Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alissa Massey
2 months ago
Sooner Towing & Recovery received a notification at 9:42 this morning from AAA to pick up my daughter s car. The notification said the driver would be there no later than 12:30. My young daughter called AAA at 1 o clock asking for an update, as she was scared, stranded on the side of the road, alone in the middle of nowhere, no food, no water, and no way to protect herself! AAA said they spoke to the driver, and they had gone home for the day. No phone call, no text message, didn t give my daughter even the courtesy of saying they weren t coming! I tried calling the company myself however, I guess it s after hours. You will be hearing from me on Monday as you just pissed off Mama bear!!
chasity brown
a year ago
I had a flat tire late at night and Billy was able to come help me very promptly. He made sure to give me his truck description and tell me he would give me a signal it was him pulling over. I appreciated this very much. He and the woman that took the call were very friendly and helpful would definitely use them again or recommend them!Service: Tire change
Ryquel Smith
2 years ago
I had a flat tire and Billy arrived before the estimated time, handled my car with care, put my spare on, and sent us on our way. He was very nice and got us back on the road in no time! My 3 year old and I are very thankful! 10/10 do recommend!Service: Tire changeService: Tire change
Erik Mueller
a year ago
Our truck tire blew out while we were moving across the country and stopped in Oklahoma. It was pretty late into the evening and Billy came out pretty quickly (dispatched through AAA.) We were hauling a horse trailer, stopped in a dirt parking lot, and it was raining; so we definitely were not a fun client to have. I had never changed the spare tire on the truck before, but Billy was able to help find the special "key" to get the tire off and changed. Billy was quick, professional, and friendly. He even checked on us the next day to ensure we were able to get the blown tire repaired before hitting the road. I highly recommend using Sooner Wrecker Service if you're in the area. They made a bad situation very manageable.Service: Tire change
Donna Bicknell
a year ago
Contacted AAA to have the battery jumped on my truck. Was quoting 87 minutes for service. Billy was not only there within 30 minutes, but he was incredibly helpful, friendly, and professional. Had my truck jumped in under 5 minutes.He and I were talking about how we were trying to sell the truck. He not only made recommendations on places we could sell it to, but also offered to keep an ear out for anyone in the market.5*, 10 out of 10. Highly recommend! Services: Battery service, Battery
Ashley Richardson
2 years ago
My tire blew heading west on I-40, which was nerve wracking to say the least. After the issue was filed with our insurance I very quickly received a call from Billy confirming my location and then told me he would be there within 30 minutes! True to his word he was here promptly and got my tire changed quickly. I really appreciate the great service and laughs while getting my tire changed! Thank you so much!Service: Tire change
Kim Anderson
2 years ago
Billy from sooner wrecker has always helped us and done a great job. We have needed him to unlock our car, new battery, gas and keys. We have a big family so we re constant need of something with cars with our kids. So kind and so nice to talk to you and always very quick. Thankful for his service and always look forward to seeing his smiling face. Thank you Billy also called From AAA as well.Services: Car lockouts, Car towing, Battery
Gretchen
2 years ago
I accidentally locked my keys in my car. I called AAA and they sent Billy from Sooner Wrecker Service to unlock my door for me. He was here in less than 30 minutes and had my door open in less than 5. Quick service and extremely professional and friendly. Hopefully I won't be locking my keys in my car anytime soon, but if I do I'll definitely be calling Billy. Thanks again!Service: Car lockouts
Kimber Winter
2 years ago
If you have the misfortune of locking yourself out of your vehicle, pray Billy is on duty! He turned an irritating inconvenience into a pleasant situation. He called me with his ETA, arrived on time and smiled the entire time. He was very organized and efficient. His equipment was stored neatly in his van and every piece went back to its proper place before he left. I especially appreciate the cheerful conversation while he worked (which did not slow the man down at all). Although he worked very quickly, he didn't make me feel like he was in a rush. He also gave me pertinent information about my vehicle door. Best of all, Billy let me feel useful by allowing me to hold his flashlight! Thank you Billy!Service: Car lockouts
Shay
a year ago
We needed a tire service after a blowout on the highway and my AAA dispatched Sooner Wrecker. Billy, the Sooner Wrecker worker, was awesome! He quickly changed our tire, looked over our others, and had us back on the road in no time!
Les Colliver
a year ago
This company completely unprofessional. Waited 3 hours in 35 degree weather. Called and was hung up on by dispatch. Tow truck FINALLY shows and was rude and disrespectful. Looked at my husband and I and acted as if he were getting ready to load car and just DROVE OFF! Leaving us stranded AFTER waiting for them. This is THE MOST UNPROFESSIONAL COMPANY I HAVE EVER ENCOUNTERED.On a scale from 1 - 10 they are a miserable ZERO.My advice save yourself the frustration of a dealing with such a horrendous terrible company.Update: Called Browns towing and tow truck was there within 20 min. Had us home in no time.Call Brown and son s!Service: Car towing
Tina Brown
a year ago
Billy the service guy called me and kept me informed on his eta. I was told it was going to be an hr and a half and it was only abt 30 mins. When I arrived he was in the parking lot. Super nice and friendly. Very professional and I really enjoyed his company during a very stressful time. He mad me laugh which I needed considering it was freakin hot and I was tired and aggravated. Definitely would recommend this company and if you get Billy ur in for a treat. He was very careful with my car yet efficient. Thanks Billy for being so professional and for the laughs.Service: Car lockouts
Brigette Mcgarrah
2 months ago
Called several times and they never have a driver available. Don't waste your time.
Blayne Howard
a year ago
Was told they would be there within 90-120min. Called the number and the guy answered said it would probably be 45-70min before they got to me so I made a call and got a ride. Then the drive called me and said well it s 6:05pm and the dealership closed at 6 so we are just gonna have to leave it there for tonight and get it in the morning and I told them I would rather not do that and that I ve already contacted the dealership and they gave us instructions. He then proceeded to tell me well they won t let us deliver it after hours but I can go ahead and deliver it but don t get mad when they say they can t find it or loose the keys.About 45min goes by and ford calls back and said they told us they couldn t do the job. Just down right ridiculous and a terrible way to treat a customer.Service: Car towing
Beverly Melvin
2 years ago
The service from Sooner Wrecker Service was excellent, The driver was named Billy and he came to our house in Choctaw to check the battery on my husbands car and he tested it and found out a new battery was needed and he installed it and that was last week and he came back on Monday Dec 6th because I had a flat ire and he put the temporary dout tire on for me to be able to get to the tire shop! Billy is professional, friendly and has good customer service skills! I and my husband would recommend him we give him a 5 star rating!Services: Battery service, Tire change, Battery
Chelsea Robison
a year ago
Sooner Wrecker saved me time and a huge headache!! I locked my keys in my car and within minutes of a calling, Sooner Wrecker had someone come out and unlock my car. Billy had my car unlocked in less than 5 minutes, he was friendly and professional. I'd recommend Sooner Wrecker if you need fast and reliable service.
mn
a year ago
Billy was friendly, fast, and courteous. I would recommend him to anyone. It was so hot outside and he still has a smile on his face. Please tip for his outstanding service.Service: Tire changeService: Tire change
Amber Maguire
a year ago
We contacted our insurance for a tow truck. And these people were assigned to us. Quoted time was an hour and a half to 2 Hours. No big deal, well wait. However they never showed up or called to try to find us. My insurance tells me they said they completed the job, but they left us stranded. Very frustrating
Taylor Costante
a year ago
My insurance company (geico) gave me this company when my car was broken down on the side of the highway. They were over an hour late and when I called them to ask them to take it to a nearby shop instead of my house they agreed. But when I got home the car was sitting at my house. I called the insurance company and they said that any address changes needed to be made through the insurance claim. Then why didn't the towing company tell me this when I asked them and they agreed to take it to the shop? And why didn't they call me and tell me anything before just dropping it off at my house? Had to pay another towing company to get my car where it needs to be. Both geico and sooner wrecker refused to remedy this issue.Service: Car towing
javen bucy
a year ago
Billy did an amazing job!! He came out and was so respectful and fast. Couldn t have asked for a better person to come out!! And man o man does that man talk highly of Mexican food.Service: Tire changeService: Tire change
larry peacock
2 years ago
I was moving so my truck was full of stuff. Billy was awesome. Me being handicapped, He helped get stuff out so we could get to the spare. He changed the tire pretty quickly and then helped me get everything back in the car and organized. Super helpful and nice. Best roadside assistance I've ever had.Service: Tire changeService: Tire change
Tracelee Mae
a year ago
Billy was fast and courteous! He got the tire off and changed in no time and we were on our way. Great service!!Service: Tire changeService: Tire change
Jessica Gay
a year ago
Billy was super friendly and did a great job changing my tire he was super fast and helpful he helped me put the old tire in the back of the truck because it was too hot for me to hold he arrived to us super fast and got the job done really quick thank you Billy your awesome we appreciate you :)Service: Tire changeService: Tire change
Andrea Stasyszen
a year ago
So thankful for Billy!!! AAA said it would be over an hour, it took them under 30 minutes. Billy was knowledgeable, professional & quick! I m back up & running.Service: BatteryService: Battery
Stacy Raines
2 years ago
Had my daughter and 2 sons waiting on the side of the road for a Triple A call for wrecker service....for almost 4 hours, because AAA dropped the ball and had not contacted the wrecker service as they are to do. Only after 2 hours and another phone call do we actually have the call put in. Then this wrecker does not call my daughter to check in with her....does however drive by them (hood up) at the speed of light, and claims he never made contact. After another call to Triple A...here comes Sooner Wrecker first with a very prompt phone call to check in, and then on the scene for even quicker service. After racing to Mustang, blowing a hose and needing repairs, and then heading to Shawnee where we were.......and STILL showed such awesome professionalism!!!! SOONER YOU HAVE OUR VOTE! Thank you for caring for my crew and getting them all home safely. Service: Car towing
Doneisha Brawner
a year ago
Billy was great. He came back twice and explained the lugnut issue. He got it off and the tire switched. He's very personable!Service: Tire changeService: Tire change
Aubrey Askew
a year ago
Billy came out and it was so hot outside. He changed my flat fast and was very helpful! I appreciate his fast and thorough service!Service: Tire changeService: Tire change
Linda Burger
2 years ago
Billy was the guy who saved my day! He was very friendly and professional. He got my car unlocked in no time. I absolutely recommend using their services.Service: Car lockoutsService: Car lockouts
Candyce Wright
a year ago
This morning I had a flat tire they sent the most awesome person out Billy is the name and changing tires is his thang! Thank you so much for your service!!Service: Tire changeService: Tire change
Scotty and Erin Davis
2 years ago
Billy rescued me! I locked myself out of my 94 c4 corvette at work. They told me 60-90 mins but was there in like 30-40! Then he did the IMPOSSIBLE. He managed to unlock my glass top corvette without breaking anything and quickly! Yall id give them 10 stars if i could!!!!Service: Car lockoutsService: Car lockouts