From the business
- Small business
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
juan carlos Sosa
a week ago
They just charge $380 on my credit card !! I never received the item or tracking number or an invoice!!!!! Complete scam!!
David Whitacre
4 years ago
I saw one of their listings by chance on Craigslist. I contacted them, and they were very accommodating! I drove from Tulsa to OKC the same day and they had the when truck bed ready to go by the time I arrived. They even had a secondary part I had been looking for, and it was cheaper than market value.
Tanner Lutz
a year ago
Ordered a part from their facility. Colten was very helpful and friendly. Packaging was awesome, they know how to protect parts when being shipped, as well as being shipped quickly. Thank you guys for your service and professionalism. Will being doing business with you in the future.
Sinhareeb Emara
10 months ago
Avoid! Avoid! Avoid!!!!!I ordered a part from them three weeks ago and they didn t ship it at all. They are unprofessional and unethical. I emailed them and I called them multiple times and still didn t receive the part. They charged my card right away and they kept playing around. After three weeks, I didn t get the part and they didn t want to refund me. They are scammers and every time I called Colten Bierig he keeps telling me that he will ship the part tomorrow. I called him asking for refund and he didn t send me my money back.
John Roller
a year ago
5 months, I was sent the wrong part, wrong color, damaged, and not one employee, staff personnel will help resolve this issue.
Taylor Palmer
10 months ago
This place is a scam!!!They will charge you but never send you the part!!!!They literally steal money from people and someone should report them to the State.They scam people and don t answer the phone or email. They will give ridiculous reasons why they didn t ship the part and then they will stop answering your calls. Scammers and dishonest people !!!!
Tom Hume
a month ago
I did finally get the refund for the part. Thank you, Colton.
Chad Murphree
2 years ago
Really good customer service and they were quick to get my part and get me back on my way. The reason I'm not giving it 5 stars is because the entrance is not clear. I drove around the building twice and then walked around until I found an open door. The door just led to a parts storage area, one inside I yelled hello and a guy from a side office answered back and it was smooth sailing from there. The overall experience was good. Don't hesitate to do business here.
Malory Mertz
2 years ago
Ordered a headlight assembly from them, $580. Received a completely scratched headlight that none of the lights except the turn signal worked. Tried replacing the bulbs, but it did not work. Sent an email, left a voicemail, called everyday for 5 days straight no answer until I called privately then they answered and left me on hold for over ten minutes. When I called back they would no longer answer the phone. Before ordering the light I verified that there was a 30 return policy if the headlight did not work and verifified that it had been tested.
Jeff Leatherock
a year ago
City Universal is the best value outlet in the used parts business. Nobody works harder to make a sale a win-win than Terry and Colton. Always my first call for used auto parts.
B P
2 years ago
Ordered a part December 2nd, we are now at December 20th no part yet and no tracking number given to us but they did take out the $340 on December 2nd. I called today and left a VM msg last week sent an email but haven't heard back. Probably the last time we order parts from this place.
Kirill
a year ago
placed an order for part, they disappeared , phone not answering for a week, my credit card was compromised right after placing an order
Max Avila
a year ago
Been waiting 3 weeks for a headlamp. Everytime I called they gave me an excuse as to why they haven't shipped. Took $ from my account now they wont answer my calls or emails.
Matt Canavan
5 years ago
Hard to find people like this in the auto parts world! Had the platinum F150 grille I was looking for at the right price, had it shipped and to my door in only 1 day, everything was packaged above and beyond to ensure it would arrive in the condition it left in. Definitely recommend these guys, well organized yard and very honest and upfront about what they're selling. Thanks guys!
Jerry Lampe
2 months ago
Easy to work with, appreciate your help!
Rubicon Group
10 months ago
Great guys! Colton is very knowledgeable. I will continuously do business city universal
Tony Falcon
a year ago
Ordered set of Nissan rouge headlights shipping was fast packaging was great!!
Rick Salinas
10 months ago
"Good items at a more than fair price." Great customer service.
Pamela Malaske
a year ago
We called and they had the parts we needed and we picked them up, everything was in excellent condition
Vladimir Cherkasov
2 years ago
Horrible service. Never return calls and keep getting ignored takes forever to ship items out. I ve left voicemails and no call backs.
tom cat
11 months ago
Good people but their parts seem to be extra parts from the body shops.
Robert Cowden
7 years ago
Car parts? you need it he gets it, in my case was delivered and installed faster, than I thought possible. Great prices, awesome to work with!
Cameron Dyer
3 years ago
Great friendly service gave me a great price on a bumper Went out of their way to help me anyway they could . would recommend
Ryan Alizadeh
10 months ago
Great place that saves us money on parts!
Nikki Buchtel
a year ago
Had the part I needed and was a reasonably good price
brahim khyati
a year ago
Good parts great service and great prices
Fawad Adil
10 months ago
Good prices. Good customer service.
Billy Sisco (Biljerr)
5 years ago
Very friendly and helpful needed a door handle and they got me one new overnight
Jose Hernandez
11 months ago
Great service, low prices.
Beth Mix
6 years ago
Being able to have someone with knowledge and experience to help me find the part I need helps!!! I'm thankful for the knowledge of the part I need help with and finding the light I needed!!! I'm happier now