Maaco Auto Body Shop & Painting

3.6 (275)

  9607 E 54th St, Tulsa, OK 74145
  (918) 901-9013
  maaco.com
  Claimed

Auto body shop Auto dent removal service Auto painting Auto repair shop Car repair and maintenance service

Amenities

  • Restroom

Planning

  • Appointments recommended

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heath
a week ago
My experience (my first) with Maaco in Tulsa was extremely positive in large part to the manager, Rick. Although the desk people were super, too. My 2011 Toyota had faulty paint that was peeling off and getting worse every day all over the body and the car also needed some minor/ish body work requiring both front and back bumpers to be replaced. I had had two prior quotes just for paint (one in Tulsa and one in Sand Springs) that literally made me cry as the cost was more than the bluebook value of the car and I certainly was not looking to get into another car payment. My car was in outstanding mechanical shape, had low mileage, and was paid off (!) so I was very conflicted about what to do as driving the peeling car was getting more and more embarrassing. Rick extended all possibilities and options to achieve an extremely affordable solution and within a very quick turnaround produced a perfectly new looking car. I am still in shock and disbelief and so grateful I still want to cry. The quality of the work is amazing and/but the honesty and genuine desire to help a person out and not rip a person off should really be recognized and valued in and of itself. As a general rule, people should probably keep in mind that if you're looking for 100% perfection, probably go to a dealer, but this paint job looks perfect to me, was done very quickly, and is just outstanding. Rick is very knowledgeable about how to save some money and does excellent top notch beautiful work. I would suggest requesting him to do the work personally if he has the time - just my preference as I presume the product is dependent on the person painting the car. I'm telling both my folks to get their cars to Maaco for minor work and refresh. :-) Thank you Rick, thank you desk gals, and thank you Maaco!!! You made my YEAR!

  Erykah Fed
a year ago
The new manager Rick is amazing along with his crew! They did a really nice job on my car, I even got compliments of my car looking like a brand new one! The fact that they took the time to deliver as promised, is something that will not be forgotten. I love the work they have done and definitely recommend them for any repairs and paint work. They really do care and will work with your budget.Services: Painting, Body & Trim

  Walt Erwin
3 weeks ago
Maaco did a great job on my 2008 Jeep Liberty. Clear coat was pealing off and look bad. The new paint job looks fantastic!

  Angela Johnson
8 months ago
I took my sons car there to get a complete paint job and dent repair. I needed the car done in two days. They completed the car and it was beautiful. I am very pleased and would definitely recommend.Service: PaintingService: Painting

  Richard Barnett
2 months ago
Maaco is not what I had come to expect to experience. While the work is not perfect it is definitely worth the cost. Rick was very helpful explaining the options and Kassie was very fair in the estimate for the work that needed done to our car. Happy customer that will be back again!

  Patrick white
3 weeks ago
The quality of the workmanship was good in the end. It was a very small repair (maybe 10" in diameter), but took 8 days for the job to be completed. I was out a car for that period of time. Not good! I know good customer service when I see it. I retired as vice president of operations/customer service for a major trucklines. THIS WAS NOT GOOD CUSTOMER SERVICE. I challenged the manager at the end of the 4th day because they had yet to start repairs and HE HUNG UP ON ME. I had not raised my voice, or cursed, but only expressed my dissatisfaction. He either lacks management and scheduling skills or, is pushed by the ownership to book as many repairs as possible without regard to turnaround capabilities. Maaco needs to address this issue.

  Ashton Vann
4 months ago
At first I thought this was going to be a great experience. Later I find out they paint the truck I brought in the complete wrong color, they fix it asap so we were all good there but then I get a call the vehicle is ready, make arrangements to come the next day and was told oh wait it wont be ready until 10 now so it left me having to make arrangements again. We get the vehicle the paint is all good BUT they were also supposed to replace the door handles and did not so we take it back yet again. Finally door handles are complete and we go to pick up, I guess in the process of replacing the outer handles they broke an inner handle, which was not broke prior. We go get handles and just go ahead and purchase two inner handles so they will match and bring them back AND THEY ONLY REPLACE ONE. Also there is paint all over the rims and tires. Needless to say I will not be returning or recommending to anyone as the experience was pretty troublesome and more costly that I imagined due to having to buy parts they damaged and make countless back and forth trips.

  Daniel Kistler
4 months ago
Paid for body work that was not completed when my car was painted. In addition the car also had overspray on the wheels and tires. I was told I could bring it back to have it fixed correctly. I took the car back and never heard from anyone for 2 days calling multiple times trying to reach someone finally went in to find out what was going on and was told that they were unaware that the car was there. I then asked for a refund of the extra I paid for body work and was told I would need to go through corporate to get it and I should figure on not hearing from anyone for about 120 days.

  Steve Swyden
3 days ago
They just painted my 2006 BMW Z4 and I can not believe how great it turned out!!! I am amazed, shocked and forever a fan and customer. I am not the easiest to please but all I can say is kudos to Tulsa MAACO.

  Britt Albin
2 months ago
Rick and Kassie are amazing! Their customer service goes above and beyond and the paint job they provided was even better than expected!!! If I could give them 10 stars I would!

  Felisha Harrison
a month ago
Rick is great all the way around and so is the whole crew ! They did an awesome job on the trunk of my car ! And I ll be going back to get my headlights restoration so would definitely recommend!

  Michelle
4 years ago
On an inclement weather day in Oklahoma, I had a chain link fence swing open and smash into the side of my brand new truck! Devastated as you could believe, I panicked and rushed around town and gathered 4 different quotes to get my 3 month old truck repaired. When I arrived at Maaco Collision, Garrett and Tony were absolutely friendly and accommodating! Not only did they match my previous quotes, they quoted me at an even more discounted price! Tony s professionalism and world class customer service won me over. Bailey the general manager is also wonderful and she knows her business. Maaco updated me on the progress of my vehicle and they guarantee their work, including a 3 year warranty. My paint is flawless and matches perfectly. Don t waste your time at other collision repair shops, this place will exceed your expectations of quality and service! I am a 100% satisfied customer!

  Brenda Ormiston
5 months ago
I had some issues with my first paint experience. The manager more than made up for the errors by painting my car the color (purple) that I was told they couldn't doService: PaintingService: Painting

  Haley Meredith
2 months ago
I would not recommend this place at all to my worst enemy. The manager Rick has no business being in the position he is in. He treats his employees badly. He verbally assaults his employees. It is a shame that this place of business is still operating in Tulsa. I have notified the BBB and filed a complaint. Also the OK state labor board has been informed. Police report was also filed, And tribal attorneys are now involved all because Rick refuses to act in a professional manner and do the right thing.

  Ty Harrell
10 months ago
Thank you so much for a great job. I haver slaved on this Camaro for years and it is finally coming together. The fantastic paint job is icing on the cake - fantastic job and great customer service - would highly recommend. Very satisfied!Service: PaintingService: Painting

  Holly Rogers
5 months ago
So glad I found this location, service is excellent and the turn around time was lightening fast, plus I got an unbeatable deal. I am so pleased with my new paint job, I feel like I have a brand new car!Service: PaintingService: Painting

  Steven Janus
2 weeks ago
I loved the job they did on my 4runner so much I let them paint my audi as well

  Pam Lewison
6 months ago
My husband Scott just had his 1998 Pontiac Grand Prix Daytona 500 Pace car repainted from the wonderful, friendly people at the Tulsa Mingo location. Mike laid down an incredible coat of paint!!! The experience was wonderful and I highly recommend them for any paint and body work!!!!

  Xai Vang
a year ago
Wonderful job, guys. You guys did such a great job that you managed to spray paint my rims and tires, too. I didn't notice these paint sprays until I signed and drove off, and I washed it, reavealing these marks. Luckily, the car is too old for me to really care otherwise I would of came back and complained. However, I will not use Macco anymore, at the least, especially in this location for the foreseeable future.

  Brooklyn Hicks
3 days ago
Excellent customer service!! The workers made it a very friendly experience and faire prices for amazing work.

  Gerald Haury
3 months ago
They left footprints on the back (fabric) seat & lots of sanding dust in the car where they obviously stood on the seat with the door open to sand the top hood. Shame on them for doing such a despicable thing. Doors and windows should have been closed at all times while they were working, and their feet/shoes did NOT belong on the seat. Won't ever be using them again.

  J chevy
3 months ago
Did not match the paint correctly, body work was done very poorly and painted over. The vehicle was given back with sanding dust all over the truck both inside and out. Over spray everywhere including rims and tires which was pointed out and still not corrected. There are scratches and chips throughout the truck. Tough experience.

  rick hill
a month ago
Had my truck painted and some body work done,well they painted my new rim that cost $1100 and messed my engine and transmission up,so don t go there if you don t want to put your vehicle on a trailer to get it home and there are other things they messed up

  Dale Kronk
8 months ago
Went in for some minor body repair on my 2016 Nissan Altima. First impressions means a lot to me and theirs was top notch. Being a disabled Veteran they gave me a great price on the cost for the repair. After the repair the manager Rick told us about 2 of his buddies that did detailing and window tint. I would highly recommend them. And I will take my pickup to get repairs on the bed.

  victoria richards
10 months ago
What an awesome job on my auto painting!! My Honda looks like a new car. Thanks to everyone for the superior job. AJ was so pleasant in getting my estimate together and booking my appointment. Rick and Cassie were great at explaining my options. Not only was the price reasonable, the finished paint job great but they also finished it a day ahead of schedule! I highly recommend this shop for auto painting. Thanks to the whole team.Service: Painting

  David Nasr
3 months ago
They are hard working guys, did a great job doing frame work and paint on my 2017 elantra, highly recommend them!

  NELSON QUEZADA
2 months ago
DO NOT GO HERE!!I went in for a paint job, and left with paint where paint didn't belong and a HUGE Crack in my windshield. The manager Rick is awful and when I addressed the issues his words were "Sue me, I have money"

  Caleb Mendenhall
4 months ago
If you are scared of coming here because of the horror stories of Macao this is not that Rick and his family keep this shop running good and I am recommending this shop to everyoneThe bodywork that this the shop provides is amazingThe paint is okay I love my new paint job however if you have some type of show car this is not for that.

  C D
8 months ago
couple of years ago i had bad experience with Maaco in Moore Oklahoma and i decided never to use Maaco again.until recently when i decided to get quote from Maaco in Tulsa when i arrived there Rick Crook and Kassie gave me quote and reassured me that i would have good experience with Tulsa Maaco and he guaranteed he would have my truck painted and ready to pickup on the day we agreed on.I decided to give them a chance. I took my truck to Tulsa Maaco on Friday Morning 8:am,when i got there Rick was not there he was picking up some parts, the person that offer to help me which never told me his name but did say he was the Regional Manager, commence to tell me my truck would not be ready on the date told that it would be later day, at that moment i was thinking of changing my mind until Rick showed up and took over paper work and assured me he would keep his word on the day my truck would be ready, I left my truck. On Monday afternoon i got a call from Rick telling me my truck was ready. I was Shocked not only they did excellent job but got my truck one day earlier. So now i will always use Maaco in Tulsa. Thanks to Rick and Kassie and the crew

  Leslie Long
9 months ago
I brought my 2013 red Mazda 3 into get painted silver, the job Rick and Cassie did was amazing, also he repaired the front right fender also which was indeed an eye sore, Rick repaired it, you couldn t tell where it had been damaged. I had my car back in two days, Will definitely be using Maaco again, Both Cassie and Rick were both so pleasant to work with. .

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 9 AM-12 PM
Sunday Closed

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