Custom Transmission Repair
4.2 (53)
125 SE 59th St, Oklahoma City, OK 73129
(405) 632-3900
customtransmissionrepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Custom Transmission Repair is a transmission shop located in Oklahoma City, known for its honest and professional services. The shop offers services such as transmission repairs and rebuilds, with a focus on integrity and quality work. Led by knowledgeable staff, including Beverly, the office manager, Custom Transmission Repair aims to provide reliable and efficient solutions for all transmission-related issues.
Services offered: Transmission repair, Engine rebuilding, Oil change.
Custom Transmission Repair Reviews Summary
Pros
- Honest and professional service
- Knowledgeable and friendly staff, particularly Beverly
- Efficient repairs and good communication with customers
Cons
- Some customers found the pricing higher compared to other shops
- Issues with warranty coverage and follow-up repairs
Suggestion
Ensure transparent pricing and improve warranty coverage for customer satisfaction.
Positive Words
honest, professional, knowledgeable, friendly, efficient, reliable
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anita Watson
4 months ago
Custom Transmission is the most honest place you could ever take your car to for a transmission.Office manager Beverly is very professional and the most knowledgeable woman I have ever met when it comes to transmissions. She definitely knows her business and has always been fair and honest.I would recommend this business if you are looking for a shop with integrity and honest mechanics.
Mitchell Peckham (Mitch)
6 months ago
The price was too high and I had to take out a loan. They charged $4500 while AAMCO only charged $2000 for the same transmission repair. Firestone recommended them, but they are not trustworthy. My car's transmission went out again not even 6 months after they 'repaired' it. It doesn't even have 100,000 miles on it. It should not be having these issues. I wish I knew about AAMCO sooner so I wouldn't have wasted my time and money with these guys.Edit: They also refused to do any repairs the second time because it wasn't 'under their warranty.' They messed up my car and didn't take any responsibility for doing so.
Veronica Aguilera
6 months ago
Had an extremely difficult situation with my CVT transmission. They were really helpful and did a good job on my transmission. They gave me good price and a warranty.
Maryjane Justice
6 months ago
The work they did on my son's car failed in less than a year. They do not honor extended warranties. I will not be trusting any of my vehicles with this shop. The car has under 100,000 miles on it and we should not have to fix the transmission twice in less than a year.Service: TransmissionService: Transmission
steve farnham
a year ago
Such an amazing shop. They helped me get all the leaks and repairs done on my 1957 plymouth. I would recommend anyone needing transmission work to use this shop. From Beverly to Jodi, top notch work and customer service all the way!Service: Transmission repairService: Transmission repair
Jeff Darrow
6 years ago
Referred to this shop by my mechanic for transmission repairs. Spoke to Beverly who was very knowledgeable and friendly. Was quoted a fair price compared to other shops and I decided to give them a shot. Was kept up to date on the progress of the repair, never having to call and ask how it was going. Car was ready before estimated date. I will gladly refer friends and family to this business. This is how a business should be run. Great Job !!!Definitely a keeper for my contacts list .
okie toys
6 months ago
I haven't had the work done yet, but Beverly, the owner, knows her stuff!!!
Sam
3 years ago
The lady at front desk was very kind and professional in assisting me. The mechanic fixed an issue with my transmission puking transmission oil when parked. Repair cost was very reasonable. I would definitely recommend, 10/10.
Brian Frost
6 years ago
They had done a few repairs for me over several years and I have had nothing but good experiences there. They quoted me $2400ish for my Honda but it ended up being around $1800. I had agreed to the higher price but they we upfront about it costing less (and charged me less). I couldn't recommend them higher.
Hope Locke
7 years ago
On Tuesday April 12th my fianc�e and I had some drama with PepBoys on South Walker (you can go read my review there) and they gave us a card for this place. Well we called and the lady was super sweet and told us we could come in immediately. We drove over there in about 5 minutes. We got there and the lady explained their process and pricing. We were in and out in less than 5 minutes! His truck needed his clutch replaced and was finished that Friday! We couldn't pick it up until today, which was not a problem. When we got there everything went smoothly, and again we were out in 2 minutes. They also have a cute turtle named Cecil!
James Brouillard
4 years ago
Called to get a quote and their database doesnt extend past 2016. I told her all the specs on my vehichle including it's a 6 speed auto transmission and she stated it was 1 of 2 different ones but I know there Is only 1 - 6 speed for this year and model. Needless to say they couldnt give me a quote and I'm disappointed with the attitude I recieved. The woman was rude when I was asking why she couldnt quote me a price stating "your vehichle is under warranty". This being after I already explained the excessive mileage. Guess they dont need buisness because they're certainly not getting mine now.
Lila Kay Coffelt -Williams
a year ago
Beverly is very friendly and knowledgeable about the transmission business. I am very pleased with the quality of the service that was done to my Jeep.
OKC Buyers
6 years ago
I own Tinhorns R US and we have taken several trucks to Beverly at custom transmission and we have been treated honestly they go out of there way to save us money the work they do is done right the first time i recommend them to everyone i know.
Sam Coker
8 years ago
Great people, and quality transmission builds at an affordable price . They had my vehicle in and out in no time! I would definitely recommend this shop if you are in the area looking for an inexpensive reliable transmission rebuild or anything for your transmission.
Leo Montero
6 years ago
My transmission kept slipping so I called in and spoke to some very nice lady by the name of Beverly. I dropped off my truck and they took care of it. Best decision of my life coming here.
nathan freeman
6 years ago
This place is a joke first I call then they hang up I call back again and some lady answers and says we don't have time for you by this point I'm pissed so I call back and tell them I want a manager she wouldn't get the manager for me its very upsetting to see this.... Now I'm going to take my money elsewhere just because of poor customer service...
Tanner Massey
8 years ago
I called to ask about what it would cost approximately for a transmission and the lady that answered at Custom Transmission was AMAZING being extremely helpful and had patience for my bumbling questions. If I ever need transmission work of any kind, this is the place I am going! - Clayton Massey
Gayla Thompson
6 years ago
We took our Geo to them and thought the transmission was bad. Turns out all that was wrong was a dirty air filter. Very honest and friendly. If we ever have transmission problems again we'll go back.
Austin Jassman
6 years ago
FALSE Diagnosis, said 3rd gear completely gone. Quoted me a 2800$ rebuild I said no and actually drove it home in 3rd gear. I called Beverley and she said it must have been God. WHAT A JOKE.
Kirk Lewis
4 years ago
They are honest and fair in their pricing. I have used them more than once and sent friends there. No complaints. Would sure use them if needed
Rod Koehn
6 years ago
We are a fleet vehicle owner, we take all our transmission and drive line repairs there, and have for almost 25 years. Always great service, honest, and fair.
Darianne Horton
6 years ago
Very professional management. Gave fast diagnosis and got me back on the road within the week! This is the only place I trust with my transmission work.
Austin Satterlee
8 years ago
They were great people. They had great prices and were good at getting me in and out at a good time. Overall great service
cody r
6 years ago
Beverly was very informative and service was timely. They even gave me a ride home when i dropped my car off.
Stephanie Dean
a year ago
Excellent service, straightforward, and they are going to do right by you!
Ashleigh Horton
8 years ago
If you live in the OKC metro area, Custom Transmission is the only name you need to know. They are friendly, knowledgeable and can repair any transmission troubles that come your way.
floyd drannon
4 years ago
They were fast and very easy to work with, made sure everything was done Right , Highly Recommend Them !!!
Anthony Rohn
3 years ago
Trying to ask simple questions before I pay for a tow truck to haul my truck to there shop, all I wanted was a quote what a new transmission was going for and install but no help
Darrin Coker
4 years ago
Honest trustworthy quick repairs. Not the least expensive but , you get what you pay for. And it will be rite.
Norm Irwin
a year ago
Got me in right away, and got my truck back to me in less than a week.