Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
HJoy J.M-J
5 months ago
Ken is awesome. He had our Lexus for a month and was doing everything he could to troubleshoot the problem created by Grants Pass Toyota. Grants Pass did not reinstall our timing belt correctly. We ended up with Check engine lights and misfire codes that couldn't be isolated right away. Ken saved these parts for us and allowed us to take them. A lot of mechanic's don't do that. It was a bummer that we were out of our car for a month, but that wasn't their fault. He had to tear apart the car a couple times to even figure out what was wrong! I highly recommend him and his crew. They are amazing and very professional.
Greg williams
5 months ago
I've always been happy with the level of service and quality of wheel alignment at Dr D's. It'nice to have local alternatives to support as well.
kathleen reis
5 months ago
I took my Prius to Dr. D's Auto Care. Other mechanics in town could not diagnose the problem, but Ken, being a master mechanic, with years of experience, discovered that a faulty inverter unit was causing the problem. He is a throw back to the 1950's, when a person's word was his bond. He's the dude.
tyler jones
2 weeks ago
thieves look you in the eyes and tell you lies,these are criminals best liars in town they charge but don,t fix
Samantha Tackmier
a year ago
Ken and his crew are fantastic people. They do amazing work. Karly in the office is a wonderful person to talk with. Very knowledgeable and honest people.
Ed Livingston
3 years ago
Once again, Ken and crew have done me a solid, replaced my entire air conditioning compressor and other parts and haggled with the warranty company to get me the best price for the least out of pocket expenses. And I had the vehicle back in 3 hours from the time I brought it in!!! My wife and I have been doing business with these guys since we landed in Oregon two years ago, and as I've said before, I would tow my vehicle 40 miles to them from home rather than trust it to anyone else. They treat us like friends, not just customers. Thanks again!
Sandy
a year ago
My RV overheated while on vacation near Brookings, Oregon. Doctor 'd' Autocare diagnosed the problem, replaced the radiator hose and had us running again. Doc, Carli, and mechanic Ryan were great! I highly recommend them.Service: Auto water leak repairService: Auto water leak repair
April Johnson
2 years ago
I brought my truck in to be diagnosed. I was told I needed a new motor. Discouraged I gave the truck away. The new owner couldn't figure out what was wrong with it so he sold it to a friend who pulled the bed off and saw that the fuel pump replacement job I had done by a neighbor was installed incorrectly. That's all it was motor was fine. Dr D cost me my truck with a wrong diagnosis. Plus he charged me $200 for the supposed diagnosis, Hartwick's doesn't charge me for diagnosis.
Diego Mesa
5 years ago
Our Honda would not start so we called AAA to jump. They couldn't get it started so they towed it to Doctor 'd' Autocare. We worked with Karly and she was VERY friendly and helpful! They got started on the car right away and all it needed was a fuse and they didn't even charge us! So impressed with their professional service. Would highly recommend them!
Tiller Decato
10 months ago
Seems like a good place. Prices were reasonable. Diagnosis was spot on. I felt like everything was honest and above the board.
Chris Stevenson
a year ago
Treated a tourist like a family member or local resident, totally rebuilt my cooling system and replaced my shocks in 2 days for a fair price 5 stars, would definitely recommend !!! Thanks Dr D
Ron Friberg
4 years ago
We were traveling through Oregon and on our last day, our pickup started having problems. It eventually stalled and I had it towed to Doctor 'd's. They were very friendly and helpful even though they were very busy. Don ran a diagnostic test and was able to locate the problem...a wire with no insulation had caused a ground and caused error messages. He replaced the wire and took the time to make sure it doesn't happen again. We were on our way home to California and they could have been dishonest and told me it needed expensive repairs. They only charged for the time it took to repair it. I highly recommend them. Thanks to Don and Carly.
Kirstyn O'Connor
6 years ago
I m on a road trip down the coast, and my brakes were making a horrible grinding noise. I called Jim and he got me in 10 minutes after I called. He let us borrow his own personal truck to grab breakfast while he fixed up my car. Honestly, one of the nicest men I ve ever met. So thankful for my experience there and the work he did on my car. Honesty is a gem and he is one of them.
Camie Waggoner
a year ago
Amazing service, was helped out fast and got my car fixed within 48hrs! Have never had that type of service before in Brookings.
Kayleigh Williams
5 years ago
I broke down out of town on way to the coast. I had a referral from the town truck driver, the B&B host as well as a taxi driver to take my truck here. My truck is my baby so I'm very particular. They had great customer service Were able to go above and beyond to help in any way necessary. I wish I had a shop near my hometown that is as awesome as them. So greatful.
Jennifer Gray
4 years ago
My husband and I were on our way back to California from spending a week along the Oregon coast when our car's engine light came on and our car started running rough. I searched for auto repair shops in Brookings and Dr "D" Autocare popped up. I couldn't be more thankful for Ken. He was able to fix the issue and we were back on the road. Ken, you truly are a blessing, thank you so much for you're honesty, integrity and down to earth personality. Nowadays, these qualities are hard to come by especially in your profession.P.S. we are enjoying your CD's-thank you!
kimi hernandez
7 years ago
I want to say that being new to the area and coming from Georgia, Mr. Ken and his professional staff did their job and got my ride up and going at a reasonable price. Me thinking it was the fuel pump, mr. Ken isolated the problem and took care of it. I highly recommend doctor d' auto repair to anybody having auto issues and know that your car is in good hands and at a affordable price. Thanks mr. Ken and your staff for doing a great job!
Jay Chaplin
3 years ago
Brother stopped on his way to visit us in Seattle, car was throwing O2 sensor fault codes. They charged him $850 to replace the sensors, including 4 hours of labor for a less than 2 hour job. The catalytic converter was cracked. Those two sensors are 18 inches apart with the converter in between and they either didn't notice or care that the converter in the middle is literally cracked in half. Needless to say, replacing the sensors didn't do a damn thing other than pad their pockets.I hate cheats. These folks are either cheats preying on out of towners or complete idiots. Neither one is good.
Michelle Johnson
7 years ago
After dealing with ken and his wonderful staff at doctor Ds. I have found my forever mechanic. as they took very good care of me and my truck. thank you so very much. sincerely Aaron johnson
Ali Reitterer
5 months ago
Very good mechanic and trustworthy guy
Charles May
4 months ago
Mechanics that care. A car repair shop I can trust.
Mykaela Pittman
4 years ago
They got my car in and out quickly. Worked with my warranty company not wanting to work with them. And even put a rush on fixing my car as I was leaving the same day for a trip. Thanks guys!!
David Dowling
a year ago
We had a computer problem that the dealership was unable to repair. The car was in the dealership shop for five months. They had the car brought to Ken and he diagnosed and repaired in two weeksServices: Tires, Auto engine diagnosticServices: Tires, Auto engine diagnostic
Mike Wiley
9 months ago
Ken's a very proficient and honest mechanic. Professionals like this are hard to find.
Jason Miller
5 years ago
I m sure you can come to your own conclusions but... A quote from Dr. d and my total bill down the street a couple of days later. Maybe they were having a bad day with the calculator.Quote: $1300Work done down the road $450
Lewis Mann
a year ago
Can't really say the work hasn't been completed yet sorry check back with me in about 4 to 6 weeks that's about how long it's going to take according to Dr. D's
Jan Fox
3 years ago
The owner did a wonderful job for me. I appreciate his service in replacing my battery promptly.Service: BatteryService: Battery
Levi Schubkegel
2 months ago
Friendly and very helpful
Tony Maher
6 years ago
Got a Dodge Durango limited with the Hemi form him and it was what he sead very much worth it and some grate man.
Ernest Cox
3 years ago
Every car I bring in comes out running like new. Will continue to use for my car repairs .