Southwest Trailers & Equip LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jaquita Bruner
4 months ago
I am still in the air on this one. My trailer is half done because they ran out of material.It was rough. The job went from a 2 day job to I picked up my equipment on day 8 incomplete.What I will say is the staff did work with me.. at the last minute. I will update when completed

  Kimberly Adams
6 months ago
They know how to fix a trailer, and get it repaired in a reasonable amount of time. They go above and beyond to make sure the customer is taken care of within their means of course.

  Low Rider
11 months ago
I came in with my gooseneck trailer PG because A leaf spring got damaged just want to say Jose did an amazing job and has really good customer service went over and beyond to help me out and do everything I requested I hope that you are taking care of Jose like he takes care of his customers . I will definitely come back with any problems when I m in town!

  Sarah Thomas
a year ago
I walked in with an emergency repair (blown air bag on a Utility reefer) that another shop had already told me they couldn't perform. The service writer Seth helped me get set up and the mechanics in the shop had my trailer repaired in just a couple of hours. The service was awesome, the people were awesome, and I will definitely be back should I need more work done on my trailer.

  Mark Reed
a year ago
I went into there to deliver a customer trailer. Due to a very bad lack of communication on their part they didn't know why I was taking it to them. One guy would NOT allow me to explain the reason for my visit and when I kinda unprofessionaly got his attention he physically grabbed me and shoved me out of his office and slammed the door. Very rude people to deal with. I was negotiating with them to buy a trailer and I cancelled my plans and will be buying elsewhere.

  Brian Littlefield
2 years ago
Honestly I wouldn't take my trailers anywhere else. They are honest and up front with charges and are the best at keeping it in my budget.

  Nicole Halpain
3 years ago
This company is awesome! I called this morning and needed the leaf springs replaced on my stock trailer because the bolts were tack welded. They were fast, polite, professional, and a great price! They even used the parts we had already bought! I will definitely be using them for any trailer repairs that I need in the future!

  Gino Giomarelo
a year ago
I have been going to this place for a while, and all I can say, as a personal opinion, great and most honest people.

  Tice Love
2 years ago
Adam is a great guy called him looking for a step deck he sent me some pictures of a new trailer he had I bought the trailer over the phone told him what day I would be there to pick it up he had some people come out, and put allumiun rims on for meI showed up that morning and it was ready to roll,and he also had some nice gifts for doing business with him Would highly recommend giving him a call if you're looking for a trailer

  michael winston
3 years ago
I was told to drop my trailer off and eat lunch, they'd give me a call when it was ready. after almost 3 hours I called them and found out they hadn't yet found the part. then they found the part and it was going to be there around 3:30 or 4, and I was told that I'd have to cover any overtime for the installer starting after 4:30. my $130 in parts turns into $570 plus any overtime after labor is added, told that I'd be charged 5 hours for labor when that's literally not possible when you take the time the trailer is there and take out the time they were waiting on the part, and I was specifically told that I'm not being charged labor for someone to go get the part. they seem to be not very organized at best and taking advantage at worst

  Rob Felts
a year ago
I have had several trailer repairs done here. They are always very responsive and thorough. Francisco is amazing!

  james mcdonald
a year ago
Good guys were very helpful in the parts department they had what I needed when everyone else was out

  Fleet Managment
3 years ago
I AM RATING THE BUSINESS OWNER. MIKE DYE.TERRIBLE CUSTOMER SERVICE AND RUDE PERSONAL (HI mark).AT THIS PLACE THEY WILL NOT TAKE RESPONSIBILITY FOR THE QUALITY OF WORK. PLEASE SAVE TAKE YOUR MONEY ELSEWHERE, IT CANNOT BE ANY WORSE.

  Frank Cruz
3 years ago
Went to replace a hub on my trailer and I tool longer to reverse my trailer into their shop than what they took to do the repair! Great place awesome price!

  Karl Mason
a year ago
City Trailer has way better service and knowledge plus a lot more parts on hand

  Stacy Howell
8 months ago
Great place to work staff is awesome

  William Shafer
11 months ago
Noah was very helpful. I greatly appreciate it. Thanks

  tim reed
6 years ago
I was needing shelving installed in a service van. Talked to Kurt Schroeder and he picked up van installed shelving and delivered van back. Great to work with.

  Ralph Richers
3 years ago
This place has it all. Sales, service, parts, and some rentals available. Also a tank wash bay. And they take some consignment trailers. And a facility in Tulsa. Great organization to deal with.

  Denny DeLozier
7 years ago
They meet you at the door, give your equipment a inspection and very little wait to get in and get repaired. Free coffee and TV room with snacks and clean unisexrestrooms.

  Brian Littlefield
a year ago
Seth and his team do amazing work. I won't use another company.

  Sandor Konyves
2 years ago
Great place to have your trailer fixed! Honest people! They charge you the fair price!

  Scott X
a year ago
I look forward to doing business with Wade and the team. Thanks

  Mike Blair
a year ago
Good other than the long wait but that's expected because there are busy fixing trailers

  Sam Chavez
2 years ago
Great nice people to work with, they know their stuff.

  Chris Brackett
6 years ago
Nice people but 75 dollars for a heat plug for a blower? C'mon now, that's almost double! SMH

  Davis Bailey
a year ago
Very friendly staff with great service.

  Dan Kaiser
3 years ago
The staff is owesome help us out with what could have been a very bad time..

  Charles Mains
5 years ago
Great place for work done on your vehicle, awesome service

  Rodrick Mosley
a year ago
Great group of guys very pleased