Wilson Buick GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trent Ragar
4 months ago
Smooth experience buying work trucks for my company from Arkansas. Emma in sales was really great and we pretty much wrapped it all up through text. James in finance did everything through e-sign and talked me through the documents over the phone. I buy a ton of vehicles for my company and this was definitely the best buying experience I ve had in a long time. Thank you!

  Christy Lench
2 weeks ago
Emma Clayton is wonderful! My husband bought a vehicle through her back in February and he was very happy with the process. I decided to see what vehicles they had that i might be interested in and she was so helpful in helping my find the exact features I was wanting. We worked a deal and I am very happy with my new vehicle. We have bought our last 4 vehicles from Wilson and will continue to do business with them in the future. Great prices and amazing people!

  Patrick Coyle
3 weeks ago
Excellent service, purchase was done mostly by text and phone, due to distance from dealership. Emma who handled the sale was very responsive and got everything done quickly, even with a trade in. Stopped by dropped off trade in, finished the paperwork quickly. Had a dealer installed option, and will pick up the vehicle in the next couple of days. A great experience.

  David Cox
a week ago
Emma was amazing! She was responsive from our first reach out, communicated clearly and professionally throughout, and secured the deal with arranging for our new Yukon Denali to be transported to Colorado. Highly recommend!

  Brien Mikell
4 weeks ago
I am writing to express my extreme dissatisfaction with my experience purchasing a truck from your dealership. I feel that I have been mistreated and misled throughout this process.From the beginning, I paid for a product not delivered in good faith. Despite my repeated requests for a refund, your staff has lied to and deceived me. All I have asked for since day one of working with your dealership is for you to act with integrity. I expect you to do what you say you will do when you say you will do it.I hope you will take this feedback seriously and make changes to ensure that other customers do not have to go through a similar experience.Please do not reply with your canned " I am sorry about your experience, please call us at (***)***-****. If you genuinely cared about your customers, you would reach out to them, not have them call you back.I understand that I am only one customer with one voice, but I will do everything I can to let everyone know the lack of integrity Wilson operates with.

  Brian Swope
a week ago
It started with the manager doing well on trade-in values, followed by the salesperson making the deal flow quickly and finance was quick and changed gears well when a bump came in the form of high rate. Finance found a better deal and the tech advisor drove it home with a thorough overview of the goodies.

  Linda Gentry
2 months ago
I had been having an issue with my Buick. I took it to Wilson Buick GMC in Stillwater, OK. and the treatment I received from the service team was amazing. They all treated me with the most kindness and made me feel assured my car would be fixed. They called me and kept me up to date as to what was happening. This is why I drove an hour and a half for this kind of service 10 star treatment. Plus the person that sold my car to me was there for me. Just a great team

  Jaqueline Bandy
a month ago
I ve used this dealership for about a year now. I always have a stress free experience. Everyone is kind and good about explaining what the service is or what issue was found. As a college student I find comfort in how I am treated with the same level as respect has other customers

  Jacob Nugent
4 months ago
My experience with the Wilson Auto Family was amazing! Cole set me up with the appointment that was most convenient to me, and Aiden made sure everything was perfect and even detailed my truck for me as well. I wouldn t take my vehicle anywhere else for servicing. They are truly the best group in the state!!

  Rodney Vollmer
2 months ago
Purchasing a vehicle from Wilson GMC was the easiest and best experience I ve ever had buying a vehicle. Emma was fantastic to work with, and I would recommend working with her when you plan on purchasing a vehicle. She made the entire process very simple and comfortable. The paperwork process was very easy and straightforward as well. I would highly recommend!

  Ron and Heather Wallace
4 months ago
The entire process and everyone we had contact with was amazing! Sales staff was attentive and not pushy, financial staff was the same, time spent there was minimal for the transaction. 5 stars all the way!!!! We will be back for my wife's upgrade and recommend to our friends and family.

  A Hoover
3 months ago
I have bought several cars from here and usually have outstanding service. I have been disappointed with my last purchase due to after sale issues. I wanted a heated seat installed and they kept putting me off saying they didn t have a car to loan out. Trying to refinance as agreed upon after 3 months did not go smoothly. Still trying to get that worked out. We are on day 5 of communication over this. I feel like they were not really invested in after the sale care.

  Melissa Harrison
a month ago
I actually bought my terrain from another dealership bad choice on my part but have used Wilson Chevrolet service department for the maintenance of my vehicle and they are professional and friendly and truly do their best to look out for your best interest as far as your vehicle is concerned. I highly recommend if you want a trust worthy place to take your vehicle.

  Sarese Kernes
5 months ago
The best car buy experience!! Joshua Turpin was hands down the best salesman I ve ever worked a deal with. Never pushy, anyways kind and respectful. Finance department was the same, never felt pressured into anything I didn t want and felt heard and helped! Even down to atmosphere of being there, the entire staff was friendly and some even help entertain our 2.5 year old while we got the paperwork completed. We will most definitely be back for further vehicles! Thank you Wilson Chevrolet!!!

  Brittany Holmes
6 months ago
Jake and Daviaun were hands down the best sales professionals I have EVER dealt with and this is my 7th vehicle purchase. No extra unnecessary fees were added. What we saw on the sticker is what we saw on the PO. We came all the way from Duncan and have zero regrets!

  genie.baumann
4 months ago
I brought my vehicle in for an oil change. The service tech was courteous and helpful. The waiting area was clean and comfortable. Coffee pots were all empty! I was in and out in less than an hour. Thank you!

  Amanda Baker
5 months ago
Emma Clayton helped me and my fianc� find a vehicle suited for us! She listened to our needs and wants and accommodated all of them. She was so kind and helpful through the whole process. She has a fast response time and she even delivered our vehicle to us 1 1/2 hours away! Thank you, Emma!

  Woodturner GlenK
3 months ago
Wilson had the truck I ve been looking for, for more than a month. Sam Jarmillo was a pleasure to work with and a very pleasant person all together. A great big THANK YOU to everyone involved in buying a new vehicle.

  Damon Ross
4 weeks ago
Wilson dealership was easy to deal with ! Very nice approach to customers with no pressure! Emma Clayton was very helpful and knowledgeable. I highly recommend this dealship!

  Dan C
a year ago
I bought a truck from here. It was an extremely fast and smooth buying process. The two guys I worked with were very professional and polite. I really appreciated the straightforward, transparent approach they took, no gimmicks or tricks. And the best part was that I got a brand new truck for $43,000!!! It didn t have many bells and whistles but it runs great and it s a very smooth ride. Even though I live in Kansas I will be using these guys again in the future, we ll worth the drive.

  Jon Dufresne
2 weeks ago
Great buying experience. They went above and beyond to get me and my wife into 2 vehicles within a certain budget. Have bought 3 vehicles with the Wilson family and couldnt be happier with the experience each time

  George Edward
a month ago
Joey did an excellent job working every angle to secure the vehicle I selected and was very patient and helpful in getting all the information to me immediately.I appreciated his honesty and willingness to support my concerns and provide the BEST customer service!

  David Schaller
4 months ago
David Wiggins was great. He was patient, knowledgeable, showed us several different models explaining features of each. After we made our decision, he helped with programming our phones and getting us synced in with the car. We never could have figured it out on our own. Thank you David

  Joe Williams
4 months ago
Very pleased with Wilson GMC. All work was done in a timely manner and at a competitive price. Greatly appreciate the ride home and pick up to return to the dealership to get my vehicle. Everyone was friendly and courteous.

  Sally Gerberding
2 months ago
We drove almost two hours from Kansas to visit the Wilson Buick franchise. Every single person from our sales person, sales manager, finance person to the owner were welcoming and knowledgeable making our purchase of a 2024 Buick Enclave a very enjoyable process. Absolutely NO pressure from anyone which we greatly appreciated.

  Jamie Caldwell
4 months ago
We had a wonderful experience at Wilson Buick GMC. Emma Clayton helped us & she made the entire experience very quick easy! She knows her stuff! She was extremely knowledgeable & answered all our questions!! Go buy a car from Emma at Wilson Buick GMC!!

  Deborah Fitzgerald
a month ago
Everyone one there is great. They go out of there way to help you and make sure you're satisfied with your choice. They are super helpful, I highly recommend them.

  devin surface
a month ago
So helpful and quick! I came in to service my car and got a whole report of what may be diagnosed in the future with some more miles. Ex: transmission fluid, brake/ tire life

  Jordan Reyes
6 months ago
We purchased a CPO 2022 Denali Sierra from Wilson Chevrolet recently. Our purchases are for business-use, so transparency is key in our transactions. Overall, here is how we would rate our experience:Dealership:Clean, very friendly and informative staff.Sales:Very helpful without being overly pushy. Seemed to be extremely honest, which was the highlight of the purchase. Salesperson was very willing to help out in any way he could.Finance:Finance is the reason for three stars. I consider myself more informed than the average buyer, mainly due to my career in real estate and familiarity with the rising rates. I was expecting to pay what I researched is typical with good-great credit (and, ultimately I did). However, when wrapping up the deal the finance department decided to be deceptive and congratulated me on getting a 10% interest rate. Thankfully, I knew what to expect and told them nevermind, I will utilize my personal bank, as I was already approved through them. The finance manager responded with, oh no need, we will use another bank at 6.99% --------I understand wanting to utilize a product that benefits your business. What I do not understand is a lack of transparency or truth in such a key area of business. This otherwise happy experience, due to this reason, left me with a very fraud-like feeling. In our industry, they would call this putting your business in front of your customer, which is not a good way to gain future business.

  Kyle Dace
4 months ago
I am finalizing my third truck with Wilson s GMC and the experience has been fantastic every time! Aaron and Ty will take great care of you- highly recommend!