Auto Body Concepts
4.9 (242)
61585 American Loop, Bend, OR 97702
(541) 382-8678
autobodyconcepts.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mandy H
3 days ago
Excellent work, excellent customer service. Ryan kept us up to date from what was needed to when the parts were coming and timeline of repair. Never had to call them. They were on top of it and car looks amazing! So much gratitude and highly recommend.
Maria Veliz
2 months ago
I have worked with Auto Body Concepts two times in the last year and their service is exceptional. I went back a second time after having a great first time experience and I was not wrong. The second time didn t disappoint either. The whole team is great. Brian, Ryan, Kaitlin (Sorry for the spelling) and all others go above and beyond with their communication and they take pride in their work. Work was delivered when estimated without delays. Both my vehicles looked good as new, a 2000 Yukon and a 2023 Tundra. The whole process was a breeze with them. Thank you so much for your great service and work everyone!!
Angelique Ryan
2 months ago
My teenager daughter was in an accident with her car and Auto Body Concepts did an excellent service in communicating and getting her car repaired in a timely manner. We were very pleased with their services as we have used them in the past with our insurance carrier USAA. I highly recommend and refer their excellent services!
Steve Miller
a month ago
I've had Auto Body Concepts perform body work on a few cars of mine over the years. Recently my wife was hit in her new-to-us Yukon Denali, which caused a huge dent in the front corner, with metal poking out through the bumper, and damaged the headlight. We were extremely bummed because it is the nicest vehicle we have ever owned. We just got it back from the ABC yesterday and it looks as good as new! They always impress me but this is even better than I expected! They're the only shop I'll use for body work. Highly recommend!!
Kara Lappe
2 months ago
I was skeptical using the auto body shop that my insurance is with because I felt like they would be working for the insurance company and not me but boy was I wrong. They fought to do the job right! Everything was so perfect and so much easier than me trying to choose an auto body shop not on my insurance list, the fight would have been mine. Taking it to Auto Body Concepts they worked with the insurance company and the job was done with integrity and perfection. They have great communication with updates, etc. Took awhile to get an appointment but that should also say something.
Paul Bianchina
2 months ago
From start to finish, and absolutely excellent experience! Ryan was thorough and very helpful with the estimate. He worked closely with the insurance company to expedite the process. The repairs were done on time, and were perfect! Auto Body Concepts is highly, highly recommended!!!
TaR Rice
3 months ago
The service was great. The communication was above and beyond anything I've experienced in a very long time. They stayed on schedule and delivered on time.Brian was amazing to work with, as was the gal at the front desk. Brian even gave us a recommendation for a different type of repair (not related to this one at all), and that worked out perfectly.
Suzanne Mooney
5 months ago
My van looks brand new again! I also couldn't believe how clean and shiny it was when I picked it up. Ryan and the rest of the team made this a smooth experience from start to finish. I could not be happier or more impressed. Plus, they are really nice people. Highly recommend! Thank you, Auto Body Concepts!Services: Painting, Body & TrimServices: Painting, Body & Trim
Corey Esson
3 months ago
These guys are spot on. Took my Fusion there for front end body work. Brian told me one to two weeks. One and a half weeks it was done. Brian also had great communication with me on an everything every other day basis. I'll be back if ever needed too.
Ron Reams
5 months ago
Auto Body Concepts epitomizes quality workmanship, integrity, honesty and customer service. They do fantastic work. Our car was returned spotless inside and out, show room ready, ahead of schedule. It doesn't get any better.
Julie Gibbons
2 months ago
Got me in quick, communicated the whole way and my car looks beautiful!
Laurie Verbeck
3 weeks ago
The car was perfect, they had it finished a day early. My only complaint is the lady at the front desk was not very friendly.
Brynn Pierce
a week ago
Great customer service and the car looks great! Highly recommend!
Juanita Serrano
2 months ago
Exceptional service. Friendly, knowledgeable, professional staff. Repairs were completed in better than expected time frame. Thank you.
Joni Loverin
5 months ago
This was my second time bringing a vehicle into this shop and they were awesome to work with both times! I will definitely use them again if I'm in need of a body shop!Services: Painting, Body & TrimServices: Painting, Body & Trim
julianna dougherty
5 months ago
Great experience, and quality job. Just what I was hoping for. The car was perfectly repaired, and no hassle. Very professional. Thank you!Service: Body & TrimService: Body & Trim
Eddy Howard
3 months ago
Great work and a great group of people. Very happy I went here. They went above and beyond to make everything look great. Highly recommend
Dennis Erickson
a month ago
My insurance company listed this company as the: "go to" outfit. The work was done very well and surprisingly fast.
Michael Terry
11 months ago
Can't say enough about the great job they did on our Jeep. Grew up in my dad's body shop, and I know quality work when I see it. The car looks brand new. Car was dirty when dropped off at the shop, but when we went to pick it up, they had washed it, detailed all the door jams, and even vacuumed the inside! Talk about attention to detail! If you need body work, this is the place to go.Services: Painting, Body & Trim
Joe Ortiz
2 months ago
Used them 3 times now and can t say enough good things about them. Their work and their customer service are top notch.
Katharine Smith
8 months ago
The team at AutoBody Concepts is great. My vehicle was part of a hit and run last winter, with significant damage to the right-side passenger door. AutoBody Concepts was recommended by my insurance company, and while it took months to get my car in for the repairs, once they had it they worked very quickly.I am very pleased with their body work, paint job, and orderly process. And the team there has a great sense of humor!While I hope my vehicle is not part of another hit and run, I would absolutely go back to AutoBody Concepts and recommend them highly.Service: Body & Trim
jimmy dean
8 months ago
Ryan is our guy! This place does awesome work, every single time. We have had BMW's, Lexus, Toyos et all into them (sadly we need a punch card) and every single time they give us a perfect end product with no surprises.
Sara Mishalanie
6 months ago
I had a fantastic experience with Auto Body Concepts and highly recommend them! My Alltrack is back looking great after an elk incident.Service: Body & TrimService: Body & Trim
Josh Harpole
a year ago
My family has been using AB Concepts for over 30 yrs. They have always been great but lately they are superb! Very streamlined efficient and the quality is as good as ever! If they can fit you in, they re worth the wait!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Morgan K
4 months ago
Auto Body Concepts is professional, kind, communicative and skilled. I would HIGHLY recommend this place!
trishliles
5 months ago
You can t tell the vehicle was ever damaged! Great work. Great communication. Done in a week!Services: Painting, Body & TrimServices: Painting, Body & Trim
Anne McDonald
4 weeks ago
Excellent communication and service. Would HIGHLY recommend!
C B
3 years ago
Auto Body Concepts is amazing. Everyone is so friendly and professional. I spoke with Mary and Ryan and they were both great. The communication there is fantastic. Had to have my front bumper replaced and got my car back in 2 days! I am very happy with the work and the whole process. Thank you!Service: Body & TrimService: Body & Trim
rebecca christian
2 years ago
Jason was great to work with! He made my car look like new again, even cleaned the interior for me and buffed out a scratch not from the accident. He went above and beyond. He made it very convenient to leave it there for repairs while we were gone on vacation, finished the work quickly while we were gone, and allowed us to leave it there until we returned from our trip. He took any stress out of the experience. I highly recommend them!Services: Painting, Auto engine diagnostic, Body & Trim
Sondra Whitson
3 years ago
Auto body concepts was very professional, honest and had excellent service! Our car was done 4 days earlier than promised and Brian was a great communicator! In addition to texts, Brian called us so we always knew what was going on. I highly recommend auto body concepts. Thank you for your wonderful service.Service: Body & TrimService: Body & Trim