Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Chetelat
a month ago
I've used Baker Automotive for several years now on several different vehicles. They are upfront about what work they will/will not or cannot do, they do not nickle and dime you to run up the bill, and they offer good warranties on their work. I've never had a job cost more than I expected. I have had several times where it was significantly cheaper than I expected. Great people. Honest people. Good, reliable work.
Bryan Scagnetti
a year ago
Bought a new water pump for my highlander and had them install it. They did an awesome job and at an absolutely awesome price. Will definitely be taking my cars there from now on!Service: Auto maintenanceService: Auto maintenance
April Berkley
3 years ago
I called and explained I had a oil leak that I had taken to the dealership to fix, yet I still had a leak. Tommy got me in the next day and by the end of the business day it was fixed at a reasonable price. He was very friendly and a pleasure to work w. I will definitely be doing business w them again. So many shops put you off for weeks. I love finding businesses eager to work and treat their customers like they are important, after all we are what keeps their business running. Thank You Tommy for taking care of me.Service: Oil change
Jon Gelman
a year ago
Quick same day service even though the shop was very crowded. Repair cost exactly what I was quoted and even though I told them I probably needed rotors, they did pads and told me rotors were find. Thanks!!Service: BrakesService: Brakes
Chris Irvin
11 months ago
I have complete confidence in all work that they do for me. To me, I don't need to go anywhere else! They are the best!
Candice Bias
9 months ago
Never open, and when they are there very short w u. They don't fix the whole problem. Then don't want to finish the job. I will never go here again.
MICAH BOGGS
5 years ago
Had my transmission replaced here. They got it in and out FAST. Truck is running perfect. Tommy was so nice. I will def be back and telling all my friends and family about this shop. Thank you Tommy!!
Travis O'Daniel
a year ago
Y AC was blowing cold but was not blowing air. I had to shut 3 vents to get the 4th to blow in my face. I called Bakers and he told it was the in cabin filter. He then told me how to fix it myself. As soon as I pulled the old filter out the air flow went back to 100%.Service: Air conditioningService: Air conditioning
Lisa Sweet
2 years ago
Tommy Baker is the most trusted fair and honest in the business. He is very talented and is able to diagnose and repair our vehicles quickly and at a fair price .Services: Carburetor cleaning, General repairs & maintenance, Brakes, Air conditioning, BatteryServices: Carburetor cleaning, General repairs & maintenance, Brakes, Air conditioning, Battery
Spencer Clare
a year ago
Always such a safe bet going to Baker's Auto.. excellent maintenance and care of your vehicle! I honestly never go anywhere else when I need work done..
Ron Aubrey
3 years ago
Best mechanic Around Great guy Tommy is Honest and always gives you a heads up on mechanical work that needs to be done and pricing before hand which is always quit fair No surprise big bill at pickup Upstanding 5 star Automotive shop best in Newcastle in my opinion Won t use any other Mechanic as long as Bakers Automotive is in business
Shelby Morrison
4 years ago
I prefer local shops and these guys got my car finished within 24 hours. Honest pricing and good people! I will be back!
Brenda Menefee
6 years ago
Tommy Baker is the most reasonable man that I've ever dealt with in automotive business he works with you he helps you in time of need anyone who says different is just not right he's honest Dependable if he can't do something he tells you and refer you to someone who might be able to help you
Jake Hastings
6 years ago
He killed one truck for me and charrge me severally for it..this time over charged plus warreted my parts to his account..plus im still tighting and hookin stuff up left undone..threw my exhaust back on where rattlin, and not seated to manifold..freakin out o2 sensers and makin a real hot ride n cab..wont go back
Betty Wall
5 years ago
TOMMY BAKER AND HIS STAFF ARE ALWAYS KIND AND COURTEOUS. THEY DO AMAZING WORK IN A TIMELY MANNER AND HAVE ARE AFFORDABLE PRICING. GREAT PLACE TO GET YOUR AUTOMOBILE WORK DONE!
Jimmy Boyer
4 years ago
These guys have been working on my cars for years I would recommend them to anybody fast and friendly service
Trish Lovels
7 years ago
He's the best... Mechanic ever...knows his stuff n will tell u if he can't...really fair price.... ! Awesome man !!!
Russell Steverson
7 years ago
They don't know what they are doing . I paid them 1500 bucks because they didn't install a sensor correctly by not plugging it in I ended up having to pay for a new computer ignition could a tow, programming the computer at the ford dealership when it didn't start at the dealership I had pay for a diagnosis and it turned out baker auto didn't install the sensor correctly so I paid for the computer the ignition coils programming the computer the diagnosis at Ford for their negligence
James Phipps
3 years ago
Excellent, nice people, very quick and much cheaper than Hibdon Tires and the dealerships.
Ken & Melia Pittman
3 years ago
Tommy is always fair, fast and honest. We take all of our vehicles to him.
Cynthia Praefke
3 years ago
Excellent work. They diagnosed and fixed the problem very quickly. Knowledgeable and honest.Services: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery
John Liegl
a year ago
Best auto maintenance shop I've ever been to.
Emily Stone
3 years ago
Always does great work. Very nice man. Will return again.
elyssa stanfield
7 years ago
Paid 1000 dollars and my car still doesn't run they miss diagnosed and then stuck me with the bill
Johnny White
4 years ago
Easy to work with, took care of my needs without adding unwanted extras.
Camille Melton
2 years ago
Always do a great job at reasonable price.
K L Anderson
2 years ago
Tommy is very knowledgeable, honest, and reasonable.
Roni Howe
a year ago
Honest dependable mechanic you can trust
Ron Myers
a year ago
Great work on my brakes!
Cheryl Kyle
3 years ago
These guys are awesome!!! Thanks for all your help!