Ford QuickLane Tire & Auto Center
3.9 (10)
396 NE Vail Ave, Bend, OR 97701
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim Vernon
3 months ago
Nothing particularly quick about them and their prices are ridiculous (partly my fault for not checking first). $121 for a basic oil change. Make sure you check your invoice because they somehow managed to charge me for 7 quarts of oil for a car with a maximum capacity of 5.7 quarts.
Boston Hibshman
a month ago
Nathan was amazing! We were experiencing problems with a wobbly tire on our rental car and he graciously took time out of his day to help us out!
Rick Neault
8 months ago
I always go here because I have a Ford Service plan. This time it was very disappointing. I was there two hours for a simple oil change. I arrived before they opened. There were about 5 people that arrived after me that had their vehicle serviced before me. Three of those 5 arrived about 20 minutes after they opened. I noticed there were some new employees, so I think these new employees do not know how to do customer service and/or care about it.
sundae thief
9 months ago
I went to get an oil change last Wednesday and was asked if I had bought my Mazda at the dealership. I said no and after the oil was changed I was told it was free. I got a call today saying I needed to pay for it. Completely unprofessional and messed up. Why tell a customer one thing if it's going to be another, especially when it comes to payment! I will never be taking my Mazda here to get serviced and would rather bring it to a different dealership. I do not reccommend this place to anyone.Not to mention there is an error on the mileage of my vehicle on the given paperwork.Only reason why I rated 2 stars was because the guy on the phone gave me a 15% discount which was the most he could do. If I hadn't said anything though, I probably would've had to pay the full amount. Listen to the negative reviews for the dealership and keep them in mind when you come here! I would hate to be someone who did not have the money to pay.
Boyd Levet
6 months ago
Smartest auto techs anywhere. Customer-focused and best managed auto care in the industry. Sets the standard for others to follow.
Joe Powell
6 months ago
Staff is always helpful and friendly. They have watchful eye on items that need attention. In and out in a reasonable time frame.
Peter Courtenay
7 months ago
When I drive away I feel confident my vehicle is safe to get me where I am going.
MATT FALKENSTEIN DDS
8 months ago
Very professional, prices were reasonable, timely. I ll be back.Services: Auto brake repair, Tire rotations, Wiper blade installation, Oil changeServices: Auto brake repair, Tire rotations, Wiper blade installation, Oil change
Randy King
a month ago
Awesome service!