The Cole Organization

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laura Allen
5 months ago
THEY BLOCKED ME ON FACEBOOK BECAUSE I PUT THIS REVIEW THERE! AVOID IF AT ALL POSSIBLE! They are extremely rude anytime I or my husband calls. They switched our insurance company around on both home and auto multiple times. My mortgage company even got annoyed because they'd send payment to an insurance company only to be refunded and have to send a check to a different insurance company. I'm tired of being spoken to like an idiot and sighed at on the phone. I will be looking for anyone else.

  Pam Smith
6 months ago
Samantha goes above and beyond! Very professional and always has a smile!

  Cassandra Spradling
3 years ago
Horrible service. Family member who has had insurance through this company for around 10 years called and cancelled on June 16th. The girl she spoke with said it was cancelled and she would also be sending a paper to sign which was never sent. Girl also confirmed that the policy was cancelled effective June 16th. July 1st the premium was pulled for the following month (July)....when called back the girl informed her that she had cancelled on June 16th but since the paper had never been signed (only because she never received it) that they would still collect payment. Also informed her that in the event of a claim if she were to have a wreck, no claim could be made since the policy had been cancelled. So the company is continuing to try to take money from clients after they cancel.

  Travis Knoblauch
2 years ago
I would really appreciate it if whoever drives the white Infinity SUV with COLEORG plates to stop texting and driving on I44. You about ran me off the road twice while you were showing your passenger your text messages. I expect more out of an insurance company.

  Cherita Barnett
2 months ago
Very knowledgeable and helpful

  Kelly Wieczorek
4 years ago
EXCELLENT customer service! Very pleased with our experience with Cole Organization Insurance. They also have the best rates BY FAR!

  Christopher Bacon
4 years ago
The employees were extremely helpful and friendly and made sure my boyfriend and I walked out of there wih insurance on our vehicle.

  Rochelle B
2 years ago
Love these guys... punctual, friendly and super clean and classy!!

  Scott Wood
5 years ago
Got the insurance we needed at a price we could afford. Staff was very helpful.

  Shannon Wallace
a year ago
They are a great insurance company..

  William Puryear
2 years ago
Great place to do business!

  Shawna Cloutier
6 years ago
Great agency! Friendly and helpful!

  Joey Potter (Renee)
4 years ago
They always find the best rates

  Malachi Keith
6 years ago
Great place for affordable insurance

  stacynjohn Pollard
5 years ago
They are helpful and very nice

  candy Le
2 years ago
Could have been better