Lube Experts NW
4.9 (67)
1139 SE Salem Ave, Albany, OR 97321
(541) 704-0103
lubeexpertsnw.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha Schacher
2 weeks ago
I recently had another exceptional detailing experience at Lube Experts NW, and I'm once again impressed! The quality and integrity of this company never fail to exceed my expectations. From the warm welcome at the door to the meticulous attention to detail, every aspect of their service is top-notch. My car looked even better than the day I bought it! What truly sets Lube Experts NW apart is their dedication to going above and beyond. Each visit leaves me thoroughly impressed by their level of care and precision. It's rare to find a company that consistently delivers such outstanding results. If you're in need of detailing services, I highly recommend Lube Experts NW they never disappoint!
Sara Hull
4 months ago
Absolutely the best place to get vehicle services done. They treat you like family and are incredibly knowledgeable. My family has been going to Sal for years and I wouldn't trust anyone else with my vehicle services!
Liliana Rodriguez
a month ago
I had my wiper blades break after the winter storm. I walked in randomly to see if the shop would be able to schedule me in. Without hesitation the team had my car pulled into the shop and was asking me if needed anything to drink. The services is amazing! A big thank you to Salvador and his team I can see now :)
Nichole Myers-Youngquist
4 months ago
My Bronco Sport s oil change message popped up and I panicked! I called Lube Experts NW and Salvador told me to come in anytime. The price point for the oil change, checking fluid levels and my brakes, new air filters and windshield wipers was right in my budget sweet spot. Plus, Horacio and Miguel gave great customer service. I would recommend Lube Experts NW to anyone needing automotive service.
Penguin Flowers
3 weeks ago
I trust Salvador and his team with my business vehicles, personal car and kids cars. I know they will tell me what needs to be done to keep the vehicles safe while taking care of my vehicles for a fair price. They are my first stop for maintence and issues.
Ty Kirkland
4 weeks ago
Had them replace my power steering pump. They didn t put any fluid in and didn t even connect the hoses and even tried telling me my belt was broken along with my pulley which I brought it to another mechanic and said that was all false. I don t recommend going to this place instead go to chucks auto better price and service!
Corey P
3 months ago
Lube Experts NW has excellent customer service, a nice waiting room with coffee, and its great to support small business. You also don't deal with the upselling like all the other oil change places out there. I highly recommend Horacio and his team!
aaron edewards
10 months ago
Absolutely the best oil change in Albany. Great attention to detail and no bogus attempts to upsell.Last time I had one of the cars in, he discovered a split in the tire that would have been catastrophic to find out about at highway speeds. I was able to take care of it and avoid the danger. He also fixed an oil pan leak on the Z3 and even replaced a missing screw on the belly pan of the Elise.Update October 4 2022: had an oil pan leak in one of the BMWs and a Sequoia and they fixed both for less than half of what their respective Dealerships wanted.Update 5-26-23: still the best in the business. Great service and now with detailing and full mechanic service. (Oil leaks are still fixed, no drips!)
Kylie Short
5 months ago
I had an a top-notch, five-star experience at Lube Experts NW! I can't recommend them enough. Horacio and Salvador were very personable. I felt well-informed about my cars needs and confident in their in their expertise. Efficient and professional! Beyond satisfied with their sevice and will be a returning/forever client. Thank you Lube Experts NW!Services: Air & cabin filter replacement, Oil change
Cooper Pawson
2 months ago
Salvador and his team down there are efficient affordable and do quality work. If your company has any work vehicles or your personal vehicles that need routine maintenance they are the only place to go!
Cheryl Wirth
3 months ago
Lube Experts NW went above and beyond for us yesterday. My BF's serpentine belt came off on his way to my house. I called and spoke to Sal to see if this was something they could fix. Within an hour, they were at my house with a new belt and had it replaced in less than 30 minutes. I can't express how much we appreciate Sal and his team. They saved us both money and the hassle of getting it to a shop. Thank you!
Daniel McDonald
7 months ago
I Salvador and his crew are awesome. I started coming here when Salvador opened the shop in Albany. And I have had multiple vehicles serviced by his team. They are not just the very best oil change in Albany, however they can do all services outside of tires wheels and alignments. But any other services they can perform. The best is he is fair and willing to only do necessary repairs, he is not out to rip anyone off. Like most good business men, he wants you as a long term customer..
Lisy Daniels
3 weeks ago
Great place great price there was a full Disney +for my daughter to watch some thing to while waiting and very comfortable waiting room also and I was given great service from a very nice man any single moms on a budget or just looking for a great price for oil change in Eugene Oregon you should definitely come here and more is also done if it is needed just ask
Andrew Canavan
2 months ago
These guys were fantastic. They got me in and out right away. They were super nice and professional. I highly recommend them.
Shelley Henderson
a year ago
I have had the Lube Experts NW Team perform multiple quick services on my and my families vehicles in the last couple of years. Always amazing.Most recently I had my car detailed ... and it is incredible!I am very pleased with their expert care of our vehicles ... and their customer service and kindness is simply unmatched. Highly recommend!Service: Air & cabin filter replacement
Brandon Abresch
a year ago
Great guys! My first time there we had a small issue with my oil change - accidents happen. Salvador took my concerns very seriously and more than made up for the issue. They have earned my future business. When talking with them you can tell that they value being a part of the community and want to take care of their customers. I have used them several times since and have had perfect work and top notch customer service.Services: Brakes, Oil change
brandon axmaker
7 months ago
Took my car in for a brake job because of a squeaking scratching sound, and instead of taking my money and doing new pads anyways, they informed me that the pads were just fine and it was just a pebble in the rotor. Honest guys, will be coming to them for more maintenence in the future!Service: BrakesService: Brakes
C M
2 years ago
This business is incredible. It's by far the best I've experienced. Professional and very personable, they took the time to explain everything they were doing, and why. My Subaru was due for its 60k servicing, and the Subaru outfit in Corvallis was wanting 800.00, plus odds and ends that would have totaled 1200.00.I highly recommend Lube Experts NW. Hands down. If you have questions, hit me up. I got out of there for 200.00 for front and rear differential. A great deal.Services: Transmission, Air & cabin filter replacement
JJ Scheele
a year ago
I go to Lube Experts NW in Albany for 2 reasons! The cute dog that I get to play with while waiting and they are the cheapest and nicest around! They are nearly half the price of some of the quotes I ve gotten. This is my 3rd time coming to them. They even sent out a mechanic to my house once when my car wouldn t start.
Kathryn Kniefel
a year ago
We have had Lube Experts NW several times for our company vehicles. They have been very informative and efficient. We will keep using them, they do such a great job and have awesome customer service!Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Kevin Hyatt
a year ago
The owner of the auto shop, Salvador, is an incredible human being. His motive to serve the community is unmatched. He is always willing to help others with good intentions. See Salvador and his incredible business for all of your automobile needs!
Monika
a year ago
Salvador and Horacio are the absolute best! I live around the corner from the shop. My car wouldn't start one day, so I called Lube Experts NW 30 min before closing for any suggestions on what it could be. Sal walked over to my place and checked it out right there and then in my driveway. He got the car to start, we drove it over to the shop and they worked on it immediately. It was ready the next morning! He explained everything so thoroughly, any issues and concerns. I can't even express how grateful I am! These guys are so helpful, honest and Sal has the biggest heart! Plus BEST PART - Sal's doggo is there to greet you with cuddles and kisses Thank you Sal!
Mary Simmons
2 years ago
I initially made an appointment to have a windshield treatment and to fix windshield wipers if possible. Upon arrival, Salvador instantly knew something else needed to be fixed - a rear-strut problem that I had tried to explain to a couple different mechanics on multiple occasions. He and his team, found the replacement parts for both problems and completely resolved both issues that SAME-DAY. That never happens with me and my old car; never ever. I super appreciate their extra effort, knowledge and speed. Thank you!Service: Steering & suspension repair
E Herro
2 years ago
Albany, please bring your cars to Lube Experts NW. Sal and Horicio were courteous, professional, and honest. I went in for an oil change and to take a look at the transmission fluid but they went above and beyond by cleaning my headlights, putting more air in my tires, and changed out the cabin air filters. They made sure I understood what they were doing every step of the way and also made sure I understood everything was a recommendation. At no point did I feel pressured into doing anything. As Sal put it, he loves safety so he made sure I was leaving their garage as safe as possible. What made the experience over the top is their FANTASTIC PR Manager, Alden. He works for kisses and pets. I will definitely be back. Thank you, Sal!Services: Transmission, Air & cabin filter replacement, Tires, Oil change
Michele Pouvave
a year ago
Salvador and staff are just amazing! They did a great job changing my oils and letting me know 1 of my tires were completely showing metal really badly, which I change the very next day. I'm thankful they let me know because I could've gotten into a very bad situation. The man who was cleaning my windows, as it was raining outside, was meticulous in making sure my window was clean and even came back twice lol. Very please with the service and friendships! Mahalo Sal!!
Robert Hurzeler
2 months ago
Best bunch of guys around. Great customer service and very reasonable price.
Angel McIntyre
a year ago
They were very nice, however they massively over tightened both my oil pan bolt (over 100lbs) and my oil filter. We had to use pliers and a breaker bar to get the filter off.They also did not completely top off my fluids.Nice guys, but the same problems as at other oil change places.Service: Oil change
Ed Cooper
8 months ago
Clean, neat with friendly attendants.Got the job done including a new cabin air filter in a reasonable time.Call to make an appointment. They seem to have a lot of customers!I got in early before the rush!I'll visit them again in a couple of months.
jessie Barry
8 months ago
Sal and his guys are great. They helped me understand what was wrong with my car and fixed it up fast and accurate. I ll be going back for sure for future auto work. Thank you!
Alexandre Tomaz
a year ago
Great Service. In and out for an oil change. Took care of me. Not pushing stuff on you. Took care of my Tahoe like they owned. Will be back when I need there services again. Great job Guys.