Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rylisha Tylisha
4 weeks ago
Would NOT recommend! The black guy that works there with the black and grey beard is highly rude!! I would not spend any money or time at this location. Unfortunately I did not get his name but he was working 3/24/2024 around 3:30pm. Called to find out his name is HERB. Horrible customer service

  Jackson Stone
7 months ago
Do not expect intelligent customer service. I drove 45 minutes to Advanced Auto Parts to buy an AC compressor that was in stock according to them and the website. When I got there not even an hour after calling, me and the employee checked the computer, it said in stock . The gentleman went back and for some reason couldn t find it, another gentleman went back there and couldn t find it either. I was confused and asked if they might have it at another store, they couldn t tell me. I asked them if they could get another store to ship it to them, they said they couldn t. I quickly accepted that maybe it was lost or sold and not accounted for and told them to have a nice day. As soon as I got home they called and said they found it right where they supposed it would be. At this point any reasonable person would be livid. They wasted three hours of my birthday. I asked them if they could ship the part to a closer store and they said they couldn t. Thank you Advanced Auto Parts on NW expressway! If I could give zero stars I would.

  Landon Woodall
2 months ago
The guy behind the counter was very unprofessional and rude didn't care if he helped or not don't know his name but he was useless

  Barbara Wise
6 months ago
Shout out to the employees who stepped up to help my niece who stopped at Pep Boys and was told they wouldn't help. It's nice to have people who do the right thing.

  Andrew Dewey
10 months ago
Can we do zero stars? My wife my niece and my granddaughter were stranded by a broken serpentine belt. Instead of being helpful, the clerk just wanted to tell me of his broken volvos. Even though he knew we were stranded in the parking lot he would not let us borrow a wrench or two to fix it, "without leaving a deposit". Any other auto parts store I have ever dealt with would have not only let me borrow a wrench or two, but the clerk would have come and attempted to help. Instead I had to leave my wife and the girls stranded alone in the parking lot while I went for tools.

  Xbox Account
10 months ago
Bob is an awesome manager! He was very helpful and friendly to someone who had no idea what has going on. Highly recommend!!

  Alexander Shannon
a year ago
Bought the best quality light for half the price that pep boys was charging for the lowest. Rob showed me how to install it and saved me $250. Thanks Rob

  Lisa McCurdy
11 months ago
New store. Very helpful and friendly staff.. I will be back

  Rob Frisk
a year ago
Second time / second vehicle looked for iridium plugs. Didn't have em here.

  Rebecca Barnett
10 months ago
Only place I'll shop for car parts.

  Georges Haddad
9 months ago
Friendly and helpful staff

  Travis Thompson
10 months ago
Very helpful

  Anmar Alsaadi
a year ago
Friendly staffs

  Anthony Dix
a year ago
Helpful people