Blumenthal Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Snakes Alive
a week ago
Great service, good prices... Very knowledgeable staff, been around forever!!! They fix just about EVERYTHING on a car! Transmissions, engines, transfer cases, rear ends, front ends - even standard transmissions that nobody else will touch anymore!

  Jason Mercer
5 years ago
Had a transmission rebuilt a year ago and the didn't replace the mount and a year later the mount broke. And the transmission was out of warranty by a few days but Jay honored it anyway. Which is good. Got the van back and now the airbag and horn doesn't work. Claims her told us about the code it was throwing. Don't have a copy of that paperwork. Signs of damn to the horn cover is visible. Grease on the plastic screw covers around the steering column. But that is just minor issues. I will fix my self. All in all good service but I feel they intentionally disconnected wires in attempt to make more money off us because the ate a $2300 warranty fix

  Dusty Streater
a year ago
My father in law needed to rebuild his transfer case and we had never attempted a transfer case rebuild. We did some research and contacted Blumenthal and was put in contact with Shane. He was very helpful in pointing us in the right direction. We then tore the transfer case down and took it to them. When we arrived Shane looked at what we had and determined what we needed and even helped us check some other things to make sure what we was reusing was good. He went above and beyond what we expected from him and made the process as easy as it could have been. I highly recommend checking these guys out.

  Damon Endres
a year ago
They are not willing to warranty the work they do. They over charge for their service. They were a good company but customer service has diminished in the last 5-10 years. If you re a company with deep pockets they are good to you. But the little people are getting screwed.

  Michael Demas
5 years ago
Had my recently rebuilt transmission by another shop go out. Went over there to Bluementhals for them to take a look. The gave me a price before they looked at it which was basically a full rebuild if necessary. They called when they tore it down, told me what they found, it needed a full rebuild. The price they gave me up front was the price I paid. They walked me through why it broke, showed me the parts that failed. Everyone was super nice, helpful, and I would use them again. Ask for Kyle when you call.

  Katie Sloan
a year ago
I was referred here by another shop for driveline issues. Jose was great, and took care of my issues. Stuck to the quoted price, and the work was done way faster than I expected. The best experience I've had with a shop in a few years.

  Jessica morgan
5 years ago
Paid $2600 for triple disk clutch. One year later the clutch burns up, take it apart only to find a stock clutch not worth $300. We went in for a new clutch, had to get more repaired, when the bill reached almost $8000, we had to make payments to pay off the bill. Should have known from word about town that if you take too long to pay your bill with this "company" that they will replace what you paid for with a stock piece of junk. And to think we used to recommend this place haha. Never again.

  W L
6 years ago
Blumenthals is a bad company. They rebuilt the auto transmission in my camaro 4l60e trans. Drove it for around 5k miles and realized I was leaving trans fluid spots under the car. Jacked it up and for 1. only 2 bolts on the pan were tighter than finger tight. The other 14 I could twist out with just my fingers. 2.Further inspection of the pan I found the gasket was cracked. Operation of the transmission is great but should not have to be changing filter and gasket at only 5k miles. I bought the car to restore it. Well the drivers side door was messed up so I told them you have to go thru passenger door they even wrote it on the invoice. Well they opened the driver side door anyways and could not get it to shut and let the rain and snow get into my car. They also had my car for 3 months when I was told Maybe a month when I dropped the car off. My suggestion would be go to amco transmission or just some were else. Employees are not professional at all. Hatfull attitudes. And way over priced 2300 for basic rebuild. Called around and found another shop that would have done it for 1800 with better parts in the transmission after I realized they left the trans pan loose and leaking.

  Chris C
10 years ago
Do yourself a favor and look elsewhere. Horrible customer service and unprofessional attitudes among their staff. On my first call I spoke with the original Mr Blumenthal and he told me to bring my truck down the next morning and he'd personally take a look and tell me what I needed. I arranged for time off work and had my truck towed to the shop on Western. Upon arrival I was advised that I shouldn't speak with Mr Blumenthal and that they would get to my truck early the following week. As my truck is a classic model mid-restoration with an unsealed top, and their shop isn't in the best part of town, I was assured that they would roll my truck inside and store it there until they could get to it. I drove by the lot the following Monday and my truck was exactly where I left it and had been exposed to the rain for the last 24 hours. There was standing water in the floorboard. When I called the sales manager, his response was that his guys "must have forgot." No apology. He said he'd talk to the shop and call me back in 30 minutes with an estimated timeline on their work. Three hours later another guy called me back and although more friendly, did say it could be a week or two before they could even look at my truck. I informed him that I'd need to take it elsewhere as I couldn't wait that long for a first look. When I arrived with a second tow my truck was still sitting out in the rain. The guy that handed over my keys proceeded to recommend another shop for my work and told me that it wasn't uncommon for the sales people to make promises they didn't intend to keep. After a little digging I've found many similar stories from dissatisfied customers, or near-customers in my own case. It seems Blumenthal's used to do decent work but over time, and apparently under more junior management, the service has fallen off. I'm sorry I wasted my time and I'm glad I hadn't yet installed the carpet in my truck, otherwise I would've been out more than just my time.

  Syrita Navarro
5 years ago
They Are Great People ! I Was Stranded With Transmission Issues And I Called My Car Lot, Ford Dealership(My Car's Manufacturer) And Mobile Mechanics And No One Helped Me At All They Either Didn't Answer, Cussed Me Out For Calling With Ice Storm Coming, Or Told Me Simply That They Couldn't Help Me. I Called Blumenthal Although It Was Almost Time For Them To Close And They Answered Right Away. They Didn't Hesitate To Offer To Wait On Me Or Come Give Me A Ride. I Had Never Met Or Heard Of Them A Day In My Life But They Were More Than Willing To Help Me Almost Like Family. I Made It There Finally And They Did Everything Possible To Help Me. I Think Randy Is One Of The Guys Names But He Actually Pushed My Car While It Was Cold And Drizzling. However I Didn't Get My Car Fixed Here Because I Was Low On Cash Due To A Work Shortage At My Job But They Are Very Honest And Helpful And I Would Most Definitely Get My Car Fixed Here. Big Thanks To Randy & Kevin They Really Are Great Men And Were A Big Blessing To Me On That Horrible Night !

  Chris Baldwin
9 years ago
Save your money and go somewhere else that will do a better job. One that will take actions for their responsibility. Absolutely terrible customer service. I was patient and nice when talking to them and they lied about to 3 different things that made their shop so special. they are not the only shop around with a dyno tester. My quote on the phone was 1700 and when i got there it was 2500 and when i told them to give me the keys because i had someone alot cheaper they lowered their price $500. I had my transmission rebuilt in my truck and it took two and a half weeks to build it.A week after i tried using my 4x4 and it didnt work. it worked when i brought it there and didnt work when i got it back. Went back in there to ask them what they wanted to do about it. Maybe they made a mistake. They then proceeded to tell me they wouldnt look at it without charging me for a diagnostic fee of $89. A manager walked up and told me to leave and they called me and said it was in the transfer case not the transmission and there was nothing they could do about it. Well you have to take the transfer case out to get to the transmission. but they would be glad to rebuild the transfer case for me. I said no because i didnt want anything else to break thankfully i did because i did it myself and it came out great.Well when you pay $2000 you should get your truck back fixed not with something else wrong with it.FOR ALL OF YOU PEOPLE OUT THERE DONT KNOW ANYTHING ABOUT CARS. YOU WILL GET HAGGLED AND BEAT FOR YOUR MONEY. CALL AND ASK AROUND.

  Arkan Tiger
4 years ago
Get a written quote before they start. Was quoted a price over the phone and ended up costing nearly double. Also was sold a few part that didn't need to be replaced, didn't get my approval for either. Car had bird poop all over the windshield and down the side when they pulled it up and coved in dust. I ran it through the car was before bringing it in so I expected it to still be clean.

  James D
11 years ago
My experience was great. My dad came to visit us this spring and had been having transmission issues for months prior. I felt terrible because dad is not a wealty man and had already spent a lot of money at a couple other cheap places. Even though we all know nothing is more expensive than the cheap place. Blumenthal got him in quickly, put his truck up, diagnosed the problem, showed him the issue and explained what would fix it and cut him a pretty good deal. and gave him a good warranty. The rest of our visit went great. I waqnted to post something nice back then but just forgot. AND THen, about a month ago my sister got a great deal on a used Explorer, for a few weeks. then the tranny started going out. I checked w my dad to see what he thought of his blumenthal experience 7 months and 40,000 miles later and he was still very pleased. Blumenthal took care of my sisters truck and so far so good.

  Moon Farer
4 years ago
I purchased a 2002 Chevrolet Suburban about two years ago. It was in rough shape, and I made some repairs to it, but it had some significant problems with the drive train from the engine to the rear end. About two months after the purchase, I took my SUV to Blumenthal's for repair to a couple of major problems too big to let go. As luck would have it, I got to work with Parker Puckett. Parker takes his job to heart. He is thorough and friendly and the work he says will be done gets done. Beyond that, he and those who worked on my vehicle go above and beyond. About a month ago I needed to address the overall drive train. I worked it out with Parker to replace the engine, the transmission, and make several repairs to other components on the drive train. The final outcome is outstanding, and the final cost was better even than expected considering the extra work accomplished by the team. I absolutely recommend Blumenthal's, and if you can, work with Parker!

  Terri Eaton
9 years ago
FYI...if you are in need of a rebuilt transmission...stay away from Blumenthal Transmission in OKC...they will rip you off..we were told it would cost $500 plus parts(We looked online and found parts to be $300-$400) with a core. We drove 5 hours twice with 2 different cores they said were no good. They apparently found one in Denver. Traded one of our cores. Charged us $600 for it and then charged us $ 1850 for rebuild. Manager said we were told it would be that much from the beginning according to his salesperson. We were NEVER informed of the $1850 or the core swap, if we had been, we would have said No Thank You as we could've had it done in Amarillo for less. We ended up paying $2653 for the transmission and found when we got home, all parts were not on the new one. Thank goodness we insisted on having the old core (which they weren't going to give to us) as we had to rob parts from it to put on the rebuilt one. They were generous and sent us a $30 part we couldn't find. $30 trade-off on a $1800 overcharge. Something wrong with that. How can people sleep at night when they rip someone off that bad? And then lie about it to keep their jobs. STAY CLEAR of them unless you have more money than sense. Just saying.....

  Brandon McCarty
6 years ago
Had a custom length front driveshaft built for my Dodge Ram. It broke after a couple months. I took it back asked for it to be rebuilt with an upgraded cv joint. They didn't know Spicer makes a beefier 1350 joint and used another 1310, which broke again. Lucky for me I moved and found a real driveline shop.

  AB Thomason
10 years ago
This is a great shop with great customer service and competitive prices. My Durango got a new transmission over a year ago and it is still running great. I called back a year later for a copy of my receipt and Kyle was friendly and quick to get me what I needed. Thanks guys!

  Thomas W
9 years ago
Unknowledgeable. First, this place has turned into a big box store that doesn't care about customers. My driveshaft job was put on hold for a corporate order that came in a week after my job.I brought my aluminum driveshaft here to be cut down and balanced. 5 weeks later it was still untouched and they couldn't figure out what joint went on a Ford 9" flange...Precision Drive sure did, they had it made in less than a day.

  Chancellor James
10 years ago
I was looking for a oil pump for my 208c transfer case the guy quoted me 10 bucks for it. When I got there mr Blumenthal I guess was in a bad mood. He had the part for me but he wanted 65 bucks and the plastic part had two chunks out of it. Will not buy from there again. I'll order from the slow boat from china before I order from there!!!

  Ouida Kaulaity-Querns
6 years ago
I spoke to a man on phone. He was wonderful, very helpful, an experience unknown to this day and age. Thought I was back in the old days when you could get great service. When I showed up to the store, Jeremy helped me and that was also a great experience. I love old fashioned service, where the customer matter. Thanks to all I had helping me. I will be back any time I need transmission or such.

  Mac Mclean
7 years ago
Brought my 2003 Alfa motor home with CAT 3126E engine and Allison 3000MH transmission to the Blumenthals Heavy Duty shop for diagnostics and service and to look at my dash A/C problem.Was completely impressed with Harry, Butch, and Jay, who made my entire experience a pleasure. These guys did it right!On the road again (with a dent in my wallet) with a smile and confidence. Thanks again.

  Chase Lentz
6 years ago
RIP OFF!!!!!Blumenthals FAILED to properly engage the overdrive control lever into the corresponding flat machined into the overdrive control shaft. This lever has a "finger" on the end that must be properly indexed into the corresponding flat on the control shaft in order for the sun gear to be moved in and out of engagement with the planet gears thereby giving either overdrive or direct drive.From the moment of our arrival, Dave Blumenthal was very pushy about insisting that we pay to have the whole transmission rebuilt, which was already done and therefore unnecessary. What we sought was for them to simply install (correctly) the separate overdrive unit onto the back of the transmission.We brought the transmission home and after noting that the overdrive lever was not able to be moved, we knew they had messed something up. After politely asking them to check their work and make sure they didn't accidentally miss something, David J. Blumenthal demanded additional exorbitant fees simply to check if they made a mistake, which they in fact did. David J. Blumenthal made all kinds of excuses, refusing to acknowledge the possibility that they made a mistake and even resorted to yelling and using foul language by the end of the conversation.Taking matters into our own hands we pulled the overdrive back off of the main transmission and discovered their mistake: failure to properly index and install the overdrive control lever "finger" into the corresponding machined flat on the overdrive control shaft. There is also supposed to be a spring on the control shaft that was just floating around loose inside the case, which is further evidence of their mistake. We documented this with pictures for proof.David Blumenthal asked me about the synchronizer for 1st gear at some point during our conversation. These trannys DON T have a synchronized 1st gear. How s that for knowing your business? Not only will Blumenthals rip you off with their exorbitant fees, these so called professionals obviously don t know enough about older transmissions like this one to get the job done right.The transmission is back in the car & working perfectly now, AFTER WE FIXED BLUMENTHALS MISTAKE.

  Jamie Ellis
11 months ago
Honest, quick and efficient. Fixed my transmission after a nightmare with another mechanic. Highly recommend.

  Julie Richardson
3 years ago
Warranty s are none transferable . Spend your money elsewhere!! Just think if they had good products ( transmissions ) they would not have to worry about the transfer of something with less then 24000 miles

  US Roaster Corp
2 years ago
they rebuilt the trans in my 2001 ford at 120,000 miles. It is still going strong at 347,000 better then new!

  Toni Cravins
7 years ago
Their staff is very rude an unprofessional. We will not be back. Paid 3,800 for a transmission that lasted 2 weeks. They told me to put a certain oil in it.Guess what it was the wrong oil.

  Rebecca Shurrum
11 years ago
I was impressed ( as a stereotypical female going into a transmission place for repairs) at the level of service that these persons provided. It was not only timely, but they didn't make me feel completely out of place since I lack mechanical inclination. Thanks Blumenthal's!

  Sarah Smith
11 years ago
Thank you so much for taking care of my daughter's car. You really got us out of a bind. I will recommend you to anyone who needs vehicle repairs.

  Verlie Perez
7 years ago
I had an EXCELLENT EXPERIENCE, they took Great care of me. They got right on it, called to explain what it was and told me how much it was. I WILL LET THEM TAKE CARE OF OUR AUTO ISSUES ANYTIME!!!

  Jay Clark
4 years ago
Great customer service they explained in detail what was going on took me out to the vehicle and showed me the problem whoever writes a bad review of this company is probably not having a good day outstanding people who do not get enough credit for what they do I believe they are the best automotive repair facility in the state