Car Kare Inc

4.7 (119)

  1092 SE Centennial St, Bend, OR 97702
  (541) 382-4896
  carkareinc.com
  Claimed

Auto repair shop Brake shop Transmission shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex D
a week ago
Nice team, honest. But sadly, I had a pre-purchase inspection done here, and they missed quite a few things. The front bearing and hub assembly needed to be replaced, spark plugs, engine air filter, oil was bad, door sensors were bad, two interior door handles in the vehicle didn't work, and the worst of it, there was significant water leakage into the vehicle's cabin, which led to a ton of mold growth all throughout the cab a total nightmare situation, which I've now sunk over $1,000 into the mold issue alone. Unfortunately, I didn't know this until I decided to buy the vehicle. I paid $120 for an inspection that I could've done myself. I wanted it brought to a shop for a reason; a detailed bumper-to-bumper inspection. All they did was check fluids and for signs of wear and rust. I was expecting a much more thorough inspection, especially for $120... I got totally burned here and will not be doing business here again.

  Ashley Franklin
5 months ago
My suburban broke down just down the street from this shop. After a friend of mine got my car drivable I went in and asked if they could help me fill my antifreeze. Without hesitation they filled my car and charged me a very reasonable amount. Best service I have had from a shop in Bend! Will definitely use in the future for repairs and maintenance.

  David Collins
5 months ago
Been taking my car to Car Kare for a while now. I cannot recommend them enough and tell anyone that needs car work to go here. They are friendly, always fix the problem, answer all my questions, and are reliable. I wouldn't and don't want to take my car anywhere else if it needs repairs.

  Kelly Smith
9 months ago
The auto repair business sometimes has a reputation for integrity and value. Russ and his team have provided me with advice and consultation solving a complicated issue with our workhorse pickup truck. I am impressed by their honesty and careful assessment of the cause of my issue. These guys are terrific!

  Noelle Swan
4 months ago
Got my truck in same day I called and heater fixed within the hour! Very helpful customer service!

  Deb Dyck
4 months ago
Good guys you can trust! Won't take advantage of you. Someone you can count on to be straight with you. I wouldn't go anywhere else.

  Kevin Gesme
5 months ago
Well, they charged me more than I was quoted in person before the service. Consequently, my trust in the organization being forthcoming and forthright about service costs is extremely doubtful.

  Brett Frascati
a year ago
Great auto shop in Bend! Car Kare got me back on the road quickly, made sure the job was done right, and charged an honest price. Thank you Russ, Austin, and the crew for all your help fixing my truck! Highly recommended for trustworthy service, they take care of their customers.

  Makensy Venneri
11 months ago
My 2002 4Runner wasn t starting and Russ was able to get it up and running in no time. Clear communication and quick response time. Will definitely be my go-to shop from now on.

  Alisandra Loya
2 years ago
I came in last Friday to have the little plastic bumper piece hanging off the front left part of my car assessed and we were helped by Russ and another gentleman- I do not remember his name but he was very kind and informative! We waited for about an hour but they seemed very busy and I was happy to wait in their warm office while they worked. The gentleman who assisted us was able to fix this and it looks wonderful! They seem very kind and I will be going back if this poor bumper piece does need to be replaced. :) 10/10 recommend!Service: General repairs & maintenance

  Ivy Torrey
a year ago
Crisis adverted thanks to Car Kare! We a here in Bend on vacation leaving tomorrow and our Tahoe started making bad noises. With 3 kids and less then 24 hrs before we have to be out of the condo with no way to get them or all our stuff home, we called and spoke to Russ and explained our dilemma. He said they were really busy but if we dropped it there he d take a look and see if there was a easy fix he could do to get us home. A handful of hours later we got a call to come get our car it was fixed! Thanks to him and the other employees that worked quickly to get us back on the road and home safely!Service: Steering & suspension repair

  Babs
4 years ago
I had the best experience with Car Kare over the 4th of July holiday. I was driving my two kids from Boise to Eugene when my transmission went out-- totally out!! Ken and his employees spent a lot of time trying to figure out what the problem was. They spent a lot of time trying to help us get on the road. Finally, they discovered it was the transmission and I ended up taking it to the dealer. Car Kare took really good care of us, and though they spent a lot of time and care for us they didn't charge me a penny. How completely decent was that? Even though we were from out of state and he had nothing to lose but to charge us, he did not. What a gracious guy! Thank you very much for everything you did to help us in Bend! Your business shows a lot of sincere integrity. Thank you!

  Dirtsniffer
3 months ago
Thank you! I have been going here for 5 years now. Highly recommended.

  Jeff Ackerson
6 months ago
I trust Austin and Russ with my 3 Ford Rangers. They are the best in town!

  Lindsay Bradbury
5 years ago
I highly recommend Car Kare! The service is great and the prices are fair. Ken and Kara have always been so nice and helpful. Russ is a great addition as well. From getting towed in for a serpentine belt, bad radiator hoses to routine oils changes Car Kare handles all of my Subaru needs. Thanks for a job well done time and time again.

  Jacey Fraser
2 years ago
From the moment I called to the moment I drove away, this was a great experience. After calling six other places which were also booked full for the week, I reached Russ who promised me 3 minutes of his busy day if I dropped by for him to check out my van. He ended up spending an hour working on my van, charged me only for parts, and refused a tip.All the gentlemen I spoke to here were down-to-earth and kind. Even with how busy they were, they were cheerful and considerate. I'd go back here for any work in the future.Thanks again!

  Mike Hewitt
a year ago
We had a work truck that the AC was not working. This was the only company that was willing to even take a look to see what the issue was. It turned out to be a loose belt (worn out). It was an easy fix that nearly any shop could have done. Many thanks to Car Kare to have the courtesy to even take a look. When the Central Oregon economy slows down, we'll remember this companies effort to provide a quick fix.Service: Auto maintenance

  Heather Southstone
a year ago
Exceeded expectations. I got my car back, fixed sooner than expected. Outstanding service. Affordable & kind. I couldn t have asked for a better deal. Thanks Guys @ Car Kare! 10/10 would recommend!!Services: General repairs & maintenance, Engine repair, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Engine repair, Vehicle Inspection, Oil change

  Ashley Pike
6 years ago
Cara and Ken are great. I have had to bring my car to them a few times over the last few months, both for repairs and maintenance. They are honest, straightforward, take the time to explain what's going on with the car and how urgent repairs are, and are definitely better priced than other places in town I've gotten estimates from. Bring your car here, you won't be sorry!

  Peter Rudge
5 years ago
The previous owner of a new to me car had used Car Kare for 12 years. They had great records for the life of the vehicle. They seem genuinely interested in doing right by customers. I plan on using them for scheduled maintenance and whatever else my car needs.

  Julie Ward
5 years ago
My last car repair place closed and a friend referred me to Car Kare. What a Godsend they have been these last 5 years with our 2 old car/truck and new Subaru. I trust them so implicitly I don't even want a call for an estimate. When you have people with integrity working on your cars, there's such a comfort. The owners are always there, they hire and keep great service people and the service manager is so skilled at explaining what the problem is and solution OPTIONS!!!. Not forcing only one expensive solution. Having a car repair shop that can be trusted on price and getting the job done right--an amazing comfort in my life. Thank you isn't enough.

  Julia Schorr
3 years ago
Highly recommend Car Kare! Russ is extremely knowledgeable, professional, and the customer service is top notch. My daughter lives in Bend, and I am in Texas, so it's so comforting to have a mechanic that I can trust to make sure she is in a safe vehicle.

  Goldie Shealy
5 years ago
I cannot recommend this place enough! They just did a great job repairing a couple things on my Audi. They got me in right as soon as I called, and fixed right away. The front desk receptionist was super helpful and friendly too. They saved my week! So happy to have gotten my car back so quick.

  Adam Young
5 years ago
My mechanic had closed up shop a little while back so I was shopping around for a new one. After looking at the Google reviews I decided on Car Kare and what a great decision it was! I had just bought a 2017 F150 and didn't know much about them so Russ hung out a the counter with me and spent 20 minutes answering my questions about maintenance and what I should know about the truck. He was happy to talk with me and I was blown away with his knowledge and experience. I was also EXTREMELY happy with the cost of the oil change, lube and point inspection. They discovered the air filter had never been replaced and put a new one in as well. Long story short, I highly recommend.

  Wesley Mattocks
3 years ago
Awesome and friendly people. I needed my car serviced and new tires. They were nice enough to service my car and then drive it to the tire shop so I didn t have to come back into town. Very quick and professional. Highly recommend. Cool shop dog as well!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Steve Bob
2 years ago
Was able to get in within a reasonable amount of time. However Russ, the person manning the desk, decided to take two long phone calls when I was trying to get cashed out and he was already helping me which lasted about ten minutes despite my car already being ready to go. During one of the phone calls I saw Russ pull out a black flask from underneath the desk and put it in his back pocket which leads me to believe he's drinking on the job.Another complaint I have was when I arrived initially to drop my car off Russ was on the phone and there was one other employee standing around and instead of helping me he decided to go in the back, grab a cookie, and then proceeded to walk back out to the front and stare at me while he ate without ever greeting me or asking if I needed help. Extremely unprofessional workplace from what I can tell and I would say you should avoid this place if possible.

  ryan brennecke
a year ago
Hands down the best customer service I have ever had the pleasure of dealing with any over the years for any of my car repairs. Russ and the crew go above and beyond at every aspect of the process.

  Amanda Hoover
7 years ago
I just made the drive down from SE Alaska and needed a routine check up/tune up to make sure everything was still running smooth. Took my GMC Sonoma in to Car Kare because of their very positive reviews, and wasn't disappointed. They ended up having to replace a few things that I wasn't aware needed done, but they called and let me know what was wrong and how much it'd be to fix before doing so. They even pushed to get it done by the end of the day at a fair price. Ken and Austin are amazing, friendly, and incredibly helpful. If I have any more issues, (which hopefully doesn't happen), I'll definitely be taking my truck back to them.

  Chloe Chantal
7 years ago
They are the only people my family trusts with our cars. We were recommended this repair shop by a family friend who off roads his Jeep and has a customized Subaru. I have brought both my Audis here, I trust them to work on German cars 100%. They have excellent service, great rates and a wonderful family atmosphere.

  Heather Miller
8 years ago
These guys are amazing! They are quick and very professional. I used to go to a mechanic who took advantage of my lack of mechanical knowledge and would constantly overcharge me, the crew over at Car Kare has been incredibly helpful and very fair priced! Thanks guys (and ridiculously nice front help lady! ) for everything! !

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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