B & M Custom Exhaust and Auto Repair

4.5 (139)

  116 W Broadway St, Owasso, OK 74055
  (918) 376-0900
  bandmcustom.com
  Claimed

Muffler shop

Service options

  • No delivery

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa FitzGerald
a month ago
Fantastic service. Highly recommend. I use B&M for my work fleet and personal vehicles. They are great with communicating on repairs, very efficient and trustworthy.

  Iris Cathey
a month ago
They gave excellent service in good time. I thoroughly recommend them. Casey took good care care of my meds. I'll use them again.

  Barb Bishop
6 months ago
I will never go here again. They said it was one thing and fixed it. They said it would take care of the problem and it would run right. We went about 75miles and it started the same thing. Now they are telling us it's something different. They also overcharged us. They said labor would be $300 and parts would be $75 for parts. Looking at my receipt, they charged $375 for labor and $43 for parts. This place is ridiculous.

  Casey Reding
5 months ago
Great crew! Best exhaust man in Oklahoma hands down! He has a great mechanic crew with over 30 years combined.

  Kent Jenkins
2 weeks ago
The owner is a master welder, very fast work & everything turned out as expected. I will be back for more projects on my truck.

  Tim Richards
a year ago
Do NOT have your vehicle worked on here! I took them a disk brake kit to have installed to replace my factory drum front brakes on a 1968 Dodge Dart GTS. They installed the disk brake kit and left out a pair of tapered sleeves (bushings) in the upper A Arms. This resulted in a loose fit that was dangerous and destroyed my upper A arm grease boots. Then to further destroy things, the car was driven to Robinson Tire in Owasso for front end alignment with a TON of negative camber and toe in, which took a bunch of tire tread off the inside of my unworn tires and took so much torque to turn the wheels it flexed the power steering gearbox shaft so much it destroyed the seal (leaking to bad to drive). Also found the drivers side upper A Arm loose with no cotter pin installed!!! I picked this car up and drove it home to find all of these issues and have talked with the owner with no offer of restitution of any sort. Now I m out about 1150 dollars in labor and have had to buy a new power steering gearbox plus am having to replace it! I wouldn t let this people work on my bicycle and will probably end up selling the car over this FUBAR!Service: Auto brake repair

  Tammy Durkee
10 months ago
Honest as the day is long and Fair Price, work done when promised, easy to get an appointment same week. Ross replaced my Tundra Muffler and Tail Pipes. And we asked what other services are offered? Answer: All of the Basics that a Mechanic Shop would be expected to know how to do. Husband is happy with the work and price. We'll be back.Service: ExhaustService: Exhaust

  Rusty Edmiston
7 months ago
Excellent work. Honest people with great pricing. Redid my 1985 k-10 with true duals and flow masters. Quality work!

  Jacob Hert
5 months ago
Great quick service. Competitive pricing. Genuine people. Would definitely recommend.

  Sean Johnson
9 months ago
Recommend by a shop in Tulsa. Told to arrive at 8am, I got there late myself but they installed my muffler and downpipe in 30 minutes (maybe less). Great price too

  Tom Stearman
6 months ago
Got my car in and out very quickly, excellent work, reasonable price. Very satisfied.

  Jackie Hernandez
a year ago
I HIGHLY DON T RECOMMEND THIS PLACE.I did not appreciate the lack of communication and they made no attempt to try to understand the customer. On a Friday, I went in to drop off my vehicle for diagnostic test and was told it was FREE. I was told by CASEY we will call you on Monday and they never did. I had to reach out and was told we need more time to figure it out. So I did give them more time two weeks. When I went in to let them know I am going to take my vehicle elsewhere a mechanic named CASEY said okay just pay $150 up front for the test. Since they didn t have my vehicle ready, CASEY said it would be fine to pay when we pick up the vehicle. The next available day and time that I could go pick it up, they attempted to bill me $350!!!! I then attempted to ask questions why the price was so high for a DIAGNOSTIC TEST and the shop Owner ROSS then said I dont want to argue rather than explain why the price was $350 for a DIAGNOSTIC TEST.I HIGHLY DON T RECOMMEND THIS PLACE.

  Jacob Shain
4 months ago
These guys know what they are doing simple, quick, affordable, and efficient.

  R Berry
11 months ago
Adjusted 2 brackets, took 15 minutes, cost $20.Found a new service provider, and will throw more business their way, when needed.Friendly, clean, and ready to please.Service: Exhaust

  Eric Lee
10 months ago
Brought a Y pipe to B&M so I could have it welded, finished the job quickly and only wanted some lunch money. Will definitely be back for any of my future exhaust needs Service: ExhaustService: Exhaust

  Bailey Hewitt
a year ago
I went to B and M and explained to them that i had put on a new mid pipe and that my over axle pipe was about an inch too long to be able to connect to the mid pipe correctly. So they saod they could handle it, i am able to get my car back after 15 mins. I back out of their prking lot and literally 30ft from their parking lot my iver axle pipe fell to the ground, thinking that something may have just not been tight enough I continued home. Over the course of the next couple of weeks i couldnt help but to hear my exhaust scrape and get caught on everything. My exhaust hangs so much lower to the ground than before. My exhaust had fallen off, again and went to fix it it and the over axle pipe was not cut not 1-2 inches but 6 inches back, not allowing the band clamp to do its job (to hold to pipes together securely). I am now awaiting to recieve an email from them for a week nowService: Exhaust

  Todd Cooke
2 years ago
Incredible customer service. Had my catalytic converter stolen off my car. I originally called the dealership and was told it was going to cost $2300 and 10 days to fix. Called B&M for a second opinion and they fixed me up for $1000 and had me back in the road in 2 hours. Would recommend them to all my friends.,

  David Tinney
4 years ago
Chose B&M to install a muffler and tailpipe on my pickup because of their online ratings and recommendations. I was not disappointed! I called one morning to make an appointment and they gave me a time and ballpark estimate of the cost. When I arrived about the time he told me to, he told me he had the parts and he drove my truck into the shop. I waited about 25 minutes in their modest but comfortable and clean waiting area. He came in the area, told me he had it finished and proceeded to write the ticket up. I asked how much it was and he replied with a figure that was a little less than he had given me over the phone! It was a hundred dollars less than the nationally known muffler shop in Tulsa! Highly recommend B&M for your car's exhaust needs.

  MAK 40oz
3 years ago
Very straight forward and square dealing. I have a 2015 Camaro SS that I wanted a muffler delete done on. I showed up & they got it done in about 25 minutes. They re The best service you re gonna get. I highly recommend B&M !!Service: ExhaustService: Exhaust

  Tim Gaines
3 years ago
Really happy with how this exhaust turned out on my 3rd gen Cummins. Great service, family owned business(3 generations) Spent some time talking w the old man who's 86 yrs old while I was waiting. Just had a great experience and got a killer deal as well. I'd recommend B&M to anyone. America needs more businesses like this

  david kleman
3 years ago
Ross and Colton are fantastic! Got my car fixed and looking great! Thanks guys!!

  Matthew Tallant
4 years ago
Just pulled in, said what I wanted, and it was complete under 20 minutes later. Ross is good at what he does. Got the sound i was looking for at a good price. The quality and quickness will definately bring me back with my next truck.

  Craig Lacour
4 years ago
Great quick service I needed a bolt put on my exhaust and they charged a fair price. Called a major company and they would only work on their own parts. They also installed my catalytic converter for very good price.

  Clint Mitchell
5 years ago
These guys are great and they know what they are doing. Every time I've had an issue they have figured it out, even on custom jobs. The value has always exceeded their price.Yeah, so they can be gruff on occasion. They are mechanics. Their job is to get your vehicle fixed, not pamper you. If you want competent, honest work then these are your guys. If you want your ass kissed while you ask stupid questions and sip a soy vanilla latte then you might want to go elsewhere.Just sayin'...

  Bryan Elliott
6 years ago
Called for some help removing and installing a new muffler. Showed up to the shop 15 minutes later, he immediately started on it and was got it knocked out really quick while I waited. Professional and courteous. Fair price. I'm mad I didn't go see him sooner! Thanks!

  Kathrine Morgano
4 years ago
My uncles told me to call B&M for a variety of issues for my unusual car (08 Saturn Astra). I ve taken my car in twice to Ross and Charlie and they currently have my car for the motor mount. They re always trying to help me spend a little less money and they re always super honest and blunt about what s wrong with the car. I m also super curious so he shows me the parts that were previously on the car so I had an idea of what exactly was going on. We currently have an amazing mechanic/customer relationship and he calls me anytime (when it s in the shop) and tells me what he finds, the price, and how long he thinks it ll run in the current state. As long as they can do the job, they ll be seeing my Astra for awhile.

  Andrew Blagg
6 years ago
I ve taken my vehicles to Ross since I was 16. I m 27 now and I ve had a bunch of vehicles (cars and trucks). He does a phenomenal job and is the best on prices in the Owasso/Tulsa area. I ll go back to him everytime! Thanks again Ross and B&M Customs for jobs well done!

  Preston Chasteen
4 years ago
CHARGED TWICE!!I'm not a big fan of being charged for people to fix their own work! It's not the money... it's the Principal!!!They installed a new exhaust a couple months ago, recently started leaking at a weld point, so they charged me to fix their broken work. Not Cool!Won't Go Back and Won't Recommend! And they're borderline rude and not friendly at all. Terrible customer service.

  Ryan Spyres
a year ago
Treated me fair and does good work! Got my project in and completed in a very timely manner.

  Ben Williams
3 years ago
Installed a xpipe on my mustang. Got there right before 8, so I was first in line. Literally in and out in 30 min. And cheaper than anywhere else I called. Install looks and sounds great!Service: ExhaustService: Exhaust

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