Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Crandall
a month ago
I would highly recommend them! they were friendly, they communicated very well and did what they said they would do. even called after I got my pickup back just to check in. This should be the first place you go for transmission work!!
Karl Tapia
2 months ago
Great service, took great care of me
aj sweedler and mario jvs
2 years ago
They were kind and helpful. I decided not to fix my car based on the diagnosis, but I was confident that the mechanic is knowledgeable. The parts I needed are not available with all the shipping issues going on right now.
steve nelson
4 years ago
Took my truck in for a gear change. Paid immediately up front for materials. They said they would call me when they came in. Two weeks later no answer I called they told me that the gears had not come in yet. Then later they said that the gears were not ordered. After multiple phones calls and an argument with the owners son about the info I provided the parts were finally ordered. A week later I called and asked if the gears came in. They said that they had and I brought the truck in to have the gears installed. Another week later to get them installed. I paid in full and I was on my way. Less than 500 miles later (the break in period). It started to clunk in the rear end. I called the owner and explained what had happened. He told me to bring it in as soon as possible. I brought it in early the next day and dropped it off. 2 days later I called in to check up on it. Nothing was done not even looked at yet. I explained that I needed it back as soon as possible so that I could use it before I left on a family emergency. The son told me that he would look t it early the next day.Around 2 I called again to check on the status and he had not even touched it yet. So I went down there collected my truck . I told the owner I would NOT be bringing it back.The long and short of this story is there service and communication is terribly unprofessional. I will never take anything back to them and I do NOT recommend you do so either.I will now take my truck elsewhere and have the job done properly by professionals.Go there at your own risk.Irritated in Forest Grove
Russell Hagfors
3 years ago
Very good service, replaced U-joints, showed old parts without having to be asked. Now my daughters 2004 Ram 3500 DRW drives as smooth as our 2016.Very well equipped shop, another Banks, Oregon secret.Service: Transmission
Neill Southwick
8 years ago
Jeff and his crew are the best you can find. There is a reason this shop is so busy. Besides knowing everything there is about transmissions you can be certain you'll never be charged for anything you don't actually need. Jeff is completely honest and fair on his pricing. Believe me you'll never find a better place to have work done on your transmission.
Sierra Mullins
7 years ago
Jeff has been the best in helping me with ongoing transmission trouble. I've dealt with very shady mechanics to this point so working with Jeff was a breath of fresh air. He took his time looking at my car and certainly didn't overcharge me. Though it turns out I'm not going to have him do work on my vehicle just yet, he was so helpful in making suggestions. He really took his time explaining things to me and made it very clear that I can contact him with any further help I might need. I'll definitely be bringing my current car or any car I own back to him.
David Jones
3 years ago
As good as it gets. Great service, follow up and true professional. What business and customer service used to be.
Tony Perez
11 years ago
Left our primary car in shop on Aug 28th after discussing that it probably would not be touched until the following Tuesday due to back log in work. We agreed, and after 2 weeks of checking up, I got the sincere we apologize and we will be working on it next. We finally got it back Sept. 27. It's now 1/3/13, it works just fine and mechanically no issues. The work I'm by no means complaining about, but that was a hard month for us to only have 1 car.
Tessa Anderson
a year ago
Really nice people! They had everything done sooner than they thought they would. Very happy, we will use them again.
Ray Zimmerman
4 years ago
Great transmission shop. Not the fastest place. Took almost 3 weeks to get my transmission rebuilt but they did do a fantastic job. Jeff took lots of time answering all my questions.
Racer Rob
4 years ago
Hey there Dr Rob The Honest Car Doctor here and my team and I had a Jeep that was an all wheel drive and it had many noises coming from the drivetrain while driving down the road.This made it tricky to diagnose where the main noise was coming from, and we needed a second opinion. I had heard good things about Jeff, so I took the Jeep down to his shop.I was greeted by Joey his team member and right away I could tell I was talking to a friendly straight shooter!To make a long story short, Joey quickly diagnosed the problem and I met Jeff at the same time and now I understand why they have such a great reputation.Very knowledgeable team and great guys to work with!Thanks Guys for all your help,DRTHCD O&O.....:)
Jeremy Morgan
7 years ago
Been taking my stuff there since 1996 or so. Every time I've had a big truck or souped up car that broke transmissions they took care of me. Never had problems and the prices are fair.
Christy Cooke
8 years ago
Great people and service. They truly stand behind their work. We recently had our RV's transmission done and they went the extra mile to make sure that it was done correctly.
Robert Santa Maria
4 years ago
They are number one in my book. Since I first found them in Forest Grove. Top notch team of technicians. Thanks for going above and beyond the normal days work and getting us in and out then on our way.Recommended highly.
Earl Dean Smith
2 years ago
Great work and honest people.I never have to worry about being sold something I don't need.The only transmission shop I use.
Kyle Blankenship
2 years ago
They do amazing work in a timely manner and very good at calling the customer and updating them every step of the way just amazing work outstanding
Gene Martin
5 years ago
Good guys here. A little on the pricey side but they have the experience to k ow what needs done and don't want to cut corners. Moving to banks soon.
Matt Pierce
4 years ago
These guys are the best around! I happily drive from the Eastside of clackamas county in heavy traffic to get the best service available. Wouldn't go anywhere else!
Preston Schmidt
3 years ago
Very friendly, honest service. Thanks's Jeff! When I need transmission service, this is where I will come.Service: Auto engine diagnosticService: Auto engine diagnostic
Michael Martin, Sr.
5 years ago
BEST CUSTOMER SERVICE AND FRIENDLY PEOPLE TO BE AROUND AND GREAT SERVICE HIGHLY RECOMMEND THIS TRANSMISSION SHOP TO EVERYONE BEST IN THE NORTHWEST AND VERY GOOD PRICE AND WORK THEY TAKE PRIDE IN THERE WORK JEFF,AND JOEY ARE THE BEST AT WHAT THEY DO
Black Rock Underground, LLC
3 years ago
I've had four transmissions re built from these guys they do awesome work
Jeff Boomhower
13 years ago
Definately the best transmission Shop in the Portland metro area!Honest, reliable, fair pricing...Jeff Boomhower
J L
2 years ago
Good people and great customer service! Very busy shop though.
D C
6 years ago
Only transmission we use. We have been using it for our various vehicles for the last 20 years, and they are honest and helpful.
Craig Barger
4 years ago
The best transmission builder and nicest guy you'll ever meet!
Mike Thurston (DfnsMn69)
3 years ago
Outstanding service and avast wealth of knowledge with very reasonable pricing.
Robert Schumann
4 years ago
Got my Silverado back on the road very helpful recommend those guys
Virgil Duyck
3 years ago
Good at what they do. But they are booked solid so there was a wait.
Christopher Richardson
3 years ago
Honest and affordable. Won't try to rip you off.