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- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shelby Flowers
9 months ago
Will be filing a lawsuit against this place if we aren't refunded our money. As a business ourselves, we pride ourselves on giving our customers top tier services and this is not it. Took a 2x4 4l60e trans to be rebuilt, paid $900 and having used this business prior before they moved locations, didn't think anything of it. After a week we called to find out where it was and suddenly it was "done". Picked it up and oddly enough didn't look like the same transmission we dropped off.. but never had issues before. Installed into the truck and the 1st and 2nd gears are out. Call back to address the problem and they give a run around on the warranty until they agree to take it back. Drop it off again. After 2 weeks and constantly calling they suddenly say it's ready. Have an employee pick it up and low and behold, it's dirty and caked in dirt in the plugs. Basically looks untouched. They make our employee hand over the warranty receipt and provide no receipt back. Good thing I photocopy everything for our business. Install it again and you guessed it, worse than before. Fluid just starts pouring out of it the moment it's started up. This use to be a great shop but now has become a joke. We will continue to call and even come to their location to try and have this refunded but if they fail to uphold any type of business ethic, a lawsuit will be filed and I will gladly take anyone else's information that would like to be apart of it.
Kalon Moore
5 months ago
Pulled my transmission and delivered it. Had the harden clutch packs and Corvette servo put in it for my Camaro. Put the trans in and I think we did something to it when trying to align the torque converter. Had zero gears. Towed the car to them and they only charged me 350 (labor)to fix it. All the guys in there were great. They let me check a few other sports cars out. The shop is what it is. For a cheap 4l60 rebuild they're hard to beat. If this trans lasts a decent amount of time, I'll used them to rebuild it next time
Jeremy Little
2 months ago
That were so helpful! I called ahead and they set aside the transmission I needed. I was in and out in less than 10 minutes. They were nice, easy to work with and had what I needed.
Jeremy Sanders
a year ago
Why would a shop leave a customer waiting in the parking lot for 4 hours for a pump swap then jump in a customers car who isn t even waiting on it wow IBy far the worse place in Oklahoma for any locals or anyone traveling to use. I sat 8:30a.m. To 12:30 waiting on the so called builders to replace the front pump on my 4l60e transmission. After 3 hours of waiting there for them to fix the issue for the 7th time.. I walked into the shop to check the time on when it will be finished only to be told the so called builder was on a test drive in a car that was dropped off by an another customer. This place is complete trash and I whole heartedly regret doing business with this company/people. This will be the last time I let them fix their mess ups. This will be the last time they see me if they can t fix the issue with a transmission they built. I have a 3 year warranty but it s about to roll on its 1st year of warranty and I have already brought the transmission to them 7 times to fix small issues because they 1 or 2 reasons can t seem to do the job. I make an 7 hour round trip for child play. Either they just scam you out of your money or they simply don t have a single clue of what they are doing. Find a more organized, professional and customer friendly shop!!!!!!They don t even deserve the 1 star it requires to even leave a review. Pathetic!!!!
72399bcs
2 months ago
Hack job 4L60E rebuild. Before I even used it I had another shop take it apart and they said maybe 10% rebuild at best. Ripped me off don t make my same mistake.
deonte shaw
3 months ago
The best people in the world call quality work. Keep going back matter fact I need to come back. What's the new address?
Adalia Marshall
8 months ago
Took my 1994 Chevy pickup to have the transmission rebuilt, paid $1,000 plus the paying to get it towed almost 2 hours away. My transmission went out about a month after picking it up and I paid to get it towed back to their shop for the second time!! Just for the transmission to go out again about a week or two later and they want me to pay to get it towed back up there definitely don t recommend!! Please do not go here IT IS A COMPLETE WAIST OF TIME AND MONEYService: Transmission
Kenneth Burkett
9 months ago
I had this company build my TH400 they informed me it would cost $750 and take 2 weeks. I dropped it off and patiently waited 2 MONTHS before I received a call saying my transmission is ready, I picked it up and the first drive I take it on I shift 1st 2nd and it locks up the rear wheels in 3rd. I called and stoped into their offices countless times and they kept informing me they would call me back and figure out a time to get the transmission back in their shop after 6 months I gave up and took it somewhere else where they tore into it and found out they had converted it into a 2 speed transmission that topped out at 25mph. Highly do not recommend this companyService: Transmission
J G
a year ago
I took my 2003 Chevy s10 LS 4x4 with 305,000 miles on the original transmission to be overhauled. It took them a little over a week to get it done and they advised me that the engine was giving a P0101 code on the diagnostic scanner and that was probably the reason that my original transmission wasn't shifting correctly but they had completely overhauled the transmission like I requested. I took my truck to Ernie's garage to get the code diagnosed and he discovered that all of the vacuum lines were disintegrated and in very poor condition so I had them all replaced and the new transmission is shifting like it should. I very much appreciate the work that Quality Transmission did on the transmission and the advice on the engine light issue! The price was also a pleasant surprise and the promptness to get the work done was also a pleasant surprise! I believe my truck and transmission are ready for another 300,000 miles!!
Tabetha Jardio
8 months ago
We have been waiting and waiting for our car for several weeks!! And every time they actually answer the phone, they tell me it will be ready that week! I have been more than patient. People need a vehicle to go to work everyday. How would you feel??Service: TransmissionService: Transmission
chris lakey
2 years ago
For anyone wanting to use the place I would not do it. They rarely answer the phone and when they do they don t have answers for you they have to call you back. We had to drive to the location on two different occasions because they would not answer the phone just to find out when the vehicle would be finished. We took it back in for warranty work and obviously they didn t want to do it correctly we got it back it lasted two days and broke. Phone call was made they said to call back on Monday we did 3 times to no answer and no call backs. You definitely get what you pay for here. We found a much better place that got it fixed in one day. GM quality had the vehicle for 13 days and when I drove to ask about it they didn t even act like it was on There lot. Very disappointed they will be talked down upon forever. I will let everyone know that they are not reliable.
David Light
8 months ago
Man that place is friendly got a great price on their products they even help me switch all the little parts off the outside of the transmission to my new one and in the rain at that dude was great appreciate you have a good one
Chelsea Gilliam
a year ago
My transmission started slipping right before my warranty was up, I called them to see about bringing it in and they honored it no fuss or complications. Three day turn around, and every single one of the guys I dealt with, plus the lady running the office were friendly and helpful.Service: TransmissionService: Transmission
Wade Williams
a year ago
Never answer the phone, return messages, or answer texts. Gave a quote that sounded too good to be true.......never confirmed an appointment. After reading the reviews it sounds like I dodged a headache. Anybody know a good place to get a transmission reached?
Donald Scott
3 years ago
Great knowledgeable people. Took no time rebuilding my transmission. Great job.
Bryan Spears
a year ago
Left a transfer case with them just to store for a week while they built my transmission. Picked it up and the tail housing is badly cracked from someone dropping it. Nobody ever said a word to me about it when I picked it up. Cost me $300 to replace the housing.Service: TransmissionService: Transmission
Richard Boyer
6 years ago
Super easy guys to work with. Couldn't find a better price for the transmission I was needing on the west side! Even with them being so busy, they were able to get my truck to me faster than I thought. I would definitely recommended them to anyone! Not sure why they're so many negative reviews, I've heard so many good things about them!
Keonta Mullins
6 months ago
Sad sad sad place. If thy specializ in Chevy Gm product why all thy shyt have issues I did a carry out deal. Thy held it for weeks then gave me the wrong tranny saying it wasn't then I made them pay my labor fees at thy expense. DONT TAKE YOUR TRANNY TO THEM AT ALL!!!!!!!! BAD BUSINESS. ALL THE WAY AROUNDService: TransmissionService: Transmission
Gerald Dye
2 years ago
Very pleased. Dropped off on a monday. Picked it up Friday. No issues. Only been 2 days, will follow up in few months. Works perfect though. Highly recommended. Best price around too. 3 months in and transmission is working properly. No complaintsService: TransmissionService: Transmission
Daryl Brower
9 months ago
Been three years since they rebuilt my 4L60E in my 1996 Z71 Off Road Chevrolet Silverado. Still runs like a top
Plumber Man
3 years ago
Do not recommend at all. After having them rebuild and install my transmission it went out again a few months later, then while it was in their possession it magically was stolen but found with missing wheels and tires, stereo and personal belongings, yet they refuse to replace the brand NEW WHEELS AND TIRES!! They are a complete joke had they done the job RIGHT the first time I wouldn t be out all of this money, but I guess that s the kind of sorry business they run.Service: Transmission
Spar8n
2 years ago
Brought my 2500HD in to replace shifter cable. They got it done same day. Then I noticed that the cable needed to be adjusted. Drove over to their shop and one their guys greeted me with good manners and a smile. Then he walked out to my truck, rolled underneath and adjusted it. Needless to say, I really appreciate the excellent customer service. Thank you!
William Fisher
5 years ago
The people at Quality GM Transmissions are amazing. They put a rebuilt transmission in my Trailblazer (with a new torque converter) for $999 AND I GOT IT BACK IN TWO DAYS! And, that included towing and a one year guarantee. Super professional service, and an amazing value. I highly recommend them.
Mike Donner
3 years ago
We were on a deadline which is why we scheduled an 8am pick-up. We called at 5 minutes past 8 and no answer. They finally showed up at 10 after and by the time we were able to leave I was way behind.Our reservation was specifically for a 10 foot truck but when we went to pick up the truck we were told that there were no 10 foot trucks to be found... despite making the reservation a week prior. We picked this location specifically because it was the closest one and it said they had what we wanted. Yes they upgraded us to a 15 foot truck at no extra cost to us but thats not the point...it was too big for my needs which is why we reserved the smaller oneThey were friendly enough but that doesn't change the fact that our reservations apparently meant very little.
P Watts
6 years ago
Awesome service. I had finally paid off my truck. Two weeks later my transmission left me stranded in the cold. The guys at quality gm transmission provided me with info and options, even had it towed to the shop with no hassle. They fixed my truck and saved me lots of time and money! I recommend this place to everyone I know...
Anthony Acuna
6 years ago
I've used them twice now and sent my sister there as well. They guarantee their work unlimited miles for 1 year. They sometimes take 1 to 2 days longer then they expect BUT the work is always great.
George Mcdade
a year ago
I had to give it one star to give a review but it was up to me they wouldn't get any Star I took my truck down there paid him $1600 for HD transmission 3-year unlimited mile warranty had 5,000 miles on it it started acting up I took it to them November 16th I just got it back last Wednesday I went over there three or four times to get it bring it home it's broke won't run leaking they're not a good transmission shop I was unaware if they were running from the government and everybody else so they've ripped off and burnt that's why they move shops I don't recommend this shop for anybody it's trash come to find out they use the cheapest torque converter on the market the truck is in worst shape than it was when I took it to them I repeat do not take your vehicle to the shop if you want it back the right way I'm out $1600 they are a scamService: Transmission
Gustavo Vega
4 months ago
What is your new address? I went today and they are no longer in that place.
Matthew McIntyre
6 years ago
BUYERS BEWARE!!! I do not recommend buying any transmissions from these people they slap them together and pray they hold together. They don t check to make sure the transmission is put together properly. I recently bought a transmission from here and took it home installed and I had a issue with the shift linkage it worked on my old transmission perfectly before I put my new transmission in. After installing the rebuild transmission my shifter cable wouldn t shift into park. At this time I thought it s got to be my cable so I bought a new one it s a two piece cable I replaced both halves after spending a few hours adjusting the new cable it still won t lock into park. So my friend towed me to a GM dealership because Tulsa is to far and I m not going to drive blind not knowing what gear I m in. And a tow truck is out of the question. So gave permission for the dealership to take a look. They said the inner manual linkage nut was very very loose so at this point I m also having concerns about what else is very very loose? One of the employees said this happens a lot and it was just over looked WOW. I think it was more under looked. If I could have rated this shop no stars I would. Owner won t refund any out of pocket anything he is full of it don t waste your time getting lied to. I don t care what he says it s **** and he knows it. Not to mention I bought the 549.00 one with upgrades came out to be 1124.00 then I had to drive across Tulsa to get my torque converter because they didn t have it when I came to pick up my tranny. I even emailed explaining my situation and pictures of my invoice and expected to be reimbursed for my troubles the owner he didn t even have the decency to respond or call before I took a day off work to speak face to face. How hard is it to pickup a phone and politely say don t waste your time.
Randy Marsh
2 years ago
Quality Transmissions are great people to do business with."NOT" They dont know what they say or do. Nice people,don't have a clue how to rebuild transmissions! Caring, honest, fair, straight talk and answers to get you back on the road. Sincerly recommend taking your Chevrolet transmission anywhere else! Cost me and cost me and cost me....Over the course of 6 months, I pulled, drove 100 miles one way, "3"times then100 mile's back one-way to pick up trans. Then 100 miles back home. All 3 transmissions made it less than 50 miles before failure. I "simply have nothing good to say about this place"!Absolutely Terrible transmission rebuilders! Put bad wiring harness back in, leave parts out, wrong parts? Exact same failure all 3 times, same place of failure yet still couldn't get it right. I gave up! It wasn't cost effective nor did I even ask for my money back. If they can't do good work 3 times in a row...then my opinion...their not going to be good about their warrantee. Frankly, I'd seen them so much and was so worn out doing the work pulling and installing that It wasn't worth going time #4.Wouldn't get Jack from this place! It's a complete joke! They have no clue how to build a chevrolet 4l60e!My son bought a book and rebuilt one and it's still in the truck after a year and it was the first transmission he had ever tried to rebuild yet these so called pros blew it 3 times!Please!!! Don't waste your time or money! You'll wear a transmission out taking one back and forth and you'll have more than the price of a monster trans in a junker from this joint !