Pilot Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle McMillian
5 months ago
Very pleasant staff here. Nice showers, plenty of parking spaces. There is food in the hot case and cold case and on the rolling cookers. There is a Wendy's located inside as well.

  Nomad Travel S
a month ago
Nice staff. I m doing laundry for the first time at FP. Not bad priced. Nice store. Limited RV parking but it works.

  Robert Newberg
a month ago
Five Stars for the travel center.Kind employees from the managers to the shower attendants . Clean showers, great pressure , and clean towels/ wash clothes, as well as the shower areas.However , something that needs to be brought to attention is the Wendy s staff.Apparently the manager thought her conversation with the employee was more important than doing her job, so she came to the register , without acknowledgement , and continued her conversation.Listen lady, you have hard working truck drivers that are tired , want to shower: fuel , eat , and get moving , work on your customer service . Hoping more truck drivers don t lower their expectations of customer service and standards , because of people like you, Wendy s , you lost a customer today, and hopefully a lot more that don t think that level of professionalism is acceptable . No time for disrespect.

  PawPaw Trucker
2 months ago
I stop here for fuel one one of my runs. The store is clean and the employees are friendly. The fuel island and parking lot are another story though. The fuel island is usually pretty dirty. Besides being hard to navigate, The parking lot has so many pot holes, i have stuff falling out if my shelves, drinks spill, etc. as I drive through. It doesn t matter how slow I go either. They updated the store. How about replacing the parking lot ..

  OMAR A. MUHAMMAD, TH.M
3 years ago
One of my favorite rest stop. It features Clean restroom and a bright store. Polite staff however no one had their name tags on. This store has not so common items to purchase. High quality vest and felt cowboy hats too.

  Alex Kolkena
3 months ago
Much of it was under construction and the bathrooms were dirty.[EDIT: it's no longer under construction and it looks just fine.]

  Jeanie Morgan
4 months ago
Today was our first visit to this Pilot. The establishment was beautifully maintained, well stocked, clean, and the staff was everything we could hope for. David, thank you for being you. Your personality made our day!Sincerely,2 coffees (maybe switched around?) And marlboros

  Mathew West
2 months ago
Giving this place a 5 star rating because of one person. This gut Clayton who works there went out of his way to get my diesel pump reset and working. Whatever he's making , salary wise it ain't enough.

  Zandy Martin
3 months ago
Clean store and bathroom. Cashier was very friendly. Great merchandise and even got my husband's Buffalo Outdoor Rancher Canvas jacket 1/2 off for Christmas!

  Ricardo Jovel
5 years ago
You can stop and eat something stretch your legs using the bathroom. You will find friendly employees here, they have wendy's and across the street they have McDonald's. For truckers you can stop and get a shower and rest this placed is quiet environment.

  Roy He.derson
2 months ago
No snow melt? No salt for sidewalks? No food on grillers? Your Tennant Wendy's is closed? How do you stay in business? Weather is no excuse. You are a 24/7 business and you have known for over a week this storm was coming!

  David A
3 years ago
It's a small pilot in comparison to many others. But, big enough for our coach+Tow dolly+dinghy= 55 ft long. I have to use the end one or 2nd to end pump facing away from store. Nice and cordial employees. Clean store. It would've been 5 if it had propane and dumping, oh well. Nice

  Tyeitta Amaja
4 months ago
I travel a lot due to me hating to stay in one place for long but I normally don t go to pilots I go to loves but I walked into this pilot after not going for some years and the staff was extremely friendly and helpful BRANDi is a beautiful soul she helped me with showing me how to check myself out with fuel and I just wanted to thank her for being so kind I told her she will be always loved by me miss you baby sis

  Roger Rodrz.
6 years ago
Interesting pilot it's next to a bunch of casinos McDonald's and some breakfast good place to stop and have a big long rest also work if you're looking for a good place to have a cat scale but parking is a little cramped in it in a certain way very very inconvenient now if you get here on time meaning around two three or four you'll find good parking and a good rest area and get some gas good gasoline for your car and around the area if you can find an Arvest and a Taco Bell overall I do recommend this place.

  Kevin Ao
2 years ago
Good spot to stop to get some food or snacks. On the right they have a Wendy s. On the left they have clean bathrooms. They also have some shirts and cowboy hats too.

  Carol Bates
5 years ago
Wendy's worker lady was very friendly and on top of her game! Very impressive lady. Food was good too. Now the parking lot is got room for improvement, small, tight, dust flying all around our freshly washed and polished rig.

  Alexander Liess
6 years ago
Truck parking fills up fast but better you are at backing up the better the hard spots are to get into. The people who work at the gas station/truck stop are very polite and friendly. Then people at Wendy's are also very nice. Id say good truck stop/gas station. Just wish truck parking was more always come this way.

  Gabrielle King
7 months ago
The workers are really nice and polite and they have different things you can choose from just depending on what you want they have beef jerky drinks Pepsi products Coke products Gatorade water and little snack cakes gum candy it just varies depending on what you want to do and there is like another part where it has a Wendy's connected to it but they do have showers for the bike the truck drivers so they can take a shower and stuff like that but also you could probably fill out an application on their computer but they do have different selections just depending on what you're looking for or getting to buy it just varies depending on what you're looking for but they are really nice and they make sure everything's cleaned up and they make sure it's well managed and everything else

  Rachel Vernon
3 weeks ago
Stopped to pee. 3 stalls. Had TP, soap, clean. Would pee here again.

  Rosarito G.
6 months ago
is ok, but restrooms are super dirty today, and please check for toilet paper in stalls first one has nothing on the two rolls, very busy I understand but a little unkept

  Careful Driver
a year ago
The parking lot has the best combination of speed bumps I have ever seen pretty much all connected and they decorated it beautifully with so much dirt and trash. Inside looks refurbished but 2-3 employees standing around and no one cleaning early this morning. So apparently they love biological art in the bathrooms. Good on them having such high standards.

  David Palasek
4 years ago
I asked about this vehicle parked in a handicap parking spot I was told that that was a delivery and that's where they Park. Not one person went to the truck to get anything out of it. All I am saying have respect for the people that actually need to park there . if you are delivery person in your parking in a handicap parking space you are wrong. Stop being lazy or find a different job

  Laura B
a year ago
Staff member Joseph was awesome. Thanks for going above and beyond. Looking for a hot shower, this is the best stop. Clean and well stocked store. Staff very friendly and family oriented. Thanks again!

  Kenyetta Samilton
9 months ago
Richard was absolutely the kindness gentleman I've encountered in a long time. Excellent customer service and pleasantly helpful. All ofstaff was nice.

  Shelby Allen
5 years ago
Great Pilot Truck Stop with an attached Wendy s. Bathrooms were very clean, service was fast!

  Silverline Cars
2 years ago
Good overall experience, truck parking is a bit tight, showers had really cold air going out of ceiling vents with frigid outside temps making it very uncomfortable getting out of shower. Had to stuff towel in the vent. Employee told me corporate has control over temperature and fan speed - very inconvenient.

  Mike Bolarakis
2 years ago
Had trouble getting threw the shower door because of the pad; but the guy back had an awesome attitude, helped me put smile on my face, then I saw how clean the shower was above average. 10:18pm Thu, may 13. Awesome people are awesome people.

  Brenda Martin
a year ago
The bathrooms have to be the nastiest bathrooms in the state. My fianc�e used the mens and stated it smelled like a cow pasture. Urine on the floors and all around the toilets. The womens bathroom was disgusting. Toilets filled with waste and not flushed. The floors were disgusting and the bathroom smelled horrible. There were flys all in the bathrooms. Instead of standing around and flirting with the customers they should be cleaning their store. To top it off they have all the self checkouts they want you to use while they stand around talking. No bags at the self checkout so I guess your supposed to put everything in your pockets. As much as the drivers spend in these stores you would think they could at least keep them clean.

  Terrence D Rooks
2 months ago
Incredible customer service and extremely helpful!!

  Robert and Pam Cunningham
4 years ago
Stopped here during a blinding rain storm. Place was busy. All shelves were orderly, employees friendly and helpful. Restrooms clean and well maintained.They have a Wendy's adjacent to their facility.This was the only unpleasant part of our stop. The young lady working the cash register was pleasant and efficient.We were going to order dinner but I stopped because of a lady behind the counter very loud and demeaning yelling at one of the other employees. She had assumed a position of authority and was chastising this person in a loud enough voice that all in a very noisy restaurant could hear. This was enough to stop my order. I was embarrassed that anyone would treat another person in such a manner.I am not a local, but if I was I would never visit this Wendy's again.