NAPA Auto Parts - Burns Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Butcher
a week ago
These guys could not have been more helpful. I felt real concern with my situation and they went out of their way to help le with what they could.

  Randy Greenshields
7 months ago
Shout out to Tim who went above and beyond to help me with a wiring issue to my AC compressor. 90 degrees in the desert is not fun when you have no AC! Nice clean store, with nice AC, and everyone was eager to help customers. Highly recommend!

  Tony Crea
8 months ago
AC stopped blowing on a 1300 mile drive and stopped in. They knew right away that it was a cabin air filter and even looked up a video to help give me instructions on how to replace it. Super appreciative of their help.

  Craig Reimer
7 months ago
Guys there are awesome I'm traveling and they helped me out. Very happy customer

  Traci Hansen
a year ago
I stopped in hoping they could give me a code for my check-engine light, but they weren't able to do that at this location. BUT they were so helpful and gave me a few names of places that would be able to get it done quickly for me! Thank you!

  Matthew Lynch
a year ago
I was having some issues with my car and I though it was the battery so I stopped by and a guy named Charlie helped me and it turned out I had loose battery cables and my battery was good. Charlie helped me fix my issue and I was back on the road. Thank you Charlie.

  Jordan
2 years ago
Friendly staff, who are very helpful. Sometimes NAPA doesn't have all the parts you might need for your specific model of car and you have to wait for them to aquire them, which could take a while. Other than that this store is perfect!

  Arpad molnar
2 years ago
I am writing this review in response to Marcus Harader comment ! The Napa auto parts opens at 7 am , at 6:50 Am my alternator charge was being tested by this really nice gentleman and the rest of the guys were there looking if they could help me too! Very helpful and professional! This happened Monday morning when no one wants to work !!!!

  John Siler
5 years ago
Great service! They saved our bacon when the water pump went out on saturday at 4:30pm. The very helpful staff went the extra mile when we could not get to the store before closing.

  Tiesha Leverenz
a year ago
Very helpful and allowed me to fix my car after hours. Even stayed a bit to make sure I had it taken care of.

  Harmony Cushing
2 months ago
Excellent and friendly service

  Jim Dulaney
a year ago
Good guys are always helpful. If they don't have the part in stock they'll have it the next day.

  Ryan Ronning
a year ago
Had a part for my truck in stock that no one else carries. Guys behind the counter were awesome.

  Virginia Rose Carter
5 years ago
Had what we needed in stock, went out of their way to recommend other things to check while working on part being replaced. Saved us more cost and labor in the long run.

  Skip Goodman
6 months ago
Very helpful crew.

  Mike Elsbury
a year ago
I have gone here for decades. Helpful staff, fair selection of parts and maintenance items for a small town, and always mindful to mention sales on items.

  Gregory Gass
2 years ago
Very quick service had the part I needed I was in and out fast and the guys were great

  Jessie Roughgarden
7 months ago
The guys working here are helpful and kind.

  Clarissa Fernandez
2 years ago
We were traveling from MT and the owner was very helpful, we appreciated it so much!! Definitely recommend

  scott surgeon
4 years ago
Great customer service. Was traveling through and they went above and beyond to get the parts we needed.

  Majors Warren
a year ago
Good people very helpful for the most part

  David Iverson
a year ago
At little out-of-the-way store. They sure had almost everything that you would imagine if you ever use on a tractor or car or truck.

  Marcus Harader
2 years ago
Not a good place to buy parts when you walk in there is three or four people standing around doing nothing so I wouldn't recommend it

  Paul Kohler
3 years ago
Great place. They even installed my wipers. I didn't even have to ask, they just did it.

  Stephen Martin
4 years ago
I bought a part, was bad. Took it back and was called a lier. And im stuck with a bad part. It was the manager who called me a "lier" and was "helping" me.

  Wendell Gillespie
2 years ago
Great auto parts store, conveniently placed right next to a donut shop!

  robert gentry
5 years ago
Staff very helpful and spent time ferreting out all I needed.

  Gary C
2 years ago
Great service, friendly staff that are quick to help

  Jay Mangum
2 years ago
Great little store with exceptionally friendly and helpful employees.

  Anna Reid
6 years ago
Quality service & great prices everytime. Best parts place in town.