Lowe's Home Improvement

4.2 (1076)

  3500 N 14th St, Ponca City, OK 74601
  (580) 765-1111
  lowes.com
  Claimed

Home improvement store Appliance store Building materials supplier Flooring store Furniture store Grill store Hardware store Lawn equipment rental service Outdoor furniture store Rug store

Home improvement chain for appliances & gardening supplies, plus tools & hardware.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anne J Prather
2 months ago
Worst Lowes ever in Ponca City, Oklahoma! Couldn't get anyone to help me, they were busy on their personal cell calls and if i could finallyget someone's attention, they were rude and just point in the direction "where I MIGHT FIND THE PRODUCT". Then I was told that I was supposed to help myself, I'm 71 yrs old. I told the manager I couldn't get anyone to help me and he explained that Lowe's was a SELF HELP STORE LOL! Kindly explain then why they have any employees there if they aren't supposed to help me?? Next time I go to Lowe's I'll be driving to Stillwater, that's a great store!!!

  Bonnie C
3 weeks ago
Very friendly but always out of common items and not aware of it. Not restocking. I ordered basic white tile because of this and it took months to get the tile, even though they said the warehouse had plenty. Beadboard is beat up. Not enough trim to do more than 1 room.

  Mark Cowen
5 months ago
I love it when things at Lowe s are where they are supposed to be. I did two employees ask me if I was ringing everything ok. Good awareness!

  Jade Garroutte
11 months ago
Great staff, immense selection, always someone there to help when i need them.

  RB Bernard
3 months ago
Had a great experience this morning. Noel at self check registers. She was so polite and was eager to help. Thanks Noel!

  Thomas Bell
5 months ago
I don't get how my wife orders material online and then "you guys" send us a confirmation text saying that our order is ready for pick up when she gets there after driving all the way from Winfield,ks knowing we could've went somewhere close to here y'all don't have our order ready for pick up then the woman that proceeded to check her out told her that it was more then what we already paid damn guy's your to big of an company to mess up like this

  Doc Smith
2 months ago
I'm torn because they have the veterans parking spots which is a big plus but most employees seem ignorant to anything to do with their jobs or plain just don't care.

  Christle Rowland
a month ago
Went right to the hardware section we needed. Then went to see the plants and stuff in lawn & garden. Found all of last year's planters half off, yippee!

  Wesley Walker
4 months ago
Nice people but never have what I am looking for find more at Walmart

  Brent Lynn
5 months ago
Never ever buy anything with an engine from Lowe's.If you use it, they will not accept any returns and demand you work with the manufacturer. Lowe's will not back up the products they sell, that is their policy.I bought and used a Craftsman C210 Cultivator last week and it failed on day two. Will not start, went to try for an exchange and was informed of this policy. They told me to call Craftsman, when I called Craftsman they told me to take it to Lowe's.Now I'll have to drive it an hour away for service.I buy a lot at Lowe's, but after this I'll be reeling in what I spend with this company because I now know I can't trust them to back me up when something goes wrong, very disappointed.EDIT: BEEN OVER TWO MONTHS AND MTD STILL HASN'T REFUNDED NEVER BUY A SMALL ENGINE AT LOWES. THEY WILL RIP YOU OFF.11/4: Still no refund. Lowes stole my money, beware.

  mike birdwell
5 months ago
Lumber guy helped me with picking out boards...very nice and the checker loaded in my truck..great kid!

  Julie Sedgwick
7 months ago
I love this store. Super friendly helpful people. The only wish they carried a little more in store. Nearly everything I have needed has been order only.

  Gary Howarth
8 months ago
Had an issue for two months with an ice maker. J J at Ponca city Lowe's took care of it. Lowe's needs more people like J J that care about the customer. Thanks JJ for all the help Gary Howarth

  Joe Kampman
a year ago
I enjoy shopping at Lowes. I am a DIY kind of guy and they have or can get just about anything I need. A while back I bought a new washer at a discount because it was a floor model. Rebel was the Associate that helped me and she did an awesome job. When it was delivered and installed the crew was courteous and did a good job. After using it for about a week, I thought it was a little noisy during operation. I stopped by to ask about it as I was on my way out of town. I do not have the name of the person that answered my inquiry, however her reply shocked me. I told her my concern and asked if someone could help me. She replied "That is what you get for buying a floor model. That is why they are discounted." Blew me away. I didn't have time to chase down a better answer at that time and haven't been able to return since then. (health reasons) It just really left a bad impression.

  Trevor
a year ago
One of the better Lowe's in Oklahoma and Kansas both. Prices are close to the same as other locations nearby. Employees are nicer than most other locations. Pretty good store overall

  Preston Greenwell
3 months ago
The people at lowes are always very helpful, I choose to go to the pro area in the back for most of my needs, everyone in that area are very knowledgeable when it comes to the materials needed for my jobs or other projects. I highly recommend you ask for Spencer when and if you need help, although everyone can help you in the commercial sells area.

  Steve Green
a year ago
Light crowd, plenty of staff around to help. Had one chase (lol) me down to ask if I was interested in a water treatment system. NI wasn't. But everyone very helpful (except when it came to helping me remember one item I meant to get- another trip being planned) and wanting to help.

  Tom Reed
5 months ago
Needed an refrigerator. Now. Sorry we have to order it. About two weeks

  scott Looper
a year ago
I ordered a garage door from Lowe's in Ponca City. Took a lot longer to arrive than I expected. The store manager "Micha" stayed on top of things and kept me informed. He refunded the total amount and still made sure my garage door was installed! It took a minute, but you hung in there and got it done. Thanks too everyone!

  Susan Kilpatrick
5 months ago
I will NO longer shop here!!Grandson fired for missing work with covid!

  Annette Landwehr
6 months ago
It's always fun to shop at Lowes, lots of must haves for projects.

  Darin Petty
8 months ago
It takes a week to get a refund back from Lowe's it takes one day for Walmart why? Don't use your credit card at Lowe's

  Flatland Brass
4 months ago
This place has about everything. Prices are average. Staff are friendly.

  jerry harbeson
6 months ago
Ordered a water softener on line to pickup at store had to wait 30 minutes for someone to help me poor service

  Myghal Stanborough
3 years ago
They have lots of choices of what to buy. Great place to purchase home improvement items as long as you know exactly what you want. Customer support seems to be non-existent. I waited over 10 minutes to get an employee to the paint booth. It was a long enough wait that a general contractor shipping there came by twice and did help me select a good paint for my project, still had to wait to get color mixed.

  Jess M
2 years ago
The employees are usually young and do not care to help, roll their eyes and try to find the easy way to get your needs. Takes FOREVER to get help after you've had the front desk page multiple times. I give them 3 stars because there are some employees that are great help and they do have everything...

  Gilbert Torres
a year ago
Person inside at register told me they didn't have small bags of concrete, I ha to buy 80 lb. Bags, when I went out back to have them load me, after they finished, they told me they had smaller bags of concrete, Person inside didn't know what she was doing. To much trouble to look it up.

  Jerry Straley
a year ago
Bought a Christmas tree. Had to drag it all way thru store to pay for it. No one there to put the netting on it or cut off the bttm. 49.00 later not happy wr drove 23 miles to get it

  leasa wright
8 months ago
Needed a mower they helped me pick it load it and I love the friendly service and knowledgeable staff!

  Jarad Looper
10 months ago
No cashier up front only self check out so I left the stuff their. Don't buy at self checkout. That's too greedy of a company and cheap!

  Opening Hours

Monday 6 AM-9 PM
Tuesday 6 AM-9 PM
Wednesday 6 AM-9 PM
Thursday 6 AM-9 PM
Friday 6 AM-9 PM
Saturday 6 AM-9 PM
Sunday 8 AM-8 PM

  Auto Repair In USA

Simplify Your Search for Quality Auto Repair Services in USA.

  Broswe by States

AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA MD ME MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR PW RI SC SD TN TX UT VA VI VT WA WI WV WY

  Browse by Alphabet

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

© 2024 AutoRepairinUSA. All rights reserved.