Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Eichhorn
a month ago
Pulled up and was grated immediately. They have a small lobby with free popcorn, coffee, and air fresheners. The services are quick and the staff are great. After a detailed breakdown of the service and cost they showed me what they did, ensured all items were buttoned up, and ensured I got what I wanted. Awesome visit and I will be going back again.
bcc3467bcc
a month ago
The Tulsa, OK location at 91st and Sheridan was, as always, great for service, efficiency and friendliness. Danielle Eaton communicated with me very well on our repair job, and everything she did and said was right on. We are so glad to have this location in our neighborhood. Well done!!!BC
Haara Gebissa
4 months ago
Danielle, the assistant manager at the location I visited (#3877 in Tulsa, OK), was very knowledgeable, kind, genuine, and made me feel comfortable to ask questions about the maintenance of my vehicle. She shared invaluable information with me about the state of my vehicle during the current visit and future upkeep of my vehicle. I have never felt more educated and taken care of than with her. 12/10 customer service!I watched her interaction with other customers as well, and she remained patient with every one while going the extra mile to make sure all were satisfied. When I have visited this location in the past for an oil change, I experienced kindness and helpfulness from other staff as well. I will always come to this location in the future for any vehicle needs that Jiffy Lube handles!
Lisa Campbell
5 months ago
I went to this location long before it was Jiffy Lube. The owner would give me his truck to go to an appointment! We used punch cards for free oil change. It was our neighborhood mechanics we trusted. When jiffy lube came in, some of the people stayed. The guy that greets me is awesome!Jiffy lube honored my free oil change card. The manager came down and assured me nothing would change! We would have the same trusted service we have always had. Honest and transparent. I've only needed oil changes, but from what I see, the manager was telling me the truth.
Steven Pemberton
2 months ago
Just got our oil changed on 2/13/24 and they were incredible! Not only did they change our oil, they vacuumed the front seats, and even helped us get a discount.Amazing service, this will be where we will come from now on!
Cynthia Alegria
7 months ago
The manager gives Superior red carpet customer service!!!! I literally drive out of my way for this Jiffy lube! He escorts you to the store opens tells you where the bathroom and drinks are! 5 star doesn t do this place justice at all! 100 stars for ROYAL CUSTOMER SERVICE!
Red Raven
5 months ago
They changed my oil but marked on the receipt that they vacuumed my vehicle,cleaned my windows, topped off the fluids, and aired up my tires.But they didn't.Asked for high mileage synthetic. Nope.They acted somewhat resentful at having me there. Not sure why.
mary hancock
a month ago
Very happy with garage door repair. Explained what was required and worked efficiently to complete job. Would highly recommend jiffy lube!!
Kipp AA777
2 months ago
Went in for oil change. Very good experience. No hard up sell. Did the job fast had me in my way. Great job!
Roy Hill
3 months ago
Jiffy Lube doesn t stock my oil filter. I had to leave and go to O Reillys Auto Parts and get my filter. Then when I returned I had to wait in line. I also felt the price was rather high compared to what I pay to have my new car done at the dealership. I will not be returning to Jiffy Lube. I also showed a coupon to the tech when I arrived for $20 off of the price, when I went to pay I was told it was not valid for this location. I had to settle for a $10 off coupon instead. Not happy at all.
Jeff D.
a week ago
Danielle is awesome! Highly recommend services outside of oil change.
Deborah Boevers
a month ago
I trust this Jiffy Lube at 91st and Sheridan....they ask questions, they listen to my concerns, offer recommendations and ARE NOT PUSH!I recommend this Jiffy Lube, I don't know anything about the others.
Ana S.
8 months ago
A great group to work with, I ve taken my car in a few times and they have always squeezed me in and gotten it fixed up quickly. I appreciate their transparency with the repairs and I appreciate that they don t try to pressure you into getting anything unnecessary done. Danielle the shop manager (?) is the best! It s so nice to be able to talk to another woman at the shop, as it s sometimes intimidating to discuss things like repairs, which I know nothing about. They are all the best, trustworthy, knowledgeable and kind, going above and beyond for me a few times. They are going to be my regular shop from now on and I ll happily recommend them to anyone asking for a good repair shop-btw, they are full service mechanics and do repairs and maintenance beyond just oil changes.
Preston Long
2 months ago
Charged 10.00 to remove the dust cover and lied about why! Never mentioned this charge before today. Never ever use you guys again. Terrible company. Don t even deserve 1 should be a -100%
Marecus Lyons
a month ago
Ease of doing business. Sat in the car while I waited. Professional team serviced vehicle. Communication was clear throughout service!
Elizabeth Ann
3 months ago
I was surprised at how fast they were, and they vacuumed my car! Employees were super friendly.
Monte Carson
4 months ago
POOR, POOR, POOR. IVE TRIED TO BE FAIR AND OVERLOOK PAST EXPERIENCES, BUT THIS WAS THE THIRD AND FINAL TIME TO RETURN.FIRST SITUATION:WAS TO CHANGE A LEAKING FITTING. HAD TO FINISH THE WORK WITH A DIFFERANT COMPANY.SECOND SITUATION:WINDOWS WERE FILTHY AFTER SERVICE. STREAKS AND HAZY AND HAD TO RECLEAN.THIRD SITUATION:I HAVE A HIGHER MILEAGE CAR I USE FOR WORK. A TAPPET TICK EVEDENT FOR 3 YEARS. THEY HAVE CHANGED MY OIL IN THIS VEHICLE SEVERAL TIMES OVER THE PAST 9 YEARS. THIS TIME THEY REFUSED SERVICE DUE TO THE TICK. REALLY????THEY JUST LOST MY BUSINESS ON ALL VEHICLES. I HAVE 4 THAT WILL NEVER ENTER THIS ESTABLISHMENT AGAIN..POOR, POOR, POOR...
Laura W Jennings
3 weeks ago
Such a wonderful and quick oil change today!! Highly recommend
Jessica Abraham
5 months ago
Very helpful and they were able to get a me a good deal on an oil change and filter replacementServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Matthew White
5 days ago
Can t trust this store. They will take advantage of you. Even after 7 yrs spending thousands for their service today they tried to hose me. It s so disappointing and hurtful. Now it s an inconvenience. Thanks Jiffy Lube for ruining a great shop. That s what franchise's do. Greed and careless about their customers
Caney King
10 months ago
Usually they change my oil and I m set. I took my car to their location that handles ac and they told me to come back. They said that they HAD to do diagnostics b4 booking my car to the machine so I wouldn t pay for something and my ac still not be fixed. This makes sense to me. But when I brought my car back they DIDNT do diagnostics and I payed 235 for my ac to still be hot. And I still don t know why. But they re so gracious to offer to replace the whole system for 1500 w/o knowing what s wrong.Service: Air conditioning
Missie Chapman
a month ago
Gone here for years and have always had a good experience.
Thomas Guiney
a week ago
They never vacuumed my truck.Asked Tim a question about a light that was on never gave me a straight answer very rude I won't be back there.
Aster Terrell
6 months ago
Got an oil change. The people there were very friendly, and the service was quick. Would absolutely recommend this place.
Justin Gossett
4 years ago
I can only give one star due to their choice of using the incorrect oil filter. I have just changed my oil for the first time since this Jiffy Lube did and upon removing the filter I noticed that is was quite small, in fact my filter wrench I have always used was too big. After getting the filter off I compared it to the OE Ford Motorcraft filter FL-820S that is standard equipment for my truck and the filter Jiffy Lube used is 1/2 the size. It s possible that the smaller filter doesn t have equivalent flow rates and filtering capabilities as the OE filter. Ford engineers selected the OE filter for a reason and that is what must be run on the vehicle. I did not see any engineers at the Jiffy Lube to make this determination to run a smaller filter. I will not be going back due to their neglect and creating potential damage to my motor.
Jean Hogan
7 months ago
Service was fast and thorough. Price was more than I had been paying elsewhere but convenient location offset that while all the road construction is occurring in this area.
Tom Seng
a year ago
Quick, full service oil change. They showed me my dirty cabin air filter and replaced it. I questioned my engine air filter and they showed me it was fine. They could've just changed it out and charged me but they didn't.Service: Oil changeService: Oil change
Krista Keesling
a month ago
Tim's customer service is exceptional!! Highly recommend
Devin Wilkins
a year ago
Affordable and quick! If you are reluctant to try this place because they're part of a franchise of Jiffy Lube's, don't be. This location in particular is superb. Quick. Honest. Kind. Not going to try to sell you stuff you don't need. It's what a mechanic shop SHOULD be. Try them. Or don't that way they won't get too busy and I can keep using them with ease!Services: Transmission, Oil change
jes cole
2 years ago
We took our car here to have some much needed repairs and they were upfront and professional about what needed to be repaired and the cost for what was needed. Samantha is awesome! She kept us informed about everything that was needed, when to expect the repairs to be completed, and let us know right away when something unexpected happened. We can hear her sincerity and smile in her voice! She's definitely an added benefit to the amazing job the mechanics do here!Services: General repairs & maintenance, Engine repair, A/C installation & repair, Air conditioning