Downtown Auto Body
4.8 (75)
118 W Main St, Shawnee, OK 74801
(405) 432-5343
downtownautobodyshawnee.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Downtown Auto Body is a reputable auto body shop located in Shawnee, Oklahoma, known for its exceptional services in body repair and painting. The company is highly recommended by satisfied customers for their professionalism, quality work, and excellent customer service.
Services offered: Body repair, painting, trim services, steering & suspension repair.
Downtown Auto Body Reviews Summary
Pros
- Excellent customer service and communication
- High-quality work and attention to detail
- Efficient and timely completion of repairs
Cons
- Pricing discrepancies reported by some customers
Suggestion
Ensure transparency in pricing and adhere to initial estimates to avoid customer dissatisfaction.
Positive Words
Excellent, great, recommend, professional, friendly, quality, amazing, highly, impressed, recommended
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dale Nesbitt
11 months ago
I've never been in an accident for the 45+ I've been driving. I got hit by a deer and it wiped out my front end. Down Auto Body was recommended by my both Insurance Company & my dealership. KIM JOHNSON co-owns this company with her husband AND I was treated with the utmost respect, courtesy & informative knowledge of what they do best...FIX CARS. I highly recommend this business to anyone & everyone that needs body work on their vehicle. They are honest & don't cheat you out of fake work. Kudos to Kim & company.
Jonathan Kolarik
2 months ago
These people know what they are doing! They are courteous, professional, and get the job done right the first time. They are my new, trusted resource for body shop work in Shawnee Oklahoma! Absolutely wouldn t think of using anybody else.
Chad Sargent
2 months ago
I gave them five out five star, because they they had a hard time finding and getting the parts my truck needed to repair it, and the job they did was excellent. You can't even tell it had damage to the left side of bed, left cab corner, and left back door. Thanks you guy for all the hard work you did on my truck.
Jennifer Dillon
2 months ago
This shop was awesome got my car in and out in less than a week. The finally price was underestimated cost. The work was flawless and made it look new.
Patrick Pedersen
2 months ago
Have had my Corvette and my Challenger done here and they know what they are doing. Great job and service will keep going to them.
Catelyn Baack
5 months ago
I just got my car fixed at this place and they were very nice and got it fixed earlier than the expected due date. Would recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Chelsie Spears
6 years ago
Walked me through the insurance process and helped me upgrade my bumper with little our of pocket expense. Very happy with the service and staff. They will always be my choice for body repair.
Shelley Van Oster
a year ago
This place was recommended to me by a friend when I needed someone to repair my car after being rear-ended. He said they would take great care of me, and he was right. Amazing service and great communication. I will definitely be a repeat customer!Services: Painting, Body & TrimServices: Painting, Body & Trim
Shane H
a year ago
When my wife's suburban was run into by a little old lady who hit the gas instead of the break in a Wal-Mart parking log in Choctaw we weren't to worried about it but after the body shop that our insurance sent me as their preferred collision repair place didn't seem to even care enough to slow down & answer my questions we took some friends in Shawnee's advice & took it to Downtown Auto Body.The owner met us at the desk & after walking out to take look at the damage told us that they take all insurances & would do all the paperwork & deal with getting the adjuster what she needed so we didn't have to worry about any of it I felt pretty comfortable with out choice. After a short bit they called & it was parked out front when we rolled up looking good as new. They let us know that the work they did was guaranteed & I signed 2 pieces of paper then we were done. Highly recommend this place, just a stress free deal the entire way through it. Can't say enough good things about them.Service: Body & Trim
R P
a year ago
Good people. They were the last stop for my totaled vehicle after being given the run around by my insurance company and a large car dealership in Shawnee Oklahoma. Kim was even kind enough to meet me with my license plate and have her guys pull my battery and hold it for me. She was very sweet, funny, and professional. Very nice lady! I appreciate her help with this matter and if and when I need auto body services you can bet that's the first place I'll go.
Linda Rose
a year ago
They did an excellent job of keeping me informed. They took care of insurance updates. The car looks great, they even cleaned the inside of my car before.pickup. I'd recommend Uptown to anyone needing work after an accident.Service: Body & TrimService: Body & Trim
Robby Dragman
a year ago
It was a pleasant experience with this business. Being involve in an accident is no fun but they made the process of handling the damage to my vehicle very easy. Kim kept me updated on the repairs and always answer back if I had any question. Highly recommend this business.Services: Painting, Body & TrimServices: Painting, Body & Trim
John Roy
2 years ago
Downtown Auto Body was the best experience I have ever had with a body shop. They were very nice, kept me up to date on the repairs and did a wonderful job on my car. They didn't try to screw me on the cost either. I hope I won't need a body shop anytime soon but if do I will definitely use them again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Kelly Sewell
8 months ago
I have had them work on a few of my vehicles. Could not ask for a better looking job. All of my vehicles are black and when I get the trucks back they always look perfect.
Matt Niksch
4 years ago
If you want your classic car repaired correctly and done right this is the place to take your car to they are great and did an awesome job on my truck it was rear-ended and I was pushed into another car damage on front and back this is the end result it looks brand new
Kaci Murry
7 months ago
Have used them a couple times and always do a fantastic job! Crew is always friendly and get a great quality of work!Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Jacob Kiper
2 years ago
Downtown auto body was recommended to me by several coworkers for their prices and personal experiences. The work was done quicker than what would have been done at a bigger, chain body shop. The one I thought about using wasn t able to get me in until almost February and I wouldn t have had my car for over a month depending on parts availability. Downtown auto body was able to get parts faster and of better quality.Services: Painting, Body & Trim
Sue Downey
10 months ago
Very knowledgeable and quick. Got estimate within 3 hours of them looking at my vehicle and taking photos. Impressed with level.of professionalism.
Melody Gunter
2 years ago
I this is my 2nd time to use Downtown Auto Body for a non-body shop issue and they fixed my problem both times. They provide great customer service and do high quality work. They work easily with your schedule and don t fix things unnecessarily. I will use them again most definitely!!Service: Body & TrimService: Body & Trim
Hayley Graft
6 years ago
If you need an auto body repair, this is the place to go! These guys are absolutely amazing. They walked me through the insurance claim process (I had never done that before), stood up to the insurance company when they weren't taking care of me, completed the work in a timely fashion, communicated with me regularly, and did way more work on the car than I ever could have asked for! My car is a 2008, and it looks almost brand new!!! I am so impressed by them. They really know how to make a customer feel special and taken care of. I'm coming to them from now on, and recommending them to everyone I know. Their kindness is astounding. I love this place!!! Thanks so much, guys!
Stefanie Bray
5 years ago
They got my car fixed and it runs perfectly and my cars parts are not common and cheap, friendly staff that kept me updated along the way. They also painted my dads car and it was about 1/2 the price than the other shops around. Highly recommend them.
Elvin
4 years ago
Excellent work! I was rear end and pushed into another vehicle. Downtown Auto Body handled talking to the insurance agency. I've been driving the car now for over 2 weeks and no squeaking or moving of the replaced panels. The seams between the panels that were replaced and the ones that weren't are spot on, actually even better than what they were from factory. The paint is a spot on match too.
John Parks
7 months ago
Was able to walk right in and get a written estimate created for me in under 10 minutes. I look forward to seeing what they can do next
Brokelahoma ChickenFry
3 years ago
Great business. They got me in quick. Gave me excellent service. Had hoodpins installed and rock guards/mud flaps installed. Scheduled in quickly, done less than 2 hours and more than fair pricing.
Jake McElrath
4 years ago
10/10 in my book. Just got my Gt500 back after hitting a deer. I was amazed to see my car looking better than it did when i purchased it! Thank you to the team at Downtown Auto Body you guys are amazing and do great work!
Renee W
a year ago
One the best body shop here in Shawnee 10/10 recommend they did an amazing job fixing my car they are very nice and real easy to communicate with!
Terressa Tuttle
a year ago
Great group of people to work with! Very friendly and they do meticulous work. Definitely recommend them over all the others!Services: Painting, Body & TrimServices: Painting, Body & Trim
David Sing
3 years ago
I brought a pick up in. They low-balled the estimate to get the work. Jacked the price up $1700 after they began work. Did good work but I advise you bind them to their estimate by contract.
Angela Motley
a year ago
Beautiful work. My truck looks brand new! Kept me apprised of the progress weekly. Highly recommended.
Brandy Tyner
5 years ago
These guys are amazing, and so helpful. They shoot straight and work with you to make sure you get the best care possible. Any auto body questions or work you need, these are the guys for sure. They definitely know there stuff.