Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sue Harris
a month ago
We took my husband s Ram in for service. Everyone was attentive & pleasant. He had been to Kansas pheasant hunting & it had been subjected not only to snow but blowing dirt so we knew the air filters would need changing as well as the oil. Everything was done quickly & efficiently. I was very happy to find Jiffy Lube in McAlester. When I took my Encore in for service, I was very happy with the care, so it was easy to recommend Doug take his truck there.
Amanda B
a week ago
First time here at this location or at any Jiffy Lube. I had 4 people working on my car at once. They were all very friendly and the service was fast! Very pleased.
Daniel Dean Dirt
3 months ago
Great Convenient Quick Friendly ServiceNeed not say Anything else
Steve Mitchell
4 months ago
Great place to get your oil changed!! And they do SO MUCH MORE than ANY other place in town! Practically Anything you need done like a mechanic shop! Love the extensive report card that they give you detailing what you NEED NOW and what will be needed soon. Seem very knowledgeable and they are very friendly and helpful! Wont go Anywhere else in town AGAIN!
Latoya Clark
a month ago
I would like to give all the kudos to this store and their staff. I came in to get an oil change near closing time. There was a lady named Tiffany, another young lady and a young man who helped me. They were so kind and very informative about everything I needed to know. I went in there thinking I was coming to get an oil change but I left with the alot of knowledge and also learned that I have been getting bad service from somewhere else thanks to everything that they told me i needed to look for upon getting an oil change in the future. My experience was so pleasant that I even considered bringing my car back to get an oil change with them. I don't even live in McAlester but I would most definitely come back because of the way they treated me. Tiffany was so knowledgeable about everything. I really enjoyed learning a lot from her. The other lady and gentlemen went over and Beyond to make sure I was happy and had everything that I needed while I was there having my car serviced. You don't get that kind of service much nowadays. This is the reason I felt I needed to make sure I gave them the recognition that they deserve. I would also like to say when you are in McAlester and need your car serviced, stop by this location and get grade A service. thank you so much Jiffy Lube and staff
Jacob Martin
4 months ago
Knowledgable staff and speedy work. Came in for an oil change and my car died they jumpstarted my vehicle and even helped me diagnose the issue. David i believe his name was very helpful! thanks so much.
D.J. Walls
2 months ago
Tiffany and her crew were knowledgeable as well as helpful with what they saw as far as preventative maintenance,,,we will be letting them take care of our vehicle
La-Keyshia Brown
9 months ago
I went to get an oil change on my lunch break. Firstly, I was shocked that two women (Allison and Tiffany) were working there GIRL POWER!!! Secondly, Allison listened to what I had to say then recommended what she thought would be best and she also consulted with other employees just to make sure that recommendation would be best. Then Tiffany cleaned my headlight and I mean she cleaned it, it looks brand new!!! Landon was out from under my car in no time. I still had time left on my hour lunch break. The service was great and fast. They have a great work system going very organized. Very nice and polite. By far the most pleasant oil change I ve had in a while. I most definitely recommend and will be returning.Service: Oil change
Bonnie Baker
7 months ago
Had low tire pressure light go off while traveling, the Wednesday morning crew are fantastic. Checked tire pressue, filled to spec, and made sure nothing was wrong with my tire. Had me back on the road in 10 minutes. I was on my way from Dallas to Springfield Mo, my mom had just been admitted to the hospital. I really appreciate their professionalism and kindness in helping me.
Levi Tom
a month ago
Was here a couple weeks ago for an oil change and they cleaned years of build-up from the headlights. Skilled and generous staff
Nick Wilson
3 weeks ago
Professional honest clean customer service focused auto service! They earned my return business.
BJ McMichael
a month ago
The interactions were positive. I was asked about the cabin filter and it desperately needed to be changed. Glad she asked.
Haven Hale
8 months ago
These guys are GREAT!!! When I was stranded there, they called every shop in town to find the part I needed. They made it happen. They made sure I had a ride home and even let me make coffee and borrow a phone charger while I waited. The whole team went above and beyond to make sure my truck was done right and I was safe and satisfied. I really appreciated the kindness, and they have my business from here on out. Thanks team!
Michele Hicks
a month ago
Very nice staff, answered all questions and got my vehicle in and out quick.
Jon Irvin
4 months ago
Best place for anything! Great service!
Cyndi Mooney
5 months ago
The employees were so great and went above and beyond. I am from out of town but if I am back in the area and need anything I will definitely come back.Service: Oil changeService: Oil change
Mike Chronister
8 months ago
Top notch service! Friendly and knowledgeable. Their compressor malfunctioned mid way through, caused a slight delay. So, they installed two wheel studs free of charge. Thanks for going above and beyond to make it a pleasant experience!Definitely a repeat customer!Service: Oil changeService: Oil change
Hannah Cook
10 months ago
Tiffany and her crew did a great job. They were knowledgeable and quick with my service. I had my oil changed my tires rotated and had the air filter changed. I highly recommend.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Michael Watkins
3 months ago
Great customer care, gave a very detailed description of the inspection. Would highly recommend.
Ryan Cruice
3 months ago
Great experience, they were very helpful and explained what needed to be changed and when, and weren't pushy or rude.
Charli P
7 months ago
I went there last week, 9/16/23, and not only did they not reset my freaking oil on the dash- they also messed with my BRAND NEW windshield wipers enough that ONE FLEW OFF IN TRAFFIC TODAY AND NEARLY KILLED SOMEONE. To say I am furious and annoyed is an understatement.They also kept trying to upsell me on oil and acted as though my fianc� was the one who needed to have the final say, when he was clearly looking to me to decide what I wanted. They didn t even bother asking whose car it was, and just assumed it was his because he was driving.Y all need to seriously get your act together because your incompetence could have killed someone today.Service: Oil change
Emily Powers
9 months ago
We stopped on our road trip after the low tire pressure sign popped up. This location checked and aired up our tires for free and even offered coffee and donuts. Quick, friendly and free. Best auto shop experience I ve had!Service: TiresService: Tires
Linda Babcock
a month ago
Great the men that work there was great nice friendly and good at there job
Cristina H.
11 months ago
WAY TO GO BRIANNA in McAllester!! Exceptional Customer Service, Knowledgeable, & Efficient to boot we were in and out with minimum wait time. I could see her hustling to take care of us, as well as another customer who was before us. Brianna was courteous, confident, took care of the service we needed on our car & thoroughly (but not overly or condescendingly) explained our options and services needed. Additionally, we were provided with a coupon doesn t get much better than this. If Brianna isn t a manager already she needs to be!Service: Oil change
Jamie Bullock
a month ago
The customer service is exceptional. Everyone is very kind and helpful.
Wini James
a year ago
Took our Lincoln Navigator in to have the plugs changed. Called Tiffany ahead to schedule and allow time to order parts. Took vehicle in, was greeted with them having full knowledge of why I was there. They got to our vehicle immediately, was ready in a very timely manner, used quality products and was the price that was quoted. So glad to have such a quality and friendly group of ladies and gentlemen in town that we can feel comfortable working on our vehicles. Thank you
Jacquline May
7 months ago
This place is very rude. The woman up there that is the general manager, I guess her name is Stephanie or Tiffany and then the man that is the manager they have no class, and they had no reason to be cussing the customers when somebody tried to explain to them what the other lady did, she broke the rim and it still leaks air, and she try to say that it was not her fault. If you re anywhere in McAlester, Oklahoma, please watch which y all do I will never take my car up thereService: Tires
Jeremy Weaver
7 months ago
The lady that took my information and checked me out was very rude to me and my daughter. She could use a bit more training when it comes be friendly or find a different job very poor customer service. I will not use this place again. She was very rude to me and my 18 month old who was trying to talk to her and she was just down right rude.Services: Tires, Oil change
Brandi Sparks
a year ago
Everyone is very friendly and efficient. They explained everything they did and what needed to be replaced. They also asked me if I wanted my tires rotated, which I had no idea Jiffy Lube did, so they saved me a trip across town by doing that, and saved me 10$. Great staff, clean place. 10/10 recommend!Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Oil changeServices: Air & cabin filter replacement, Tires, Auto engine diagnostic, Oil change
Rusty Shackleford
2 months ago
Price was steep. Car ran terrible immediately after oil was changed. Do not recommend.