Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony H
a month ago
Advance Auto Parts has better prices compared to other competitors. They have a large variety of products for many different vehicles. they have a variety of oils, batteries, windshield wipers, etc. You can ask the employee at the desk if they have a particular part that you need in stock.

  Jay Lee
10 months ago
A+++ The shop is super clean and organize. Price are super reasonable. The parkin lot is free. It is a disability easy access. The restroom is clean. The employees there are super friendly and helpful. Jake and Pedrum are great listener and easy to understand. Both of them should get promoted or a bonus. Will I go there again? Definitely!

  Sir. Christian T Hadsell (Fusses)
5 months ago
They weren't very helpful when asked about a car part. Maybe they just wanted to go home it was the end of the night, but they still didn't have to be so rude, but I found my part!

  The Gardening Ho
2 years ago
Had to order parts and these guys hands down filled the need. Offered quicker free delivery AND lower prices than any competitors. Got here great. Went in store today to return an erroneous part I didn't need and helpful staff. Store is nice and clean. Comfortable and not cramped. And answered all my questions. I'll be only going here for my car needs.

  A. B.
11 months ago
Dominique helped us; great PR, customer service, deserves raise.Edit: While fixing car there was bloody injury to car owner, & Jake & Pedrum helped immensely with getting sanitation wipes & bandaid.

  Terry Rae Patterson
5 years ago
When I began shopping at this store I wasn't too certain about the service or the staff. But since I have been to this location almost on a weekly basis I have come to look forward to my shopping visits. Alan, Chuck, and Dennis"if I am correct" have always answered my questions. I leave the store knowing the products that I had purchased were appropriate for the given application. Kudos on a great job to the other staff members whom I am unable to recallNow, I have a battery I bought on 8/15 of this year and have no use for it. Has it passed the return cycle? Your feedback would be appreciated.

  MegaB
a year ago
Ran in the door 4 minutes before closing cuz I needed a hose clamp. I got exactly what I need and they didn't even act irritated that I was that last minute shopper!

  DC Smith Enterprises
7 months ago
Jared the manager needs a lot of HELP on better business ethics and better customer service,both times was bad ! should not happen in todays world ! stupid questions on a defective lifetime warranty part like why didn't you go to the other location and this isn't our box, wow ! really ! then I had to wait 2 weeks to get the defective part replaced, wow ! Jared Said we tried calling you,never got a V.M. wow ! then picked up the part today and he put the new replacement back in our greasy box ! really Jared. you need to be trained again. That's just more BAD business ethics.. We expect a apology. I will also let your D.M Jeff know about your bad service and attitude.Donnie the GM has great service and found the part i needed for my old chevy,5 stars dude...way to go !

  John O.
a year ago
Recently I went into this particular store and bought a light bulb. The only reason I came in was for convenience sakes because I was waiting to meet someone at the Red Robin's nearby. Typically I shop at O'Reilly's or AutoZone, because those are actually closer to where I live. I don't think this is a bad store by any means, the sales people seem like any other auto parts store and it was clean and fairly organized, albeit a little cluttered to me. This is more a critique on Advance Auto Parts in general. I say that because when I left that store that day I left thinking the parking/turn signal light bulb I bought was bit higher than I remember them to be. I chalked it up to "inflation" or whatever. I mean everything has gone up so why not light bulbs too. Then today I decided to check into getting a fuel pump. I went online since this wasn't a spur of the moment purchase like the light bulb where I remembered to get one while I was waiting around. I noticed Advance Auto Parts had higher prices for the same exact parts for just about everything, that is, same manufacturers and part numbers and all. Out of curiosity I looked at the light bulb I bought. I wasn't-imagining things it was actually more expensive at Advance Auto Parts than at O'reilly's or AutoZone (Walmart had them all beat on pricing). And again, out of curiosity, I decided to add my car to see if "fitment" was correct for my car. Lo-and-behold, Advance Auto Parts said the light bulb would not fit!! What?!? The same make and part number I've been using for almost 2 decades is no longer suitable for the car it's supposed to go into? What did Advance Auto Parts suggest would fit instead? An LED version that was 3 times the cost of the regular ol' light bulb. That's right! Advance Auto Parts literally lied to me to upsell me on something I didn't need. And guess what? On O'reilly's and AutoZone's website, that light bulb I bought fits my car just fine. Hmm. Someone's not telling the truth no? So, if you don't know your parts, just be aware that Advance Auto Parts is hoping you don't and purchase what they want you to . The old adage of "buyer beware" comes to mind. I don't shop at Advance Auto Parts anyway, but I won't go back now even if a store was attached to my garage kind-of-convenient.

  Jesse Alvarez
2 years ago
I was working on a DIY project for my 20+ year old car. In the course of my actions, a part broke and I could not operate the car without it. I ran upstairs and ordered the part from Advance Auto Parts, available for pickup in 30 minutes. I hopped on public transit and arrived to find my part ready. Before leaving, I checked to see whether or not the replacement part came with mounting screws, which it did not. I handed the surviving factory original screw to Dominique, who grabbed a measuring caliper and dug through the drawers while I browsed the cool "DieHard" products until he found a suitable replacement. A transit ride and a little elbow grease later and it worked! With my now running car, I headed back to Advance to drop off my dirty oil which had been part of the maintenance project. Dominique was still there and asked if his solution had worked, I was happy to tell him that it did. If you want good parts and good service, I recommend this place. Dominique in particular was very helpful and turned what could have been an ordeal into a simple fix. Great staff, great business and all worthy of the "DieHard" legacy! He could tell that I knew what I was doing under the hood, but still needed a hand and lent it graciously. Yippee Ki Yay, Advance Auto Parts Beaverton!

  Michael K
2 years ago
I attempted to purchase some transmission fluid last week, they didn't have it in stock at the time, but they put in an order for more, and it promptly arrived this week, sure was appreciated- sincerely Michael K

  Rhonda Morbeto
4 years ago
Yesterday, I spoke to Miguel to see if I could order a water pump and possibly get it delivered to me because, uhhhh well, my car was broke down. He made an exception (because they only deliver to businesses) and ordered the pump for me and said that it would be there by 9am the next day, that they would call me when it got there. Well, 9:30am rolled in and hadn't heard anything, so I called to check on status and spoke to Allen because Miguel was not there on weekends. I didn't feel like he was clued in, so he made that call to verify what I was saying was correct and got a call from Michelle to have me pay over the phone. Well, my boyfriend needed more stuff and I really appreciate her knowledge and patience while I racked up my bill. Lol. She was great. Only 20min later Morgan showed up with my parts and he was very kind, as well. I usually go to another store but because of this great experience, I will continue to do business with only this Carquest. I really appreciate them helping me out with my stressful situation. Thank you so very much!!

  Terry Patterson
3 years ago
I've been shopping at this particular store for quite some time and I am more than happy with the service that I receive from Jordan! He's is a phenomenal individual and easy to chat with when I am needing a particular item for my Volvos.

  Matt Burgi
3 years ago
Extremely overpriced parts, inconvenient location. When I tried to put the new part on, it didn't fit. Took me a while to realize it was not manufactured to OEM standards. When I tried to return it, they wouldn't accept it because it had "been on my vehicle". Low quality parts for a premium price. I will not ever be using Car Quest again.

  Marcus Grigsby
5 years ago
I had a great experience visiting Car Quest. I had been searching for an 'obscure' automobile part and after doing their due dilligence they were able to produce it. Great customer service and great parts availability. Also, I I was impressed by.their patience with me.

  Forrest Craft
11 months ago
Good staff, knowledgeable. Was able to help me out with an unusual situation. I appreciate their flexibility

  Soly oly (Solykos)
5 years ago
Great staff. Super helpful and knowledgeable. The store has been here for a long time so it's not a large location. Which means their inventory and selection is slim. However they make up for with service.

  Jim Oleachea
3 years ago
Wednesday, Oct. 7, I drove to this store to pick up some parts for my Ranger. I put on my mask before I walked in. When I walked in two employees walked out of the back area, neither one wearing a mask. I turned right around and walked out. If you value your safety and health and that of your loved ones, stay away from this store!

  Sam Sosa
a year ago
Horrible customer service, bought a broken product from them and drove 40 minutes back to their place to get it returned, they said they needed a receipt which the night before when I bought it they said the printer was out of paper and couldn t print one for me. The people were so disrespectful to me too, can t stand this place.

  Guillaume Dutilh
5 years ago
I like this place. I don t necessarily have much experience in parts shops but compared to the others I ve been to, I ve enjoyed this one best. It s probably because I live close by and go there regularly, which means that the staff their recognizes me. I d probably have a similar experience at other shops but it s hard to know.

  Jan Edmunds
4 years ago
Excellent counter service, and they even came outside to find the paint code on my car so they could match the white perfectly for touch-up. I think they care more about my old car than I do. Very nice. Thanks, guys!

  Worm Food
2 years ago
Incompetent staff. 6 days for o-rings. Now 9 days. Now they cant find my order? Now my package is out for delivery, now its delayed, now its on the way? Idk who the manager is but HIRE PEOPLE THAT KNOW HOW TO WORK ON CARS. NOT STONERS THAT NEED JOBS

  I Pickett
4 years ago
Avoid clerks with dirty shirts. They are grumpy and want to go home to change.Do order and pay online to get 10% discount when you pick up. Good prices.

  Damon
6 years ago
Alan was extremely rude. I had to swap out a starter for my Chevy and I was carrying my 11 month old daughter, with a cab driver waiting for me outside the store. He took his time helping me, even after I told him about the cab. Guy didn't lift a finger to help me swap out the core into the new starter box, because apparently carquest sells you a new part without the box. Way uncool Alan.

  Bob Smith
4 years ago
Didn't have the parts I needed. Ordered from their on line site. Some of the parts were missing when I got them. Took 5 more days to get replacements. I will continue using Oreilleys for all my auto part needs.

  sam sydney
6 years ago
I recycled my battery here, and they didn't give me the deposit. I'm new to Oregon, so I didn't know that i could get my deposit back for my old battery, and they took advantage of that and took the battery (and presumably took the deposit for themselves).I also bought 2 disc rotors here, and they only charged me for one. I pointed out the error, but just an indicator of their incompetence.Would not recommend.

  Shaun Wright
8 years ago
Had to get new battery for expedition. It was late on a Sunday and they stayed open so I can borrow some of their tools to replace it. Told me my old one was wrong size. No wonder had issues. Thanks guys

  Johnny Sanchez
4 years ago
I own a 1946 Ford ,all custom parts , so parts are hard to find if all you have is old parts on ur car that are not made any more . Jason at CarQuest was able to help me with all my parts , the year and make of my custom parts for my hot rod . I went all over town auto part stores even called stores online and none of these stores could do nothing for me. So Jason at CarQuest is my new Part Guy the Real parts Guy who knows cars , for my HotRod .... 5 stars

  Ryan Hubler
4 years ago
Probably the biggest waste of space and time ever. Very in knowledgeable and horrible customer service I wish I could post picture of the battery that clearly was for a light duty truck or car instead of being able to just swap for the right battery that was same price it was a whole or deal trying to just swap the battery

  Donald Quesenberry
a year ago
My experience was great. Only bought WD40 but the gentleman who helped was great.