Classic Bodywerks Ltd

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jane Francis
a week ago
Our car was towed in after a collision. Usually tow-ins don't get prime attention over scheduled work. However, inspection of the vehicle occurred quickly and the details relayed to our insurance company. It wasn't a cut-and-dried process since this was a new model with numerous features and electronics. We were grateful for the quick response and the explanations we received along the way.

  Debbie Leknes
a month ago
They do amazing work. Got my Buick Encore back today. She is gorgeous. They matched the paint perfectly. Bob & Jesse got my car in & fixed quickly, took care of dealing with insurance Co. For me also. I'm very pleased! Thank you guys.

  Rameses Daaka
2 months ago
Honesty integrity and frankness these are the words I would use to describe Classic Bodywerks. Bob and Jesse are definitely in a class of their own when it comes to body work and car repairs. I hit a deer and damn near totaled my car, I'm sure my experience wasn't within the norm because of complications that transpired from GEICO and other variables (Manufacturing Strikes,etc). I do know the quality work my car received and clear communication I experienced throughout the process of fixing my rig was just another day in the shop for these guys. Thank you Classic Body Werks!

  Brittney Sims
3 years ago
I am so happy with my service at Classic Bodywerks! They repaired the back end of my car, replaced many parts, and paint! My car looks almost brand new! I appreciate Jesse and the team for their dedication and hard work put into my car!

  Matt Tucker
8 months ago
Nobody wants to have to repair their damaged car, but EVERYBODY wants to use a shop like Classic Bodywerks. They got the damage cleaned up, paint matched perfectly, and really went the extra mile to make sure that I was 100% satisfied by sourcing parts from multiple retailers in order to find the perfect match for my scenario. Even cleaned up some overspray from when the previous owner had damaged and repainted the same part. This is the only time I ve gone out of my way to leave a review for a business on google, because it was that good of an experience. Use these guys and you will not be disappointed.Services: Painting, Body & Trim

  Tina Lagerquist
a year ago
My car was a victim of a hit and run, and I was rattled, scared, and unsure of how to proceed. I brought this car to Bob at Classic Bodywerks, and he was so professional and helped me get a bid for my insurance. He reassured me if the steps and what it would look like. Then when the work was done, my car came out perfect! And the timeliness of his work was exactly as he quoted. I would come here again and recommend anyone, wish I could give it more stars!Services: Painting, Body & Trim

  Michele T
7 months ago
Above and beyond our expectations!!! Excellent customer service!!! We are so pleased with the front bumper repair on our 2006 Honda Odyssey Van at very reasonable price!!!

  Alysha Mair
a year ago
Our truck was broken down and Kyle came to save the day. Classic towing is the best, they always have good service and are very punctual. Kyle is knowledgeable, kind and knows what he is doing. If they happen to be running behind its only because they are taking care of the police accidents which need to come first in order to keep the roads accessible. Awesome job guys. I would definitely recommend Classic Towing, thanks everyone.

  Leticia Hernandez
a year ago
This morning we got a tow from a young man named Thomas. I just wanted to say that he did a more than excellent job not only at taking care of my car and getting us safely home but, making sure that our comfort from start to finish was a huge priority. We appreciate your help and all that you do to help those in need Thomas. Thank you so much for being our hero today.

  Marianne Monson
a year ago
I went into classic because my moonroof was leaking. My car interior was really in need of some cleaning which I hadn t had time to get to. Not only did they fix my moonroof below their original estimate, they also vacuumed out the car and returned it to me clean and ready to go. It s hard to find good, honest car repair and I m so glad we have Classic in our town.

  Chere Peterson
7 months ago
Did an amazing job on body repairs and cleaning and detailing inside and out was amazing, looked like a new car. Everyone was so curious and helpfulServices: Painting, Body & TrimServices: Painting, Body & Trim

  Dena Dlz
a year ago
Scott is the most sincere honest man I have ever dealt with! As a female I would like to say he is a wonderful man to have show up in the middle of nowhere to help you. He was super caring and well spoken he helped me even though he honestly didn't have to and was kind to me! Thank you Scott that was a badass tow out and the way you manuevered my truck from the embankment was perfect! Bless you my new friend! You rock Scott!Most sincerely,Dena & Matt from Dave's Killer Bread

  Opal Emmy
3 years ago
So far, I m really annoyed. My car has been outside of their shop for 2 weeks now. Every time I call and ask if they have worked on it and came up with an estimate; Their response is, it s been raining here. I don t want to send my men out working in the rain. So I asked, how about in the next 3 days? Will my car be worked on then? They responded with no. 12 days rolls by, my mom gets a sweet relieving call on Saturday from someone who works at this body shop. He leaves a voicemail explaining there s a new estimate on my car or whatever, text or call me when you can. I got off late from work, so I didn t want to bother him with a call, so I sent a text. No response what so ever.2 days later!; Now today! I m hoping they would just check out my car and hopefully be truthful with the estimate. I m very frustrated with this whole process.I ve had a previous car of mine that was at this body shop before, but they were quick with it, there were no excuses, no issues at all!It s been 2 weeks now.. all I am doing now is waiting for them to do their job.

  jaek Jones
a year ago
A truly worthless company!Thank God for people who own companies that take away from their fellow Astorians, fellow Oregonians, and fellow Americans.They might not be Astorians, but they'll take & take from Astorians.If I could give them a half star review, I would.They should be expecting something in return for their selfish ways!This company is destructive to our local community.Worthless to the people of Clatsop County.Capitalism will ruin the American population if places like this continue to exist after today.

  Tina Mier-Meindl
3 years ago
They towed my SUV after it had been rolled . Great honest and friendly customer service . They showed my understanding and a loyalty to me as a customer I was expecting my bill to be worse than it was but when I got there to recover my personal belongings.was greatest with kindness and before I left I was granted a bill adjustment and treated with grate respect from them and there staff. Plus I was amazed that everything was still in my vehicle. Thanks for all that you have done for me.

  Ivan Sultan
2 years ago
These guys handled an insurance repair after my ride was involved in a hit and run in a local parking lot. There was relatively minor damage, but the whole bumper cover had to be replaced. They did a great job with the paint match and after an appropriate cure time they installed the clear protective wrap that goes on the flat area near the trunk. Super nice bunch of guys in the front office, easy scheduling, even did the clear wrap when I accidentally showed up a day early.They also handled my wreck after a head on collision destroyed my Mini Cooper.

  denise Jones
a week ago
Poor customer service on the phone, in person and WAY overpriced!

  John Kahermanes
a year ago
Fast fair estimate for my car vs deer. Happy to have gone there. BTW, their tow service is first rate also.

  SC Griff
5 years ago
They did a great job fixing my 07 Camery they matched the paint perfect and very professional even vacuumed my car too!! Only reason I didn't give 5 stars is the communication could have been better with time frame of when done and informing me of the extent of damage after they started the work. Would definitely recommend to others

  Dana Standring
4 months ago
The lady who worked the front was really nice, professional and knowledgeable

  Paige Just
2 years ago
My car had an accident 6/29. Towed over to Dougherty Ford in Forest Grove to be put back together.Well...Shotty work isn't quite a low enough of an expression for the disaster they'd created.Insurance said, "Get a new estimate."I took my car into Classic Bodywerks.The service was impeccable, the estimate was precise, in what I'd been saying about the damage only being more damaged by that company mentioned above.I was shown respect as I was listened to and understood.4800.00 on the new estimate and that isn't even taking off the body.Classic Bodywerks, You Rock! Thank you again!

  Georgia Bell
3 years ago
I've used this company since I moved here just over a year ago and wouldn't go anywhere else!! Such kind and honest people own this company. I've had work done many times and never been disappointed with service.Mike takes very good care of my vehicle each time!

  Nicole Mace
5 years ago
I don't even know where to start about this company. So I'll just start from the beginning we decided to head to the beach for a great family day and unfortunately as soon as we hit Astoria our vehicle went into limp mode over a hour away from home there was no way we could baby it back, we were so worried we called our insurance to get us a tow and they were zero help but when we got a hold of classic towing they were so happy to assist us and even showed up much sooner then expected our tow truck driver Justin was amazing he got our vehicle on no issues and made sure the 3 of us were safe in his vehicle before starting the long journey home he was quick polite and very efficient. We made it home safely with our young son and could not recommened a better tow company. Thank you so much classic towing for all your help!

  Karla Margeson
3 years ago
Had an amazing experience with Classic Towing when my 1986 VW Vanagon broke down in Seaside Oregon. It's a special sort of vehicle and needs a little extra love and care. John was amazing. He got my van onto the flatbed no problem, he listened to me as I explained how to properly lock all the doors, he towed all the way to Portland in record time, and even texted me a picture of the van all tucked in and safe at my mechanic's place. Couldn't be more pleased with the experience. Thanks, John!

  Tony Bussert
15 years ago
So here was our deal. We were going on for a long weekend in Ocean Park when I hit a deer. I was able to limp my truck to the condo we were staying at and called the insurance company in the morning. They had Classic Bodywerks come and tow the truck to Astoria for a damage estimate. They also ended up doing the actual work on the truck. It took about two weeks for them to finish with everything and then I went to pick it up. It looked just like I remembered! Everything worked fine (actually a little better than before) and they were great to deal with. They answered any questions I had and were accommodating in when I could pick it up. Great service and a job well done!

  Derrick Laws
a year ago
Our van was towed 6 miles and charged $978.50.I wouldn't mind speaking with the owner before continuing to let our locals know how this turned out.

  Steve Geiger
5 years ago
I realize that tow companies have a bad reputation for taking advantage of people, but what Classic towing and Classic Bodywerks did was so bad that it made me sit down to write this review. My wife was towing her horsetrailer and was t-boned by another vehicle. The state patrol responded and had classic towing take the horse trailer to their yard. I could not get a hold of anyone at Classic Bodywerks for two days until they opened on Monday, It was at that point that they charged me $500 for a 10 mile tow to their facility and $50 a day storage even though I never had the opportunity to get my trailer off their lot before Monday. I had used this body shop before and would never have thought that someone would be so greedy and rude to a customer. All I can say is that I would not let these people any where near my car and if classic towing shows up you should ask for someone else.

  C o
7 years ago
Service is non existent. Claims they are 24hrs but becomes rude and argumenitive with you if it's after 10. Especially if use AAA. I had a good tow from them once at about the same time at night and he was completely nice and helpful, but not the case anymore. Just use the other company in town I believe they are called Affordable Towing.

  Sandie Cindrich
3 years ago
The owner of this business called and wanted to book a room here at the Atomic Motel and pay for it. He told me that "they felt bad" because the gentleman had just been released from the hospital and his van had become impounded and was in their lot. They were unable to start it and made arrangements for him. The following day they were supposed to get him and get his van running. Instead of this, the the owner stated when telephoned "that this man does not have a working vehicle and that they can't do anything because he's not on their property anymore. " So in other words, they abandoned him to us instead of doing what they said.This business owner is beyond contempt, and there will more letters written to the Chamber of Commerce, Daily Astorian and the Better Business Bureau.

  David Weber
3 years ago
My call went straight to voicemail, so I left a message with my name, number, and a description of the damage. No one called back.Three days later, I called again and spoke to a receptionist. I asked her if she could confirm they work on Hondas. She didn't know, so she said someone would call me back. No one ever did.