Land Rover Tulsa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charles Michael Hinkle
a month ago
My service was perfect! Great staff coverage, especially Philips' help. All my issues handled and resolved. This is my 3rd Range Rover Sport and WE LOVE IT. I also appreciate this shortened review . Great job!

  Shawn KP
3 months ago
I wanna say thank you to John! Your service was excellent. You, the woman and gentlemen who were trying to fix the coffee machine, were the only ones there with some decency and respect to at least speak to a man of color. And thank you for the gift!

  John Rogers Jr
a month ago
My salesperson Jack was excellent. Very knowledgeable and the attention to detail in the transaction will keep me coming back. Already have 2 new build orders in with him. He takes his time and educates you on each vehicle.

  Steve Cherry
a month ago
Service the way it should be.Had to bring my Discovery 5 in for the recall and Land Rover Tulsa went above and beyond (get it!) to take care of this item along with a couple of other things and even worked with my 3rd party Extended Warranty to ensure everything was taken care of. They also know how to properly wash a car too! They are not the closest to me but I shall be back and may even take a peak at some 110s they may have also :)

  Coach Scott
a month ago
Our experience was wonderful. Jack did an excellent job of taken care us, he is a true professional and takes pride in his job. Land Rover Tulsa is a top notch dealership.

  Jennifer Jorgenson
12 hours ago
Rafael and Daniel were amazing! This was the BEST vehicle buying experience we have ever had! From ordering, to making final changes, to financing, to delivery everyone was great! The updates along the way from Rafael of the build process felt like we were definitely being kept in the loop! Thank you for making this so easy for us! Very much appreciated!

  John Catalona
a month ago
Daniel the finance manager & Jack the salesman wrote one of the worst deals when I purchased the Range Rover. I traded in my Mercedes,they gave me auction price but then sold it on the lot for full price leaving me 20K in the RED.Daniel never explained the deal to me correctly,he pushed it through quickly with a 11.9 interest rate.Also charged me 23K MORE THAN THE RANGE ROVER WAS WORTH.BE CAREFUL IF YOU VISIT THIS ESTABLISHMENT.I suggest not visiting.

  Beverley Gross
2 months ago
My check in was great, felt very taken care of and felt like the gentleman who took in my vehicle ( this was the 1st time having my new car serviced) heard me and the issues that I felt like I was having. When I came back to pick up my car, I was not as impressed. I did not get the same service rep who was so nice. I was asked if I could be helped by someone else and told them I was there to get my car and he began to get everything together but told me they couldn t make or duplicate any of the problems I was having because he put his phone in their and had someone else and it works fine, and made me feel very dismissed. This is my first Range Rover and would he have spoken to me like that if my husband had brought it in?, I don t think so, but I was made to feel like I was somewhat stupid without him saying it. My car is still experiencing the same issues as before I brought it to the dealership, so obviously something is going on with connectivity. 3 stars only cause the guy who checked me in was great to me!

  Demarco Ladd
a month ago
Not happy with service at all. I was told i needed a software update. Waited 3 weeks for a simple software update. I dropped my vehicle off in the morning. Was told by Corey they would contact me by the end of the day. No call at all until the next evening and was told they couldn't do it. Still charged 205 dollars

  Tracy White
2 months ago
Had some trouble with roadside assistance that was completely unacceptable! Called Tulsa Land Rover and they took care of me and my car. Fixed the situation very quickly and professionally. Sales and service are both top notch!

  Jeff Landburg
2 months ago
My wife and I purchased a car at Land Rover Tulsa. Jack Pritchard was our sales associate. He did an amazing job of working with us on the purchase and trade in of our vehicle. We would highly recommend them for any vehicle purchase at their facility. Thank you for exceeding our expectations...

  Kyle Lewis
a month ago
Jack was awesome to work with at Land Rover Tulsa. The process was simple and no hassle. Customer service was epic. Highly recommend buying from Jack at Land Rover of Tulsa.

  jered medlock
2 months ago
I had an unbelievably bad experience with this dealership. After being offered a vehicle for trade and AFTER the finance department running my credit .. the manager who was not even there called and notifies the dealership I was not going to be allowed to purchase the vehicle.BUYER BEWARE!!!!!this would have been my fourth deal with this dealership in 18 months.This dealership is not trustworthy. proceed with caution

  Adam Kennedy
2 months ago
I worked with John. He was the best representative I have ever worked with. He was communicative and professional. I could see that he had my best interests in mind. The whole team there is great though. I very much appreciate John and the team.

  Coach JC
4 months ago
JACK!!! Our experience and Land Rover was a great one! Jack make us feel valued and truly cared more about what was best for us rather tan just a sale. When you feel like you have a true relationship with someone it makes the transaction different!

  Ryan Hilton
2 months ago
My experience was flawless. The vehicle was clean and ready to go. The purchase process was quick and easy. They even filled up the vehicle for my trip home. Thank you, Rupy!

  Josh Barry
4 months ago
Customer service was impressive throughout visit. Service time was less than estimated. They even offered to drive me to any destination in Tulsa while I waited.

  amanda edwards
3 weeks ago
Guys always are friendly and helpful. They make an effort to go above and beyond basic customer care. They know me by name and recognize me on sight.

  Scott Foster
3 months ago
Outstanding service! A loaner was provided and the process was seamless. Thank you Land Rover for taking such good care of our family.

  Dale Williams
6 months ago
Land Rover Tulsa's service department always does a great job. Work was done properly and on time. I really like that they keep you updated through every step of the process.

  Barbara Clyma
a month ago
Tulsa Jaguar/LandRover staff are awesome! They are so courteous and professional. Service staff is phenomenal.

  Reuben Ruvakule
6 months ago
Land Rover Tulsa has the best customer service. They worked on my car full service in less than 2 hours below the estimated time. Free snacks and soft drink in the Lobby. Staffs are comforting and helpful.

  Stacey Jones
3 months ago
They get a unreliable image that's not the real record. I have been pleased with both I've owned. The brand steps up on issues that may not be covered to keep customers satisfied which is also not the norm.

  Israel Green
2 weeks ago
They did my recall on my gas flange, didn t take that long to do it. Works great, no longer leaking gas.

  Chad Tinney
a year ago
My recent visit to Range Rover service was an exceptional experience, and that is largely thanks to Corey. From the moment I arrived, Corey made me feel welcome and important. He listened attentively to my concerns about my vehicle and took the time to explain the necessary repairs in a way that was easy to understand.Throughout the process, Corey kept me updated on the progress of the repairs and made sure that I had all the information I needed to make informed decisions about my vehicle. His professionalism and attention to detail were truly impressive, and I felt confident that my vehicle was in good hands.In addition to his technical expertise, Corey's customer service skills were outstanding. He was friendly, courteous, and went above and beyond to ensure that my experience at Range Rover service was a positive one. He even took the time to follow up with me after the repairs were completed to make sure that everything was working properly and that I was satisfied with the service I received.Overall, I couldn't be happier with my experience at Range Rover service, and that is largely due to the exceptional customer service provided by Corey. I would highly recommend him to anyone in need of vehicle repairs or maintenance, and I will certainly be returning to Range Rover service in the future. Thank you, Corey, for making my experience so positive and enjoyable!

  Lee Clemons III
3 years ago
My daughter purchased her first Range Rover Evoque from Land Rover Tulsa. Eric and his team were a complete pleasure to work with and very patience with Lauren. Very professional atmosphere that aligns with our expectations from the Land Rover Range Rover brand. Thanks so much Eric Adjip.

  j tools
7 months ago
My wife and I have been range rover shopping for her all year, looked at a few cars here, jack was great in sales. This review is for the SERVICE department. After finding a year old certified pre owned in a different state because the selection at Tulsa sucks, we had an issue with the electric fan on a disco sport with 17k miles on it a few days after getting the vehicle. Called the Tulsa location, they said they could look at it Oct 4, this was August 14th! Took the car to them August 15 to see if they could work it in because who pays out the nose for a new car and the AC don't work when its 100 degrees out! Of course they are all out of loaner cars too! They probably save them for all the jaguar and defender owners! So they finished the car August 30th. The car had 30 more miles on it then when we brought it in, was almost out of gas, dirty inside, floorboard, seat etc, radio was half way up, even had a grease stain on the new leather seat! Looks as if the mechanic took it for a joy ride, not a test drive!!! Bad experience for a new first time Land rover customer! beware of the service department!The only good part of the experience was Andy and his communication, the rest of the service department needs work!Reply to owner: 9/6/23. hello brian thanks for the prompt reply.I have jacks number and have numerous text messages ranging from may 17th to June 7th from him if you would like to see them. We test drove 2 cars the day we met him, an evoque and a discovery sport and your selection was very limited. Since your a top ten dealership you must have had to many customers for your salesmen to remember us then. By the looks of the service reviews I am not the only one who was not happy with your service. I get that parts delays are a frustrating issue but that seems like something a top ten dealership could do something about, with expedited shipping, factory assistance etc. And as to the condition of the car it was spotless when we received it and drove it for 4 days before the fan issue and definitely appreciate you working it in. We would have definitely preferred to buy local unfortunately you didn't have what we were looking for. There used to be some dealers that used paper floor mats, seat covers etc, guess that's a thing of the past. Maybe you should consider using the paper protectors again since it takes two 15 mile trips to get a vehicle up to operating temperature.

  Jeffrey Fawaz
8 months ago
Land Rover of Tulsa sold me a Range Rover Sport that is CPO'd and that underwent a 165 point inspection. I wired them the funds a week before picking up the car and I was assured that the car was operating properly. Upon flying to Tulsa and picking up the car, it has come to my attention that the car is shaking badly when applying the breaks.Rafael, the salesperson tried to convince me that this shaking was normal at high speeds. Then, Tim, the sales manager, assured me that the issue is a bent wheel and he offered to give me $500 to fix it at a later date. As it turned out, the issue is not a bent wheel and requires much more substantial repairs that the dealership claims I need to take care of.Land Rover of Tulsa misrepresented the condition of the car in order to get me to purchase it. They will not take any responsibility.They have completely taken advantage of me and for that reason, I do not recommend anyone doing business with them.

  Connor Cassidy
10 months ago
Had some recall service work done for the day. John took great care of me, provided a great courtesy Jaguar, and allowed me to work from their customer lounge for the afternoon. Extremely friendly and welcoming staff, fixed my vehicle up, cleaned the interior, and topped me off with a fresh tank of gas. Good people and product.

  Heather Parmley
7 months ago
From sales to finance to the delivery & handover, my experience was great! Rupy & Mr. Honnold took care of me! They both have a lot of patience & no pressure. And I love my new car! LR Tulsa makes you want to be a repeat customer!