Pro Lube and Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben Nicolls
5 months ago
Fantastic service. Stevie took excellent care of my car and the crew got me done and done in 15 minutes, if that. BRILLIANT. Will absolutely be back.

  Charles Kelley
8 months ago
Service was great. Employees were awesome. What I'm trying to figure out is the bill. There's the charge for the lube, oil/filter change of $48.50 which includes parts for $28.50 and labor for $20.00. That math adds up. Then there's a charge for $4.95 for the oil filter and $22.00 for the oil. That's what I'm not understanding. If the charge of $28.50 for "parts" doesn't include the oil or the filter, which would make sense, then what "parts" is this charge for? If I'm missing something please educate me, otherwise it seems as though I'm being double charged for "parts".Service: Oil change

  Patrick Gillock
a month ago
Fair prices and quick oil changes.They do their job well here.

  Kate Oyerinde
7 months ago
I needed a last minute oil change. I may have paid a little more than other places, but I was in and out in less than 30 minutes! I appreciated the quick work! Everyone was very nice!Service: Oil changeService: Oil change

  richard bowles
6 years ago
This a review for both the front Pro Lube OIl change and the back Pro Tire Center.This is a cumulative review of my years of service from this place. I've been having oil changes there about 4-5 years now since moving up to that side of town. Now that I live in Bethany ~ I STILL drive past a few other competitors to bring it back to this one.The oil change is good, they check fluids and tire pressure as well as greasing where appropriate.My first experience with the back was when I pushed my brakes too far - way too far ~ I took it in at lunch hour cause I no longer felt safe. I told them I felt horrible about letting them go so long. They were very understanding - they had the complete brake job done perfectly by the time I got off work at 5 p.m.Now were about 50-60k miles away from that brake job and my car has about 100k miles on it. It was becoming time for new shocks and struts along with another brake job.Turns out I also needed to replace some arm components - when I came up they showed me the old parts (which were definitely busted). They also performed an alignment since a decent portion of my front end was replaced.Overall a very good and honest mechanic shop. I have talked with the owner a few times and he's always made sure things are done proper and fast.Always remember you get what you pay for. This place (or any real mechanic) will never compete with your uncle/cousin/brother shade tree work. But the WORK done isn't the same either; also with professional work you get professional accountability. This place is a great and fair value if you're comparing apples to apples.Best of luck with your future car repairs.

  Keilea Johnson
a year ago
Love this place! They do my oil changes quickly and without me ever having to leave my vehicle.Another thing I love is the ladies discount day on Wednesdays. Can't go wrong here. The oil change price can't be beat.Service: Oil changeService: Oil change

  Will Nedbalek
5 months ago
Took them a bit to remember their fleet login, but they were very fast and friendly.

  Claire Mitchell
9 months ago
I ve had two poor experiences here. First time with a very talkative male employee asking me far too many questions. The another worker yelled at him to stop flirting and get back to work. Which is what was necessary but still made me feel uncomfortable as a customer and as a female. It s frustrating to not be able to just get an oil change in peace without being harassed. Gave them a second chance. They open at 8 AM. Assuming the workers show up on time which does not seem to be the case. Not asking for a lot, just an oil change and common courtesy.

  Kendal Martinez
8 months ago
Been coming here for over 15 years and I always have a good experience. The staff is super fast, fill up fluids and air as needed. No complaints.

  Lela Eberly
6 months ago
Love this place. Never had a problem when I have used them for my car care.

  Jonathan Beckett
a year ago
This place has always been awesome. I take mine and my wife's cars here every time. I have one if the new Kia k5s with the really weird oil filter(that no one carries so I have to get it from the dealership) and they took the time to learn how to do it when they very easily could have not. Best ever.

  Steve Whitfield
8 months ago
These guys are amazing. I came in with a problem and Taryn? got me fixed and back on the road super quickly,....and at much less cost than I ever imagined!

  Melissa Griffin
a year ago
Awful experience, won't ever be back. I was treated like I'm stupid by the technician, Justin. I didn't feel comfortable with the service, so called and spoke to the manager, Michael, who also treated me horribly as well. If you are a woman, DON'T GO HERE. I paid $73 for an oil change that I don't even know if I actually got, so turned around and went to another place to ensure I actually got the service completed... And paid again. Absolutely disgraceful.

  Empress Owusu
a year ago
I would give zero stars if possible. Do NOT take your vehicle here! I went here because the place I wanted to go to was booked solid for two months out, and I knew I couldnt wait that much longer for an oil change. Simple task, right? Think again!The two little ***** that were supposed to just change my oil and top off my fluids completely screwed up and put antifreeze & brake fluid in my master cylinder, which ended up costing me well over $700 to get repaired because shortly after, my brake system COMPLETELY FAILED!I should've known something was wrong when the first ***** called the second ***** over for "help".At one point I even asked if I needed to go inside and wait and was told, "Nah you can just stay in the car."When they finished, the second ***** leaned in my window with his big gulp cup, slurped and proceeded to tell me that my oil was really low. Well DUH! That's why I came in for an oil change, little boy!Service: Oil change

  Tracy Bates
11 months ago
Even though I got there at closing they still took the time to change my oil and wasn t upset to stay over a few minutes. Thank you guys for helping a woman out. NP for Physicians at HomeService: Oil changeService: Oil change

  Courtney Coy
2 years ago
Absolutely love this place. I won't take my vehicle anywhere else. Not only is it quick and a good price, they check all your fluids for you and will fill the ones that need it. I never caught his name but the redheaded guy up top was super nice and even took his time to look at my hood cable that's broken. Definitely recommend.

  Colin Peterson
2 years ago
These guys did a great job. Got me in next day and swapped some new tires on my car in roughly an hour. The price was very fair and they didn't cause any damage to my car. Give them a try if you need service near Rockwell and Hefner

  Breanna Massie
10 months ago
Carlos did an amazing job!! I love this place so much!!! Only because of Carlos and Daniel and Andrew, but Carlos is number 1.Services: Tires, Oil changeServices: Tires, Oil change

  Elise Flanders
2 years ago
I don't recommend this place to anybody. Both times I've taken my car in, they replaced and charged me for something I didn't ask for, didn't fix the problem I took it in there to have fixed, and either broke something else or created a new problem. Insulted me over the phone when I asked them to fix the problem and told me I just "didn't understand". No apology. $700 for them to replace my tires that I didn't ask for, and break a couple of the bolts on my wheels and refuse to fix them. Instead they told me it was "safe to drive with 4 out of the 5 bolts" and it "didn't need to be fixed". Ridiculous. Worst place I've EVER taken my vehicle.Service: Tires

  Glenn Patrick
a year ago
This is the only oil change place I will go to. I appreciate that the Tech took the time needed to get my CR-V Engine Splash Shield back on correctly after changing the oil. Not like the other place that didn't and didn't take responsibility.Service: Oil changeService: Oil change

  Michael Thompson
3 years ago
Stopped in to get a oil change back in January (2021). The service was fast and reasonably priced. The employees were polite and took care of my car.Shortly after getting my oil changed I noticed the smell of oil burning. There was also a small oil leak that had developed. Due to poor weather and work I was unable to take it back to the shop right away. A month or so passed and I called Pro Lube and spoke to Jacob. I told him to hat was going on with the oil leak. He had me come by the shop and he personally looked at my car. Jacob noticed the oil filter was 1/4 turn shy of being tightens properly. Note: This has happened to me before when I changed the oil myself, so stuff like this happens. In the end Jacob fixed the problem and apologized for the hassle. I was not upset and appreciated him taking the time to look at my car and check things out. Overall, Pro Lube & Tire Center performed amazingly. There was a problem and they fixed it with no questions asked. I will definitely make this my oil change shop of choice from now on.

  April McCoy
4 years ago
We LOVE this place. Terry who owns it is such a great guy and very nice. The guys who do the oil changes know what they are doing and are great at being fast and efficient. Plus I never have to get out of my car! We highly recommend this place.

  HK
3 years ago
Been using this place a long time. Last 2 times I went the oil filter was not tightened and I had to take it back. Most recent time this happened- I found out that there was over 2000$ worth of damage because of this mistake. I did pay to get it fixed and now am realizing this may have done damage to the engine. I have not heard anything official as it is the weekend- but worried my car is totaled because they did not tighten the filter multiple times. Will not be taking any business back.Service: Oil change

  Chris Haycraft
3 years ago
We recommend finding somewhere, anywhere really, else where the staff is honest and friendly.Paid 89.29 for a full synthetic. Got what looks like used oil upon inspection at my next. When I called and spoke to Jacob, the manager, about a refund for the oil that I paid for but, did not receive. I had pictures and a quart of oil from my system and, they treated us as if it is a burden to even speak. They blamed us and said we took the oil out and put other in it, gave us a run-around and, ultimately lost our business for the future because of the way it has and has not been handled.

  deborah Hollins
7 months ago
I always go here for my oil changes. They get me in and out and are always friendly and greeted with a smile!

  NSPECTOR
3 years ago
They didn't tighten oil filter. When we took it back, the supervisor Jacob said everything was tight and oil level was good. He told my wife the oil leak either came from radiator or transmission. When we got home I had to tighten filter. I took it back again and the owner was informed of the discrepancy and he topped off the oil at correct level.Not only did they do a poor job, they lied to us.Service: Oil change

  Phillip Przybylo
4 years ago
The integrity of both parts of the Center--the lube and the tire--is very apparent. On two separate occasions, I requested service that my car didn't need. First, over a year ago, I went in for an oil change. Upon inspection, though, they let me know everything was fine (I had only driven 1,500 miles on it but was worried about the time elapsed in between changes). Subsequently, it worked fine until I actually needed an oil change.The tire center was particularly impressive just this past week. I requested an alignment, and again, I was mistaken. The tire balance is all I needed for the short term, and was told as much. Sure enough, my very old car is running smoothly again. They were right again. They could have easily taken my requests at face value and charged me for everything I asked. They could have even charged me for the inspection/evaluation process while determining the true needs of the situation. Instead, they did me a kindness while looking out for me and my car. You will not find better value, service, and honesty anywhere else.

  Brandon Chico
2 years ago
Not a great place to go. Completely untrustworthy. They'll take advantage of anyone who doesn't know any better. Someone I know had the misfortune of getting charged $80+ for an oil change. Absolutely ridiculous.

  Rasheed Molake
3 years ago
Booked an appointment on Friday for a tire rotation and balance for the following Monday @ 10 a.m. Was told it was a quick process.10-15 min. I arrive on Monday for my appointment and I m told that it would be a 4 hr wait. That s ridiculous. I was a first time customer and definitely not the experience I was hoping for after reading the other reviews.

  Rachel Quiring
9 years ago
I love this place! Not only are they super fast at oil changes, they are knowledgeable about cars and provide a lot of different services. I recently got the air compressor fixed in my van. It was a third of the price had I taken it anywhere else, it was done the same day and I had complete faith that it was done right by people who are passionate about cars.