O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Coss
10 months ago
John the manager gave his expertise and helped me make the best choice for brakes and A/C. I am senior citizen and the store in Roland has excellent customer service. If I could give more stars I would. Thank you so much John!!!!

  Ed Kunkel
2 months ago
Needed a new battery Harley did a great job very professional.

  Rebecca Whatley
3 months ago
The outstanding staff was so helpful and kind.

  Michelle Y Hendricks
2 years ago
The only reason I hate this place is because it means I'm broke down. I hate to be broke down. They are always friendly and knowledgeable. They price match and are happy to do it. You won't be in the door and they let you know that you are noticed and they will be there to help you even if they are busy. They finish their customer first, of coarse. They also have the diagnostic tool. It is free to hook up and that is an awesome service.

  Tim Stevens
10 months ago
They don't know how to help u with your car u have better luck asking someone form McDonald's for help I well be talking to the manager soon I'll be going to autozone

  Kayla Reese
4 years ago
I had a five hour drive through a lot of rain, and my brake light went out. I stopped here, and Spencer was extremely nice. He helped me fix it, and made sure I was good to go. Thank you for wonderful service!

  Joao Cho
2 years ago
Fair prices, large inventory, super clean store and the staff members are awesome. I'm a lifetime customer due to my today's experience. They went above and beyond to help me out. I ran into some problems with my truck and they had everything I needed in one place! Thank you guys!

  Shay Renee
2 years ago
Workers are very friendly but, I was super impressed with Jessica she literally stopped me from messing my car up! So greatful and also glad I had my daughters with me while Jessica showed up with all that knowledge from a field not known for women. Goes to show you the little things count bc she saved my car and shown future workers that they do not have to settle for type casting! Ty Jess!

  Cynthia Sutton
2 years ago
Excellent customer service. The customer care guy listened patiently to my car issues and he didn't even have to be asked to test my battery and alternator he just automatically did so! Greatly appreciated!

  The Traveler
a year ago
They ppl that work here are awesome ppl they are professional and kind ...I've built a racing motor and trans and they either had or got me my parts

  James
5 years ago
I really like this O'Reilly's. I am not auto mechanic. I do have a basic understanding and am not afraid to tackle a job on a car. But when I've had a question about a part, needed my battery for a lawn mower checked. The staff was friendly and answered my questions. They have never talked down to me like I'm an idiot for asking. I have been in line and watched how they treated other people and everytime they showed each customer respect. This is my primary auto parts store that I use. I have even bought things from them instead of online just because of the way I am treated.Thanks folks for making it worth my time to come in.

  Jean Denzer
a year ago
You did great think it was Jacob the Weather Tech are in the Nitro the seat covers on next week end you guy's are great and close to home.

  Angie Thornburg-Fimpel
5 years ago
Nice employees, convenient location - I always receive respect and helpful information even though I'm a woman and do a lot of our automotive work myself. I never feel like they think I'm ignorant about what I'm doing and I appreciate that.

  Marion Smith
5 years ago
I didn't like that they sold me my part then when I asked about what tools I would need they act like they didn't want to talk to me.then .told us we could pull the car over to the side and fix it knowing that you have to pull the motor to fix water pump. The people was not nice.

  Steve Shannon
4 years ago
Thank you o'reillys saved my bacon I was just leaving in my freightliner had a headlight out it was almost dark the computer said it wasn't in stock but the guy behind the counter who was training the new guy knew it was in stock and showed us where it was yes thank you o'reillys No ticket for me tonight for headlight anyway

  Mark Bollenbach
6 years ago
The Roland O'Reillys is one of the best in their business with their knowledge and willingness to go beyond other competitors to help their customers. I'm from Tulsa and I had broke down and was in a real pickle and Braynt, Johnathan Beam and several other employees really went out of their way to help me!

  Amanda Green
3 years ago
We really like O'Reilys in Roland, but I think they could do a little better with there customer service but still a nice place to shop!!!

  Richard Paglialunga
2 years ago
STAFF IS ALWAYS HELPFUL TO THE EXTENT POSSIBLE IN THEIR SCOPE OF SERVICE FUNCTION.AT TIMES LIKE NOW, ORDERING A SET OF SPYDER LED HEAD LIGHTS IS OYT OF THEIR CONTROL FOR BEING OUT OF STOCK AT THE COMPANY SOURCE.

  Rob Stevenson (OK ROB)
a year ago
Always get good help here. Staff is actually very knowledgeable.

  Diane Sterling
6 years ago
Great prices and friendly ppls

  Roger Guernsey
2 years ago
I really enjoy going in the friendly and helpful and get you the right thing right price for you

  David Watts
a year ago
They usually have what I'm looking for at the Roland, OK location. Christian and Alex were on top of the customer service, thank you both.

  OpenurMind 1209
a year ago
Come here near once a week for my old Ford (92 Ford F250) .. great service

  Mike Buskirk
5 years ago
Have always been very helpful. I tend to use the store in Roland then any of the others because of the group of people that work there!

  Jason Kron
3 years ago
Went to get a locking gas cap seems they're out in f them so they ordered one in from Iowa no freight because it was their mistake

  Marvin Ridnour
2 years ago
Nice clean store, friendly workers & found what I needed @ a decent price

  T J
2 years ago
Don't expect any customer service. They do have parts if you can get someone to ring them up for you.

  Clayton Fisher
2 years ago
I was missing a lugnut from my tire luckily this o riellys was right off the highway they were really helpful

  Beth Beth
a year ago
They're always so happy to help.

  Johnny Brown
5 years ago
This is my go to auto parts store. They have always been helpful and have never had an issue here.