Morin s. She was friendly and knew her stuff. She got me and my car home safely. She made a terrible situation not so bad. I appreciate everything she did for me. Thank you Tina, you are the best!!!!

  ITSNOT MYFAULT
5 months ago
Tina is Great. Even took Time to show ME how to lower spare tire. Fast ( in the rain) friendly Lady, knew her Job. Thanks to Morin's for answering my call for help, in a controversial location. Another company refused to help. ,shame on them. Great company.

  Lbt81
9 months ago
My dad recommended we take our 2010 dodge ram truck here. The steering box/power steering went out.Dave had it for about 8 days. He was short staffed and swamped but he got it done in a reasonable time. As we did a drop by, no appointment.He was honest about the price, no surprises. Didn't talk us into doing anything else to the truck like others would.Thankfully we had an extended warranty that saved us $1k. Only had to pay $100!! But again that's because of our warranty. The part was the most expensive thing on our receipt. I am very happy with our experience. He used to do payments, however too many bad apples ruined that for the rest of us.Be sure to support our local Coos county mechanics!He is from here and has been here for many years.We thank you again Dave!

  Frederick
9 months ago
Tina R from this company was an angel of comfort and support when she turned up at a remote national park to help load our broken down rental car (from Thrifty at SeaTac who gave us a car with no spare wheel!) and take us to our accommodation around 10 pm at night. She was amazing in re-assuring my wife and myself, providing us with excellent advice of whereto go for repairs. Tina was also efficient and professional in the way she carried out her work. She has a wonderful heart and people skills in the way she reached out to us in our time of need in such a caring manner. Truly a special human being and an asset to this company. Thank you Tina and best wishes in the future. We will always remember your care of us and your wonderful service.

  Christina Mae Ketcham
2 years ago
Called in after my truck had quit working at closing time on a Friday from a rural Rd. The wrecker showed up, secured my pickup to the flatbed and took me to my campsite at the State Park and the truck to their shop. I called in the next day and was given an estimate for repairs and was able to pick up and drive the truck Saturday afternoon all repaired.Morin's saved the day in my time of need 5 Stars!

  Hollie Tetreault
7 months ago
Last night I got a flat and needed my car towed.(with no spare - lesson learned). Anyway, Tina came within 15 minutes and was very kind, not to mention funny . She had me towed and on my way in a jiffy. I would highly recommend Morin's for towing.

  Ed Ellingsen
a year ago
The transmission went out suddenly on my well maintained and beloved 2003 Suburban after 250,000 miles. I needed it fixed or replaced ASAP for an annual trip I take on the Rogue with some demanding roads. I called all the reputable transmission repair shops in Coos Bay/North Bend. I told Morin's exactly what I expected and they said they could get a replacement and get it installed in time. All the other shops were vague and "might be a month out". Morin's did exactly what I expected and on time and the cost was about what I expected. I was super happy with the service and results. The transmission works like new and I have no complaints. Thanks for the great experience!Service: Transmission

  Honey Badger
a year ago
We were on a road trip and had our transmission fail in Coos Bay. We called AAA and they sent us these guys. They showed up within an hour to tow our van back to mt hood area. It was clear the driver was knowledgeable and skilled at his job. Everything went smooth and we couldn't be happier with our tow and our bill. We highly recommend this company for their towing services.Thank you, Morins!

  Leah Arkley
8 months ago
Thank you Morin s!Tina was super and we appreciated her help and kindness SO much! We re from Canada so had. I idea who or how to call for assistance - thank you for helping us to feel safe, secure and supported!

  Lori Koss
a year ago
Yukon would not start. First time it went to Morin's, I had it towed. It recently had the timing chain and starter replaced. It ran for a couple days and then would not start. At that point, I decided to just have it taken to a shop for further evaluation. I was thinking it was the fly wheel. That tow bill cost me $175.00After a couple of days Morin's called me saying the timing was way off and it needed a new starter. This did not make any sense as the timing had just been checked and that was fine. The starter I had put on it was the correct starter for the Yukon and was purchased from Autozone. The starter needed is a gear driven starter. (more to come on this)I was told the Yukon had been fixed and the cost was 391.13.The cost included $210 for labor. Which was stated "verify starter isn't engaging the flexplate because it had the incorrect starter for vehicle" "found timing to be too far advanced causing starter to disengage." $166.13 was the charge for the starter Morin's put on it.As we drove the Yukon home it was not running good. The entire inside of the vehicle was covered in mold. When I got it home, I parked it for a couple days so we could get garage cleaned to move it in and clean all the mold. When I went to start it, it did the exact same thing as it did when I originally had it towed there.I called Morin's and told them they said they would come pick it up. I asked if it was covered under any time of warranty, especially since it was drove from their shop home and that was it. I was told she didn't know.After the Yukon had been there a couple of days, I was called and told the car couldn't be fixed. The reason given was the motor was not worth the cost of repair. After a couple days of trying to decide what to do, Morin's called me and asked me to bring them my title.Heck NO!!! Only because what they were saying made absolutely no sense. At this point I felt they were scamming me for my vehicle.After paying them another $211.50 they towed it back home.Once home, 2 friends who are mechanics came and looked at it. Within a matter of an hour, they found what the issue was.First, when Morin's had it for the first time. They switched number 3 & 5 spark plug wires. This being the reason it didn't run right on the way home. They put the wrong starter bolts on it with the wrong starter. They had the starter too shimmed.This is what it needed:the correct bolts and starterCap and RotorSpark plug wires to be put back in the correct placeI would NEVER EVER EVER recommend this shop. They knew I didn't have much money and this was my only transportation. They purposely made the Yukon not run right. The correct starter was expensive, costing $260. When they switched my expensive correct starter with the incorrect cheaper one. They claimed to have gotten rid of mine. That was mine and I never said they could keep it.I can share picture of everything. I am planning to file a small claim. I am not rich and was completely taken advantage of by MORIN'sThe Yukon is running great no thanks to MORINServices: Auto engine diagnostic, Auto maintenance

  Inga Able
a year ago
We had to call AAA because we left the lights on while in the parking lot of the hospital for an appointment and our battery died. Tina was there within 5min of me putting in the AAA call, had us driving out the parking lot in another 5. I really appreciated the quick response time and prompt and competent service.Service: BatteryService: Battery

  Brenda Jackson
8 months ago
I took my vehicle there to have repairs done and to get an overall appraisal of work that needed to be done as well as a diagnosis of a stumble at resting idle. The mechanic did the work, but the stumble was never fixed. He stated he switched a couple of spark plug wires because he thought they were shorting out due to old codes in the system. Also, quotes for repairs included a ball joint that had already been fixed.

  Michelle Aldrich
a year ago
We were using a rental car out in Bandon, OR and had a flat tire. Morin s sent Tina to come help us. She arrived so quickly and was really helpful and friendly - she s fantastic! We would highly recommend using Morin s if you find yourself needing a tow!!

  Rod Bender
3 years ago
They got my car in right away to replace the power steering pump and did great work for a fair price. Of course, the same day I drove it home, the fuel pump decided it was it's turn. Got it back to them by 3pm and they were already diagnosing it at 4pm when I called. They are on the spot and looking forward to picking it up. I will definitely be a regular customer.

  Dana Gavin
5 months ago
Tina H was my tow truck lady and she did a great job.

  Yazan Jaouni
a year ago
I personally had a great experience with them. Got my starter replaced and headlights fixed for a fair price and very quickly. The results were great too.

  Drew Hand
a year ago
I wouldn t let this company tow my bicycle. Beware they damage vehicles and make you take them small claims court to get your vehicle repairs paid for. I knew when the driver told me that this was the second time this has happened to him and that the last person had to sue them. It probably wasn t going to be good.

  Gary T.
4 years ago
When my truck broke down on Hwy 101 I called Morin's Towing. Davis the driver showed right when dispatch said he would . They were very friendly and efficient in towing my truck to our mechanic. Reasonable price & great service. Highly recommended, thank you!

  Defendant #1
2 years ago
Had my Bronco serviced there before a trip cross country. Not only did they do things I asked them NOT too. But they also performed other tasks that I NEVER agreed to. And had the audacity to bill me for them too!All the while, swearing up and down that the (1) one thing that i brought it in for was indeed fixed!!!WELL IT WASN'T FIXED AT ALL!!!!!In fact it continued to have the same problem all the way to Iowa. Which by the way is where it was actually fixed.For not listening to a word I said.....................................0 starsFor NOT fixing the problem .................,,,.........................0 starsFor adding extra work and extra parts and NEVER getting an authorization..................................................................0 starsFor being courteous and pretending to listen...................1 starFor being done on time. Even with fictitious work.............1starTotal...............................................................................2 starsCost==================$1,200.00I will NEVER go back to MORONS again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Service: Auto engine diagnostic

  Cher Carter
4 years ago
I Get my oil changed there and any other problem I may have with my truck. A family ran business with the daughter at the helm. She is very nice and generous. I imagine that is why they work on the vehicles gets done so well. (It starts in the office.) Thank you, Dave Morin and family. 3/19/2020

  james gerakines
a year ago
If there was a zero star you would get it thanks for saying I didn't know what I was doing. You could not figure out it needed a distributor cap and rotor only to say the motor was shot . Did you not get paid to find the problemService: General repairs & maintenanceService: General repairs & maintenance

  Carmen L
3 years ago
Got quoted for a transmission flush they were the best quote in town & walkable to work. They were able to get me in the same week & it ended up being even cheaper then my quote. Will recommend to any friends.

  Victoria Benson
6 years ago
Dave and the team have fixed my truck so many times. Everything from transmission, brakes, fan belt motor, and a broken tail gate. They do great work at a great price and they get your car back to you fast. Morins is the only place I recommend going to!

  Amber Scarlett's Momma Albers
3 years ago
Dave is such a great guy he is willing to work with people and totally understands that hardships happen. Rick the tow truck driver is a blessing he was so willing to help me he even made sure that I had both of my license plates after a horrible accident thank you Morin's automotive.

  Mike Rands
a year ago
I was in Coos Bay for work. Got to my motel and found the water pump decided to fail. They squeezed me in next day and replaced the water pump within a couple hours. Friendly staff and they even cleaned all the mess.Service: Auto water leak repairService: Auto water leak repair

  Daniel Tiemissen
3 years ago
Went in to replace my harmonic balancer and was charged the exact amount that they had estimated. Speedy repair and at a fair price. They will be my mechanics for the duration of my stay in Coos Bay.

  Damocoles Gaming
2 years ago
Asked them to fix my clutch, was only gonna pay $918 which is a steal, but when they had my truck overnight they told me that didn t see anything wrong with my truck, yet couple days before my truck wouldn t go into any gear. Sounds like they just drove it and didn t actually look at it to meService: Engine repairService: Engine repair