B&R Auto Wrecking

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole Wallet
a month ago
The selection was not great, and when we received our part, it was non- functional. Wires were ripped out and the key that came with our column didn't even match.The prices were fair, but not after having to drive there and back too many times due to their mistakes. I was refunded finally but no other apologies or offers were made to make up for it.Waste of time for me and I still don't have the right part.

  Bob Landgrave
3 months ago
Never bought a used part from any other company since I came to Or.and they didn t fail me now!! The radio in my 2011 RAM, died B&R had one w/nav. total cost of radio and installation at a great stereo store less than 350 bones NICE!!!

  Randall Moring
a month ago
I'm changing my review to give credit where credit is due.The manager cared enough to call and personally apologize. As a small business owner myself I can respect that. We all make mistakes it's what we do after that matters.I'll give them a second chance and edit my review accordingly.

  Frank Frenzel
2 months ago
It was a great visitThey didn't have what I needed but Josh will find me it if it's out there. Great place for sure!

  Jayson Pickles
5 days ago
Closed on Sunday when everyone is off work and able to work on their cars .....sounds about right for a business in Albany

  Julie K
a year ago
Bought a vehicle here. Rodney was a big help, respectful and made you feel welcomed. Great job! Highly recommend.

  King Logan
a month ago
Cheap used tires for a good price will be returning whenever needed thank you

  Erik Griffiths
4 months ago
Go in, their phone system sucks, and the online inventory doesn't always match up with what's in the yard.Go in and you'll get the current info, and be helped way quicker than over the phone.

  Kelsey Rose
3 months ago
Super helpful staff. I liked that I got the same guy as the first time I called

  Reishi Strauss
10 months ago
I had such a good experience here with an Angel named Jennifer! She went out of her way to ensure I could get the wheel I needed for my car, even though I arrived to the wrong location. This place & people are awesome! Jennifer should get a raise haha she s so sweet and helpful

  julie thompson
2 months ago
Nice gentlemen working there very helpful help me get everything I needed thank you to them.

  JD Alpha Media
5 years ago
WORST CUSTOMER SERVICE AND HORRIBLE BUSINESS ETHICS!!!Bought a used engine with warranty that was supposed to be tested and good. After spending several thousands to have the shop put it in just to find out it was a bad engine with 10+ permanent codes indicating several components disfunctioning. Now I'm stuck with 2 bad engines!! When confronted they basically told me they could do nothing unless I pay another grand to get the engine out and pay transportation costs to bring it back to them. That's a loss of $4000 just for putting my trust into them! More than twice the engine's cost. I'll make sure neither me nor any of my employees(600+) never gets nowhere near this business again!!

  Greg Hughes
11 months ago
Jennifer is always helpful in pointing me in the right direction for the parts I m looking for. I ve been utilizing B and R for many years and appreciate the wide variety of vehicles and parts they have in stock. Sometimes they get busy but if you re patient and friendly with them, they will be with you also.Service: Part finding & extractingService: Part finding & extracting

  Albany Sellers
11 months ago
Trash. Why would I go to this place, pull the part myself and pay more than buying the same parts on eBay, in better condition without me having to remove them myself?I was looking for a side mirror, thinking if I buy local, I might save some money, but holy cow, they are asking more than eBay without the guarantee.Not a chance I buy from these people. I will just order it from eBay instead. They want all the benefits of eBay but none of the downside or risk, so hard pass.Service: Part finding & extracting

  Pmav24's A.P.G.
3 years ago
Love whenever i need somthing it pretty reliable to come here also if theu have the car in the uard ypu can save lots by pulling it out ypur self. 600$ back glass for a ranger was 115 from thees guys if that tells ya anything

  Dave Troyer
2 years ago
I have needed some parts for an older vehicle I purchased last summer. Very happy with the customer service I received, and price was good. Jarrod was very helpful. Can't remember the name of the other gentleman that helped me, but he stayed in touch and kept me informed when one of the parts wasn't in the condition we hoped for and worked with me to take care of the situation. Will definitely be my first call when I need anything else.Service: Part finding & extracting

  Matthew Green
3 months ago
Does not tell you that the yard closes before the building so if you need to go grab something and you can t get here till late your screwed.

  Gretchen Clements
a year ago
I as on my way to work Friday on Goldfish Farm Rd. and ended up with a flat tire. I drove in, just to leave my car and look for help but Jared from B&R came out and offered his assistance right away. He got the forklift, hoisted the car up, put on the spare and set me on my way! I m so grateful for their help as it kept me on track to make my work appointment that day.Thank you for showing such kindness!!I did also notice that they sell tire sets! I might just be headed your way again.

  Carrieanne Scott
a year ago
Very good price and gentleman had great customer service over the phone. However the most unfriendly customer service once you walked into the lobby.. I would have gave 5 outta 5 if the 4 people that weren't on phones could of gotten acknowledged me. I bought 4 tires with 80% tread for 200 very thankful for the price.

  Timofey Samoylich
8 months ago
Great costumer service here the employees are always ready to help right when you walk in the door if there isn't anyone else in line that is but just in general great costumer attention and service thanks!

  Rodney Wilson
4 weeks ago
I have always used these guys I don't know how many yrs.

  Gtorresulloa HerreraTorres
4 months ago
They had a lot of cars but not my part was looking for a transmission control module

  Eleonore Bode-Lemming
5 months ago
Appreciated the price of a wheel which was more than $300 less than a new one

  Autreijeu Gardner
a year ago
Been going to B&R since I was like 16 and I had my first car! They're always very helpful and accommodating when I'm looking for a part but I don't know the correct name for it lol also if they don't have it they'll search or call the other yards and get it shipped to them! Would definitely recommend checking here before buying new if you can!Service: Part finding & extracting

  Dustin Turley
a year ago
I didn't plan on leaving a review other than the one star. I was a faithful customer there until I had picked up a transmission for a friend's car, I didn't need it after about 4 months and I reached back out to see if I could get a return or some sort of credit and I got the runaround about five times in a row and didn't even get my calls returned and was treated like I was some sort of thief trying to rob when I just wanted to give you guys the transmission back instead of it sitting on my porch or going to the scrap yard. Some of the most poor customer service I've ever gotten from a wrecking yard sadly. This is your Albany location I'm referring to. I still have the transmission as well, I had the paperwork even.

  Handy Danny
2 years ago
Went by was able to physically pull my own hitch that I needed off another vehicle and paid a very affordable rate while being treated with kindness and respect.Lot better service than other B&R auto wrecking locations and staff were more understanding and caring, people like Jared who literally did his part out in the yard to ensure I got the part I was after.And salesman Justin for him not up.charging and following through with his word.I will be recommending this place and I'll also be returning for more parts for sure

  Courtney Pierpoint
a year ago
Jennifer was very helpful when I was looking for a part for my car. She welcomed me when I walked in the door and she was very sweet the whole time She worked with me and my budget to find the right part. I would definitely work with her again. She s amazing

  Kristy Tallman
3 years ago
We ordered a part and was told we could pick it up in a few days, two weeks later and they've lost the part and have our money for it. No phone calls returned or anything. May want to find a different place to get your parts. Review will stay the same till I get my money or the part or maybe even a phone call from them. That would be a gracious courtesy.

  J ss c D k
a year ago
This place is great. Jennifer at the front counter was very helpful and kind. She gave me a really good price for what I needed. They need to give her a raise and let her run the place.

  Sarah Prosch
4 years ago
I have had THE BEST experience with this company! I was in an accident and in desperate need of a door for my car. I was able to see the pictures online and I spoke with Corey who was so patient and helpful. He also gave me his extension to reach him directly if I needed any help. Best customer service I have EVER had!! He explained the process to me and I was able to get my door the same day. I will recommend this company to all my friends and family! Thanks B&R!!!!