Pat’s Tire & Auto Repair – Quail Creek

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris White
3 weeks ago
Awesome place to go for all your car needs. The staff is super knowledgeable and honest. I ve been taking my car here for a while and I have never had a problem.

  Azana Kamili
4 months ago
Really nice. My tire was looking low and not only did they fill my tires, one of the tires was missing a cap and they had some laying around and popped one on for me. They also educated me on how tires can sometimes lose some of their air when the weather changes. Great people.

  J C
6 months ago
Took my 2015 Buick in and told them I need all the breaks done and to check my bushings because of a rattling when I break in the front. They looked it over and called me back and said it was the tie-in-rods and strut on the passenger side. They replaced just the parts they said I needed and got the car back to me in a day. The Buick drives better than it s drove in 5 years. I m happy with the work and will bring my other car to them instead of the dealership when I have problems in the future.

  John Conigliaro
5 months ago
Unfortunately I waited here to get an alignment and they wouldn't do it because I needed brakes, which I had parts on order for but could get done before the alignment on the weekend... they refused to perform the alignment then they quoted me 1200 in parts for the alignment. I ended up fixing the brakes and doing the alignment in my driveway and I did not need the parts they quoted. Make sure you get a second opinion with this place or they might rip you off.

  Sarah O.
9 months ago
These guys have been great up til now. I've used their services to patch tires, replace tires and do an oil change without issue.Recently called for quotes to do a minor tune up (as one of my oxygen sensors needs to be replaced) and sniffer test for an EVAP leak. Was told that they do not do tune ups, but that they charge a $138 diagnostic fee to see what's wrong with the vehicle, even if they do the repair. I told them that I didn't need someone to diagnose my vehicle and again asked for quotes for the tune up and sniffer test. The technician on the phone asked me to wait. And then, I overheard him making fun of me for being a know-it-all and then he hung up on me.These guys are ok mechanics, but for that kind of customer service, I won't be using them again.

  John Spears
3 months ago
Great service. They worked me in over the holidays when I was visiting OKC. And quickly identified and fixed the problem with my car.

  PC Sanders
a year ago
I have used Pat's Tire & Auto Repair for many years (so did my mom) and they have always been consistent, offered reasonable prices, and been friendly. In fact, I just took my car in over the weekend to get an oil change, I scheduled the service and they said they would call me when my car is ready. I had scheduled for a Lyft to take me back home and wait, but they called in less than an hour and a half to come pick it back up. I thought it would be longer because they were quite busy. Needless to say, I've never had any complaints. They've changed my oil, performed maintenance checks, and changed my tires over the years. This is definitely my go to of trusted vehicle service.Services: Air & cabin filter replacement, Tires, Auto battery replacement, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Oil change

  Jennifer Corson
a year ago
I will never bring my vehicle here again. I was told I needed my ball joints replaced when I had them do my rotors and brakes. They said they were worn down and I'll start hearing a popping noise when breaking. I did start hearing it not long after. I took my car back and had them replaced. The noise never went away. I took the car back they said it wasn't that and charged me $45 to replace a supposed broken clamp. The noise is still happening when I break. I paid over $800 dollars for the fix (ball joints and clamp). I now have to take my car to a dealership so at least I know it'll get fixed even though I'm going to have to pay for a fix.......again.

  Pat Silver
2 months ago
They are about $30 per tire more than their competitors for the same tires and service, warranty.

  Mari Medley
a year ago
For a traveling woman in her 4th quarter, dependable tires are key. My dealership was not helpful when looking for 4 run flat tires. 2 were in the red and 2 were cautionary. Continental tires are back ordered with no arrival dates. That was my response. A phone call to Pat s and Steve was on it. By the end of the day 4 tires were located and appointment set. Tires were installed, balanced and wipers added. Now I m back on the road with wind in my hair!

  Bill Hausam
2 months ago
Pleasant ppl loving caring etc. Just love how they handle them selves and care for each costumer. If you want your car fixed right this is the place to be

  Shanna Ward
a year ago
I recently had my car's a/c fixed by this location. I appreciate them scheduling & completing the repair in such a timely manner. It's become miserably hot outside but I say a tiny "thank you!" every time in get in my vehicle & turn that a/c on full blast. So again, thank you!

  Nicholas Holdeman
8 months ago
Wonderful people, I had a blow out they were shorted handed and busy. They got me in and helped me out as I was passing through town!. Carla is amazing!Service: TiresService: Tires

  Jordyn Hirschler
4 years ago
A few months ago I brought my car in because the check engine light was on and it had died that morning. I had multiple other issues with my car, including the heat/air making an odd noise when I turn it on. I told the guy at the counter that there were many problems with this car and that I just wanted him to tell me whether or not it was worth it to just get a new car, especially since I paid $120 for them to just look at it. Someone drove me home in my own car because their usual vehicle was in use. I told them that was better anyways, since I knew there were a few things I had forgot to mention. I told the guy of a problem I had a year prior, and he said he d make sure to mention it. I get a call at 9 AM the next morning telling me I just needed some new spark plugs, which sounded like music to my ears since that is relatively an easy fix. 2 weeks after I get my car back, my heat/air is still making the noise and I was still having other issues. So, I called up there to tell them and the man I talked to was extremely rude to me. He told me that I was the one who messed up and I didn t stick up for myself since things like this make me nervous. He also told me that he would get the technician who worked on my car to call me the next day. I never received another phone call. Here I am, 3? months later and my check engine light is back on and when I start my car, it shakes. I don t know if y all are just lazy or if you think that a woman doesn t know about cars but I m not an idiot. I wasted $600 for them to do ABSOLUTELY NOTHING. I am a broke college student who saved up that $600 for 5 months and could ve put it towards a new car. I know auto shops like this one tell you there are things wrong with your car when there isn t or it s a simpler, cheaper fix but all the reviews convinced me otherwise. I just wanted to find a place I could actually trust to take my car to and ended up wasting money. Seriously, do not bring your cars here.

  Bernita Ford
4 years ago
After reading lots of great reviews, I decided to try Pat's for an alignment and oil change. From the initial phone call to the printing of the receipt, the employees were friendly and attentive. They offered to give me a ride home while I waited. The appointment took less time than what they quoted. The prices were definitely reasonable, and they didn't try to upsell anything to me! I feel like I have finally found my "go to" auto repair shop.

  Shayna Marino
5 years ago
I had AAA transport my 2008 Jeep Grand Cherokee Laredo here because it was overheating and leaking some liquid. I spoke with Steve on the phone once they had a chance to check it out. It needed a new water pump, thermostat and a belt. Steve gave me an estimate and when finished the total cost, including tax, came in under the estimate I had received. Everything is running perfectly now! Steve, Jeremiah and Brock at the shop were knowledgeable, friendly, efficient and, above all, professional. From now on, I will take all of my vehicles to these guys. I will recommend this shop to all of my friends and associates. I wholeheartedly recommend Pat's Tire and Auto Repair to anyone interested in honesty, fair pricing, knowledge of auto repairs and expedient service!!!

  Jace J
4 years ago
The guys at the front desk are always friendly and helpful. Jeremiah set me up with an appointment fast and was even able to help troubleshoot some of the issues i was having.They gave me a ride home allowing me to take care of other things while my only vehicle was in the shop. Following which they picked me back up and explained the issues going on with my vehicle and offered me several different ways it could be fixed.Never met a auto shop i trust more. This is the only place I m bringing my vehicle.

  Melanie Connelly
2 years ago
So very thankful for Pat's Tire and Auto Repair! They were open early on a Saturday morning when we had a brake issue. We were leaving for vacation and needed help to get on the road. They were very professional and helpful. Got us on our way quickly. Thank you!Service: BrakesService: Brakes

  Robert Myers
4 years ago
Each visit I have had at this establishment has been met with professional courtesy, timely response and a fair and equitable price! My last visit shocked me completely! These guys are great! I will definitely keep coming back! See you guys soon for my oil change and tires!

  Kelly Lawton
5 years ago
So, we take my sons car in Tuesday morning because the ac isn t working. We hear nothing from them for 3 days. So, I call today and they tell me the guy working on it will call me in 10 minutes(he is in a meeting). 1 1/2 hours later I call back and am told that a different guy was working on it but is off today so they had someone else on it. Said he was working on the estimate to replace the compressor and blower. I then asked if they checked the fuses since that had been an issue before. He said he was sure they did but would double check. 2 hours later, I get a call saying that it was the fuses.SUMMARY:1. Nobody looked at the car for 3 days until called2. After thorough inspection it was decided compressor and blower need replacement3. I asked if fuses were checked based on history and was told probably but I ll check4. Told it was actually the fuses. Compressor and blower are fine.5. Finally, told I wasn t going to be charged for diagnostics just $20 for labor and $6 for parts.I guess that s better than at least several hundred dollars I would have been charged if I didn t speak up.

  SLIM SEXY
2 years ago
I RARELY write reviews but I ALWAYS read before buying. Well I ve been searching for good service and low prices I decided to check out this place Jeremiah is AWESOME! The driver is WONDERFULLY AWESOME! To make a long story short I was told by a dealership that I need back and front breaks! Well of course looking for honest good people the service is good but I didn t need new brakes and didn t cost me anything they had my car in and out and yes the driver dropped me off at home and picked me up he was so funny and kind I m all about good customer service and if you have a stanky attitude I will not deal with you! I can t say anything negative about them! My 2013 Infiniti has a home with them if I need any service they will be my FIRST contact! And did I mention they have a driver don t have to worry about calling Uber or Lyft! Thanks again and to the owner of this business you picked a great crew!!!!Service: Brake service & repair

  Charles Waters
6 years ago
Had a tire problem on my Toyota. They fixed the problem with no charge. In addition, they gave me a ride to my home and back while the repair was being done so would be home when repairmen arrived.. Can't beat that. This is the third time I have taken one of my cars to Pat's and every contact I have had with all the personnel was very friendly, informative and helpful. Wish I could remember all their names especially those who scheduled my service. I do remember Jeremiah and Brock who were therewhen I picked up my car today. . This place will get all my car business from now on.

  Cyndal McKendrick-Bates
a year ago
Amazing service! Everyone was very kind and knowledgeable. I actually learned more on how to care for my vehicle. Will continue to go here for all my vehicle needs

  Madison Pinski
4 years ago
This place lives for customer service. They were absolutely amazing. My car broke down right before work and I was stressing out a little bit. but these guys were so great. They made me feel super comfortable and talked through every step they were going to take in the process of fixing my car. They even dropped me off at work free of charge AND picked me up at the end of the day. I will definitely be back for any future service!!

  Bonnie Athey
8 months ago
The Wonderful LADY at the front check in was just Amazing, Very Helpful. I would Recommend anyone IGoing there !! There are 2 or 3 other locations !! Thank You All & Keep Up The GREAT JOB Ok

  Tom Hartnett
4 years ago
Jeremy was extremely helpful and professional! I needed a bolt replaced on my mustang, and the entire process was smooth and painless. Friendly environment, helpful staff, and the work done was much cheaper than I was expecting! 10/10, I will definitely be returning for any future work I need done.

  Chris & Lara Daugherty
3 years ago
I wasn't going to review this business, but Google put up a notification on my phone " How was Pat's Tire and Auto", so, here we are.Last weekend , Saturday, I browsed their site for tires. Exactly one week ago (Mar 6) as a matter of fact.I found a tire I wanted and filled out the "request a quote" form on their website. I recieved a confirmation that it was sent and a "Thank.you for requesting a quote". However, here we are one week later, and still no quote. I guess they don't want my business. So, I have gotten other quotes and gone elsewhere with my business.I wish them luck with that kind of customer responsiveness.

  Kathy Velazquez
3 months ago
They were nice on phone but a little higher than what I wanted

  Jon Bisila
5 years ago
We were passing through OK City from Minnesota on our way to New Mexico. Our car starting shaking badly and we thought it might be a brake or tire issue. We did some research to find a good shop nearby and followed the reviews of others. They were very professional, kind, and helpful. Turns out we were missing a few lug nuts. The pricing for parts and labor was really fair and they kept us in the loop about any other parts they may have to change. Would definitely recommend.

  Jared Anderson
10 years ago
We were in business with this establishment while they were still "Scott's" for 4 years. We've spent thousands of dollars on tune-ups, oil changes, tires, etc. for our company trucks. For every 5,000 miles we got free rotation and balance but now under the new management they're saying I have to have the road hazard warranty in order for the free rotate to stay in effect. That would be fine if I didn't already have a previous agreement with Charlie and Tim. The new owners have no appreciation for the warranty that was held with the company and don't have any grasp on customer retention WHATSOEVER. Highly NOT recommended.