O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carolyn Goforth
7 months ago
The manager Jose is amazing! And his employee Chris was also amazing! We had a special order part that had to be shipped and when it came a week later it was damaged by the supplier. This was the last one they could get as the supplier had no more. It was a voltage regulator and I did not want to have to buy the whole alternator as it was not needed. But bc I went through all the troubles I did with this part they made right by it by helping me find the best deal to fix my car! Thank you Chris and the manager Jose

  Andrea Benz (Deathwysh)
5 months ago
Night crew not very friendly but they do not carry armor all brand fogger. Still better than auto zone

  Ash Ketchum
10 months ago
Just want to say thanks to Padon and Nathaniel for the tremendous Customer Service they have provided today. The other Oriely Auto Parts near me couldnt provide the service I needed so I came to this place today. These two guys helped me so much to get back onto the road. Please recognize these two great employees. I love their attitude! --- Hint: I had to get my rotors resurface and buy other products today. Hope you know that I appreciate your business.

  Luke Snyder
3 months ago
This place sucks last three times i went here they gave me the wrong parts

  Chris Merceri
6 years ago
Greeted promptly as soon as I walked through the door and got my questions answered, a few codes checked on my truck and parts purchased in less than five minutes by Zachary.

  LEEYAN hi
a year ago
The men were super nice and knowledgeable! I underestimated the age group of the men working there! Those who worked on June 18th,2022 All deserve a wonderful raise or some corporate acknowledgment! Very knowledgeable !! Their age group might ve looked like 18-24! Thank you guys! I hope you guys will still be there the next time I come back!

  Anne Landers
7 months ago
Dakota provided superb service and his great attitude was much appreciated. 09/18/2023 11:12 AM

  James Wallace
2 years ago
Always a good experience here. The employees are knowledgeable and helpful, and they always have the item I need. On a recent morning I was barely able to start my car because of a weak battery. Since they open at 7:30 I was able to drive there and get a new battery. They installed it in a matter of minutes, and I was on my way to work.

  Nicole
a year ago
They are quick. The part I need is a special order but I'm still waiting to hear back on if they can order the shocks for my car. I have an Acura and I guess some of their parts are special order.

  kayleigh kirtley
3 years ago
Everyone was super nice except for the guy who was helping with the return on my old battery.I understand I didn t have the original card that purchased the new battery because my dad original came in to purchase my battery during the snow storm which I paid him back for. But I found it completely unnecessary for the guy to get hateful over it.I had my receipt and my old battery.I would ve understood if I was returning the new battery that was $200 but at the fact he got hateful over $18 kind of ticked me off.Thank you to the other guy I m assuming was the manager that simply did an override to be able to put the $18 back onto my card.I just don t appreciate the one guy getting hateful over something so small and something that was a simple thing for the manager to override.I just feel like he needs to work on his customer service a bit.But everyone else was super nice to me and one even helped me with getting the battery on the counter which I seriously appreciate!

  Haylie Jackson
2 years ago
absolutely the worst customer service ever. i get that you have to ask for ID for the pick up order, but to be extremely rude and disrespectful about it is not okay. Anyone could have the same last name even if they are related, so it makes not sense to make such a big deal over seeing the ID for an order. the guy with long hair and glasses made me feel very uncomfortable, never shopping here again.

  Adam S
3 years ago
Went in to purchase a cylinder hone about a month ago. The gentleman working asked if I needed help with anything so I told him what I was after. When he got the puzzled look on his face I knew I was better off on my own. Thankfully, a more knowledgeable employee came over and was able to help me locate what I needed. I have been in here multiple times but this particular visit just kind of stands out. Its an auto parts store. Good for a part or tool you need immediately and for picking up supplies to change your oil but, beyond that, nothing spectacular. 10/09/2020: Added 1 star to review. When a company can take time to review feedback and acknowledge training opportunities, that is a huge step in the right direction.

  Lollie Moore
4 years ago
What I love about this place is you can check stock online before you go in store. They re super close to my house so their ideal for quick car care items. They ve always been very helpful and changing wiper blades and answering questions I have about products in stock. Definitely do your research, just because they work there doesn t mean they actually know what they re talking about though

  Heather R
3 months ago
We always go here for our vehicle stuff!! Such great service!

  Amy Morgan
3 years ago
Yes I know I am female ... But I actually love this store. My husband and I have been buying alot of parts for our Chrysler 300c hemi and not the cheap parts either. And Patrick there is one of the most awesome people we have ever meet. We will continue to keep coming back to this store. No matter how far we have to drive.

  Travis Law
2 years ago
I always go to O'Reilly's for my parts. They keep track of everything I buy and warranty whatever brakes. The guys in there always rock it.

  Rebecca Allen
a year ago
Certain people that are still employed there after a good friend of mine and myself have been let go for family being sick or sticking up for them selves and won't be returning to this store as long as they are working there.

  Sean Chang
2 years ago
I got my battery checked because it kept dieing on me. The guy with the curly hair told me I needed a new alternator to go with a new battery, he lied, because I knew what I needed and the condition of my car. I just replaced the battery and my car was good to go. He was trying to make money off of me.

  ashley house
4 years ago
The guys there were really helpful. Scott and one other individual (I forgot to look at his name tag, he looked like a younger man and had facial hair) coversed with me about the parts, helped with my order previously(a new regulator), and didnt treat me like I was ignorant. It's the only parts store I go to.

  Scotty Zollars
5 years ago
There is absolutely no flexibility. Broke down low on cash with friend on the phone with a credit card and they wouldn't take it. The only decent employee working was Brice. He was awesome and showed concern and good customer service skills. Maybe HE should be the manager instead of the hands tied, no moving, no other options company man that cares more for the company than the customers. Fire him and hire Brice instead!

  Grace Ulery
a year ago
Great Service and the young man that assisted me (Padon) changed my wiper blades for me (front & back) and assisted me with my "check engine" light issue.

  N Allen
4 years ago
Went in to pick up a part I thought was on hold, but it wasn't. The guy who waited on me wasn't a very happy or polite person. Maybe just having a bad day. Didn't say much. Thankfully I had the part number with me. Got the part and left. Store seemed clean and stocked.

  Darren Newcomb
11 months ago
Always super helpful. My favorite parts store . Will always buy my parts here

  Christian Ericksen
3 years ago
Collinsville store manager put me on the right part in less than 30 seconds. He knew exactly what I was looking for and the exact rack in his store where it was located. I love service and knowledge when it shines thru.

  D Lovett
4 years ago
Every time I've been, I received nothing but great treatment. They never talk down to me which is a pet peeve of mine with auto shops. Supporting local nice guys. Yep I'll be back.

  Dacy Ray
6 years ago
Went in today and a customer was yelling about black men are trash and they better not hire black men at that store. The workers were agreeing with him and laughing with him. They also said they wouldn't hire any black men. They just lost my business and I hope to god they lose more than just mine. Racist aholes.

  larry howell
2 years ago
The two in owasso aren't to bad, just seems most of the time I have to order the parts. The one in Skiatook they're always giving me the wrong parts. I won't go there again.

  Tommy Burgan
2 years ago
Honda service in bartlesville said my battery needed replaced. Took it to O'Reillys and they checked it, to find out it was just fine. Thanks for the great customer service.

  Shaun Golden
3 years ago
Nice store. Staff needs a little more training.Never assume what your customer wants, like cutting the ends off their battery cable without asking. Otherwise, nice place.

  paul scott
7 years ago
Hey I just had to post ! Especially being Veteran's Day and being a retired vet. I have spent hundreds of dollars at O'Reilly but not anymore. first I want to say there is one guy there that is awesome( I believe his name begins with a C...alludes me right now), however today I had a lady trying her best to help me and when she asked Lance and Taylor for help they treated me like I had a disease!! Didn't want to take the time to answer a simple question. The smug look on Lance's face said it all to me! So I returned the part and will NEVER use O'Reilly auto parts again. By the way its not the first time I have been in there and experience his attitude. For me this means the same to me as a football player kneeling during the National Anthem. Thankfully there are other places. I just thought others would like to know....thank you