Bob Moore Chrysler Dodge Jeep Ram
4.4 (2185)
7420 Northwest Expy, Oklahoma City, OK 73132
(405) 584-6414
bobmooredodgechryslerjeep.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Miller
a month ago
Drove 5 hours to meet after online shopping. Mo, Trey, Sherry, and Steve were great to work with and only wished to make the process easy. I knew what I wanted and they made it happen. Thank you
Pat Labella
a week ago
I went up to Bob Moore Jeep to buy a new jeep Kyle the sales person was very helpful very polite. The new manager there was excellent they got us in our new jeep with no hassles and made the purchase a pleasant one. I would recommend anybody looking for a Jeep to try Bob Moore they re very professional
Jenny Nichols
3 weeks ago
Did not purchase our vehicle there, but chose them as our service dealership. While the vehicle itself was riddled with warranty issues and constant problems (fault of the manufacturer), Aaron and I believe, Matt, always went above and beyond with all of our service appointments. They understood our frustration with the constant issues and were always professional and responsive. I d highly suggest them as your service technicians.
Blake Jutras
4 months ago
Best car buying experience I ve ever had! Alvin and Blake were straightforward and honest. I told them what I was looking for and where I needed to be and they were right there from the get go no back and forth. Right off the bat with the trade in they gave a fair price and didn t try to low ball. Kelso in finance was great to work with upfront with everything and made sure I had every rebate/discount I could get and didn t try to over sell anything.
James Barnes
3 months ago
Avoid at all costs. They like to Bait and Switch there. My daughter had a car on hold. She put $500 down as per manager instructions to hold the car for her. Was told she had first dibs on it when it arrived. 2 weeks later they swapped cars, same vehicle type just different VIN, then a week later they called and said they had sold her car and wanted to know of she wanted to come look at a car in a different trim package. Unacceptable, liars, no morals, poor business practice. After all that, they had the nerve to tell my daughter that the car she wanted is gone, "that train has left the station" was their words to her. The only thing they did right was give my daughter back her $500. 2 hours later she found the car she wanted down in San Antonio. Went down the next weekend and bought it for $5,000 less than Bob Moore offered. And it was more loaded with options.
mr anderson
2 days ago
Been here a few times came in again today pretty professional place when I've had to deal with service or parts but they got nicked one star for the stupid no gun policy, FYI no criminal obeys these signs !!! Are the owners liberals ? oh and make sure you NEVER call 911 ( the cops carry guns !!)
Lynette C
5 months ago
Easiest car buying experience I ve ever had. Very friendly and low pressure. They offered me more for my trade than another dealer. Salesperson was nice. I was a service customer here before I bought a car. My experience with their service department has always been positive.
Tim Mehl
5 months ago
No problems whatsoever. Only had anOil change done, and they were quick and efficient. But mostly, Bob Moore Dodge/Jeep/Ram did it soMuch cheaper than Joe Cooper in Yukon. I ll bring my RAM here from now on.
Tereasa Vachon
11 months ago
My Husband and I had a wonderful experience with Kyle O Donley. After a bad experience with another dealer Kyle sent me a video to match a face to a name! Loving our 2023 Jeep [o|||||||o] Rubicon! Thank you Kyle!
Sidney Aday
3 days ago
Bought a 2023 dodge charger from J.D. and he was very helpful and even stayed way past close to help us get the vehicle we wanted
Andrew Craig
8 months ago
Purchased a vehicle from Bob Moore Chrysler Dodge Jeep Ram July of 2023. The service was extraordinary. They were very personable, specifically our salesman. Ron Moran was very personable, kind, did not push us into a deal we did not want to make. Through the whole process Ron was very willing to help us get the best deal we could. Once the deal was made he helped walk us through the new vehicle, even helped get my phone set up on the new vehicle. The detail shop did an amazing job getting my vehicle ready and FAST. We were in and out of there in just a few hours. Did not once feel rushed or pushed to do something we did not want to do. Overall, extremely satisfied and would definitely recommend asking for Ron if you happen to drop in there.
Steph Clouse
4 months ago
10/10 we drove 7 hours to get a vehicle from Bob Moore Chrysler Dodge Jeep Ram & would do it again! From initial point of contact to being handed the keys, Kyle, Mark & especially Antwan, were nothing short of professional, honest & exceeded our expectations! Hands down, best customer service experience when purchasing a vehicle!
Pamela Grubb
6 months ago
Great place to buy a car! Ron was so helpful through the entire process! Had the best time purchasing my vehicle from a great group of people. Ron was professional, answered all my questions and made it so pleasurable to get the car I wanted! I would recommend anyone looking for a car to head to Bob Moore Chrysler Dodge Jeep and see Ron
Jessica Kramer
5 months ago
Excellent customer service! Aaron was very friendly and got me an appointment right away. The appointment was fast and they kept me informed. I highly recommend the service department. Great experience
john melton
5 months ago
Great experience with the guys at Bob Moore. I drove from east Texas to pick up my truck. Antwan was very helpful and straightforward throughout the process making everything easier. When I need another vehicle I'll be going to these guys
Sav Leek
4 months ago
Got my car serviced here! Staff is very honest and polite! I wasn't charged for anything more than I asked for, received an honest diagnosis, and was treated with kindness.
Boston Tracy
6 months ago
It was great! Trey was so helpful, & accommodating, & kind! He even, when I came back in & asked if there were any concerns, he stopped what he was doing to tell me my car looked great & pointed out that y all are still waiting on a recalled part, & he reminded me that y all were aware of that last time I came inn& had told me about it.It was great & Trey did a heck of a job on my car for me before I trip I m taking!!!
Cindy Churchill
5 months ago
They had our Jeep on and off for 5 months to fix the a/c, but did not manage to fix it even after replacing multiple components. Also could not fix a rattle in the engine. On our way to another mechanic the engine locked up. Won t be returning to them in the future.
Chad Sander
a year ago
Originally had a bad experience but Scott has went above and beyond what they had to do to make it right. So far he has made a lifetime customer with me. They will get first opportunity with my business in the future.
Justin Black
6 months ago
I took my Chrysler Pacifica to have some recalls fixed along with a tie rotation and a few general maintenence things. There was no communication from the dealership. After week I had to call to see how much longer they were going to have it. I still didn't get it back to the next week and again I had to call to find out. Then when we got the car back 2 tires weren't aired up. Then my check engine light came on not even a day after they had it. My wife and I felt like we got the run around and they were very unprofessional. My check engine light was not on before I took it in.
Gavin Reed
a month ago
Everything went great the day I purchased my new pickup but after that customer service would get a zero if I could rate it that
Artazia Davis
a month ago
Aaron rocks. He has the best customer service and he makes sure your satisfied with the service. Thank you Aaron!
David Broadwell
5 months ago
With this service hey did the tire rotation when it was not asked for. In their defense, I didn't have the time to return to fix it as I live 45 minutes away. They also missed the wash, which was a customer of theirs, I was told to expect ...
Ed
a year ago
Antwan was awesome and took great care of us! The buying experience couldn't have went smoother. Bob Moore had what we wanted and gave us a really great price on our Grand Cherokee L. Ethan in the finance office was also super helpful and didn't try to offer us things we didn't need. Overall, I am very satisfied and will be coming back to Bob Moore to purchase a Jeep for my wife.
AW
6 months ago
Absolutely horrible, a diagnostic test that took a couple hours when my car was there for seven days, check engine light is still present, but according to my service person, Lee, nothing is wrong with the vehicle. The customer service aspect from Lee was atrocious, disrespectful, and nothing that resembles professionalism. So when I say, thank you for nothing, I really mean nothing.
Matt Hearne
7 months ago
With the exception of Aaron in Servicing, this place practices terrible customer service. I will never set foot at this dealership again. It s so bad, this dealership deserves less than one star. I have filed a complaint with my lender s Office of the President and will also be filing a complaint with the FTC. They need to be investigated. Low base compliance practices and no ethics. -Matt
scbaocdom
6 months ago
Service advisor Vincent was very kind and helpful. Got us in and out very quickly at at a fair price. Thanks so much!
Istabraq Adhami
7 months ago
Aaron in the service department! He is professional, and informative and provides excellent customer service. I highly recommend Bob Moore's service department and his Deisel mechanic for the excellent job of repairing my Truck s engine issue. Thank you!
Kenneth Paul
6 months ago
2 days for battery install and rotate tires is not good service. Cost was more than reasonable. They did wash the car. Not a place I'll go back to.
Roger Layne
7 months ago
Had a really great experience at Bob Moore Dodge Jeep. The whole transaction was easy and timely. My salesman, Antwan, was great to work with and very professional. Would buy a car here again!