South Pointe Chevrolet Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keith Cotten
4 months ago
Just a warning to others that waste time coming here for certified service on your newer Chevy. They don t put/handle or deal with the MOA additive to cover your warranty. Very nice people in The service dept though. Probably just a management thing like every where else. Ran by educated idiots that ends up costing them.

  Christine Carlson
4 months ago
This was 4th place I went to to get husband's truck's tires filled with nitrogen. I pull in with a Honda truck in a Chevrolet place. Did you mean to go to Honda? Nope they sent me here to get nitrogen. Oh ok let's get you filled up.

  Katelyn Fitzgerald
a month ago
They were great at getting us in super fast to get my husband's truck back on the road! Frank is great!

  Chevy Boy
2 months ago
I drop my car off a week ago only because my key get stuck in ignition. Got it back today same problem was charged $900 for what?

  Judith Cohea
10 months ago
Brought my car in at 7 am for an oil change and left it their. Told them I would pick up at 11;30. They told me it's not ready because of a recall and at 12:30 it's still not ready I think they had plenty of time to do this because they had my car for 4. 1/2 hours. I had errands to run. They should have known about recalls this morning. It's frustrating.Service: Oil change

  Cindy Armstrong
9 months ago
Terrible customer service. Dropped my car off for an appt at 7:00 and never heard a word back. I called and no one would answer the phone or call me back. Finally drove up there and all the service advisors are sitting around talking with no one but me in there. They basically told me they don t diagnose vehicles on saturdays. Why did they book my appointment for a Saturday then?

  Doug Freed
a year ago
DO NOT GO HERE! I called yesterday morning and scheduled an appointment for 2 PM same day because my car needed some regular maintenance and I can't be without it for too long. Dropped it off at 2 PM, explained what needed to be done. They said they'd have it done by the morning at the latest; great! Left it there and went home. 1:30 PM today rolls around, and I haven't heard anything from them about whether it's done or how much longer it'll be, so I texted them asking for an update. 2:00 PM comes around, still no response to the text, so I called the main dealership number and asked to speak to the service department; it goes to voicemail, so I leave a message asking for an update. 3:00 PM, still no response to my text or voicemail, so I call the main number back and ask for the service department manager, Weston; I get his voicemail, so I leave a detailed message and asked for a call back. 3:30 PM, 2 hours after my first attempt to contact them, still haven't heard anything, so I enlist my dad, who's been a mechanic his whole life, including working in a dealership service department, to help, and he finally manages to get ahold of someone. Supposedly they had a power outage shortly after I dropped my car off, and they were just getting power back. I get it, things happen outside of your control all the time, but the first thing that should have happened was letting me know, and/or reaching out to another dealer in the area to see if they could do the work so it could still be done on time, as promised. On top of all this, whoever my dad spoke to in the service department called him a jackass. So then I had to go pick up my car and then find another dealer that could get me in ASAP, wasting a significant portion of my day.It's now after 7:00 PM as I write this, and the service department is closed, and I still haven't received a call from anybody.

  Anna M. Moore
a year ago
Jody was my service advisor and he was so kind and helpful. He kept me informed the whole time. My experience was great.

  gwen moody
3 years ago
Will not go back. Made appointment for oil change and ask them to check the front-end out because it pulled to one side. Went to get something to eat and came right back and it took them over 5 hours. They told me that it would not have taken that long if we would've stayed there we were only gone 30 minutes. But since we didn't sit inside they said they had to help the people waiting inside first and we were right outside.

  Patrick
2 years ago
A friend of mine had a minor issue and we took his car in. This service center then suggested over $4,000 of repairs, suggesting the car was not even safe to drive. We got the car into a local shop I trust and they could only recommend about $900 of the total repairs (literally handing them the issues list from Chevy). I believe this service center does fine work, but definitely can misdiagnose issues and suggest some major unnecessary repairs.

  Kirsten Fitch
2 years ago
I have purchased Two vehicles from the South Pointe Tulsa family of dealerships. When I took my first car in to get an oil change the guy all but said he didn t want to do the oil change because it was a Nissan and not a Chevrolet. I ve never get so unwanted by a business in my life. If I had a scheduled appointment why wouldn t they be prepared for my car. The whole ordeal was extremely stressful. I would not recommend using their service center. This is the second time I ve been treated like they didn t want to be bothered with my business.

  Dilon Brewer
2 years ago
Took my vehicle in for transmission problems that they couldn t find under warranty but when warranty was out they found the problem. That was just the first problem we had with them.While the vehicle was in their possession I went to get something from it and found they had gone through my center consul and glove box pulling paperwork and other things out. Also to add to it the truck smelled like cigarette smoke and found ashes on the center consul, passenger seat and behind the consul. Would never recommend going somewhere where they can t respect your vehicle and belongings.Service: Transmission

  Michael Greenfield
6 months ago
Best and experienced service manager and writers I've seen would recommend this dealership to anyone

  Jake Jones
3 years ago
Very well trained and professional service department. These guys have fixed my Silverado on several occasions and stick true to their quotes, and get good work done on time. Always perform a full inspection and don t try to sell you parts you don t need. See Nick or Mike and let them get you taken care of!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  BigBoss M19
3 years ago
We love South Pointe. They always do good work and on time and Jody is a great service advisor!! He is very knowledgeable and super nice! We will always bring our car to get qork done here!Service: Oil changeService: Oil change

  Ron Hood
2 years ago
I went here for a factory recall on my Chevy truck airbags. When I received the truck back I realized that the air conditioning vents were not working correctly anymore. So the mechanic must have not made sure they were hooked up correctly when putting the dash back together.Service: General repairs & maintenanceService: General repairs & maintenance

  michael alexander
3 years ago
Service kept us on hold for over an hour. My wife called on another line to let the operator know we had been on hold for over an hr and someone picked up the phone on my end and hung up. We called the service Manager and left a message. No response. Someone doesn't care about their job too much. We will bring our new Chevy Blazer Redline Edition to Jim Norton from now on.

  Jeniffer Duke
3 years ago
My father inlaw bought a nissan xterra from them, the same night it was having trouble staying started. Called the dealership they told him to bring it in they then sent it to the nissan dealership to diagnose the issue. The cam sensor was out and south point refused to have it fixed so my father inlaw got stuck with the $350 bill.

  Velma Cravens
2 years ago
Fast service with Jody to get oil changed.Will return for further work. Kind, friendly service Mgr. Recommed him to other. I am a happy customer.

  Paul Crawford
10 months ago
Awesome experience! They helped me out and worked with me to get what I wanted!

  Nanette Chevalier
9 months ago
Great service. Thank you for helping me with my car.

  Courtney Groves
4 years ago
Just a simple warranty inspection. Mike was very professional and promptly had my vehicle out to me. Thank you!

  Chef Marti
a year ago
Got the car in and out quickly for free routine service appointment. Friendly staff!

  Tamra Holmes
2 years ago
Kind of short if conversation after he found out I wasn't going to get a 500 and something dollar transmission flush but still did his job and pushed me right through and out the door

  Jackie Vincent
3 years ago
Haven't had an experience. Phoned South Point 5 differebt times. No one would answer phone. Each call phoned different times. Bad service if you cannot answer your phone.

  Todd Davis
a year ago
Exceptional service. They did a wonderful job, on time.

  David Sayers
2 years ago
Simply the best dealer and service in the area!!

  Gabrielle Orrene
2 years ago
Service is always quick and the team there is always so friendly and informative!

  Kent Coleman
2 years ago
Paint coming off vehicle before warranty up & documented and then will not stand behind it

  Tavi Wavi
2 years ago
Mr. Collin was extremely helpful! I'm coming back!