Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jimmie Lewis
2 months ago
Its alright if u have an idea what ur doing or looking for but if u don't sound confident and know what ur talking about then they aren't much help

  JP Pierce
a month ago
Awesome service. Knowledgeable staff always work with me to get the correct parts for my car.

  Yvon Farmer
2 months ago
I did not like the employees smoking in the front door with the door open. It caused all of the smoke to come back in to the business. So when you're standing at the checkout you were getting a face full.

  Karen Thomas
5 months ago
Very helpful staff they put my wiper blades on for me and also used a device to see why my check engine light was on.

  Glory Harris (Diamondblk)
7 months ago
Staff was nice, but I bought 3 drinks for 2.79 each they were all expired. 2 Coke Zeros expired April, 1 Sprite expired May.

  Brandon Fields
2 months ago
No battery installation for me. Guess there was too much snow on the ground.

  Christy Vincent
2 years ago
This store was the only auto parts store open for miles on the Sunday of Memorial Day weekend. We were camping nearby and needed to repair wiring on our truck. We called the store and the man was helpful and knowledgeable, and said he had what we needed in stock. When I got to the store, he came out and looked under the truck to make sure he was informed, then went right to the items in the store and explained why they were what he recommended. No pressure but very knowledgeable, so of course I purchased what he recommended and went back to the campground. They were exactly what we needed. Great experience at this store.

  Paul Haws
a year ago
Advance auto parts has the worst customer service. All I have ever done is had issues no matter what advance auto store I go to. What automotive Store does not have an OBD-II scanner. On top of that, very rude to inform me they do not have one or provide that service. Like I should ve already known. Again, I will give my money to any store besides this one.

  Amy Beesley
2 years ago
The employees are very arrogant, and just because I am a female treat me like I don t know anything. I ll have them know I am a mechanics child and sister. I can do work on my own vehicle AND DO know what the heck I am talking about when I go in there. They all need a lesson in customer service! I will never step foot in another advance auto store! Very poor customer service! I wouldn t even rate it a 1 star but had to to leave a review!

  Arnold Ullrich
6 years ago
The battery in my wife's car had expired due to age on a Sunday. After getting off a 10 hour shift at work and driving home, I figured that I had a little under an hour to get her battery out, find a suitable replacement online, and get back to town to pick it up before the parts stores closed. I found the correct battery and a discount for an online purchase at the local Advance Auto Parts store. I also found out from the website that the store didn't close until 8 pm which meant that I didn't need to unnecessarily rush the job. I got to the store at 6:15 pm to find that they had closed up at 6:00 and were mopping the floors. The parts man inside saw me at the door and came over to speak with me. I explained to him the situation that I was in. He graciously let me in and let me pick up the battery that I had paid for online and swap out the core. I appreciate his effort to help out a customer that he wasn't really obligated to. Obviously he has had other people fall into the same trap of trusting the website information that he has no control over. He showed me the phone number that is displayed on the front window for the district manager and I plan on contacting him and asking why bad information remains displayed on the website. Often times people in management positions hold staff members accountable for mistakes and errors while at the same time, they themselves remain unaccountable for their own lack of acceptable job performance for example correcting bad store hour information on the company website. Fortunately for me the extra effort of the people behind the counter made up for the poor performance of company management. I give the people on the floor 5 stars. The people at the office are only getting one.

  Matt Walter
10 months ago
expensive found parts after for way cheaper but all ready installed otherwise I'd would've returned them.

  Angela Markland
8 months ago
Helpful but didn't have item I needed in stocks

  Brenna Shaw
2 years ago
Do not buy from this place. They have employees who will lie straight to your face. Then managers who will also lie for them. Worst place of business I have dealt with in quite some time. Buyer beware. Especially if you are a single mother.

  Nathan Fultz
a year ago
I prefer advanced auto over competition because they are friendly, they always seem to have what I need and if they don't they can get it fast. Lastly, the rewards program is always giving back.

  Dave Warwick
10 months ago
1st class auto parts store. Very clean. They have very reasonable prices, too.

  Jack Martin
4 years ago
If you need something quickly, buy it online with store pickup. Always at least a 15% discount. If I can't wait for online, this place has the best prices by going that route. Really good inventory, and with the discount best local prices.

  Chrissie L. Lacey
3 years ago
Called ahead and asked about a part, and even had the employee open the box to check and was assured it was the right one. It wasn't. I don't think it takes a genius to know the difference between rubber and metal, but I expect that they know what they are doing.

  Tim SplitShot Adams
a year ago
So far always had what I need in stock. Good folks

  L Carter
a year ago
Very helpful on finding part that I needed. But none of stores had it in stock.

  OBoulder-wan Kenobi
3 years ago
These guys are always super helpful, sometimes they don't have exactly what you need in the store, and buying online is simple. Some of the guys are very knowledgeable about the parts, so thats super helpful too.

  Adam
2 years ago
Wont do business again here. The only reason i used them over Sapulpa is Sapulpa didn't have the part. The staff was pretty rude about an online pickup.

  Kevin Denney
7 months ago
Great customer service and found what I needed

  Jennifer Garcia Villa
a year ago
I needed some new windshield wipers the evening before it stormed & the gentleman that checked me out helped me replace my wipers ... MUCH APPRECIATED!

  Ragenia Krell
5 years ago
always have vanilla ozium in stock. love that smell.Customer service is quality, not quantity. service is always top and employees are always helpful and friendly.

  kalen sitler
a year ago
Great customer service,Jim is a very friendly and knowledgeable guy.Helped me diagnose an electrical problem, thanks Jim!

  . Chad
7 years ago
Quickly becoming my goto auto parts place. Online ordering and picking up is vastly ahead of all the others. Staff has always been helpful and polite ( 3 separate occasions).

  Les Myrick
a year ago
Friendly and knowledge staff to help you find everything that you need. If they dont have it they can usually get it in store within a week.

  Dok Holidae
3 years ago
My local store is good. The guys are always nice and willing to help. Usually in stock with what I need.

  atirche B
8 months ago
Good prices and amazing service.

  Mark Stevenson
a year ago
Jim was absolutely awesome he helped me find the parts I needed