Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Wano
4 months ago
After calling around multiple places trying to find the best price, they quoted $290 for the vehicle that was very clearly described multiple times. They processed the card and then proceeded to say they weren't given the proper vehicle description. It's two days later. We just had to call to figure out what is going on because noone every came back out yesterday nor did they call. Just informed that they will not pick it up for less than $800. Now we get to wait on a refund so we can get setup with someone else.You were told by two different people exactly what the vehicle is. That vehicle is now still not at the shop and the shop is going to try to work even quicker now when it gets there to try to get it up and running for these kids training camp next week.We run off donations and all of us work as volunteers for these kids. This would've been just annoying if it would've been anything else but it's not. You should've had it figured out and told us as soon as you knew you weren't going to be able too so we could make other arrangements.
Jasmine Smith
3 months ago
Way over priced and unmerciful of our situation. We just had a terrible trip back from visiting family to find out our car is towed. My Husband is a Pastor and we don't make a lot of money. They slap a $500 and something bill on us. We are all sick, had to stay in a hotel last night and I sensed a very unchristlike atmosphere there. They are gold diggers and should not be trusted. Avoid parking at walmart because you may be stuck with a outlandish bill. We are barely scraping by financially as it is.
Alejandro Velasco
5 months ago
They are the best towing company in Oklahoma! always on time when we need them very professional! highly recommend themService: Car towingService: Car towing
Ben Goli
6 months ago
In moments of true needs Tow Mate was there for me. i truly needed a fast tow on the spot right away and they showed up on time no questions asked. thank you so much.
Amber Dawn
6 months ago
I was becoming discouraged when I came across Towmate number. The dispatcher answered the phone quickly, answered all my questions, and provided me with reasonable quote. No sooner did we hang up, that the tow truck driver Chris called. Chris found the truck in no time. Courageously risking his life to load up the truck and deliver it to my house. He was very friendly and greeted me with a smile. Very informative. I highly recommend Towmate.Service: Special vehicle towing
Dan Brobst
7 months ago
Successfully towed a Sprinter camper van for me. Safely removed and secured the drive shaft and made the two hour tow with no issues. Located through MB roadside assistance, but would use again.
Srinidhi Reddy
3 months ago
This is definitely a fake company. I call them and said I will pay after the driver comes they didn t send the driver at all. Beware guys.
AX Rodriguez
6 months ago
What a great tow company! thank you so much for the amazing service today. I will highly recommend to everyone.
Darren Mann
a year ago
My daughter hit a curb in OKC and it blew out both passenger tires. She called Tow Mate and noted they were highly rated and they state on their website..."We arrive in less than 30 minutes anytime, anywhere in OKC metro area". My daughter called at 1:08pm and were not on the road until after 4pm. So they sat waiting for 3 hours. I am not giving 1 star because the driver did keep them informed but if he would have let them know how long it would take, then they could have called another tow service. So they waited 3 hours for a 3 mile tow and it cost $200. I asked if they could discount it but was told they already did but that supposed discount was not reflected on the receipt. Would not recommend.Service: Car towing
Rebecca Kottas
7 months ago
Seems like nobody complains about the driversI had a wonderful driver for my Towing my carthecrest of my experience not so much the first woman that took the order I gave her the address to deliver and she got it wrong if it wasn't for my driver that called me I never would of had my car delivered where it needed to go when I finally got my receipt for my payment I realized they had got the address wrong when I called back to try and let them know no one answered the phone I was terrified my car would be left at this unsafe place but like I said DAvid was a great driver and fixed it delivering it where it needed to be when I called the next day realizing I had over paid and trying to register a complaint I got the same woman guess what she said she would have to listen to the tape of the call and call me back guess what no call back
Rae Newsome
9 months ago
If I could give ZERO STAR I would. My car was NEVER TOWED and I received a text from Towmate Towing saying it was delivered to my mechanic when it wasNOT. Delaying my car being fixed! Which was very upsetting. Do not use this company they scam you, lie, and poor communication all around.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Jason Cameron
a year ago
Everything went extremely well! These guys showed up when they said they would and moved my shipping container for a fair price. It was taken to the new location and dropped right where I wanted it.Service: Local haulingService: Local hauling
Aaron
11 months ago
Travis was my tower. Got to me quick and got me where I needed to go. Thank youService: Car towingService: Car towing
Lee Jones
5 months ago
The tow guy was cool, respectful,honest, very helpful and most appreciated. Thanks
Leviticus Moore-Johnson
5 months ago
They damage my vehicle and every time I tried to call and make a claim with them they hang up on me and refuse to help me.
Tara Samarripa
a year ago
Travis was awesome! Could not have had a better towing experience they were there in less then thirty minutes and had excellent customer service I highly recommend!Service: Car towingService: Car towing
Raden Kasumo
5 months ago
Towed my 1 Ton with ease!Best Tow truck driver in the nation!Service: Special vehicle towingService: Special vehicle towing
K Dudenhoeffer
a year ago
Charged my CC. Then refused to come on Tinker A.F. called back and was told I would get a refund. NEVER HAPPENED DON'T USE THEM happened on 1/6/2023
N. H.
a year ago
Fast and reliable service ! Very Professional! Thank youService: Car towingService: Car towing
D-Ray Jackson
7 months ago
Terrible Customer Service!