Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chrissandra Anderson
3 months ago
Have used SS collision repair twice now and never had an issue. They are very straight forward and helpful in all areas. Including the break down of issues and charges. Grant went above and beyond to make sure the electrical issue I had after repair was dealt with accordingly, even reaching out to Mazda himself to understand the issue. I would use this company again if needed!
MR. NOPHUCKSGIVEN
2 months ago
Been waiting on that email for my estimate all day. Guess I ain't gonna get it. This place is flawed. Tried calling only to keep getting sent to a voice mail. Finally answered at 3:00pm. Just went for a simple estimate and got the run around. Then when I FINALLY got it, it was for the wrong vehicle. Definitely won't be going back.
Joshua Hicks
6 months ago
They requested that I pay in cash and told me that if I paid $1,400 in full with cash that it would cover the cost of repairs. When I picked up my truck they said I need to pay an additional $600 cash. When I asked them about the $1,400 cash paid in full they told me that they never said that and I owed more. I offered to pay the $1,400 cash and the remaining $600 on card. They said that if any amount was going to be paid on card that they could not offer a cash deal and it would be significantly more expensive. I was already two hours late to work after going back and fourth with the manager so I had no choice but to pay the higher amount with my card. After I gave them my card they said they could not accept my Amex card. So I was left to have them drive me to the bank and withdraw the extra $600 cash out so I could get my truck back and head to work. It felt like a hostage situation. Not to mention my truck was covered in dust and not detailed. The owner would not reply when this was happening and the owner s wife did not ask me to stay to work things out. Neither of them were at the shop while this was happening. Only a manager named Grant which originally told me the cost pf repairs would be $1,400 cash over the phone. I can at least say they did do a good job on the body work. However the moral of the story is get everything in writing and don t do cash deals. Especially with this business.
Charles Butler
2 years ago
I tried fixing and painting my tailgate myself. As seen in pictures... Turned out horrible!I called Sand Springs Collision Repair, they gave me an upfront price, painted it, and fixed it beautifully all within literally 24 hours!! Thank you so much! Amanda was Very professional, kind, honest, & fair. I would highly recommend using them! Thank you so much!!Services: Painting, Body & Trim
Tim Bolt
a year ago
I wouldn t recommend this place. We took our car here was told it would be at most 3 weeks it ended up being 9 weeks. I called several times to check on the car and they had an excuse every time first it was we re waiting on ordered parts then it was we order the parts and they were the wrong parts. Then they just quit calling me back. I finally got a finish date from them, called to double check that it was finished. Then when we showed up the car wasn t even finished it was missing a plastic bezel around one of the parking lights. They told me it would be delivered in a couple days and they would send somebody out to install it. Two weeks goes by I call nobody calls me back then a week later I call and finally they sent somebody out to install the bezel communication at this place is lacking to say the least. All I want is a phone call when a problem arises that will push the date out farther I feel like that s not too much to ask for. Ended up giving me a $50 discount. GTFOH
julie adams
7 months ago
I had my Toyota repaired here last year. . The job was satisfactory but then recently i had an issue that required a corrective repair . Grant at sand springs went above and beyond to make sure my car was repaired on tbe same claim at. O cost to me. Thx Grant!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Steven Tatum
6 months ago
Go somewhere else.No integrity, No Honesty.9wks with no progress.7wks of being told it's gonna be next week.5wks of being told they're waiting on parts.No efforts in communication, no efforts in follow up and the same repeated lines everytime I call or go in for a status update.
Danna Malone
a year ago
I HIGHLY recommend Sand Springs Collision Repair. My son played GTA with three deer and was not successful in his quest with the third deer (he hit the deer) with his 2022 Nissan Sentra. This was his first adult purchase and he was devastated. We could not find a collision repair company in Tulsa that had any immediate openings and was advising 5-6 week waits. I called Sand Springs Collision Repair and spoke with a woman who was kind and understanding. She put us on hold and when she came back she advised that they had had a cancellation and if we could get the car there they could get him in. We got it in the same day. Insurance was started. Nine days later my son called the insurance company to find out when they were going to authorize the work and the insurance company told him they cancelled the claim. I called Grant and we talked and we figured a way that my son could get his car repaired at a minimum cost to me. THANK YOU GRANT! THANK YOU SAND SPRINGS COLLISION REPAIR!Service: Body & Trim
Heather Wheeler
a year ago
They rock. Really good owners Dustin & Amanda, and great service... If you need body work done on your vehicle this is the place to take it... Randy Rudisaile is the best collision guy out there so make sure you request he do the work on your car!
Carolyn Alfred
a year ago
Grant and his entire staff are friendly and efficient in providing prompt service. There was ALWAYS someone available to take my calls with the answers I needed. Collision repair is not a happy occasion, but their care and concern for my mishap brought a smile to me for my broken down Jeep. Thanks guys!
Jessie Stewart
9 years ago
I asked around and read many reviews before selecting Accurate Autobody in Sand Springs. Jason and the folks at Accurate were great to work with! I asked numerous questions about their practices before I agreed to let them do the repairs and felt confident that they would do a great job. Although our car was declared a total loss by the insurance company Accurate was very knowledgeable, friendly, and went above and beyond to ensure we were happy. Our insurance coverage did not pay for a rental during the one week it was being processed. The great folks at Accurate had a rental there for a phenomenal flat rate.While I hope to never need their services again, I'll be sure to go to them if the need arises.
Heidi Marie
2 years ago
They did do good work but there communicate is very bad and not honest when you have questions. Was told car be done and it wasn't just to be told a new date. New date came and still not done due to not saying they was waiting for items. Took 4 weeks longer due to that.
Jim Bowers
8 years ago
Totally agree with the review before meI have used this place several times over the past few years and was always happy and was always very professional back then. Had another accident and went to drop the vehicle off without even getting a price since I have had a good experience in the past. No one that was there the last time is left and the new group is so unprofessional not only in there dress but in the actions as well. I asked several basic questions on repairs and insurance timing and the crew before always had answers and was willing to work with us however these new ones are just idiots there's no easier way to put it. Needless to say felt very uncomfortable leaving my keys with these guys in fear they would make issues worse rather then fixing my car so I ended up trying another shop in town and so far so good. If you like hillbilly red necks working on your car this is the place but if you want some professionalism and a good experience I suggest shopping around
Les Myrick
2 years ago
Very professional, friendly, and quality work. I highly recommend this facility for automotive paint and repair. Ask for Matt. He will make you feel at ease throughout the repair process. He is very skilled and knowledgeable in his trade.
Spencer Colgan Wallpaper & Painting
a year ago
EXCELLENT. PERFECTION. EXCELLENT!!!!!!!!!!!Brett removed a dent in my door in less than one hour. He is the best dent remover I have ever seen in my life; if you are a perfectionist and want your car to look excellent, go here. EXCELLENT service!Thank you!!!!!Service: Electrical
Sarah Plowman
4 years ago
Very pleased with my experience with Accurate Autobody. I dealt with Dustin who is a really nice guy and went out of his way to help me out when I caused some damage to my new car while backing out of my garage one Monday morning. We hadn t even made our first payment so needless to say I was very upset. Not a good way to start off the week for sure! He ordered the door handle needed and worked with his paintless dent repair guy to make it almost like new again. Unfortunately the metal was stretched too much for the PDR to work perfectly but if you didn t know the damage was there and don t look too close it s pretty darn good. This is my only experience with them but based on it I would definitely recommend them.
Yvon Farmer
8 years ago
I rented from Hertz, they were my pick up and drop off place. I wanted to bring the car back early was told that I could by 6, there was just one problem they close at 5. That was just one problem. To start off I had a problem with the car. So as instructed I called to report the problem they did not know what to do. Told me to call another number knowing I wad driving. Instead of trying to find out the information. Makes me wonder how the communication is there.
Jamie Macfarlane
2 years ago
We were told it was OK to pick up our vehicle and we drove 20 minutes to pick it up and when we got there they would not release the vehicle due to miscommunication between them and the insurance company, so it was a waste of time and gas and our truck was not released to us.
William Runnels
2 years ago
I hope you don't need the services. But if you do give them your business. Professional, courteous, they work with a)l insurance. I am happy.
Joel Hahn
7 years ago
Yvon Farmer, you should have gone to enterprise. Hertz has a reputation for not taking care of their customers. Plus, they got the whole "pick you up" thing from enterprise anyway. Enterprise was picking people up in 1974, way before anyone else.
Janet malicott
3 years ago
We were very happy with the work that they did on our truck! It looked wonderful!! We will use them again!!Service: Body & TrimService: Body & Trim
Edward Middleton
a year ago
These guys are very reasonable for auto body work. I highly recommend this place
Jenny Allford
6 months ago
Out of glue probably from keystone Chevrolet gluing their cars together!!!
T G
11 months ago
The guy I seen told me things needed to be replaced that 3 other places told me was just fine.
Carey Crane
3 years ago
Very nice people! They listened to all I had to say. I hope we can work together in the future!
Cory McMurtry
3 years ago
They are very caring people. I would recommend them any time. Thanks Dustin.
tyler campbell
2 years ago
This place is awesomeFrom start to finish!The owners are honest and go above and beyond
Melissa Sequichie
2 years ago
They were very thourogh and even detailed ..was honest about the cost ..i was very pleased
Giavanna Scarafiotti
3 years ago
Worked well with my insurance. Staff was compassionate about my circumstances.Service: Body & TrimService: Body & Trim
Bryson Smith
2 years ago
I just love that place. Professional people and damn good work!!!