Joe Cooper Chevrolet Cadillac Service & Parts Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D B
a year ago
Loved the service. I had 2 salesmen and they were bothe knowledgeable, respectful and professional. Did I memtion....LOVE my new ride

  Donnasfocus
2 years ago
Came in to look around, not expecting to find anything i liked. While walking around I found a vehicle I had to have. Joseph Allegre was so helpful and wasn't pushy at all. I had questions he answered them to my satisfaction. After being there 6 hours Janine in finance had paper work together I signed and walked away happy as a lark.

  Jon Vernon
6 months ago
Excellent Service. Although, I have a ton wrong with my truck, they found everything that needed fixing. They detailed everything in a video. They made suggestions and recommendations. They have been a great help and have been great customer service technicians.

  John Perrine
8 months ago
Everything was great until i realized i was lied to. Took the vehicle to get checked out somewhere else at joe cooper dodge of yukon , and realized i was lied to nothing i was told was replaced was replaced and it dis not pass the inspection, but somehow it passed the inspection at cooper csdillac chevrolet in shawnee. Despite calling for 2 weeks and trying to get the vehicle fixed, waiting on call backs not recieving them once they found out the warranty they sold me and said covered these thing doesnt cover it at all. They wouldnt even honor the 3000 mile cooper certified. I was lied to now im left to fix thousands of dollars in replacements that i can not afford. I will never refer anyone to this place! Was told if i had of something before i left the dsy of purchase it would be different, hard to say something when your told the reason it does that is because they were just replaced. This place does not honor there word in anyway. Will never be back and will definitely tell every one to stay away from here. Bad business for sure!

  Kyle Peckham
a year ago
Bought a truck there called over the course of a month or so to get a service plan that I never even wanted or agreed to canceled. The main reason was because the agreement stated you had to use in Shawnee at there dealership. Well I drove an hour and a half to get the vehicle. So knowing full and well I couldn t use this service plan it was tacked on to my payment anyway to increase commissions. I would absolutely not agree to something I couldn t utilize that was like 180 dollars. I m just a little disappointed it hasn t been taken care of yet.

  Sarah Wilson
3 years ago
Had a great experience at the dealership but the used van I purchased less than 40 minutes ago is now broken down on the side on I40. The vehicle test drove fine and seemed like a great car and now it wont accelerate, it's over heating, the power steering went out. Less than 10 miles down the road from the dealership.

  Bign Clevenger
2 weeks ago
Sit on hold for 30 mins only to get hung up on

  William Hagen
8 months ago
Got me in for oil change, tire rotation and wash. And seatbelt recall 2hrs all done . Thank you

  J J
3 years ago
Slowest oil change in town (>3 hours) . Will charge you $55 dollars to install an in-cabin air filter that's $10 at Autozone and 5 minutes of work to put in. $46 to install a $20 engine filter that's another 5 minutes to put in. Tells you your car's hard idle sound is "normal". Will mess up your tire pressure monitoring system and tell you the sensor needs to be replaced for $140. Took it down the road to an excellent establishment on Kickapoo by the name of Discount Tire. They fixed me right up and we had a laugh at Joe Cooper Chevrolet's expense.Reviews are meant to warn potential customers of the pitfalls others have experienced. This is just a recount of the service I've received there over the past 6 months.Services: Tires, Oil change

  nana Mcd
9 months ago
They are very polite and do not pressure you. They are efficient and trustworthy. Ask for Shiloh.

  Debbie Nelson
8 months ago
Oh it was fantastic we bought a new car well it's SUV

  Peggy West
6 months ago
Good customer service

  Billy Coats
10 months ago
Good quality and quick service

  Mike Atchley
a year ago
Great service