Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Noah Walter
3 weeks ago
Ian at 541 Imports is an awesome mechanic and worked with me on a quick turn around! I had my car get repaired at a Subaru dealership in Southern California a couple months before I brought it into Ian and it seemed like they were trying to find things wrong with my car. When I brought it into Ian he was real with me on what really needed to be fixed and what was a money grab by the dealership that was trying to "recommend" a fix that was unneeded.If you are looking for a trustworthy, authentic, and great mechanic 541 Imports is a place to bring your car.
Allisyn Beckwith
3 weeks ago
Ian was amazing! He got me in fairly quickly and charged fair prices for a big service on my car. He did a great job. I highly recommend him and his business.
Marshall Wolf
2 weeks ago
Ian is an awesome mechanic! I broke down in Bend on a trip and he was a great person to come to for work while I was trying to figure out if I wanted to fix my car or go in a different direction.
Patrick Fitzpatrick
2 months ago
Ian is the guy you have been searching for. A straightforward and honest business man who doesn t take shortcuts and does the work we all wish we could do on our beloved vehicles. I ll keep coming back and will refer many to this man!
Joanie Krehbiel
2 months ago
Ian is a great mechanic! I have been a customer for decades. I recently made an appointment for an oil change and was on a tight time schedule, Ian got me in and out of the shop ahead of schedule!! I'll be back.
jason stewart
a month ago
For my little Saab story this place is the place! After months of tinkering and trying to figure the issue out on my own, 541 imports got her back to Vrooming once more.
Denise Trowbridge
2 weeks ago
Honest, fair pricing, works meticulously to make sure everything is done properly and in a timely fashion. 541 imports will be my shop from now on.
Larry Derr
4 weeks ago
Ian professionally and accurately diagnosed our problem and completed the needed repair quickly and for a reasonable price. Very impressed.
Guy Macpherson
a month ago
I ve had work done here a few times over the last couple years and they ve always been Helpful and friendly, efficient and very affordable. Highly recommended.
Dennis Coffey
a month ago
They fixed my vehicle at a fair price and did a great job of explaining the issue.
Chris Fountain
4 weeks ago
Great customer service and quick response to request to inspect for a potential issue on our Toy FJ. Thanks Ian!
Declan Siewert
2 weeks ago
Best Subaru mechanic in bend. No nonsense, trustworthy, efficient.
cader mcdowell
2 months ago
Ian is the only person in Central Oregon that I can trust with my car. Great guy, great rates.
Megan Larson
9 months ago
My truck won't start but I could pop the clutch and get it to 541 imports. I thought for sure it was the alternator or something worse. Ian looked at it, cleaned the battery terminals and good to go. Honest, hard working and very professional. I will always recommend them to anyone I know!
Scott Fleener
a year ago
I was in Bend on vacation from Seattle and noticed my Subaru WRX clutch/transmission making noise. Ian was able to get my car in the same morning I called and was able to replace my clutch the next day. Excellent service and the price was very fair especially for an expedited job. Ian did a great job explaining what needed to be done and was upfront on the cost of the job. Would definitely recommend this shop if you're in or near Bend and especially if you own a Subaru.Services: Transmission repair, Auto maintenance
susan hopkins
3 weeks ago
Knowledgable, courteous, professional, small place, but got me in and communicated well and fixed everything on time.Thanks Ian!
Hiro Protagonist
10 months ago
Pretty impressed with Ian. All auto shops here are wracked for bandwidth and time, but this dude answered the phone and stupid questions that come with them, called me back, helped me find parts, and ultimately decided that he probably won't be my best resource, and still took the time to point me in the right direction. He called me back like 4 times on a job that's not gonna make him any money (!!!) A mechanic that's good at communicating is a damn good place to start imho....Thanks again!
Doug Brutsch
a month ago
I'm very happy with Ian's skill and quality service.
Julie Friedman
2 months ago
Ian checked out my car late Friday afternoon and had it fixed by noon on Monday.
Paul Schaffer
8 months ago
Ian worked on my 98crv. He was straight forward and super helpful throughout the entire process. Definitely recommend for anyone who need some work done in
Adam Carroll
a year ago
We've been customers since 2007 and wouldn't take our Saabs anywhere else. They're great at solving problems, finding parts, and getting the work done on time. Definitely a local's favorite.Services: General repairs & maintenance, Engine repair, Oil changeServices: General repairs & maintenance, Engine repair, Oil change
Kelley Cox
2 years ago
If you own a Saab or a Subaru, look no further than this shop. Super knowledgeable, always friendly, always fairly priced. The integrity is definitely there, and they absolutely have a sixth sense for Saabs. When my wife bought a used car, buying a Subaru was a no brainer knowing we could service it here.
Taylor Bybee
6 years ago
I've been taking my cars (Subaru's) to Pat's for years and would recommend their service to friends and family in a heartbeat. He and Ian have completed jobs for me both big and small with honesty and fairness. They are trustworthy mechanics.
Jesse
3 years ago
Pats automotive has been the best mechanic I've ever found, they are honest and will tell you what really needs to be done now and what needs to be done in the future. I highly recommend them, my family has brought in saabs, Volvo, and Subaru and he has done a phenomenal job on all of them
Tiffani Barnum Hess
4 years ago
I've been taking my Subaru to Pat's Auto Import for the last couple of years and have never been more satisfied. They are super friendly and always willing to explain things and offer suggestions. I trust them to take care of me and my vehicle. Plus, the doggo welcoming party is the best!!
Jonathan Phillips
2 years ago
Ian went above & beyond. I suspected my turbo went out on the way in from Bellingham. He quickly diagnosed my mishap, kept me updated on all details, & got me back on the road sooner than I expected. Even willing to work on a Saturday to get me back for my daughter s 4th bday the following day. Excellent service.
rob c
a year ago
So glad I came here. Very happy with the work I've had done on my Subaru Crosstrek. They get me in and out fast and there's no salesman.
randy meddaugh
a month ago
Great guy, does exceptional work.
Pat in Bellingham
9 years ago
These guys are great! We were vacationing in Bend when we discovered that our Subaru had a bad oil leak. They looked at it first thing Monday morning and told us it was just a loose bolt. They tightened it, put in more oil and that solved the problem. We would have believed them if they had told us it was a blown head gasket! Very honest guys.
susan maasch
3 weeks ago
low key, efficient, nice staff, good work